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Manufacturer: FORD, Model Year: 2021,
Model line: TRANSIT,
Model: FORD TRANSIT 2021
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Summary of Content for Ford Transit 2021 Owner’s Manual PDF
MK3J 19A321 AA
2021 TRANSIT Owners Manual
ford.caowner.ford.com
2021 TR A
N S
IT O w
ners M anual
April 2021 Second Printing
Litho in U.S.A.
The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. Ford Motor Company 2021
All rights reserved. Part Number: MK3J 19A321 AA 202010 20210226100930
California Proposition 65
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and related accessories contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm. Wash your hands after handling.
Introduction About This Manual ……………………………………9 Symbols Glossary ……………………………………..9 Special Notices …………………………………………11
Data Privacy Data Privacy ……………………………………………..14 Service Data ……………………………………………..15 Event Data ………………………………………………..15 Settings Data ……………………………………………16 Connected Vehicle Data — Vehicles With:
Modem …………………………………………………..16 Mobile Device Data — Vehicles With:
SYNC 3 ……………………………………………………17 Emergency Call System Data ………………..17
Environment Protecting the Environment …………………..18
Child Safety General Information ………………………………..19 Installing Child Restraints ………………………21 Booster Seats …………………………………………..37 Child Restraint Positioning ……………………39 Child Safety Locks …………………………………..41
Seatbelts Principle of Operation ……………………………43 Fastening the Seatbelts ………………………..44 Seatbelt Height Adjustment ………………..46 Seatbelt Warning Lamp and Indicator
Chime ……………………………………………………46 Seatbelt Reminder ………………………………….47 Child Restraint and Seatbelt
Maintenance ………………………………………..49 Seatbelt Extensions ……………………………….49
Supplementary Restraints System
Principle of Operation ……………………………50
Driver and Passenger Airbags ………………..51 Side Airbags ……………………………………………..57 Safety Canopy …………………………………….58 Crash Sensors and Airbag Indicator ……59 Airbag Disposal ………………………………………60
911 Assist What Is 911 Assist …………………………………….61 How Does 911 Assist Work ……………………..61 Emergency Call Requirements ……………..61 Emergency Call Limitations ………………….62
Keys and Remote Controls Principle of Operation ……………………………63 General Information on Radio
Frequencies ………………………………………….63 Remote Control — Vehicles Without:
Passive Anti-Theft System (PATS) ………………………………………………………………..64
Remote Control — Vehicles With: Passive Anti-Theft System (PATS) ………………..65
Remote Control — Vehicles With: Power Sliding Door ………………………………………….67
Replacing a Lost Key or Remote Control ………………………………………………………………..69
MyKey Principle of Operation ……………………………70 MyKey Settings ……………………………………….70 Creating a MyKey ……………………………………..71 Programming a MyKey ……………………………71 Clearing All MyKeys …………………………………73 Checking MyKey System Status …………..74 Using MyKey With Remote Start
Systems ………………………………………………..75 MyKey Troubleshooting ………………………75
Doors and Locks Locking and Unlocking …………………………..76
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Sliding Door — Vehicles Without: Power Sliding Door
Sliding Door Precautions ………………………80 Opening the Sliding Door ……………………..80 Closing the Sliding Door ……………………….80
Sliding Door — Vehicles With: Power Sliding Door
Sliding Door Precautions ………………………82 Opening the Sliding Door ………………………82 Closing the Sliding Door ………………………..83 Stopping the Sliding Door Movement
………………………………………………………………..84 Resetting the Power Sliding Door ……….84 Sliding Door Troubleshooting …………..85
Keyless Entry Locating the Keyless Entry Keypad ……..87 Master Access Code ……………………………….87 Keyless Entry Settings ……………………………87 Locking and Unlocking the Doors Using
Keyless Entry ……………………………………….88 Keyless Entry Troubleshooting …………88
Security Passive Anti-Theft System — Vehicles
With: Passive Anti-Theft System (PATS) ………………………………………………….89
Anti-Theft Alarm — Vehicles Without: Anti-Theft Alarm Horn with Integral Battery ………………………………………………….90
Anti-Theft Alarm — Vehicles With: Anti-Theft Alarm Horn with Integral Battery …………………………………………………..91
Power Running Boards Using Power Running Boards ……………….93
Steering Wheel Adjusting the Steering Wheel ………………96
Locking the Steering Wheel ………………….96
Wipers and Washers Windshield Wipers ………………………………….97 Autowipers ……………………………………………….97 Windshield Washers ………………………………99
Lighting General Information …………………………….100 Lighting Control …………………………………….100 Autolamps ………………………………………………101 Instrument Lighting Dimmer ……………….102 Daytime Running Lamps ……………………..102 Automatic High Beam Control ……………103 Front Fog Lamps …………………………………..104 Direction Indicators ………………………………105 Interior Lamps — Van ……………………………..105 Cargo Lamps …………………………………………106
Windows and Mirrors Power Windows …………………………………….107 Exterior Mirrors ………………………………………108 Interior Mirror …………………………………………109
Instrument Cluster Gauges …………………………………………………….110 Warning Lamps and Indicators …………….111
Information Displays General Information ………………………………115 Trip Computer …………………………………………117 Personalized Settings ……………………………118
Remote Start What Is Remote Start …………………………..120 Remote Start Limitations …………………….120 Enabling Remote Start …………………………120 Remotely Starting and Stopping the
Vehicle …………………………………………………120
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Remote Start Settings ………………………….120
Climate Control Manual Climate Control ……………………….122 Hints on Controlling the Interior Climate
……………………………………………………………….123 Rear Passenger Climate Controls ………124 Heated Rear Window ……………………………124 Heated Exterior Mirrors — Vehicles
Without: Heated Rear Window ……….124 Heated Exterior Mirrors — Vehicles With:
Heated Rear Window ………………………..124
Interior Air Quality What Is the Cabin Air Filter ………………….125 Locating the Cabin Air Filter ………………..125 Replacing the Cabin Air Filter ………………125
Seats Sitting in the Correct Position ……………..126 Head Restraints ……………………………………..126 Manual Seats — Vehicles With: 2-Way
Manual Seat ………………………………………..127 Manual Seats — Vehicles With: 4-Way
Manual Seat ……………………………………….128 Power Seats …………………………………………….131 Rear Seats ………………………………………………132 Heated Seats ………………………………………….135
Rear Occupant Alert System
What is the Rear Occupant Alert System ……………………………………………………………….136
How Does the Rear Occupant Alert System Work ………………………………………136
Rear Occupant Alert System Precautions ……………………………………………………………….136
Rear Occupant Alert System Limitations ……………………………………………………………….136
Switching Rear Occupant Alert System On and Off ………………………………………….136
Switching Rear Occupant Alert System On and Off — Vehicles With: SYNC 3 ……………………………………………………………….137
Rear Occupant Alert System Indicators — Vehicles With: SYNC ……………………….137
Rear Occupant Alert System Indicators — Vehicles With: SYNC 3 ……………………137
Rear Occupant Alert System Audible Warnings ……………………………………………..137
Auxiliary Power Points Auxiliary Power Points ………………………….138 Cigar Lighter …………………………………………..140
Storage Compartments Overhead Console ………………………………….141
Storage Bottle Holders ………………………………………..142 Overhead Storage …………………………………142 Rear Overhead Storage ………………………..142
Starting and Stopping the Engine
General Information ……………………………..144 Ignition Switch ……………………………………….144 Starting a Gasoline Engine ………………….144 Switching Off the Engine …………………….146 Engine Block Heater ……………………………..146
Auto-Start-Stop — 3.5L Ecoboost
What Is Auto-Start-Stop ……………………..148 Auto-Start-Stop Precautions ……………..148 Switching Auto-Start-Stop On and Off
……………………………………………………………….148 Stopping the Engine ……………………………..148 Restarting the Engine …………………………..148 Auto-Start-Stop Indicators …………………149 Auto-Start-Stop Troubleshooting
……………………………………………………………….149
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Fuel and Refueling Safety Precautions …………………………………151 Fuel Quality — E85 …………………………………..151 Fuel Quality — Gasoline …………………………153 Fuel Filler Funnel Location …………………..153 Running Out of Fuel ………………………………153 Refueling …………………………………………………155
Engine Emission Control Emission Law …………………………………………158 Catalytic Converter — 3.5L Duratec/3.5L
Ecoboost …………………………………………159
Transmission Automatic Transmission ……………………….161 Tow/Haul ………………………………………………..163
All-Wheel Drive Using All-Wheel Drive …………………………..165
Brakes General Information ……………………………..170 Hints on Driving With Anti-Lock Brakes
……………………………………………………………….170 Hill Start Assist ……………………………………….171 Auto Hold ………………………………………………..172
Parking Brake — Vehicles With: Conventional Mechanical Parking Brake
Applying the Parking Brake ………………….174 Releasing the Parking Brake ………………..174 Parking Brake Audible Warning …………..174 Parking Brake Troubleshooting ……….174
Parking Brake — Vehicles With: Push Down Parking Brake
Applying the Parking Brake ………………….175 Releasing the Parking Brake ………………..175
Pushing the Parking Brake Lever Down ……………………………………………………………….175
Parking Brake Audible Warning …………..175 Parking Brake Troubleshooting ……….176
Electric Parking Brake What Is the Electric Parking Brake ………177 Applying the Electric Parking Brake …….177 Applying the Electric Parking Brake in an
Emergency …………………………………………..177 Manually Releasing the Electric Parking
Brake …………………………………………………….177 Automatically Releasing the Electric
Parking Brake ………………………………………177 Electric Parking Brake Audible Warning
……………………………………………………………….178 Releasing the Electric Parking Brake if
the Vehicle Battery Has Run Out of Charge ………………………………………………….178
Electric Parking Brake Troubleshooting ……………………………………………………………….178
Traction Control Principle of Operation ………………………….180 Using Traction Control …………………………180
Stability Control Principle of Operation ……………………………181 Using Stability Control ………………………….182
Parking Aids Principle of Operation …………………………..183 Parking Aid ……………………………………………..184 Rear Parking Aid …………………………………….185 Front Parking Aid …………………………………..187 Side Sensing System ……………………………189 Active Park Assist …………………………………..191 Rear View Camera — Vehicles With:
Parking Aid Camera …………………………..193 180 Degree Camera ………………………………196
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Cruise Control Principle of Operation ………………………….198 Using Cruise Control …………………………….198 Using Adaptive Cruise Control ……………199
Driving Aids Speed Limiter ……………………………………….206 Driver Alert ……………………………………………..207 Lane Keeping System ………………………….208 Blind Spot Information System …………..212 Cross Traffic Alert ………………………………….216 Eco ……………………………………………………………219 Steering ………………………………………………….220 Pre-Collision Assist ……………………………….221 Front View Camera ………………………………225 Drive Control ………………………………………….226
Load Carrying Roof Racks and Load Carriers — Bus …..228 Roof Racks and Load Carriers — Van
………………………………………………………………228 Load Retaining Fixtures ……………………….228 Load Limit ………………………………………………229
Towing Towing a Trailer …………………………………….234 Recommended Towing Weights —
Chassis Cab/Crew Van/Cutaway/Van ………………………………………………………………235
Recommended Towing Weights — M2 Bus ……………………………………………………….237
Essential Towing Checks …………………….239 Towing the Vehicle on Four Wheels …..245
Driving Hints Reduced Engine Performance ……………246 Economical Driving ………………………………246 Cold Weather Precautions ………………….246 Breaking-In …………………………………………….247 Driving Through Water …………………………247
Floor Mats ………………………………………………247
Roadside Emergencies Roadside Assistance ……………………………249 Hazard Flashers ……………………………………250 Emergency Exit — M2 Bus …………………….250 Fuel Shutoff …………………………………………..250 Jump Starting the Vehicle ……………………251 Transporting the Vehicle ……………………..253 Towing Points ………………………………………..254
Crash and Breakdown Information
Post-Crash Alert System …………………….255
Customer Assistance Ford Credit …………………………………………….256 Getting the Services You Need …………..256 In California (U.S. Only) ……………………….257 The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ………………..258 Utilizing the Mediation/Arbitration
Program (Canada Only) ………………….259 Getting Assistance Outside the U.S. and
Canada ……………………………………………….259 Ordering Additional Owner’s Literature
……………………………………………………………….261 Reporting Safety Defects (U.S. Only)
……………………………………………………………….261 Reporting Safety Defects (Canada Only)
………………………………………………………………262
Fuses Fuse Box Locations ………………………………263 Fuse Specification Chart …………………….264 Changing a Fuse ……………………………………276
Maintenance General Information …………………………….278 Opening and Closing the Hood ………….278
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Under Hood Overview — 3.5L Duratec ……………………………………………………………..280
Under Hood Overview — 3.5L Ecoboost ……………………………………………………………….281
Engine Oil Dipstick — 3.5L Duratec ……..282 Engine Oil Dipstick — 3.5L Ecoboost
………………………………………………………………282 Engine Oil Check …………………………………..282 Changing the Engine Oil and Oil Filter
………………………………………………………………283 Oil Change Indicator Reset …………………284 Changing the Engine Air Filter ……………284 Engine Cooling Fan ………………………………285 Engine Coolant Check …………………………285 Automatic Transmission Fluid Check
………………………………………………………………289 Brake Fluid Check ………………………………..290 Changing the 12V Battery ……………………290 Adjusting the Headlamps ……………………293 Washer Fluid Check ……………………………..294 Fuel Filter ……………………………………………….294 Checking the Wiper Blades ………………..294 Changing the Front Wiper Blades ……..295 Removing a Headlamp ………………………..295 Changing a Bulb …………………………………..296 Drive Belt Routing — Vehicles With: Dual
Generators ………………………………………….301 Drive Belt Routing — Vehicles With: Single
Generator ……………………………………………301
Vehicle Care Cleaning Products ………………………………..302 Cleaning the Exterior ……………………………303 Waxing …………………………………………………..304 Cleaning the Engine …………………………….304 Cleaning the Windows and Wiper Blades
………………………………………………………………305 Cleaning the Interior …………………………….305 Cleaning the Instrument Panel and
Instrument Cluster Lens ………………….307 Repairing Minor Paint Damage ………….308
Cleaning the Wheels ……………………………308 Vehicle Storage …………………………………….308 Body Styling Kits ……………………………………310
Wheels and Tires General Information ………………………………311 Tire Sealant and Inflator Kit …………………312 Tire Care ………………………………………………….315 Using Winter Tires ………………………………..332 Using Snow Chains ………………………………333 Tire Pressure Monitoring System ……….334 Changing a Road Wheel ……………………..339 Lug Nuts …………………………………………………350
Capacities and Specifications
Engine Specifications — 3.5L Duratec ………………………………………………………………352
Engine Specifications — 3.5L Ecoboost ………………………………………………………………353
Motorcraft Parts — 3.5L Duratec …………354 Motorcraft Parts — 3.5L Ecoboost …..355 Vehicle Identification Number ……………356 Transmission Code Designation …………357 Capacities and Specifications — 3.5L
Duratec ……………………………………………….358 Capacities and Specifications — 3.5L
Ecoboost ………………………………………..363 Bulb Specification Chart …………………….369
Connected Vehicle What Is a Connected Vehicle ……………….371 Connected Vehicle Requirements ………371 Connected Vehicle Limitations ……………371 Connecting the Vehicle to a Mobile
Network ……………………………………………….371 Connecting the Vehicle to a Wi-Fi
Network ………………………………………………372 Connected Vehicle Troubleshooting —
Vehicles With: Modem ……………………..372
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Connected Vehicle Troubleshooting — Vehicles With: SYNC/SYNC 3 …………373
Vehicle Wi-Fi Hotspot Creating a Vehicle Wi-Fi Hotspot ……….375 Changing the Vehicle Wi-Fi Hotspot
Name or Password ……………………………375
Audio System General Information …………………………….376 Audio Unit — Vehicles Without: SYNC
………………………………………………………………376 Audio Unit — Vehicles With: SYNC 3 ……378 AM/FM Radio — Vehicles Without: SYNC
………………………………………………………………379 Audio Unit Clock and Date Displays —
Vehicles Without: SYNC ………………….380 Connecting a Bluetooth Device —
Vehicles Without: SYNC ………………….380 Streaming Bluetooth Audio — Vehicles
Without: SYNC ………………………………….380 Playing Media From a USB Device —
Vehicles Without: SYNC …………………..381 USB Port …………………………………………………381 Using Voice Recognition ……………………..382
SYNC General Information …………………………….383 Using Voice Recognition ……………………..384 Using SYNC With Your Phone ……….386 SYNC Applications and Services ……387 Using SYNC With Your Media Player
……………………………………………………………..390 SYNC Troubleshooting …………………….391
SYNC 3 General Information ……………………………400 Using Voice Recognition ……………………..402 Entertainment ………………………………………408 Phone ……………………………………………………..418 Navigation ………………………………………………419 Apps ……………………………………………………….425
Settings …………………………………………………..427 SYNC 3 Troubleshooting …………………429
Accessories Accessories ……………………………………………442 Auxiliary Switches ………………………………..443
Ford Protect Ford Protect ………………………………………….444
Scheduled Maintenance General Maintenance Information ……446 Normal Scheduled Maintenance ………449 Special Operating Conditions Scheduled
Maintenance ………………………………………451
Customer Information Type Approvals …………………………………….454 California Proposition 65 — United States
of America …………………………………………458 Perchlorate ……………………………………………459 Replacement Parts Recommendation
……………………………………………………………..459 Mobile Communications Equipment
……………………………………………………………..460 Export Unique Options ……………………….460
Appendices Electromagnetic Compatibility …………..461 End User License Agreement …………….464 Declaration of Conformity ………………….489
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ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased. Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle. Note: Always use and operate your vehicle in line with all applicable laws and regulations. Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.
Note: Either Ford Motor Company or an authorized Ford dealer may have originally sold this incomplete vehicle to a vehicle modifier who upfitted it. As a result, it may have different options and features than described in this manual. This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.
E154903
Right-hand side.A Left-hand side.B
SYMBOLS GLOSSARY These are some of the symbols you may see on your vehicle.
E162384 Air conditioning system
E231157
Air conditioning system lubricant type
Anti-lock braking system
Avoid smoking, flames or sparks
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Introduction
Battery
Battery acid
Brake fluid — non petroleum based
Brake system
E270480
Brake system
E139223 Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
E141128 Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
E71880
Fasten seatbelt
E231160
Flammable
E67017
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment release
Jack
E161353
Keep out of reach of children
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Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
E270945
Horn control
Panic alarm
E139213
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
E231159
Requires registered technician
E65963 Safety alert
See Owner’s Manual
E231158
See Service Manual
Service engine soon
E270849
Passenger airbag activated
E270850
Passenger airbag deactivated
Side airbag
E167012
Shield the eyes
E138639
Stability control
E163957
Hill descent control
E272858
Trail control
E270969
Windshield wiping system
Windshield wash and wipe
SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered by your vehicles New Vehicle Limited Warranty, refer to the Warranty Manual that is provided to you along with your Owners Manual.
Special Instructions For your added safety, your vehicle is fitted with sophisticated electronic controls.
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Introduction
WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. Failure to follow the specific warnings and instructions could result in personal injury.
WARNING: Never place front seat mounted rear-facing child or infant seats in front of an active passenger airbag.
On Board Diagnostics Data Link Connector
WARNING: Do not connect wireless plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.
Your vehicle has an OBD Data Link Connector (DLC) that is used in conjunction with a diagnostic scan tool for vehicle diagnostics, repairs and reprogramming services. Installing an aftermarket device that uses the DLC during normal driving for purposes such as remote insurance company monitoring, transmission of vehicle data to other devices or entities, or altering the performance of the vehicle, may cause interference with or even damage to vehicle systems. We do not recommend or endorse the use of aftermarket plug-in devices unless approved by Ford. The vehicle Warranty will not cover damage caused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucks and Utility Type Vehicles
WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles.
Before you drive your vehicle, please read this Owners Manual carefully. Your vehicle is not a passenger car. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of vehicle control, vehicle rollover, personal injury or death.
Using Your Vehicle With a Snowplow Do not use this vehicle for snowplowing. Your vehicle is not equipped with a snowplowing package.
Using Your Vehicle as an Ambulance If your light truck is equipped with the Ford Ambulance Preparation Package, it may be utilized as an ambulance. Ford urges ambulance manufacturers to follow the recommendations of the Ford Incomplete Vehicle Manual, Ford Truck Body Builders Layout Book and the Qualified Vehicle Modifiers (QVM) Guidelines as well as pertinent supplements.
For additional information, please contact the Truck Body Builders Advisory Service:
Web Address
www.fleet.ford.com/truckbbas
You can also call us at 18778404338.
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Other Vehicle Modifications
If converting or modifying your vehicle from production specification, refer to the Truck Body Builder Advisory website:
Web Address
www.fleet.ford.com/truckbbas
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Introduction
WARNING: Do not connect wireless plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.
We respect your privacy and are committed to protecting it. The information contained in this manual was correct at the time of publication, but as technology rapidly changes, we recommend that you visit the local Ford website for the latest information. Your vehicle has electronic control units that have data recording functionality and the ability to permanently or temporarily store data. This data could include information on the condition and status of your vehicle, vehicle maintenance requirements, events and malfunctions. The types of data that can be recorded are described in this section. Some of the data recorded is stored in event logs or error logs. Note: Error logs are reset following a service or repair. Note: We may provide information in response to requests from law enforcement, other government authorities and third parties acting with lawful authority or through a legal process. Such information could be used by them in legal proceedings. Data recorded includes, for example: Operating states of system
components, for example fuel level, tire pressure and battery charge level.
Vehicle and component status, for example wheel speed, deceleration, lateral acceleration and seatbelt status.
Events or errors in essential systems, for example headlamps and brakes.
System responses to driving situations, for example airbag deployment and stability control.
Environmental conditions, for example temperature.
Some of this data, when used in combination with other information, for example an accident report, damage to a vehicle or eyewitness statements, could be associated with a specific person.
Services That We Provide If you use our services, we collect and use data, for example account information, vehicle location and driving characteristics, that could identify you. We transmit this data through a dedicated, protected connection. We only collect and use data to enable your use of our services to which you have subscribed, with your consent or where permitted by law. For additional information, see the terms and conditions of the services to which you have subscribed. For additional information about our privacy policy, refer to the local Ford website.
Services That Third Parties Provide We recommend that you review the terms and conditions and data privacy information for any services equipped with your vehicle or to which you subscribe. We take no responsibility for services that third parties provide.
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SERVICE DATA Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, Ford Motor Company (Ford of Canada, in Canada) may, where permitted by law, use vehicle diagnostic information for vehicle improvement or with other information we may have about you, for example, your contact information, to offer you products or services that may interest you. Data may be provided to our service providers such as part suppliers that may help diagnose malfunctions, and who are similarly obligated to protect data. We retain this data only as long as necessary to perform these functions or to comply with law. We may provide information where required in response to official requests to law enforcement or other government authorities or third parties acting with lawful authority or court order, and such information may be used in legal proceedings. For U.S. only (if equipped), if you choose to use connected apps and services, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used to provide services to you, personalizing your experience, troubleshoot, and to improve products and services and offer you products and services that may interest
you, where permitted by law. For Canada only, for more information, please review the Ford of Canada privacy policy at www.ford.ca, including our U.S. data storage and use of service providers in other jurisdictions who may be subject to legal requirements in Canada, the United States and other countries applicable to them, for example, lawful requirements to disclose personal information to governmental authorities in those countries.
EVENT DATA This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicles systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The event data recorder in this vehicle is designed to record such data as: How various systems in your vehicle
were operating. Whether or not the driver and
passenger seatbelts were buckled/fastened.
How far (if at all) the driver was depressing the accelerator and/or the brake pedal.
How fast the vehicle was traveling. Where the driver was positioning the
steering wheel. This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
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Note: Event data recorder data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (for example name, gender, age, and crash location) is recorded. However, parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder.
SETTINGS DATA Your vehicle has electronic control units that have the ability to store data based on your personalized settings. The data is stored locally in the vehicle or on devices that you connect to it, for example, a USB drive or digital music player. You can delete some of this data and also choose whether to share it through the services to which you subscribe. See Settings (page 427).
Comfort and Convenience Data Data recorded includes, for example: Seat and steering wheel position. Climate control settings. Radio presets.
Entertainment Data Data recorded includes, for example: Music, videos or album art. Contacts and corresponding address
book entries. Navigation destinations.
CONNECTED VEHICLE DATA — VEHICLES WITH: MODEM
The modem has a SIM. The modem was enabled when your vehicle was built and periodically
sends messages to stay connected to the cell phone network, receive automatic software updates and send vehicle-related information to us, for example diagnostic information. These messages could include information that identifies your vehicle, the SIM and the electronic serial number of the modem. Cell phone network service providers could have access to additional information, for example cell phone network tower identification. For additional information about our privacy policy, visit www.FordConnected.com or refer to your local Ford website. Note: The modem continues to send this information unless you disable the modem or stop the modem from sharing vehicle data by changing the modem settings. See Connected Vehicle (page 371). Note: The service can be unavailable or interrupted for a number of reasons, for example environmental or topographical conditions and data plan coverage. Note: To find out if your vehicle has a modem, visit www.FordConnected.com.
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MOBILE DEVICE DATA — VEHICLES WITH: SYNC 3 If you connect a mobile device to your vehicle, you can display data from your device on the touchscreen for example, music and album art. You can share your vehicle data with mobile apps on your device through the system. See Apps (page 425). The mobile apps function operates by your connected device sending data to us in the United States. The data is encrypted and includes, for example, the vehicle identification number of your vehicle, the SYNC module serial number, odometer, enabled apps, usage statistics and debugging information. We retain it only as long as necessary to provide the service, to troubleshoot, for continuous improvement and to offer you products and services that may be of interest to you according to your preferences and where allowed by law. If you connect a cell phone to the system, the system creates a profile that links to that cell phone. The cell phone profile enables more mobile features and efficient operation. The profile contains, for example data from your phonebook, read and unread text messages and call history, including history of calls when your cell phone was not connected to the system. If you connect a media device, the system creates and retains a media device index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity.
The cell phone profile, media device index and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when you connect your cell phone or media device. If you no longer plan to use the system or your vehicle, we recommend you use the master reset function to erase the stored information. See Settings (page 427). System data cannot be accessed without special equipment and access to your vehicle’s module. For additional information about our privacy policy, refer to the local Ford website. Note: To find out if your vehicle has connectivity technology, visit www.FordConnected.com.
EMERGENCY CALL SYSTEM DATA When the emergency call system is active, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to the emergency call system may also be capable of electronically or verbally disclosing to emergency services operators your vehicle location or other details about your vehicle or crash to assist emergency services operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the emergency call system. Note: You cannot deactivate emergency call systems that are required by law.
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PROTECTING THE ENVIRONMENT You should play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim. For additional information about our sustainability progress and initiatives, visit www.sustainability.ford.com.
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GENERAL INFORMATION See the following sections for directions on how to properly use safety restraints for children.
WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.
WARNING: All children are shaped differently. The National Highway Traffic Safety Administration and other safety organizations, base their recommendations for child restraints on probable child height, age and weight thresholds, or on the minimum requirements of the law. We recommend that you check with a NHTSA Certified Child Passenger Safety Technician
(CPST) to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your child. To locate a child restraint fitting station and CPST, contact NHTSA toll free at 1-888-327-4236 or go to www.nhtsa.dot.gov. In Canada, contact Transport Canada toll free at 1-800-333-0371 or go to www.tc.gc.ca to find a Child Car Seat Clinic in your area. Failure to properly restrain children in child restraints made especially for their height, age and weight, may result in an increased risk of serious injury or death to your child.
WARNING: On hot days, the temperature inside the vehicle can rise very quickly. Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries, including brain damage. Small children are particularly at risk.
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Recommendations for Safety Restraints for Children
Recommended Restraint TypeChild Size, Height, Weight, or AgeChild
Use a child restraint (sometimes called an
infant carrier, convertible seat, or toddler seat).
Children weighing 40 lb (18 kg) or less (generally age four or younger).
Infants or toddlers
Use a belt-positioning booster seat.
Children who have outgrown or no longer properly fit in a child restraint (generally children who are less than 57 in (1.45 m)
tall, are greater than age four and less than age 12, and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb
(45 kg) if recommended by your child restraint manufacturer).
Small children
Use a vehicle seatbelt having the lap belt snug and low across the hips, shoulder belt centered
across the shoulder and chest, and seat backrest
upright.
Children who have outgrown or no longer properly fit in a belt-positioning booster seat (generally children who are at least 57 in (1.45 m) tall or greater than 80 lb
(36 kg) or 100 lb (45 kg) if recommended by child restraint manufacturer).
Larger children
You are required by law to properly use child restraints for infants and toddlers in the United States and Canada.
Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.
When possible, always properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position.
When installing a rear facing child restraint, adjust the vehicle seats to avoid interference between the child restraint and the vehicle seat in front of the child restraint.
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INSTALLING CHILD RESTRAINTS Child Safety Restraint
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Use a child safety restraint (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers, or children weighing 40 lb (18 kg) or less (generally age four or younger).
Using Lap and Shoulder Belts
WARNING: Do not place a rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.
WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.
WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.
When installing a child safety restraint with combination lap and shoulder belts: Use the correct seatbelt buckle for that
seating position. Insert the belt tongue into the correct
buckle until you hear a distinct click and feel it latch. Make sure the tongue is securely fastened in the buckle.
Keep the buckle release button pointing up and away from the safety restraint, with the tongue between the child restraint and the release button, to prevent accidental unbuckling.
Place the vehicle seat upon which the child restraint will be installed in the upright position.
Put the seatbelt in the automatic locking mode. See Step 5. Your vehicle does not require the use of a locking clip.
Perform the following steps when installing the child restraint with combination lap and shoulder belts: Note: Although the child restraint illustrated is a forward facing child restraint, the steps are the same for installing a rearward facing child restraint.
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1. Position the child safety restraint in a seat with a combination lap and shoulder belt.
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2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together.
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3. While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer’s instructions. Make sure the belt webbing is not twisted.
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4. Insert the belt tongue into the correct buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a distinct click and feel the latch engage. Make sure the tongue is latched securely by pulling on it.
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5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out.
Note: The automatic locking mode is available on the front passenger and rear seats.
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6. Allow the belt to retract to remove slack. The belt clicks as it retracts to indicate it is in the automatic locking mode.
7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.
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8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt. This is necessary to remove the remaining slack that exists once the extra weight of the child is added to the child restraint. It also helps to achieve the correct snugness of the child restraint to your vehicle. Sometimes, a slight lean toward the buckle helps to remove remaining slack from the belt.
9. Attach the tether strap (if the child restraint is equipped).
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10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement for correct installation.
We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is correctly installed. In Canada, check with Transport Canada for referral to a Child Car Seat Clinic.
Using Lower Anchors and Tethers for Children (LATCH)
WARNING: Do not attach two child safety restraints to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety restraint attachments and may break, causing serious injury or death.
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WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.
The LATCH system is composed of three vehicle anchor points: two lower anchors where the seat backrest and seat cushion meet (called the seat bight) and one top tether anchor behind that seating position.
LATCH compatible child safety restraints have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use seatbelts to attach the child restraint, however the seatbelt can still be used to attach the child restraint. For forward-facing child restraints, the top tether strap must also be attached to the correct top tether anchor, if a top tether strap has been provided with your child restraint.
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Your vehicle has LATCH lower anchors for child restraint installation at the seating positions marked with the child restraint symbol. Note: In addition to those shown, other seating positions may also have LATCH lower anchor points. You can identify these with the child restraint symbol shown on those seating positions.
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The LATCH anchors are at the rear section of the rear seat between the cushion and seat backrest above the symbols as shown. Follow the child restraint manufacturer’s instructions to correctly install a child restraint with LATCH attachments. Follow the instructions on attaching child safety restraints with tether straps. Attach LATCH lower attachments of the child restraint only to the anchors shown.
Use of Inboard Lower Anchors from the Outermost Seating Positions (Center Seating Use)
WARNING: The standardized spacing for LATCH lower anchors is 11 in (280 mm) center to center. Do not use LATCH lower anchors for the center seating position unless the child restraint manufacturer’s instructions permit and specify using anchors spaced at least as far apart as those in this vehicle.
Do not attach a child restraint to any lower anchor if an adjacent child restraint is attached to that anchor. Each time you use the safety restraint, check that the seat is correctly attached to the lower anchors and tether anchor, if applicable. Tug the child restraint from side to side and forward and back where it is secured to your vehicle. The seat should move less than 1 in (2.5 cm) when you do this for a correct installation. If the safety restraint is not anchored correctly, the risk of a child being injured in a crash greatly increases.
Combining Seatbelt and LATCH Lower Anchors for Attaching Child Safety Restraints When used in combination, either the seatbelt or the LATCH lower anchors may be attached first, provided a correct installation is achieved. Attach the tether strap afterward, if included with the child restraint.
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Using Tether Straps
E141128 Many forward-facing child safety restraints include a tether strap which extends from the back of
the child safety restraint and hooks to an anchoring point called the top tether anchor. Tether straps are available as an accessory for many older safety restraints.
Contact the manufacturer of your child restraint for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on the safety restraint does not reach the appropriate top tether anchor in your vehicle. Once the child safety restraint has been installed using either the seatbelt, the lower anchors of the LATCH system, or both, you can attach the top tether strap. The tether strap anchors in your vehicle are in the following positions (shown from top view):
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Perform the following steps to install a child safety restraint with tether anchors: Note: If you install a child restraint with rigid LATCH attachments, do not tighten the tether strap enough to lift the child restraint off your vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child restraint. Keeping the child restraint just touching your vehicle seat gives the best protection in a severe crash.
Front Passenger Seating Position 1. Adjust the front passenger seat fully
forward. 2. Route the child safety restraint tether
strap over the back of the seat, under the head restraint and between the head restraint posts.
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3. Locate the correct anchor on the back panel of the seat for the selected seating position. The anchors are labeled with the tether strap symbol and are partially covered by the gap panel. Pull the panel back to fully expose the anchors.
4. Clip the tether strap to the anchor as shown.
5. Adjust the front passenger seat fully rearward.
6. Tighten the child safety restraint tether strap according to the manufacturer’s instructions. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, we also recommend its use.
Rear Seats 1. Route the child safety restraint tether
strap over the back of the seat, under the head restraint and between the head restraint posts.
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2. Locate the correct anchor on the back panel of the seat for the selected seating position. The anchors are labeled with the tether strap symbol and are partially covered by the gap panel. Pull the panel back to fully expose the anchors.
3. Clip the tether strap to the anchor as shown.
4. Tighten the child safety restraint tether strap according to the manufacturer’s instructions. If your child restraint system has a tether strap, and the child restraint manufacturer recommends its use, we also recommend its use.
BOOSTER SEATS
WARNING: Do not put the shoulder section of the seatbelt or allow the child to put the shoulder section of the seatbelt under their arm or behind their back. Failure to follow this instruction could reduce the effectiveness of the seatbelt and increase the risk of injury or death in a crash.
Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety restraint (generally children who are less than 57 in (1.45 m) tall, are greater than age 4 and less than age 12, and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer). Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg). Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat:
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Can the child sit all the way back against their vehicle seat backrest with knees bent comfortably at the edge of the seat cushion?
Can the child sit without slouching?
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Does the lap belt rest low across the hips?
Is the shoulder belt centered on the shoulder and chest?
Can the child stay seated like this for the whole trip?
Always use booster seats in conjunction with your vehicle lap and shoulder belt.
Types of Booster Seats
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Backless booster seats If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat backrest or no head restraint, a backless booster seat may place your child’s head (as measured at the tops of the ears) above the top of the seat. In this case, move the backless booster to another seating position with a higher seat backrest or head restraint and lap and shoulder belts, or consider using a high back booster seat.
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High back booster seats If, with a backless booster seat, you cannot find a seating position that adequately supports your child’s head, a high back booster seat would be a better choice. Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder. The following drawings compare the ideal fit (center) to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder. The drawings also show how the lap belt should be low and snug across the child’s hips.
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If the booster seat slides on the vehicle seat upon which it is being used, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not introduce any item thicker than this under the booster seat. Check with the booster seat manufacturer’s instructions.
CHILD RESTRAINT POSITIONING
WARNING: Do not place a rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.
WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.
WARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child’s size, height, weight, or age. Follow the child restraint manufacturer’s instructions and
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warnings provided for installation and use in conjunction with the instructions and warnings provided by your vehicle manufacturer. A safety seat that is improperly installed or utilized, is inappropriate for your child’s height, age, or weight or does not properly fit the child may increase the risk of serious injury or death.
WARNING: Do not allow a passenger to hold a child on their lap when your vehicle is moving. Failure to follow this instruction could result in personal injury or death in the event of a sudden stop or crash.
WARNING: Do not use pillows, books or towels to boost your child’s height. Failure to follow this instruction could result in personal injury or death.
WARNING: Properly secure child restraints or booster seats when they are not in use. They could become projectiles in a sudden stop or crash. Failure to follow this instruction could result in personal injury or death.
WARNING: Do not put the shoulder section of the seatbelt or allow the child to put the shoulder section of the seatbelt under their arm or behind their back. Failure to follow this instruction could reduce the effectiveness of the seatbelt and increase the risk of injury or death in a crash.
WARNING: Do not leave children or pets unattended in your vehicle. Failure to follow this instruction could result in personal injury or death.
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Recommendations for Attaching Child Safety Restraints for Children
Use Any Attachment Method as Indicated Below by X
Combined Weight of Child and
Child Restraint
Restraint Type
Seatbelt Only
Seatbelt and LATCH
(Lower Anchors and Top Tether
Anchor)
Seatbelt and Top Tether Anchor
LATCH (Lower
Anchors Only)
LATCH (Lower
Anchors and Top Tether
Anchor)
XXUp to 65 lb (29.5 kg)
Rear facing child
restraint
XOver 65 lb (29.5 kg)
Rear facing child
restraint
XXXUp to 65 lb (29.5 kg)
Forward facing child
restraint
XXOver 65 lb (29.5 kg)
Forward facing child
restraint
Note: The child restraint must rest tightly against the vehicle seat upon which it is installed. It may be necessary to lift or remove the head restraint. See Seats (page 126).
CHILD SAFETY LOCKS
WARNING: You cannot open the rear doors from inside if you have put the child safety locks on.
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The child safety lock is on the rear side door.
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Left-Hand Side Turn the key counterclockwise to lock and clockwise to unlock.
Right-Hand Side Turn the key clockwise to lock and counterclockwise to unlock.
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PRINCIPLE OF OPERATION
WARNING: Always drive and ride with the seatback upright and the lap belt snug and low across the hips.
WARNING: To reduce the risk of injury, make sure children sit where they can be properly restrained.
WARNING: Never let a passenger hold a child on his or her lap while your vehicle is moving. The passenger cannot protect the child from injury in a crash which may result in serious injury or death.
WARNING: All occupants of the vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. Failure to properly wear your seatbelt could seriously increase the risk of injury or death.
WARNING: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and seatbelts. Be sure everyone in your vehicle is in a seat and using a seatbelt properly.
WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seatbelt.
WARNING: Each seating position in your vehicle has a specific seatbelt assembly which is made up of one buckle and one tongue that are designed to be used as a pair. 1) Use the shoulder belt on the outside shoulder only. Never wear the shoulder belt under the arm. 2) Never swing the seatbelt around your neck over the inside shoulder. 3) Never use a single belt for more than one person.
WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. Failure to follow this could seriously increase the risk of injury or death.
WARNING: Seatbelts and seats can become hot in a vehicle that has been closed up in sunny weather; they could burn a small child. Check seat covers and buckles before you place a child anywhere near them.
WARNING: Front and rear seat occupants, including pregnant women, should wear seatbelts for optimum protection in an accident.
All seating positions in this vehicle have lap and shoulder belts. All occupants of the vehicle should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. The seatbelt system consists of: Lap and shoulder seatbelts. Shoulder seatbelt with automatic
locking mode, (except driver seatbelt). Height adjuster at the front outboard
seating positions. Seatbelt pretensioner at the front
outboard seating positions.
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Seatbelts
E71880
Seatbelt warning light and chime.
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Crash sensors and monitoring system with readiness indicator.
The seatbelt pretensioners at the front seating positions are designed to tighten the seatbelts when activated. In frontal and near-frontal crashes, the seatbelt pretensioners may be activated alone or, if the crash is of sufficient severity, together with the front airbags. In side crashes and rollovers, the seatbelt pretensioners activate when the Safety Canopy is activated.
FASTENING THE SEATBELTS The front outermost and rear safety restraints in your vehicle are combination lap and shoulder belts.
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1. Insert the seatbelt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch.
Note: Make sure that the seatbelt tongue is properly fastened in the seatbelt buckle.
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2. Press the button to release the seatbelt tongue.
Using Seatbelts During Pregnancy
WARNING: Always ride and drive with your seatback upright and properly fasten your seatbelt. Fit the lap portion of the seatbelt snugly and low across the hips. Position the shoulder portion of the seatbelt across your chest. Pregnant women must follow this practice. See the following figure.
E170730
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Pregnant women should always wear their seatbelt. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort allows. The shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest.
Seatbelt Locking Modes
WARNING: After a crash, have a qualified technician check all the seatbelts to make sure the seatbelts including the automatic locking retractor feature for child restraints operate properly. We recommend replacing any system that has damage or does not operate properly. Failure to do so can result in personal injury or death in the event of a sudden stop or another crash.
WARNING: You must replace the seatbelt if the automatic locking retractor or any other seatbelt function is not operating correctly. Failure to replace the seatbelt and retractor assembly could increase the risk of injury in a crash.
All seatbelts in your vehicle are combination lap and shoulder belts. The driver seatbelt has the first type of locking mode, and the front outermost passenger and rear seat seatbelts have both types of locking modes described as follows:
Vehicle Sensitive Mode This is the normal retractor mode which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement. For example, if you brake suddenly or turn a corner sharply, or your vehicle receives an impact of approximately 5 mph (8 km/h) or more, the combination seatbelts lock to help reduce forward movement of the driver and passengers. In addition, the retractor is designed to lock if you pull the webbing out too quickly. If the seatbelt retractor locks, slowly lower the height adjuster to allow the seatbelt to retract. If the retractor does not unlock, pull the seatbelt out slowly then feed a small length of webbing back toward the stowed position. For rear seatbelts, recline the rear seat backrest or push the seat backrest cushion away from the seatbelt. Feed a small length of webbing back toward the stowed position.
Automatic Locking Mode In this mode, the shoulder belt automatically pre-locks. The seatbelt still retracts to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver seatbelt.
Using Automatic Locking Mode You should use automatic locking mode when a child safety seat, except a booster, is on the front passenger seat or rear seat. Children 12 years old and under should be correctly restrained in a rear seating position whenever possible. See Child Safety (page 19).
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1. Buckle the combination lap and shoulder belt.
2. Grasp the shoulder portion and pull downward until you pull the entire seatbelt out.
3. Let the seatbelt retract. Note: As the seatbelt retracts, you will hear a clicking sound. This indicates the seatbelt is now in the automatic locking mode.
Disengaging Automatic Locking Mode Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and return the seatbelt to the vehicle sensitive mode.
SEATBELT HEIGHT ADJUSTMENT
WARNING: Position the seatbelt height adjuster so that the seatbelt rests across the middle of your shoulder. Failure to adjust the seatbelt correctly could reduce its effectiveness and increase the risk of injury in a crash.
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1
2
2
3
1. Press the button. 2. Slide the height adjuster up or down. 3. Release the button and pull down on
the height adjuster to make sure it is locked in place.
SEATBELT WARNING LAMP AND INDICATOR CHIME
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This lamp illuminates and an indicator chime will sound if the driver seatbelt has not been
fastened when the vehicle’s ignition is turned on.
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Conditions of operation
ThenIf
The seatbelt warning lamp illuminates and the indicator chime sounds for a few
seconds.
The driver seatbelt is not buckled before the ignition switch is turned to the on posi-
tion…
The seatbelt warning lamp and indicator chime turn off.
The driver seatbelt is buckled while the warning lamp is illuminated and the indic-
ator chime is sounding…
The seatbelt warning lamp and indicator chime remain off.
The driver seatbelt is buckled before the ignition switch is turned to the on position…
SEATBELT REMINDER Belt-Minder This feature supplements the safety belt warning function by providing additional reminders that intermittently sound a tone and illuminate the safety belt warning light when you are in the driver seat or you have a front seat passenger and a safety belt is unbuckled.
The system uses information from the front passenger sensing system to determine if a front seat passenger is present and therefore potentially in need of a warning. To avoid activating the Belt-Minder feature for objects you place in the front passenger seat, only the front seat passengers receive warnings as determined by the front passenger sensing system. If the Belt-Minder warnings expire (warnings for about five minutes) for one passenger (driver or front passenger), the other passenger can still cause the Belt-Minder feature to turn on.
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Then…If…
The Belt-Minder feature will not activate.You and the front seat passenger buckle your safety belts before you switch the
ignition on or less than 1-2 minutes elapse after you switch the ignition on…
The Belt-Minder feature activates, the safety belt warning light illuminates and a warning tone sounds for 6 seconds every
25 seconds, repeating for about 5 minutes or until you and the front seat passenger
buckle your safety belts.
You or the front seat passenger do not buckle your safety belts before your vehicle reaches at least 6 mph (9.7 km/h) and 1-2 minutes elapse after you switch the ignition
on…
The Belt-Minder feature activates, the safety belt warning light illuminates and a warning tone sounds for 6 seconds every
25 seconds, repeating for about 5 minutes or until you and the front seat passenger
buckle your safety belts.
The safety belt for the driver or front passenger is unbuckled for about 1 minute while the vehicle is traveling at least 6 mph
(9.7 km/h) and more than 1-2 minutes elapse after you switch the ignition on…
Deactivating and Activating the Belt-Minder Feature
WARNING: While the system allows you to deactivate it, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leave the system activated for yourself and others who may use your vehicle.
Note: The driver and front passenger warnings switch on and off independently. When you perform this procedure for one seating position, do not buckle the other position as this will terminate the process. Read Steps 1 — 4 thoroughly before proceeding with the programming procedure. Before following the procedure, make sure that: The parking brake is set. The transmission is in park (P).
The ignition is off. The driver and front passenger safety
belts are unbuckled. 1. Switch the ignition on. Do not start the
engine. 2. Wait until the safety belt warning light
turns off (about one minute). After Step 2, wait an additional five seconds before proceeding with Step 3. Once you start Step 3, you must complete the procedure within 60 seconds.
3. For the seating position you are switching off, buckle then unbuckle the safety belt three times at a moderate speed, ending in the unbuckled state. After Step 3, the safety belt warning light turns on.
4. While the safety belt warning light is on, buckle and then unbuckle the safety belt. After Step 4, the safety belt warning light flashes for confirmation.
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This will switch the feature off for that seating position if it is currently on.
This will switch the feature on for that seating position if it is currently off.
CHILD RESTRAINT AND SEATBELT MAINTENANCE Inspect the vehicle seatbelts and child safety seat systems periodically to make sure they work properly and are not damaged. Inspect the vehicle and child restraint seatbelts to make sure there are no nicks, tears or cuts. Replace if necessary. All vehicle seatbelt assemblies, including retractors, buckles, front seatbelt buckle assemblies, buckle support assemblies (slide bar-if equipped), shoulder belt height adjusters (if equipped), shoulder belt guide on seat backrest (if equipped), child safety seat LATCH and tether anchors, and attaching hardware, should be inspected after a crash. Read the child restraint manufacturer’s instructions for additional inspection and maintenance information specific to the child restraint. We recommend that all seatbelt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced. Seatbelt assemblies not in use during a crash should also be inspected and replaced if either damage or improper operation is noted. Properly care for seatbelts.
SEATBELT EXTENSIONS
WARNING: Persons who fit into the vehicle’s seatbelt should not use an extension. Unnecessary use could result in serious personal injury in the event of a crash.
WARNING: Only use extensions provided free of charge by our dealers. The dealer will provide an extension designed specifically for this vehicle, model year and seating position. The use of an extension intended for another vehicle, model year or seating position may not offer you the full protection of your vehicle’s seatbelt restraint system.
WARNING: Never use seatbelt extensions to install child restraints.
WARNING: Do not use a seatbelt extension with an inflatable seatbelt.
WARNING: Do not use extensions to change the way the seatbelt fits across the torso, over the lap or to make the seatbelt buckle easier to reach.
If, because of body size or driving position, it is not possible to properly fasten the seatbelt over your lap and shoulder, an extension that is compatible with the seatbelts is available free of charge from our dealers. Only use our seatbelt extensions made by the original equipment seatbelt manufacturer with our seatbelts. Ask your authorized dealer if your extension is compatible with your vehicle restraint system.
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PRINCIPLE OF OPERATION
WARNING: Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module.
WARNING: All occupants of your vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. Failure to properly wear your seatbelt could seriously increase the risk of injury or death.
WARNING: Even with advanced restraints systems, properly restrain children 12 and under in a rear seating position. Failure to follow this could seriously increase the risk of injury or death.
WARNING: Do not place your arms on the airbag cover or through the steering wheel. Failure to follow this instruction could result in personal injury.
WARNING: Keep the areas in front of the airbags free from obstruction. Do not affix anything to or over the airbag covers. Objects could become projectiles during airbag deployment or in a sudden stop. Failure to follow this instruction could result in personal injury or death.
WARNING: Airbags can kill or injure a child in a child restraint. Never place a rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child restraint is installed all the way back.
WARNING: Do not attempt to service, repair, or modify the supplementary restraint system or associated components. Failure to follow this instruction could result in personal injury or death.
WARNING: Several airbag system components get hot after inflation. To reduce the risk of injury, do not touch them after inflation.
WARNING: If a supplementary restraint system component has deployed, it will not function again. Have the system and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.
The airbags are a supplemental restraint system and are designed to work with the seatbelts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag. Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal. The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder (to lubricate the bag) or sodium compounds (for example, baking soda) that result from the combustion process that inflates the airbag. Small amounts of sodium hydroxide may be present which may irritate the skin and eyes, but none of the residue is toxic.
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While the system is designed to help reduce serious injuries, contact with a deploying airbag may also cause abrasions or swelling. Temporary hearing loss is also a possibility as a result of the noise associated with a deploying airbag. Because airbags must inflate rapidly and with considerable force, there is the risk of death or serious injuries such as fractures, facial and eye injuries or internal injuries, particularly to occupants who are not properly restrained or are otherwise out of position at the time of airbag deployment. Thus, it is extremely important that occupants be properly restrained as far away from the airbag module as possible while maintaining vehicle control. Routine maintenance of the airbags is not required.
DRIVER AND PASSENGER AIRBAGS
WARNING: Keep the areas in front of the airbags free from obstruction. Do not affix anything to or over the airbag covers. Objects could become projectiles during airbag deployment. Failure to follow this instruction could result in personal injury or death.
WARNING: Do not place your arms on the airbag cover or through the steering wheel. Failure to follow this instruction could result in personal injury.
WARNING: Do not place a rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.
E151127
The driver and front passenger airbags will deploy during significant frontal and near frontal crashes. The driver and passenger front airbag system consists of: Driver and passenger airbag modules. Crash sensors and monitoring system
with readiness indicator. See Crash Sensors and Airbag Indicator (page 59).
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Passenger Airbag On and Off Switch (If Equipped)
WARNING: Even with advanced restraints systems, properly restrain children 12 and under in a rear seating position. Failure to follow this could seriously increase the risk of injury or death.
WARNING: The front passenger airbag is not designed to offer protection to an occupant in the center seating position.
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WARNING: Your vehicle may have an airbag deactivation switch. Before driving, always look at the switch to make sure it is in the appropriate position. Failure to put the switch in the proper position can increase the risk of serious injury or death in a crash.
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The front passenger airbag on and off switch has indicators that will illuminate, indicating that the front passenger frontal airbag is either on or off. The indicator lamp is on the overhead panel. Note: The passenger airbag status indicator OFF and ON lamps illuminate for a short period of time when you switch the ignition on to confirm it is functional.
Passenger airbagPassenger airbag status indicator
Switch position
DisabledOFF: LitOff
ON: Unlit
EnabledOFF: UnlitOn
ON: Lit
Turning the Passenger Airbag Off
WARNING: If the light does not illuminate when the passenger airbag switch is off and you switch the ignition on, have the passenger airbag switch serviced immediately by a qualified technician.
WARNING: To avoid switching on the airbag, always remove the ignition key with the switch in the off position.
WARNING: Never place front seat mounted rear-facing child or infant seats in front of an active passenger airbag.
WARNING: You must switch the passenger airbag off when using a rearward facing child restraint on the front seat.
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1. Insert the ignition key, turn the switch to OFF and hold in OFF while removing the key.
2. When the ignition is turned on, the pass airbag off light illuminates briefly, momentarily shuts off and then turns back on. This indicates that the passenger airbag is deactivated.
Turning the Passenger Airbag Back On
WARNING: The seatbelts for the driver and right front passenger seating positions are specifically designed to operate together with the airbags in certain types of crashes. When you switch off your airbag, you not only lose the protection of the airbag, you also may reduce the effectiveness of your seatbelt system. If the passenger does not meet the requirements stated in the National Highway Traffic Safety Administration or Transport Canada deactivation criteria, switching off the airbag can increase the risk of serious injury or death in a crash.
WARNING: If your vehicle has rear seats, always transport children who are 12 and younger in the rear seat. Always use seatbelts and child restraints properly. Do not place a child in a rear facing infant seat in the front seat unless your vehicle is equipped with an airbag on and off switch and the passenger airbag is turned off. This is because the back of the infant seat is too close to the inflating airbag and the risk of a fatal injury to the infant when the airbag inflates is substantial.
WARNING: If the passenger airbag off light is illuminated when the passenger airbag switch is on and the ignition is on, have the passenger airbag switch serviced immediately by a qualified technician.
The passenger airbag remains off until you turn it back on.
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1. Insert the ignition key and turn the switch to ON.
2. The pass airbag off light will briefly illuminate when the ignition is turned to on. This indicates that the passenger airbag is operational.
The passenger airbag should always be on (the pass airbag off light should not be illuminated) unless the passenger meets the requirements stated either in Category 1, 2 or 3 of the National Highway Traffic Safety Administration or Transport Canada deactivation criteria which follows. The vast majority of drivers and passengers are much safer with an airbag than without. To do their job and reduce the risk of life threatening injuries, airbags must open with great force, and this force can pose a potentially deadly risk in some situations, particularly when a front seat passenger is not using the seatbelt correctly. The most effective way to reduce the risk of unnecessary airbag injuries without reducing the overall safety of your vehicle is to make sure all passengers are correctly restrained in the vehicle, especially in the front seat. This provides the protection of seatbelts and permits the airbags to provide the additional protection they were designed to provide. If you
choose to deactivate your airbag, you are losing the very significant risk reducing benefits of the airbag and you are also reducing the effectiveness of the seatbelts, because seatbelts in modern vehicles are designed to work as a safety system with the airbags.
National Highway Traffic Safety Administration Deactivation Criteria (Excluding Canada)
WARNING: This vehicle has special energy management seatbelts for the driver and right front passenger. These particular seatbelts are specifically designed to work with airbags to help reduce the risk of injury in a crash. The energy management seatbelt gives or releases additional seatbelt webbing in some accidents to reduce the concentration of force on an occupant’s chest and to reduce the risk of certain bone fractures and injuries to underlying organs. In a crash, if the airbag is off, this energy management seatbelt might permit the passenger wearing the seatbelt to move forward enough to have a serious or fatal injury. The more severe the crash, and the heavier the occupant, the greater the risk. Make sure the airbag is on for any passenger who does not qualify under the National Highway Traffic Safety Administration deactivation criteria.
1. Infant. An infant (less than 1 year old) must ride in the front seat because:
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The vehicle has no rear seat; The vehicle has a rear seat too small
to accommodate a rear-facing infant seat; or
The infant has a medical condition which, according to the infant’s physician, makes it necessary for the infant to ride in the front so that the driver can constantly monitor the child’s condition.
2. Child age 1 to 12. A child age 1 to 12 must ride in the front seat because: The vehicle has no rear seat; Although children ages 1 to 12 ride in
the rear seat(s) whenever possible, children ages 1 to 12 sometimes must ride in the front because no space is available in the rear seat(s) of the vehicle; or
The child has a medical condition which, according to the child’s physician, makes it necessary for the child to ride in the front seat so that the driver can constantly monitor the child’s condition.
3. Medical condition. A passenger has a medical condition which, according to his or her physician: Causes the passenger airbag to pose
a special risk for the passenger; Makes the potential harm from the
passenger airbag in a crash greater than the potential harm from turning off the airbag and allowing the passenger, even if belted, to hit the dashboard or windshield in a crash.
Transport Canada Deactivation Criteria (Canada Only)
WARNING: This vehicle has special energy management seatbelts for the driver and right front passenger. These particular seatbelts are specifically designed to work with airbags to help reduce the risk of injury in a crash. The energy management seatbelt gives or releases additional seatbelt webbing in some accidents to reduce the concentration of force on an occupant’s chest and to reduce the risk of certain bone fractures and injuries to underlying organs. In a crash, if the airbag is off, this energy management seatbelt might permit the passenger wearing the seatbelt to move forward enough to have a serious or fatal injury. The more severe the crash, and the heavier the occupant, the greater the risk. Make sure the airbag is on for any passenger who does not qualify under the Transport Canada deactivation criteria.
1. Infant: An infant (less than 1 year old) must ride in the front seat because: My vehicle has no rear seat; The rear seat in my vehicle cannot
accommodate a rear-facing infant seat;
The infant has a medical condition which, according to the infant’s physician, makes it necessary for the infant to ride in the front seat so that the driver can monitor the infant’s condition.
2. Child age 12 or under: A child age 12 or under must ride in the front seat because:
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My vehicle has no rear seat; Athough children age 12 and under ride
in the rear seat whenever possible, children age 12 and under have no option but to sometimes ride in the front seat because rear seat space is insufficient;
The child has a medical condition that, according to the child’s physician, makes it necessary for the child to ride in the front seat so that the driver can monitor the child’s condition.
3. Medical condition: A passenger has a medical condition that, according to his or her physician: Poses a special risk for the passenger
if the airbag deploys; and Makes the potential harm from the
passenger airbag deployment greater than the potential harm from turning off the airbag and experiencing a crash without the protection offered by the airbag
Proper Driver and Front Passenger Seating Adjustment
WARNING: National Highway Traffic Safety Administration (NHTSA) recommends a minimum distance of at least 10 in (25 cm) between an occupant’s chest and the driver airbag module.
To properly position yourself away from the airbag: Move your seat to the rear as far as you
can while still reaching the pedals comfortably.
Recline the seat slightly (one or two degrees) from the upright position.
After all occupants have adjusted their seats and put on seatbelts, it is very important that they continue to sit properly. Properly seated occupants sit upright, lean against the seat back, and center themselves on the seat cushion, with their feet comfortably extended on the floor. Sitting improperly can increase the chance of injury in a crash event. For example, if an occupant slouches, lies down, turns sideways, sits forward, leans forward or sideways, or puts one or both feet up, the chance of injury during a crash is greatly increased.
Children and Airbags
WARNING: Do not place a rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.
WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.
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Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position. Failure to follow these instructions may increase the risk of injury in a crash.
SIDE AIRBAGS
WARNING: Do not place objects or mount equipment on or near the airbag cover, on the side of the front or rear seatbacks, or in areas that may come into contact with a deploying airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.
WARNING: Accessory seat covers not released by Ford could prevent the deployment of the airbags and increase the risk of injuries in a crash.
WARNING: Do not lean your head on the door. The side airbag could injure you as it deploys from the side of the seatback.
WARNING: Do not attempt to service, repair, or modify the supplementary restraint system or associated components. Failure to follow this instruction could result in personal injury or death.
WARNING: If a supplementary restraint system component has deployed, it will not function again. Have the system and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.
The side airbags are located on the outboard side of the seatbacks of the front seats. In certain sideways crashes, the airbag on the side affected by the crash will be inflated. The airbag was designed to inflate between the door panel and occupant to further enhance the protection provided occupants in side impact crashes.
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The system consists of the following: A label or embossed side panel
indicating that side airbags are found on your vehicle.
Side airbags located inside the seatback of the driver and front passenger seats.
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Crash sensors and monitoring system with readiness indicator. See Crash Sensors and Airbag
Indicator (page 59).
The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags.
SAFETY CANOPY
WARNING: Do not place objects or mount equipment on or near the headliner at the siderail that may come into contact with a deploying curtain airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.
WARNING: Do not lean your head on the door. The curtain airbag could injure you as it deploys from the headliner.
WARNING: Do not attempt to service, repair, or modify the supplementary restraint system or associated components. Failure to follow this instruction could result in personal injury or death.
WARNING: All occupants of your vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. Failure to properly wear your seatbelt could seriously increase the risk of injury or death.
WARNING: To reduce risk of injury, do not obstruct or place objects in the deployment path of the airbag.
WARNING: If a supplementary restraint system component has deployed, it will not function again. Have the system and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.
The Safety Canopy deploys during significant side crashes or when a certain likelihood of a rollover event is detected by the rollover sensor. The Safety Canopy is mounted to the roof side rail sheet metal, behind the headliner, above each row of seats. In certain sideways crashes or rollover events, the Safety Canopy will be activated, regardless of which seats are occupied. The Safety Canopy is designed to inflate between the side window area and occupants to further enhance protection provided in side impact crashes and rollover events.
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The system consists of the following: Safety Canopy curtain airbags above
the trim panels over the front and rear side windows identified by a label or wording on the headliner or roof-pillar trim.
A flexible headliner which opens above the side doors to allow air curtain deployment
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Crash sensors and monitoring system with a readiness indicator. See Crash Sensors
and Airbag Indicator (page 59).
Properly restrain children 12 years old and under in the rear seats. The Safety Canopy will not interfere with children restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening. The design and development of the Safety Canopy included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags (including the Safety Canopy).
CRASH SENSORS AND AIRBAG INDICATOR
WARNING: Modifying or adding equipment to the front end of your vehicle (including hood, bumper system, frame, front end body structure, tow hooks and hood pins) may affect the performance of the airbag system, increasing the risk of injury. Do not modify or add equipment to the front end of your vehicle.
Your vehicle has a collection of crash and occupant sensors which provide information to the restraints control module which deploys (activates) the front safety belt pretensioners, driver airbag, passenger airbag, seat mounted side airbags, and the Safety Canopy. Based on the type of crash (frontal impact, side impact or rollover), the restraints control module will deploy the appropriate safety devices. The restraints control module also monitors the readiness of the above safety devices plus the crash and occupant sensors. The readiness of the safety system is indicated by a warning indicator light in the instrument cluster or by a backup tone if the warning light is not working. Routine maintenance of the airbags is not required. A difficulty with the system is indicated by one or more of the following:
E67017
The readiness light will not illuminate immediately after the ignition is turned on.
The readiness light will either flash or stay lit.
A series of five beeps will be heard. The tone pattern will repeat periodically until the problem, the light or both are repaired.
If any of these things happen, even intermittently, have the supplemental restraint system serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a crash.
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Supplementary Restraints System
The fact that the safety belt pretensioners or front airbags did not activate for both front seat occupants in a crash does not mean that something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (crash severity, belt usage) were not appropriate to activate these safety devices. The design of the front airbags is to
activate only in frontal and near-frontal crashes (not rollovers, side impacts or rear impacts unless the crash causes sufficient frontal deceleration).
The design of the safety belt pretensioners is to activate in frontal, near-frontal and side crashes, and in rollovers.
The design of the side airbags is to inflate in certain side impact crashes or rollover events. Side airbags may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation, or a certain likelihood of rollover.
The design of the Safety Canopy is to inflate in certain side impact crashes or rollover events. The Safety Canopy may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation, or a certain likelihood of rollover.
AIRBAG DISPOSAL Contact your authorized dealer as soon as possible. Airbags must be disposed of by qualified personnel.
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Supplementary Restraints System
WHAT IS 911 ASSIST 911 Assist is a SYNC system feature that can call for help. For more information, visit www.owner.ford.com .
HOW DOES 911 ASSIST WORK If a crash deploys an airbag, excluding knee airbags and rear inflatable seatbelts, or activates the fuel pump shut-off, your vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. Not all crashes will deploy an airbag or activate the fuel pump shut-off. If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC will search for and try to connect to a previously paired cell phone. SYNC will then attempt to call the emergency services. Before making the call: SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the call, SYNC attempts to dial 911.
SYNC says the following, or a similar message: «SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel.»
If you do not cancel the call and SYNC makes a successful call a pre-recorded message plays for the 911 operator. The occupants in your vehicle are able to talk with the operator. Be prepared to provide your name, phone number and location immediately because not all 911 systems are capable of receiving this information electronically. During an emergency call the system transmits vehicle data to the emergency service.
EMERGENCY CALL REQUIREMENTS
WARNING: Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional.
WARNING: Always place your phone in a secure location in your vehicle so it does not become a projectile or get damaged in a crash. Failure to do so may cause serious injury to someone or damage the phone which could prevent 911 Assist from working properly.
WARNING: Unless the 911 Assist setting is set on before a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash.
SYNC must be powered and working properly at the time of the incident and throughout feature activation and use.
The 911 Assist feature must be set on before the incident.
You must pair and connect a Bluetooth enabled and compatible cell phone to SYNC.
A connected Bluetooth enabled phone must have the ability to make and maintain an outgoing call at the time of the incident.
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911 Assist
A connected Bluetooth enabled phone must have adequate network coverage, battery power and signal strength.
The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number.
Note: If any user sets 911 Assist to on or off, that setting applies for all paired phones. If 911 Assist is switched off and the phone is connected to SYNC, an icon displays on the status bar. Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature.
EMERGENCY CALL LIMITATIONS The SYNC 911 Assist feature only operates in the U.S., Canada or in a territory in which 911 is the emergency number. Your cellular phone or 911 Assist
hardware sustains damage in a crash. The vehicle’s battery or the SYNC
system has no power. The phone(s) thrown from your vehicle
are the ones paired and connected to the system.
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911 Assist
PRINCIPLE OF OPERATION The remote control allows you to: remotely lock or unlock the vehicle
doors unlock the doors without actively using
a key or remote control (intelligent access only)
remotely open the power liftgate (if equipped)
remotely start or stop the engine (if equipped)
arm and disarm the anti-theft system activate the panic alarm.
GENERAL INFORMATION ON RADIO FREQUENCIES This device complies with Part 15 of the FCC Rules and with Licence exempt RSS Standards of Industry Canada. Operation is subject to the following two conditions: This device may not cause harmful
interference, and This device must accept any
interference received, including interference that may cause undesired operation.
WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment. The term «IC:» before the radio certification number only signifies that Industry Canada technical specifications were met.
The typical operating range for your transmitter is approximately 33 ft (10 m). Vehicles with the remote start feature will have a greater range. One of the following could cause a decrease in operating range: Weather conditions. Nearby radio towers. Structures around the vehicle. Other vehicles parked next to your
vehicle. Other short distance radio transmissions, for example amateur radios, medical equipment, wireless headphones, remote controls and alarm systems can also use the radio frequency used by your remote control. If the frequencies are jammed, you will not be able to use your remote control. You can lock and unlock the doors with the key. Note: Make sure to lock your vehicle before leaving it unattended. Note: If you are in range, the remote control will operate if you press any button unintentionally. Note: The remote control contains sensitive electrical components. Exposure to moisture or impact may cause permanent damage.
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Keys and Remote Controls
REMOTE CONTROL — VEHICLES WITHOUT: PASSIVE ANTI- THEFT SYSTEM (PATS) Integrated Keyhead Transmitter (If
Equipped)
E177585
Use the key blade to start your vehicle and unlock or lock the driver door from outside your vehicle.
E138615
Note: Your vehicle keys came with a security label that provides important key cut information. Keep the label in a safe place for future reference.
Programming a New Remote Control Read and understand the entire procedure before you begin.
Make sure all new and existing remote controls are present before beginning this procedure. This procedure erases all existing programmed remote controls. Reprogram all the existing remote controls during this procedure. 1. Unlock the vehicle with the power door
unlock control. 2. Switch the ignition from off to on eight
times within six seconds, finishing in the off position. A tone sounds to indicate that it is now possible to program a remote control.
3. Press and hold any button on the remote control within 10 seconds. A tone sounds as confirmation.
4. Repeat step 3 within 10 seconds for each remote control.
Note: Programming ends when you switch the ignition on, or after 10 seconds. If you have successfully programmed the remote control, it operates the remote entry system. If programming was unsuccessful, wait 10 seconds and repeat the process. Note: You can program a maximum of eight remote controls to your vehicle.
Changing the Remote Control Battery The remote control uses one coin-type three-volt lithium battery CR2032 or equivalent. Note: Refer to local regulations when disposing of remote control batteries. Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board. Note: Replacing the battery does not erase the programmed remote control from your vehicle. The remote control should operate normally.
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Keys and Remote Controls
Integrated Keyhead Transmitter
E138619
1. Twist a thin coin in the slot of the transmitter near the key ring to remove the battery cover.
2. Remove the old battery.
E138620
3. Insert the new battery. Refer to the instructions inside the transmitter for the correct orientation of the battery. Press the battery down to make sure it is fully in the housing.
4. Reinstall the battery housing cover onto the transmitter.
Locating Your Vehicle Press the lock button on the remote control twice within three seconds. The horn sounds and the direction indicators flash.
Note: If locking was not successful, any door is open, or if the hood is open on vehicles with an alarm or remote start then the horn sounds but the direction indicators do not flash.
Switching the Panic Alarm On and Off
E138624
Press the button on the remote control to switch the panic alarm on. Press the button again or
switch the ignition on to switch the panic alarm off.
We recommend you do not use this method to locate your vehicle. Note: The panic alarm only operates when the ignition is off.
REMOTE CONTROL — VEHICLES WITH: PASSIVE ANTI-THEFT SYSTEM (PATS) Integrated Keyhead Transmitter (If
Equipped)
E177585
Use the key blade to start your vehicle and unlock or lock the driver door from outside your vehicle.
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Keys and Remote Controls
E138615
Note: Your vehicle keys came with a security label that provides important key cut information. Keep the label in a safe place for future reference.
Programming a New Remote Control To program a new remote control, See Passive Anti-Theft System (page 89).
Changing the Remote Control Battery The remote control uses one coin-type three-volt lithium battery CR2032 or equivalent. Note: Refer to local regulations when disposing of remote control batteries. Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board. Note: Replacing the battery does not erase the programmed remote control from your vehicle. The remote control should operate normally.
Integrated Keyhead Transmitter
E138619
1. Twist a thin coin in the slot of the transmitter near the key ring to remove the battery cover.
2. Remove the old battery.
E138620
3. Insert the new battery. Refer to the instructions inside the transmitter for the correct orientation of the battery. Press the battery down to make sure it is fully in the housing.
4. Reinstall the battery housing cover onto the transmitter.
Locating Your Vehicle Press the lock button on the remote control twice within three seconds. The horn sounds and the direction indicators flash.
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Keys and Remote Controls
Note: If locking was not successful, any door is open, or if the hood is open on vehicles with an alarm or remote start then the horn sounds but the direction indicators do not flash.
Switching the Panic Alarm On and Off
E138624
Press the button on the remote control to switch the panic alarm on. Press the button again or
switch the ignition on to switch the panic alarm off.
We recommend you do not use this method to locate your vehicle. Note: The panic alarm only operates when the ignition is off.
REMOTE CONTROL — VEHICLES WITH: POWER SLIDING DOOR Use the key blade to start your vehicle and unlock or lock the driver door from outside your vehicle. The buttons on the key operate the remote control function.
E302820
Changing the Remote Control Battery
WARNING: Keep batteries away from children to prevent ingestion. Failure to follow this instruction could result in personal injury or death. If ingested, immediately seek medical attention.
WARNING: If the battery compartment does not securely close, stop using the remote control and replace it as soon as possible. In the meantime, keep the remote control away from children. Failure to follow this instruction could result in personal injury or death.
E107998
Make sure that you dispose of old batteries in an environmentally friendly way.
Seek advice from your local authority about recycling old batteries.
The remote control uses one coin-type three-volt lithium battery CR2032 or equivalent.
E302821
1. Press the release button.
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Keys and Remote Controls
E302822
2. Insert a suitable tool, for example a screwdriver, in the position shown and gently push the clip.
3. Press the clip down to release the battery cover.
E151799
4. Carefully remove the cover.
E151800
5. Insert a screwdriver in the position shown to release the battery.
Note: Do not touch the battery contacts or the printed circuit board with the screwdriver.
E151801
6. Remove the battery. 7. Insert a new battery with the + facing
upward. Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board. 8. Reinstall the battery cover.
Locating Your Vehicle
E138623
Press the lock button on the key twice within three seconds. The direction indicators flash.
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Keys and Remote Controls
Remote Control Information Messages
ActionMessage
Displays when the remote control battery requires replacing.Key Battery Low Replace Soon
REPLACING A LOST KEY OR REMOTE CONTROL You can purchase replacement keys or remote controls from an authorized dealer. Authorized dealers can program remote controls for your vehicle. See Remote Control (page 67). To re-program the passive anti-theft system see an authorized dealer.
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Keys and Remote Controls
PRINCIPLE OF OPERATION The system is designed to promote good driving behaviors using keys that you have programmed with some restricted settings.
MYKEY SETTINGS Non-Configurable Settings Seatbelt Reminder The audio system mutes when the seatbelt reminder turns on. The seatbelt reminder cannot be switched off with a MyKey.
Early Low Fuel The low fuel level indicator turns on earlier.
Driving and Parking Aids Parking aids, blind spot information system and cross traffic alert turn on when you start the engine and cannot be switched off with a MyKey. Pre-collision assist and lane keeping alert turn on when you start the engine, but can be switched off with a MyKey.
Satellite Radio Adult content is restricted when using a MyKey.
Configurable Settings You can configure the following settings after creating a MyKey. See Creating a MyKey (page 71).
Speed Limit
WARNING: Do not set MyKey maximum speed limit to a limit that will prevent the driver from maintaining a safe speed considering posted speed limits and prevailing road conditions. The driver is always responsible to drive in accordance with local laws and prevailing conditions. Failure to do so could result in accident or injury.
You can set a speed limit for your vehicle. Warning messages appear in the information display and a tone sounds if your vehicle reaches the set speed. You cannot override the set speed when using a MyKey.
Speed Reminder You can set a speed reminder for your vehicle. Warning messages appear in the information display and a tone sounds if your vehicle exceeds the set speed.
Audio System Volume Limit The audio system maximum volume is reduced. A message appears in the information display if you attempt to exceed the volume limit. Automatic volume control turns off.
Emergency Assistance If you set emergency assistance to be always on, it cannot be switched off with a MyKey.
Do Not Disturb If you set do not disturb to be always on, it cannot be switched off with a MyKey.
Traction Control If you set traction control to be always on, it cannot be switched off with a MyKey.
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MyKey
CREATING A MYKEY Switch the ignition on using an admin key.
To create a MyKey, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.MyKey
Press and hold the OK button until a confirmation message appears in the information display.
Create MyKey
Switch the ignition off.
Note: We recommend that you label this key.
MyKey Information Messages
DescriptionMessage
Displays when trying to create a MyKey with a key already designated as a MyKey.
Key is Already a MyKey
Displays to confirm that the key is restricted after you switch the ignition off.
This Key restricted at Next Key Cycle. Label Key as MyKey
PROGRAMMING A MYKEY You can only program MyKeys to the same settings.
Switch the ignition on using an admin key.
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MyKey
To program a MyKey, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.MyKey
Select a setting and press the OK button.
Configure the setting.
Switch the ignition off.
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MyKey
CLEARING ALL MYKEYS When you clear all MyKeys, you remove all
restrictions and return all MyKeys to their original admin key status. Switch the ignition on using an admin key.
To clear all MyKeys, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.MyKey
Press and hold the OK button until a confirmation message appears in the information display.
Clear MyKeys
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MyKey
CHECKING MYKEY SYSTEM STATUS
Switch the ignition on.
To find information about the distance traveled using a MyKey and also the number of admin keys and MyKeys created for your vehicle, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.MyKey
Press the OK button.MyKey Info
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MyKey
USING MYKEY WITH REMOTE START SYSTEMS The system is not compatible with non-Ford remote start systems.
MYKEY TROUBLESHOOTING What is an admin key? An admin key is a key that has not been
created as a MyKey. See Creating a MyKey (page 71).
Why can I not create a MyKey? The key used to switch the ignition on
is not an admin key. The key used to switch the ignition on
is the only admin key. There always has to be at least one admin key.
Why can I not program a MyKey? The key used to switch the ignition on
is not an admin key. No MyKeys are created. See Creating
a MyKey (page 71).
Why can I not clear the MyKeys? The key used to switch the ignition on
is not an admin key. No MyKeys are created. See Creating
a MyKey (page 71).
Why does the MyKey distance not accumulate? The key used to start the engine is an
admin key. No MyKeys are created. See Creating
a MyKey (page 71). The MyKeys have been cleared.
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MyKey
LOCKING AND UNLOCKING Locking Locking With the Key Turn the top of the key toward the rear of your vehicle.
Locking With the Remote Control Press the button once. The direction indicators will flash. Press the button again within
three seconds to confirm that all the doors are closed. The horn sounds and the direction indicators flash. Note: You can lock the driver door with the key. Use the key when the remote control is not functioning. Note: Make sure you have locked your vehicle before leaving it unattended. Note: Do not leave the keys in your vehicle. Note: Do not use the door latch assembly to attach any accessory, such as handles or steps, as this can cause damage to your vehicle.
Unlocking Unlocking With the Key Turn the top of the key toward the front of your vehicle.
Unlocking With the Remote Control Press the button once. The direction indicators will flash.
Note: You can unlock the driver door with the key. Use the key when the remote control is not functioning. Note: When you leave your vehicle unattended for several weeks, the remote control turns off.
Note: Unlock your vehicle and start the engine using the key. Unlocking and starting your vehicle once enables the remote control.
Unlocking the Cargo Doors Press the button.
Reprogramming the Unlocking Function You can program the unlocking function so that all doors unlock or only the driver door unlocks. See Reprogramming the Unlocking Function (page 87).
Locking and Unlocking the Doors From Inside
E148829
A
B
Lock.A Unlock.B
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Doors and Locks
Opening the Double Rear Doors
E148805
E148806
Fully Opening the Double Rear Doors
E178366
1. Slide the lever to release the catch. 2. Fully open the cargo door.
Unlocking and Opening the Double Rear Doors From Inside
E175828
1. Lift the locking button up.
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Doors and Locks
E255876
2. Pull the upper release lever toward you or slide the lower release lever downward to open the door.
E148806
3. Pull the release lever to open the other door.
Rear Emergency Exit Wagon and Bus
E236264
1. Lift the locking button up.
E179501
2. Pull the interior handle up to open the door in an emergency.
Autolock (If Equipped)
Autolock locks all the doors when all of the following occur: All doors are closed. The ignition is on.
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Doors and Locks
You shift into any gear putting your vehicle in motion.
Your vehicle reaches a speed greater than 5 mph (8 km/h).
Use the interior door unlock button or switch the ignition off and use the key or remote control to unlock the rear or sliding door.
Autounlock Autounlock unlocks all doors within 10 minutes of the end of a drive cycle, when the driver door is opened and the ignition is off.
Switching Autounlock On and Off 1. Using the information display controls
on the steering wheel, select Settings. 2. Select Vehicle Settings. 3. Select Locks. 4. Switch Autounlock on or off.
One-Stage Unlocking You can switch on this function using the information display. If you have switched on this function, you unlock all doors including the rear doors and the sliding door. You unlock all of the doors when you: Press the unlock button on the remote
control once. Press the interior unlock button once.
Two-Stage Unlocking You unlock the front doors when you: Press the unlock button on the remote
control once. Press the interior unlock button once.
You unlock the front doors and cargo area when you: Press the unlock button on the remote
control once. Press the unlock button on the remote
control twice within three seconds.
Zone Re-Locking (If Equipped)
If you enable zone re-locking and open one door, all other doors remain locked. See an authorized dealer for further information. The locks on van, bus or wagon have two zones, cabin and cargo. For van, the cargo area includes the rear doors and the sliding door. For bus or wagon, the cargo area includes the rear doors. Exit your vehicle and press the lock
button. Press the unlock button or the cargo
area unlock button once to open the respective zone.
If you now open a door within the unlocked zone, the other doors in that zone automatically lock.
Configurable Unlocking Configurable unlocking is set when you purchase your vehicle. It allows you to select which doors unlock when you press, once or twice, the unlock button or the cargo area unlock button on your remote control. You cannot switch this feature back on if you had it switched off. See an authorized dealer for further information.
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Doors and Locks
SLIDING DOOR PRECAUTIONS
WARNING: Fully close the sliding door before driving, to prevent passengers and cargo from falling out. Failure to follow this instruction could result in personal injury or death.
WARNING: Do not open or close the sliding door when your hands are near the tracks or rollers. Failure to follow this instruction could result in personal injury.
Note: Do not leave the sliding door open when you are driving. This could damage the sliding door and its components.
OPENING THE SLIDING DOOR
OPENING THE SLIDING DOOR FROM INSIDE YOUR VEHICLE
E148804
Pull the interior door handle to open the sliding door.
OPENING THE SLIDING DOOR FROM OUTSIDE YOUR VEHICLE
E293743
Pull the exterior door handle to open the sliding door.
CLOSING THE SLIDING DOOR
CLOSING THE SLIDING DOOR FROM INSIDE YOUR VEHICLE
E171966
12
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Sliding Door — Vehicles Without: Power Sliding Door
1. Pull the interior door handle to release the door check feature.
2. Slide the door to close.
CLOSING THE SLIDING DOOR FROM OUTSIDE YOUR VEHICLE
E172313
1 2
1. Pull the exterior door handle to release the door check feature.
2. Slide the door to close.
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Sliding Door — Vehicles Without: Power Sliding Door
SLIDING DOOR PRECAUTIONS
WARNING: Fully close the power sliding door before driving, to prevent passengers and cargo from falling out. Failure to follow this instruction could result in personal injury or death.
WARNING: Do not open or close the power sliding door when your hands are near the tracks or rollers. Failure to follow this instruction could result in personal injury.
WARNING: When closing the power sliding door, verify that it is free of obstruction and make sure that people and pets are not in the proximity of the sliding door opening.
Note: Do not leave the sliding door open when you are driving. This could damage the sliding door and its components. Note: If you operate the sliding door often during a short period of time, the system could become not available for a certain time to prevent damage due to overheating. Allow the system to open the sliding door. Do not manually push or pull the sliding door when it is moving. This could damage the sliding door and its components.
OPENING THE SLIDING DOOR
OPENING THE SLIDING DOOR FROM INSIDE YOUR VEHICLE
Opening the Sliding Door From Inside Your Vehicle Using the Instrument Panel Button
E293692 Press the button on the instrument panel twice to open the sliding door.
Opening the Sliding Door From Inside Your Vehicle Using the Sliding Door Handle
E310708
1. Lift the locking button up.
E148804
2. Pull and release the interior sliding door handle to open the sliding door.
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Sliding Door — Vehicles With: Power Sliding Door
OPENING THE SLIDING DOOR FROM OUTSIDE YOUR VEHICLE
E293743
Pull and release the exterior door handle to open the sliding door.
OPENING THE SLIDING DOOR WITH THE REMOTE CONTROL
E293692 Press the button on the remote control twice within three seconds.
CLOSING THE SLIDING DOOR
CLOSING THE SLIDING DOOR FROM INSIDE YOUR VEHICLE
Closing the Sliding Door From Inside Your Vehicle Using the Instrument Panel Button
E293692 Press the button on the instrument panel to close the sliding door. A tone sounds when
the sliding door begins to close.
Closing the Sliding Door From Inside Your Vehicle Using the Sliding Door Handle
E293744
Pull and release the interior sliding door handle to close the sliding door.
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Sliding Door — Vehicles With: Power Sliding Door
CLOSING THE SLIDING DOOR FROM OUTSIDE YOUR VEHICLE
E293742
Pull and release the exterior door handle to close the sliding door.
CLOSING THE SLIDING DOOR WITH THE REMOTE CONTROL
E293692 Press the button on the remote control twice within three seconds. A tone sounds when
the sliding door begins to close.
STOPPING THE SLIDING DOOR MOVEMENT You can stop the sliding door movement by doing any of the following: Pressing the sliding door button on the
remote control twice within three seconds.
Pressing the sliding door button on the instrument panel.
Pulling the sliding door interior or exterior door handle.
RESETTING THE POWER SLIDING DOOR Make sure that you complete the procedure within 10 seconds. To reset the power sliding door do the following: 1. Manually close the sliding door. Note: Make sure that the sliding door is fully closed. 2. Pull the interior door handle in closing
direction three times within three seconds.
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Sliding Door — Vehicles With: Power Sliding Door
SLIDING DOOR TROUBLESHOOTING
SLIDING DOOR INFORMATION MESSAGES
ActionMessage
The system has malfunctioned. Manually close the power sliding door. Pull and release the power sliding door handle to open the power sliding door. If the message continues to appear, have your vehicle checked as soon as possible.
Right Power Sliding Door Calibration Needed
Left Power Sliding Door Calibration Needed
The system has malfunctioned. Reset the power sliding door. See Resetting the Power Sliding Door (page 84). If the message continues to appear, have your vehicle checked as soon as possible.
Right Rear Door Motor Disconnected See Manual
Left Rear Door Motor Disconnected See Manual
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Sliding Door — Vehicles With: Power Sliding Door
SLIDING DOOR FREQUENTLY ASKED QUESTIONS Why does the power sliding door stop moving?
The power sliding door stops when it detects an obstacle. A tone sounds and the power sliding door starts moving in the opposite direction. After you remove the obstacle, you can continue to operate the power sliding door.
Why is the power sliding door moving with reduced speed?
You let the power sliding door open for more than five minutes. Fully close the power sliding door using the button on the instrument panel or the power sliding door handles. Open the power sliding door as normal.
Why can I not close the power sliding door?
If the power sliding door does not close, restart the engine and then close it as normal. See Closing the Sliding Door From Inside Your Vehicle (page 83). If the power sliding door still does not close, manually close the power sliding door and then open it as normal. If the power sliding door still does not close the system has malfunctioned. Have your vehicle checked as soon as possible.
What can I do if the power sliding door does not operate as normal?
If there is a malfunction on the power sliding door, restart the engine.
How can I open the sliding door if the system loses power?
If the sliding door loses power, you could need to apply more force when trying to open it. Push the back of the sliding door and the interior sliding door handle in opening direction at the same time and open it as normal.
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Sliding Door — Vehicles With: Power Sliding Door
LOCATING THE KEYLESS ENTRY KEYPAD
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The keypad is under the driver door window. It may illuminate when you press a button.
MASTER ACCESS CODE
WHAT IS THE MASTER ACCESS CODE The master access code is a factory-set five-digit entry code. You can operate the keypad with the master access code at any time.
KEYLESS ENTRY SETTINGS
REPROGRAMMING THE UNLOCKING FUNCTION You can program the unlocking function so that only the driver door unlocks. Press and hold the unlock and lock buttons on the remote control simultaneously for at least four seconds with the ignition off. The direction indicators flash twice to confirm the change. To return to the original unlocking function, repeat the process. You can also change between the unlocking modes in the information display.
1. Using the information display controls on the steering wheel, select Settings.
2. Select Vehicle Settings. 3. Select Locks. 4. Select Remote Unlock. 5. Select All Doors or Driver’s Door.
CREATING PERSONAL ACCESS CODES 1. Enter the master access code. Note: You can find the master access code on the owner’s wallet card or at an authorised dealer. 2. Within five seconds press and hold the
12 button for one second. Note: A red light flashes twice. 3. Enter your personal access code. Note: Your personal access code must be a five-digit code. You must enter each number within five seconds of each other. The doors unlock, lock and then unlock and the red light flashes twice to confirm that a personal access code has been created.
CLEARING ALL PERSONAL ACCESS CODES 1. Enter the master access code. 2. Within five seconds press and hold the
12 button for five seconds.
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Keyless Entry
LOCKING AND UNLOCKING THE DOORS USING KEYLESS ENTRY
UNLOCKING THE DOORS Enter the master access code or your personal access code to unlock the driver’s door, then press the 34 button within five seconds to unlock all doors. Note: If you program the unlocking function so that all doors unlock, you do not have to press the 34 button. See Reprogramming the Unlocking Function (page 87). The interior lamps illuminate to confirm that the doors have been unlocked.
Unlocking the Rear Cargo Doors Enter the master access code or your personal access code, then press the 56 button within five seconds.
LOCKING THE DOORS Press and hold the 78 and 90 buttons at the same time with the driver door closed.
KEYLESS ENTRY TROUBLESHOOTING
KEYLESS ENTRY FREQUENTLY ASKED QUESTIONS Why does the keypad not read the access code?
If you enter the access code too fast on the keypad, the unlock function may not work. Slowly re-enter the access code. You must only press a button once to enter the second digit on that button.
Why does the keypad not function? The keypad goes into an anti-scan mode if you enter a wrong code seven times. The anti-scan mode disables the keypad for one minute and the red light flashes.
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Keyless Entry
PASSIVE ANTI-THEFT SYSTEM — VEHICLES WITH: PASSIVE ANTI-THEFT SYSTEM (PATS) Note: The system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. Note: Metallic objects, electronic devices or a second coded key on the same key chain may cause vehicle starting problems if they are too close to the key when starting the engine. Prevent these objects from touching the coded key while starting the engine. Switch the ignition off, move all objects on the key chain away from the coded key and restart the engine if a problem occurs. Note: Do not leave a duplicate coded key in the vehicle. Always take your keys and lock all doors when leaving the vehicle.
SecuriLock The system is an engine immobilization system. It is designed to help prevent the engine from being started unless a correctly coded key for your vehicle is used. Using an incorrectly coded key may prevent the engine from starting. A message may appear in the information display. If you are unable to start the engine with a correctly coded key, a malfunction has happened and a message may appear in the information display.
Automatic Arming The engine immobilization system arms immediately after you switch the ignition off.
Automatic Disarming Switching the ignition on with a correctly coded key disarms the engine immobilization system.
Replacement Keys The integrated keyhead transmitter functions as a programmed ignition key that operates all the locks and starts your vehicle, as well as a remote control. If your keys are lost or stolen and you do not have a spare correctly coded key, you will need to have your vehicle towed to an authorized dealer. You need to erase the coded keys from your vehicle and program new coded keys. Store an extra correctly coded key away from the vehicle in a safe place to help prevent any inconveniences. See an authorized dealer to purchase additional spare or replacement keys.
Programming a Spare Integrated Keyhead Transmitter You can program your own integrated keyhead transmitter or standard SecuriLock coded keys to your vehicle. This procedure will program both the engine immobilizer keycode and the remote entry portion of the remote control to your vehicle Only use integrated keyhead transmitters or standard SecuriLock keys. You must have two previously programmed correctly coded keys and the new unprogrammed key readily accessible. See an authorized dealer to have the spare key programmed if two previously programmed correctly coded keys are not available. Read and understand the entire procedure before you begin. 1. Insert the first previously programmed
correctly coded key into the ignition.
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Security
2. Switch the ignition from off to on. Keep the ignition on for at least three seconds, but no more than 10 seconds.
3. Switch the ignition off and remove the first correctly coded key from the ignition.
4. After three seconds but within 10 seconds of switching the ignition off, insert the second previously correctly coded key into the ignition.
5. Switch the ignition from off to on. Keep the ignition on for at least three seconds, but no more than 10 seconds.
6. Switch the ignition off and remove the second previously programmed correctly coded key from the ignition.
7. After three seconds but within 10 seconds of switching the ignition off and removing the previously programmed correctly coded key, insert the new unprogrammed key into the ignition.
8. Switch the ignition from off to on. Keep the ignition on for at least six seconds.
9. Remove the newly programmed correctly coded key from the ignition.
If the key has been successfully programmed it will start the engine and operate the remote entry system (if the new key is an integrated keyhead transmitter). If the key was not successfully programmed, wait 10 seconds and repeat Steps 1 through 8. If you are still unsuccessful, take your vehicle to an authorized dealer. Note: You can program a maximum of eight coded keys to your vehicle. All eight can be integrated keyhead transmitters.
ANTI-THEFT ALARM — VEHICLES WITHOUT: ANTI- THEFT ALARM HORN WITH INTEGRAL BATTERY Alarm System The perimeter alarm is a deterrent against unauthorized access to your vehicle through the doors, luggage compartment and the hood.
Triggering the Alarm Once armed, the alarm is triggered in any of the following ways: If someone opens a door, cargo area
or the hood without a valid key or remote control.
If you switch the ignition on without a valid key.
If the alarm is triggered, the horn will sound for 30 seconds and the hazard warning flasher will flash for five minutes. Any further attempts to perform one of the above will trigger the alarm again.
Arming the Alarm To arm the alarm, lock your vehicle. See Doors and Locks (page 76).
Disarming the Alarm Disarm and silence the alarm by unlocking the doors with the key and switching the ignition on with a correctly coded key or by unlocking the doors or the cargo area with the remote control.
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ANTI-THEFT ALARM — VEHICLES WITH: ANTI-THEFT ALARM HORN WITH INTEGRAL BATTERY Alarm System Your vehicle may have one of the following alarm systems: Category one alarm with interior
sensors and battery back-up sounder. Perimeter alarm.
Perimeter Alarm The perimeter alarm is a deterrent against unauthorized access to your vehicle through the doors and the hood.
Interior Sensors (If Equipped)
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Note: Do not cover up the interior scanning sensors. The sensors act as a deterrent against unauthorized intrusion by sensing any movement within your vehicle.
Battery Back-up Sounder The battery back-up sounder is an additional alarm system this will sound a siren when the alarm is triggered. When you lock your vehicle the system is armed. The sounder has its own battery and will sound an alarm siren even if someone disconnects your vehicle battery or the battery back-up sounder itself.
Triggering the Alarm Once armed, the alarm is triggered in any of the following ways: If someone opens a door or the hood
without a valid key or remote control. If you switch the ignition on without a
valid key. If the interior sensors detect movement
within your vehicle. On vehicles with a battery back-up
sounder, if someone disconnects your vehicle battery or the battery back-up sounder itself.
If the alarm is triggered, the alarm horn will sound for 30 seconds and the hazard warning flashers will flash for five minutes. Any further attempts to perform one of the above will trigger the alarm again.
Guard Settings Note: Do not arm the alarm with full guard if passengers, animals or other moving objects are inside your vehicle, as this could trigger the alarm.
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DescriptionMessage
The interior sensors are on when you arm the alarm.Full guard
The interior sensors are off when you arm the alarm. You can set the alarm to reduced guard for the current ignition cycle only. The alarm will reset to full guard the next time you switch the ignition on.
Reduced
You can set the information display to ask you each time which level of guard you wish to set.
Ask on exit
A message appears in the information display each time you switch the ignition off. If you wish to arm the alarm with reduced guard, press the OK button when this message appears. If you wish to arm the alarm with full guard, leave your vehicle without pressing the OK button.
Selecting Full or Reduced Guard Note: Selecting reduced guard does not set the alarm permanently to reduced guard. It sets it to reduced guard only for the current ignition cycle. If you regularly set the alarm to reduced guard, select the option to ask when you exit. You can select full or reduced guard using the information display. See Information Displays (page 115).
Arming the Alarm To arm the alarm, lock your vehicle. See Doors and Locks (page 76).
Disarming the Alarm Disarm and silence the alarm by unlocking the doors and switching your vehicle on or by unlocking the doors or the liftgate with the remote control.
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USING POWER RUNNING BOARDS
WARNING: In extreme climates, excessive ice buildup may occur, causing the running boards not to deploy. Make sure that the running boards have deployed, and have finished moving before attempting to step on them. The running boards will resume normal function once the blockage is cleared.
WARNING: Switch off the running boards before jacking or placing any object under your vehicle. Never place your hand between the extended running board and your vehicle. A moving running board may cause injury.
Note: Do not use the power running boards, front and rear hinge assemblies, running board motors or the running board underbody mounts to lift your vehicle when jacking. Always use proper jacking points. Note: The power running boards may operate more slowly in cool temperatures. Note: The running board mechanism may trap debris such as mud, dirt, snow, ice and salt. This may cause unwanted noise. If this happens, manually set the power running boards to the deployed position. Then wash the system in particular the front and rear hinge arms with a high-pressure car wash wand. Note: If you drive off when the power running boards are deployed the engine may stop.
Note: In the event of a malfunction you can stow the power running boards manually.
Automatic Power Deploy
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The power running board extends when you open the door.
Automatic Power Stow
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When you close the door, the power running board returns to the stowed position after a two-second delay.
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Power Running Boards
Manual Power Deploy To set the power running boards to the deployed position, use the information display controls on the steering wheel to select the following:
ActionMessage
Press the menu button.Settings
Press the OK button.Vehicle Settings
Press the OK button.Power Steps
Press the OK button.Out
Enabling and Disabling To enable or disable the power running board feature, use the information display controls on the steering wheel to select the following:
Action and DescriptionMessage
Press the menu button.Settings
Press the OK button.Vehicle Settings
Press the OK button.Power Steps
Select one of the following:
Press the OK button. When disabled the power running boards move to the stowed position regardless of the door position.
Off
Press the OK button. When enabled the power running boards move to the correct position based on the door posi- tion.
Auto
When you switch the ignition on, the system turns on.
Bounce-back The running board will reverse direction and move to the end of travel if it encounters an object while moving.
Manual Operation If the power running board does not return to the stowed position, you can manually stow it.
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Power Running Boards
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Insert the lug wrench into the guide hole and turn the handle clockwise until the running board is in the stowed position.
Resetting the System You can reset the system by opening and closing the sliding door.
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ADJUSTING THE STEERING WHEEL
WARNING: Do not adjust the steering wheel when your vehicle is moving.
Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 126).
1 2
2
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1. Unlock the steering column. 2. Adjust the steering wheel to the desired
position.
3 E95179
3. Lock the steering column.
LOCKING THE STEERING WHEEL 1. Remove the key from the ignition. 2. Slightly rotate the steering wheel to
engage the lock.
Unlocking the Steering Wheel
WARNING: Always check that the steering is unlocked before attempting to move your vehicle.
1. Insert the key in the ignition. 2. Turn the key to position I. Note: You may have to slightly rotate the steering wheel to assist unlocking it.
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Steering Wheel
WINDSHIELD WIPERS
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Single wipe.A Intermittent wipe.B Normal wipe.C High-speed wipe.D
Note: Fully defrost the windshield before you switch the windshield wipers on. Note: Make sure that you switch the windshield wipers off before entering a car wash. Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades. See Checking the Wiper Blades (page 294). If that does not resolve the issue, install new wiper blades. See Changing the Front Wiper Blades (page 295). Note: Do not operate the wipers on a dry windshield. This may scratch the glass or damage the wiper blades. Always use the windshield washers before wiping a dry windshield.
Intermittent Wipe
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Short wipe interval.A Intermittent wipe.B Long wipe interval.C
Use the rotary control to adjust the intermittent wipe interval. Note: When your vehicle speed increases, the interval between intermittent wipes may decrease.
AUTOWIPERS Autowipers uses a rain sensor in the area around the interior mirror. The wipers operate when the rain sensor detects water on the windshield in front of it. The rain sensor continues to monitor the amount of water and adjusts the speed of the wipers. Note: The wipers remain in a slightly raised position during operation and only return to the park position a short time after the rain sensor detects no water on the windshield. You can switch autowipers on or off in the information display. Note: If you switch autowipers off in the information display, the windshield wipers operate in intermittent mode.
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Wipers and Washers
E197526
High sensitivity.A Autowipers on.B Low sensitivity.C
Move the wiper lever upward to the first position to switch autowipers on. Use the rotary control to adjust the sensitivity of the autowipers. When you select low sensitivity, the wipers operate when the sensor detects a large amount of water on the windshield. When you select high sensitivity, the wipers operate when the sensor detects a small amount of water on the windshield. Note: Keep the outside of the windshield clean. The rain sensor is very sensitive and the wipers may operate if dirt, mist or insects hit the windshield.
If you leave autowipers on, it may not operate when you switch the ignition on during freezing temperatures. This is because the system has deactivated the rain sensor to prevent damage to the windshield wipers. Defrost the windshield before reactivating the rain sensor. You can reactivate the rain sensor by moving the rotary control or switching autowipers off and on. Note: Fully defrost the windshield before you switch the windshield wipers on. Note: Make sure that you switch the windshield wipers off before entering a car wash. Wet or winter weather conditions could cause unexpected wiping or smearing. To keep the windshield clear: Lower the sensitivity of the autowipers
to reduce the amount of smearing on the windshield.
Switch autowipers off. Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades. See Checking the Wiper Blades (page 294). If that does not resolve the issue, install new wiper blades. See Changing the Front Wiper Blades (page 295).
Settings To switch autowipers on or off, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.Vehicle Settings
Press the OK button.Wipers
Press the OK button.Rain Sensing
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Wipers and Washers
WINDSHIELD WASHERS
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Pull the lever toward you to operate the windshield washers. When you release the lever, the wipers operate for a short time. A courtesy wipe occurs a short time after the wipers stop to clear any remaining washer fluid. You can switch courtesy wipe on or off in the information display. Note: Do not operate the washers when the washer reservoir is empty. This could cause the washer pump to overheat.
Settings To switch courtesy wipe on or off, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.Vehicle Settings
Press the OK button.Wipers
Press the OK button.Courtesy Wipe
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Wipers and Washers
GENERAL INFORMATION Condensation in the Exterior Front Lamps and Rear Lamps Exterior front lamps and rear lamps have vents to accommodate normal changes in air pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a fine mist can form on the interior of the lens. The fine mist eventually clears and exits through the vents during normal operation. Clearing time may take as long as 48 hours under dry weather conditions. Examples of acceptable condensation are: The presence of a fine mist (no streaks,
drip marks or large droplets). A fine mist covers less than 50% of the
lens. Examples of unacceptable condensation are: A water puddle inside the lamp. Streaks, drip marks or large droplets
present on the interior of the lens. If you see any unacceptable condensation, have your vehicle checked by an authorized dealer.
LIGHTING CONTROL Lighting Control Positions
E245649
A D CB
Lamps off.A Parking lamps, instrument panel lamps and license plate lamps.
B
Headlamps.C Autolamps. See Autolamps (page 101).
D
Switching the Parking Lamps On 1. Switch the ignition off. 2. Set the lighting control to the parking
lamps position. Note: Parking lamps could turn off to prevent the vehicle battery from running out of charge.
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Switching High Beam Headlamps On and Off
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Push the lever away from you to switch the high beam headlamps on. Push the lever forward again or pull the lever toward you to switch the high beam headlamps off. Note: If you switch the autolamps on, you cannot switch the high beam headlamps on until the system turns the headlamps on.
Flashing High Beam Headlamps
E163719
Pull the lever toward you and release it to flash the high beam headlamps.
High Beam Headlamp Indicator It illuminates when you switch the high beam headlamps on.
Lamps On Indicator It illuminates when you switch the low beam headlamps or the side and rear lamps on.
Exterior Lamps On Audible Warning Sounds when you open the driver door and the exterior lamps are on.
AUTOLAMPS
WARNING: The system does not relieve you of your responsibility to drive with due care and attention. You may need to override the system if it does not turn the headlamps on in low visibility conditions, for example daytime fog.
Autolamps turn the headlamps on in low light situations or when the wipers operate.
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Note: When you switch the autolamps on, the headlamps turn on within 10 seconds of switching the wipers on. Note: If you switch the autolamps and the autowipers on, the headlamps turn on when the windshield wipers continuously operate. Note: The headlamps turn off approximately 60 seconds after you switch the wipers off.
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The headlamps remain on for a period of time after you switch the ignition off. Use the information display controls to adjust the period of time that the headlamps remain on.
Adjusting the Period of Time That the Headlamps Remain On 1. Using the information display controls
on the steering wheel, select Settings. 2. Select Vehicle Settings. 3. Select Lighting. 4. Select Autolamp Delay. 5. Select a setting. 6. Press the OK button.
INSTRUMENT LIGHTING DIMMER The instrument lighting dimmer buttons are on the lighting control.
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Repeatedly press one of the buttons to adjust the brightness.
DAYTIME RUNNING LAMPS (IF
EQUIPPED)
WARNING: The daytime running lamps system does not activate the rear lamps and may not provide adequate lighting during low visibility driving conditions. Also, the autolamps switch position may not activate the headlamps
in all low visibility conditions, such as daytime fog. Make sure the headlamps are switched to auto or on, as appropriate, during all low visibility conditions. Failure to do so may result in a crash.
Type 1 — Conventional (Non- Configurable) The daytime running lamps turn on when: 1. The ignition is switched to the on
position. 2. The lighting control is in the off, parking
lamp or autolamps positions. 3. The headlamps are off.
Type 2 — Configurable Switch the daytime running lamps on or off using the information display controls. See Information Displays (page 115). The daytime running lamps turn on when: 1. They are switched on in the information
display. See Information Displays (page 115).
2. The ignition is switched to the on position.
3. The lighting control is in the autolamps position.
4. The headlamps are off. The other lighting control switch positions do not activate the daytime running lamps, and you can use them to temporarily override autolamp control. When switched off in the information display, the daytime running lamps are off in all lighting control switch positions.
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AUTOMATIC HIGH BEAM CONTROL
WARNING: The system does not relieve you of your responsibility to drive with due care and attention. You may need to override the system if it does not turn the high beams on or off.
WARNING: You may need to override the system when approaching other road users.
WARNING: You may need to override the system during inclement weather.
WARNING: Do not use the system in poor visibility, for example fog, heavy rain, spray or snow.
WARNING: The system may not switch the high beams off if the lights of oncoming vehicles are hidden by obstacles, for example guard rails.
WARNING: Inspect and replace the windshield wiper blades regularly to make sure the camera sensor has a clear view. The windshield wiper blades must be the correct length.
The system is designed to turn the high beams on if all of the following occur: You switched the system on in the
information display. You set the lighting control to the
autolamps position. The ambient light level is low enough
that high beams are required. There is no traffic in front of your
vehicle. Your vehicle speed is greater than
approximately 32 mph (51 km/h). The system is designed to turn the high beams off if any of the following occur: You switch the system off in the
information display. You set the lighting control to any
position except autolamps. The ambient light level is high enough
that high beams are not required. The system detects an approaching
vehicle’s headlamps or rear lamps. The system detects severe rain, snow
or fog. The system detects street lighting. The camera has reduced visibility. Your vehicle speed falls below
approximately 27 mph (44 km/h). Note: High beam reactivation may be delayed in certain curvy road situations. Note: Using much larger tires or equipping vehicle accessories such as snowplows can modify your vehicle’s ride height and degrade automatic high beam control performance.
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Switching Automatic High Beam Control On or Off To switch the system on or off, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.Vehicle Settings
Press the OK button.Lighting
Press the OK button.Auto Highbeam
Automatic High Beam Indicator It illuminates to confirm when the system is ready to assist.
Overriding Automatic High Beam Control Push the lever away from you to switch between high beam and low beam.
Automatic High Beam Control Information Messages
DescriptionMessage
The camera has reduced visibility. Clean the windshield. If the message continues to appear, have your vehicle checked as soon as possible.
Front Camera Low Visib- ility Clean Screen
The camera has malfunctioned. Wait a short period of time for the camera to cool down. If the message continues to appear, have your vehicle checked as soon as possible.
Front Camera Tempor- arily Not Available
FRONT FOG LAMPS Switching the Front Fog Lamps On or Off Only switch the front fog lamps on during reduced visibility.
You can switch the front fog lamps on if any of the following occur: You set the lighting control to the
parking lamps position. You set the lighting control to the
headlamps position. You set the lighting control to the
autolamps position and the headlamps are on.
The front fog lamp button is on the lighting control.
Press the button to switch the front fog lamps on or off.
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Note: The brightness of the daytime running lamps may decrease when the front fog lamps are switched on.
Front Fog Lamp Indicator It illuminates when you switch the front fog lamps on.
DIRECTION INDICATORS Switching the Direction Indicators On and Off
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Push the lever up or down to switch the direction indicators on. Note: Tap the lever up or down to make the direction indicators flash three times. Set the lever to the middle position to switch the direction indicators off.
Direction Indicator Flashes when you switch the direction indicators on.
Note: An increase in the rate of flashing warns of a failed indicator bulb.
INTERIOR LAMPS — VAN Switching the Courtesy Lamps On and Off
Fully press the button on the overhead console to switch the courtesy lamps on.
Fully press the button on the overhead console to switch the courtesy lamps off.
Courtesy Lamp Function When you switch the courtesy lamp function on, the courtesy lamps turn on if: You open a door. You press the unlock button on the
remote control. You switch the ignition off.
Switching the Courtesy Lamp Function On
E293629
Set the switch to the middle position.
Switching the Front Map Reading Lamps On and Off
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CARGO LAMPS Switching the Cargo Lamps Off Press the button to switch the cargo lamps off when a door is open. Note: The cargo lamps switch only operates when the ignition is off. The switch is inside the cargo area, behind the left-hand rear door. The cargo lamps turn off after a short period of time to prevent the battery from running out of charge.
Switching the Cargo Lamps On Press the button to switch the cargo lamps on. If the cargo lamps turned off to prevent the battery from running out of charge or you switched them off by pressing the button, reset the switch first.
Resetting the Switch To reset the switch, do one of the following: Lock or unlock a door. Open or close a front door. Switch the ignition on then off. Press the button to switch the cargo lamps on.
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POWER WINDOWS Opening and Closing the Windows
WARNING: Do not leave children unattended in your vehicle and do not let them play with the power windows. Failure to follow this instruction could result in personal injury.
WARNING: When closing the power windows, verify they are free of obstruction and make sure that children and pets are not in the proximity of the window openings.
Press the control to open the window. Lift the control to close the window.
Note: The power windows operate with the ignition on, and for several minutes after you switch the ignition off or until you open a front door. To reduce wind noise or pulsing noise when one window is open, slightly open the opposite window.
One-Touch Open Fully press the control and release it. Press again or lift it to stop the window.
One-Touch Close Fully lift the control and release it. Press again or lift it to stop the window.
Resetting One-Touch Close 1. Lift and hold the switch until the
window is fully closed. 2. Release the switch. 3. Lift the switch again for one more
second. 4. Release the switch.
5. Lift the switch again for one more second.
Note: Repeat the procedure if the window does not close when you use one-touch.
Bounce-Back The window stops and reverses if it detects an obstruction while closing.
Overriding Bounce-Back
WARNING: If you override bounce-back, the window does not reverse if it detects an obstacle. Take care when closing the windows to avoid personal injury or damage to your vehicle.
1. Close the window until it reaches the point of resistance and let it reverse.
2. Close the window a third time to the point of resistance. Bounce-back is now disabled and you can close the window manually.
Note: The window goes past the point of resistance and you can fully close it. Note: If the window does not close, have your vehicle checked as soon as possible.
Resetting Bounce-Back
WARNING: Bounce-back is off until you reset the memory. Take care when closing the windows to avoid personal injury or damage to your vehicle.
1. Lift and hold the switch until the window is fully closed.
2. Release the switch. 3. Lift the switch again for one more
second. 4. Release the switch.
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Windows and Mirrors
5. Lift the switch again for one more second.
Note: Repeat the procedure if the window does not close when you use one-touch. Note: If you have disconnected the battery, you must reset the bounce-back memory.
EXTERIOR MIRRORS Power Exterior Mirrors
WARNING: Do not adjust the mirrors when your vehicle is moving. This could result in the loss of control of your vehicle, serious personal injury or death.
E71280
Left-hand mirrorA OffB Right-hand mirrorC
E71281
Move the controller in the direction of the arrows to adjust the mirror.
Power Folding Mirrors (If Equipped)
Folding and Unfolding The power folding mirrors operate with the ignition on, and for several minutes after you switch the ignition off.
E72184
Move the controller downward to fold or unfold the mirrors. Note: You can only fold the mirrors when the controller is set to position B. Note: If you fold and unfold the mirrors several times within one minute, the power fold function may turn off to protect the motors from overheating. Note: Do not manually fold or unfold power folding mirrors.
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Windows and Mirrors
Loose Mirror If your power-folding mirrors are manually folded, they may not work properly, even after you re-position them. You need to reset them if: The mirrors vibrate when you drive. The mirrors feel loose. The mirrors do not stay in the folded or
unfolded position. One of the mirrors is not in its normal
driving position. To reset the power-fold feature, use the power-folding mirror control to fold and unfold the mirrors. You may hear a loud noise as your reset the power-folding mirrors. This sound is normal. Repeat this process as needed each time the mirrors are manually folded.
Fold-Away Exterior Mirrors Push the mirror toward the door window glass. Make sure that you fully engage the mirror in its support when you unfold it.
INTERIOR MIRROR
WARNING: Do not adjust the mirrors when your vehicle is moving. This could result in the loss of control of your vehicle, serious personal injury or death.
Pull the tab below the mirror toward you to reduce the effect of bright light from behind.
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Windows and Mirrors
GAUGES Instrument Cluster
A B C
E DF E337945
Tachometer.A Information display.B Speedometer.C Fuel gauge.D Automatic transmission position indicators.E Engine coolant temperature gauge.F
Tachometer Shows the engine speed.
Information Display Shows the following information: Odometer. Trip computer. MyView information. Driver assistance information. Navigation information.
Audio information. Phone information. Vehicle and system settings. Outside air temperature. Shift indicators.
Odometer Records the total distance traveled by your vehicle.
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Instrument Cluster
The system detects unauthorized odometer adjustments to avoid total distance reading fraud. If the system detects an unauthorized odometer adjustment, the total distance reading displays XXXX. Recovery of the original mileage could result in system damage not covered by the vehicle Warranty and may carry a significant expense.
Trip Computer See Trip Computer (page 117).
Vehicle and System Settings See General Information (page 115).
Speedometer Shows the vehicle speed.
Fuel Gauge The fuel gauge indicates approximately how much fuel is in the fuel tank. The arrow adjacent to the fuel pump symbol indicates on which side of your vehicle the fuel filler door is located.
A B E236403
The fuel filler door is on the left-hand side of your vehicle.
A
The fuel filler door is on the right-hand side of your vehicle.
B
Automatic Transmission Position Indicators The instrument cluster displays the current position. See Automatic Transmission (page 161).
Engine Coolant Temperature Gauge At normal operating temperature, the needle remains in the center section. If the needle enters the red section, the engine is overheating. Stop your vehicle as soon as it is safe to do so, switch the engine off and allow it to cool. Note: The system reduces the engine speed if you continue to operate the engine at a high engine speed. Note: Do not restart the engine until the cause of overheating has been determined and resolved.
Engine Coolant Temperature Warning Lamp
If it illuminates when your vehicle is moving, this indicates that the engine is overheating. Stop your
vehicle as soon as it is safe to do so and switch the engine off. Have your vehicle checked as soon as possible.
WARNING LAMPS AND INDICATORS
E144524
Adaptive cruise control indicator. It illuminates when you switch the system on. It
illuminates white when the system is in standby mode. It illuminates green when you set the adaptive cruise speed.
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Instrument Cluster
E67017
Airbag warning lamp. If it does not illuminate when you switch the ignition on, continues to flash
or remains on when the engine is running, this indicates a malfunction. Have your vehicle checked as soon as possible.
Anti-lock brake system warning lamp. If it illuminates when you are driving, this indicates a
malfunction. Your vehicle continues to have normal braking without the anti-lock brake system function. Have your vehicle checked as soon as possible.
E146361
Auto-Start-Stop indicators. It illuminates green when the engine stops. It flashes amber and a message appears when you need to take action. It illuminates gray with a
strikethrough when the system is not available.
Automatic high beam control on indicator. It illuminates to confirm when the system is
ready to assist.
E249861 Blind spot information system indicator. When the system detects a vehicle, the indicator
illuminates in the exterior mirror on the side the approaching vehicle is coming from. If you turn the direction indicator on for that side of your vehicle, the indicator flashes.
E249861 Blind spot information system and cross traffic alert warning lamp. If the system
malfunctions, the warning lamp illuminates in the instrument cluster and a message appears in the information display. Have your vehicle checked as soon as possible.
Change engine oil indicator. It displays when the engine oil life is becoming depleted. Have the
engine oil changed as soon as possible.
Note: Do not ignore engine oil change indicators and information messages. Resulting component damage is not covered by the Warranty.
Change engine oil now indicators. If both indicators display, the engine oil life is seriously depleted. Engine torque reduces to 70% to further indicate the serious risk of engine
damage. Have the engine oil changed immediately. Note: Do not ignore engine oil change indicators and information messages. Resulting component damage is not covered by the Warranty.
E268294 Cross traffic alert indicator. When the system detects an approaching vehicle a tone
sounds, the indicator illuminates in the relevant exterior mirror and arrows appear in the information display to show which side the approaching vehicle is coming from.
E71340
Cruise control indicator. It illuminates when you switch the system on.
Direction indicator. It flashes when you switch the direction indicators on.
E249859
Door ajar warning lamp. It illuminates when you switch the ignition on and remains on if any
door or the hood is open.
E267164 Eco mode indicator. It illuminates when the drive mode is selected.
E308186 Efficient drive mode indicator. It indicates that you have to slowly decelerate.
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Instrument Cluster
Engine coolant temperature warning lamp. If it illuminates when your vehicle is moving, this
indicates that the engine is overheating. Stop your vehicle as soon as it is safe to do so and switch the engine off. Have your vehicle checked as soon as possible.
Engine oil pressure warning lamp. It illuminates when you switch the ignition on. If it
illuminates when the engine is running this indicates a malfunction. Stop your vehicle as soon as it is safe to do so and switch the engine off. Check the engine oil level. If the oil level is sufficient, this indicates a system malfunction. Have your vehicle checked as soon as possible.
Engine warning lamps. If both lamps illuminate when the engine is running, stop your vehicle as soon as it is safe to do so. Continuing to drive your vehicle may cause reduced
power or the engine to stop. Switch the ignition off and attempt to restart the engine. Have your vehicle checked as soon as possible.
E71880
Fasten seatbelt warning lamp. It illuminates until you fasten your seatbelt.
Front fog lamp indicator. It illuminates when you switch the front fog lamps on.
Hazard flasher indicator. It flashes when you switch the hazard flashers on.
High beam headlamp indicator. It illuminates when you switch the high beam headlamps on.
Ignition warning lamp. It illuminates when you switch the ignition on. If it illuminates when
the engine is running this indicates a malfunction. Have your vehicle checked as soon as possible.
Lamps on indicator. It illuminates when you switch the low beam headlamps or the side
and rear lamps on.
E251020 Lane keeping aid indicator. It illuminates in the information display when you switch the
system on and Aid Mode or Alert and Aid Mode are selected.
Lane keeping alert indicator. It illuminates in the information display when you switch the
system on and Alert Mode is selected.
Lane keeping system warning lamp. It could illuminate when you switch the system off. If it
illuminates when you are driving, this indicates a malfunction. Have your vehicle checked as soon as possible.
Low fuel level warning lamp. If it illuminates when you are driving, refuel as soon as
possible.
Malfunction indicator lamp. If it illuminates when the engine is running this indicates a
malfunction. If it flashes, engine misfire may be occurring. Increased exhaust gas temperatures could damage the diesel particulate filter or other vehicle components. Avoid heavy acceleration and deceleration and have your vehicle checked as soon as possible. E296606 Mud/Ruts mode indicator. It
illuminates when the drive mode is selected.
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Instrument Cluster
E270480
Parking brake warning lamp. It illuminates when you engage the parking brake and the ignition is on. If it illuminates when your vehicle is moving, make sure the parking brake is disengaged. If
the parking brake is disengaged, this indicates low brake fluid level or a brake system fault. Have your vehicle checked as soon as possible.
Powertrain warning lamp. If it illuminates when the engine is running this indicates a
malfunction. If it flashes when you are driving, immediately reduce the vehicle speed. Avoid heavy acceleration and deceleration and have your vehicle checked as soon as possible.
Pre-collision assist warning lamp. It illuminates if your vehicle rapidly approaches
another vehicle, to warn you of the risk of a crash with the vehicle in front of you. It could illuminate red if the distance to the vehicle ahead is small. It illuminates amber when you switch the system off or if the system is not available.
E269320
Slippery mode indicator. It illuminates when the drive mode is selected.
E252028
Stability control and traction control indicator. It flashes during operation. If it does not
illuminate when you switch the ignition on, or remains on when the engine is running, this indicates a malfunction. Have your vehicle checked as soon as possible.
E130458
Stability control and traction control off warning lamp. It illuminates when you switch the
system off.
Tire pressure monitoring system warning lamp. It illuminates if the tire pressure in one or more
tires is below the correct tire pressure. If it does not illuminate when you switch the ignition on, or flashes when the engine is running, this indicates a malfunction. Have your vehicle checked as soon as possible.
E246592
Tow/haul mode indicator. It illuminates when the drive mode is selected.
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Instrument Cluster
GENERAL INFORMATION
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Note: For your safety, some features are speed-dependent. Their use is limited to when your vehicle speed is not moving.
Information Display Controls
E257718
A B C
E250032
Return button.A OK button.B Menu button.C
Return Button Use the return button to go back or to exit.
OK Button Use the OK button to make a selection. You can also use it to scroll through a menu.
Menu Button Use the menu button on the main screen to display the submenu. You can also use it to go back to the main screen.
Information Display Menus Main Menu
Menu Item
Trip 1 or Trip 2
MyView
Driver Assist.
Navigation
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Information Displays
Menu Item
Audio
Phone
Settings
Submenus
Trip 1 and Trip 2
Menu Item
Trip 1
Trip 2
Reset Individual Values
Configure View
MyView
Menu Item
Digital Speedometer
Fuel Economy
Trip/Audio
Eco Coach
Calm Screen
Driver Assist.
Menu Item
Traction Control
Blind Spot
Trailer Blind Spot
Pre-Collision Assist
Traffic Sign Recognition
Lane Keeping System
Menu Item
Driver Alert
Hill Start Assist
Cross Traffic Alert
Eco Coach
Trailer Sway
Cruise Control
Speed Limiter
Rear Parking Aid
Navigation
Menu Item
Home
Favorite Destinations
Previous Destinations
Audio
Menu Item
Radio
USB device.
Bluetooth device.
Phone
Menu Item
All Calls
Incoming Calls
Missed Calls
Outgoing Calls
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Information Displays
Settings
Menu Item
Information
Display
Driver Assistance
Vehicle Settings
Vehicle Maintenance
MyKey
TRIP COMPUTER You can reset the trip computer and personalize it using the information display. See Information Displays (page 115).
Resetting the Trip Computer Navigate to the following main menu item.
ActionMenu Item
Press and hold the OK button until the system reset confirmation appears.
Trip 1
Press and hold the OK button until the system reset confirmation appears.
Trip 2
Alternatively you can reset individual trip values.
ActionMenu Item
Press the menu button.Trip 1
Press the menu button.Trip 2
Press the OK button.Reset Individual Values
Press and hold the OK button until the system reset confirmation appears.
Reset Trip Odometer
Press and hold the OK button until the system reset confirmation appears.
Reset Trip Timer
Press and hold the OK button until the system reset confirmation appears.
Reset Average Fuel
Press and hold the OK button until the system reset confirmation appears.
Reset Average Speed
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Information Displays
Personalization Navigate to the following main menu item.
ActionMenu Item
Press the menu button.Trip 1
Press the menu button.Trip 2
Press the OK button.Configure View
Press the OK button.Trip Odometer
Press the OK button.Trip Timer
Press the OK button.Average Fuel
Press the OK button.Average Speed
Press the OK button.Distance to Empty
Press the OK button.Instantaneous Fuel Note: You can display a maximum of four values.
Trip Odometer Registers the total distance since you last reset the value.
Trip Timer Registers the total time since you last reset the value.
Average Fuel Indicates the average fuel consumption since you last reset the value.
Average Speed Indicates the average vehicle speed since you last reset the value.
Distance to Empty Indicates the approximate distance your vehicle could travel on the fuel remaining in the fuel tank. Changes in driving pattern may cause the value to vary.
Instantaneous Fuel Indicates the current fuel consumption.
PERSONALIZED SETTINGS Language
ActionMenu Item
Press the menu button.Settings
Press the OK button.Display
Press the OK button. Choose your applicable setting.Language
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Information Displays
Measure Unit
ActionMenu Item
Press the menu button.Settings
Press the OK button.Display
Press the OK button. Choose your applicable setting.Measurement Unit
Temperature Unit
ActionMenu Item
Press the menu button.Settings
Press the OK button.Display
Press the OK button. Choose your applicable setting.Temperature Unit
Tire Pressure Unit (If Equipped)
ActionMenu Item
Press the menu button.Settings
Press the OK button.Display
Press the OK button. Choose your applicable setting.Tire Pressure
Chimes
ActionMenu Item
Press the menu button.Settings
Press the OK button.Vehicle Settings
Press the OK button.Chimes
Press the OK button.Park Slot Found
Press the OK button.Information
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Information Displays
WHAT IS REMOTE START The system allows you to remotely start your vehicle and therefore to heat or cool the interior to a predetermined temperature.
REMOTE START LIMITATIONS Remote start does not work if: The alarm horn is sounding. The hood is open. The transmission is not in park (P). Remote start is not enabled. The ignition is on. Note: Do not use remote start if your fuel level is low.
ENABLING REMOTE START 1. Using the information display controls
on the steering wheel, select Settings. 2. Select Vehicle Settings. 3. Select Remote Start. 4. Switch System on. Note: To use remote start, make sure that the modem is enabled. See Enabling and Disabling the Modem (page 371).
REMOTELY STARTING AND STOPPING THE VEHICLE
WARNING: Do not start the engine in a closed garage or in other enclosed areas. Exhaust fumes are toxic. Always open the garage door before you start the engine. Failure to follow this instruction could result in personal injury or death.
Use the FordPass App to start the vehicle. Note: The turn signal lamps flash twice. Note: The parking lamps turn on when the vehicle is running. Note: The horn sounds if the system fails to start. Note: All other vehicle systems remain off when you have remotely started the vehicle. Note: You may have to wait a short period of time before remotely starting the vehicle after the vehicle stops running. Note: The vehicle remains secured when you have remotely started it. A valid key must be inside your vehicle to switch the ignition on and drive your vehicle. Note: A maximum of two remote starts are allowed. After that you need to turn the ignition on and off before you can use remote start again. Use the FordPass App to switch the vehicle off.
REMOTE START SETTINGS Climate Control Settings 1. Using the information display controls
on the steering wheel, select Settings. 2. Select Vehicle Settings. 3. Select Remote Start. 4. Select Climate Control. 5. Select Auto or Last Settings. Note: If you select Auto, the system attempts to heat or cool the interior to 72F (22C). Note: If you select Last Settings, the system remembers the last used settings. Note: You cannot adjust the climate control settings when you have remotely started the vehicle.
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Remote Start
Note: When you switch the ignition on, the climate control system returns to the last used settings.
Heated Seat Settings 1. Using the information display controls
on the steering wheel, select Settings. 2. Select Vehicle Settings. 3. Select Remote Start. 4. Select Seats. 5. Select Auto or Off. Note: If you switch the heated seat settings to Auto, the heated seats turn on during cold weather. Note: You cannot adjust the heated seat settings when you have remotely started the vehicle.
Setting the Remote Start Duration You can set a duration for Remote Start to run. 1. Using the information display controls
on the steering wheel, select Settings. 2. Select Vehicle Settings. 3. Select Remote Start. 4. Select Duration.
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Remote Start
MANUAL CLIMATE CONTROL Switching the Climate Control On and Off
Switching the Recirculated Air On and Off
Note: The air currently in the passenger compartment recirculates.
Switching the Air Conditioning On and Off
Note: Under certain conditions, the air conditioning compressor could continue to operate after you switch air conditioning off.
Switching Maximum Defrost On and Off
Turn the temperature control clockwise past the highest setting to maximize defrosting.
Note: The temperature control springs back to the highest setting. Note: When you switch maximum defrost on, the heated windshield, heated rear window and air conditioning turn on. The blower motor is set to the highest speed. Note: When you switch maximum defrost off, the heated windshield and heated rear window remain on.
Switching Maximum Cooling On and Off
Turn the temperature control counterclockwise past the lowest setting to maximize
cooling. Note: The temperature control springs back to the lowest setting. Note: When you switch maximum cooling off, air conditioning remains on.
Setting the Blower Motor Speed
Note: Lights on the control illuminate to indicate the blower motor speed. Note: When you switch the blower motor off, air conditioning turns off and the windows could fog up.
Directing Air to the Windshield Air Vents
Directing Air to the Instrument Panel Air Vents
E244097
Directing Air to the Footwell Air Vents
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Climate Control
Setting the Temperature
E244106
Turn the temperature control counterclockwise for cooler temperature settings. Turn the temperature control clockwise for warmer temperature settings.
HINTS ON CONTROLLING THE INTERIOR CLIMATE General Hints Do not place objects under the front seats as this may interfere with directing air to the rear seats. Remove any snow, ice or leaves from the air intake area at the base of the windshield. Note: You may feel a small amount of air from the footwell air vents regardless of the air distribution setting. Note: To reduce humidity build-up inside your vehicle, do not drive with the system switched off or with recirculated air always switched on.
Note: To reduce fogging of the windshield during humid weather conditions, direct air to the windshield air vents. Note: Prolonged use of recirculated air may cause the windows to fog up. Note: Use air conditioning with recirculated air to improve cooling performance and efficiency.
Quickly Heating the Interior Select the highest blower motor speed. Select the highest temperature. Direct air to the footwell air vents.
Recommended Settings for Heating Select a medium blower motor speed. Select the required temperature. Direct air to the footwell and
windshield air vents.
Quickly Cooling the Interior Select maximum cooling. Note: To improve the time to reach a comfortable temperature in hot weather, drive with the windows open until you feel cold air through the air vents.
Recommended Settings for Cooling Select a medium blower motor speed. Select the required temperature. Direct air to the instrument panel air
vents. Press A/C.
Defogging the Side Windows in Cold Weather Select maximum defrost.
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Climate Control
Defogging or Clearing the Windshield of Thin Ice Select maximum defrost.
REAR PASSENGER CLIMATE CONTROLS Adjusting the Blower Motor Speed
Directing Air to the Overhead Air Vents
E244097 When you direct air to the overhead air vents, the system distributes cold air.
Directing Air to the Footwell Air Vents
When you direct air to the footwell air vents, the system distributes hot air.
Directing Air to the Overhead Air Vents and the Footwell Air Vents
When you direct air to the Overhead and footwell air vents, the system distributes warm air.
HEATED REAR WINDOW Press the button to clear the rear window of thin ice and fog. The heated rear window turns off
after a short period of time. Note: Make sure the engine is on before operating the heated windows.
Note: Do not use razor blades or other sharp objects to clean or remove decals from the inside of the heated rear window. The vehicle Warranty may not cover damage caused to the heated rear window grid lines.
HEATED EXTERIOR MIRRORS — VEHICLES WITHOUT: HEATED REAR WINDOW
Press the button to clear the exterior mirrors of thin ice and fog. Press the button again to
switch them off. They switch off after a short period of time. Note: Do not remove ice from the mirrors with a scraper or adjust the mirror glass when it is frozen in place. These actions could cause damage to the glass and mirrors. Note: Do not clean the mirror housing or glass with harsh abrasives, fuel or other petroleum-based cleaning products.
HEATED EXTERIOR MIRRORS — VEHICLES WITH: HEATED REAR WINDOW When you switch the heated rear window on, the heated exterior mirrors turn on. Note: Do not remove ice from the mirrors with a scraper or adjust the mirror glass when it is frozen in place. Note: Do not clean the mirror housing or glass with harsh abrasives, fuel or other petroleum-based cleaning products. The vehicle warranty may not cover damage caused to the mirror housing or glass.
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Climate Control
WHAT IS THE CABIN AIR FILTER The cabin air filter improves the quality of air in your vehicle by trapping dust, pollen and other particles.
LOCATING THE CABIN AIR FILTER You can locate the cabin air filter behind the glove box.
REPLACING THE CABIN AIR FILTER Replace the filter at regular intervals. See Scheduled Maintenance (page 446). Note: Make sure you have a cabin air filter installed at all times. This prevents foreign objects from entering the system. Running the system without a filter in place could result in degradation or damage to the system. Note: Using an aftermarket cabin air filter could reduce cabin air filtration and climate control performance.
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Interior Air Quality
SITTING IN THE CORRECT POSITION
WARNING: Do not recline the seat backrest too far as this can cause the occupant to slide under the seatbelt, resulting in personal injury in the event of a crash.
WARNING: Always sit upright against your seatback with your feet on the floor.
WARNING: Do not place objects higher than the top of the seat backrest. Failure to follow this instruction could result in personal injury or death in the event of a sudden stop or crash.
E68595
When you use them properly, the seat, head restraint, seatbelt and airbags will provide optimum protection in the event of a crash.
We recommend that you follow these guidelines: Sit in an upright position with the base
of your spine as far back as possible. Do not recline the seat backrest so that
your torso is more than 30 degree from the upright position.
Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible. Make sure that you remain comfortable.
Keep sufficient distance between yourself and the steering wheel. We recommend a minimum of 10 in (25 cm) between your breastbone and the airbag cover.
Hold the steering wheel with your arms slightly bent.
Bend your legs slightly so that you can press the pedals fully.
Position the shoulder strap of the seatbelt over the center of your shoulder and position the lap strap tightly across your hips.
Make sure that your driving position is comfortable and that you can maintain full control of your vehicle.
HEAD RESTRAINTS
WARNING: The adjustable head restraint is a safety device. Whenever possible it should be installed and correctly adjusted when the seat is occupied. An incorrectly adjusted head restraint may provide reduced protection to an occupant during certain rear impacts.
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Seats
The head restraint consists of:
E215998
Energy absorbing head restraint.A Guide sleeve adjust and unlock button.
B
Guide sleeve unlock and remove button.
C
Steel stems.D
Adjusting the Head Restraint
WARNING: Adjust the head restraints for all passengers before you drive your vehicle. This will help minimize the risk of neck injury in the event of a crash. Do not adjust the head restraints when your vehicle is moving.
Note: Adjust the seat backrest to an upright driving position before adjusting the head restraint. Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible.
Raising the Head Restraint Lift the head restraint up.
Lowering the Head Restraint 1. Press and hold button B. 2. Push the head restraint down.
Removing the Head Restraint
WARNING: Do not remove the head restraint from an occupied seat.
1. Lift the head restraint up until it reaches its highest position.
2. Press and hold buttons B and C. 3. Remove the head restraint.
Installing the Head Restraint
WARNING: Install head restraints correctly to help minimize the risk of neck injury in the event of a crash.
1. Align the steel stems into the guide sleeves.
2. Press and hold buttons B and C. 3. Push the head restraint down.
MANUAL SEATS — VEHICLES WITH: 2-WAY MANUAL SEAT
WARNING: Do not adjust the driver seat when your vehicle is moving.
WARNING: Do not place cargo or any objects behind the seatback before returning it to the original position.
Moving the Seat Backward and Forward
WARNING: Make sure the seat fully locks into place by rocking it backward and forward. Not securing the seat into the locked position can be dangerous in a crash and could cause serious personal injury or death.
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Seats
E177638
Note: The driver seat has removable stop bolts on the track to enable access to the vehicle battery. See Changing the 12V Battery (page 290).
Adjusting the Seat Backrest
E175474
Adjusting the Lumbar Support
E146386
Adjusting the Armrest
E337855
MANUAL SEATS — VEHICLES WITH: 4-WAY MANUAL SEAT
WARNING: Do not adjust the driver seat when your vehicle is moving.
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Seats
WARNING: Do not place cargo or any objects behind the seatback before returning it to the original position.
Moving the Seat Backward and Forward
WARNING: Make sure the seat fully locks into place by rocking it backward and forward. Not securing the seat into the locked position can be dangerous in a crash and could cause serious personal injury or death.
E130249
Note: The driver seat has removable stop bolts on the track to enable access to the vehicle battery. See Changing the 12V Battery (page 290).
Adjusting the Seat Backrest
E146385
Adjusting the Seat Height
E146384
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Seats
Adjusting the Seat Cushion
E146959
Adjusting the Lumbar Support
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Adjusting the Armrest
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Swiveling the Seat
WARNING: Make sure the seat locks into place and is facing forward when your vehicle is moving.
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The seat can swivel through 180 degrees in an inboard direction. You may need to adjust the seat to allow sufficient clearance for it to swivel in a single motion.
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Seats
Note: We recommend that the seat is unoccupied.
Swivel Seat Audible Warning Sounds when the driver or passenger seat is not locked into place, and the ignition is on.
POWER SEATS
WARNING: Do not adjust the driver seat when your vehicle is moving.
WARNING: Do not place cargo or any objects behind the seat backrest before returning it to the original position.
WARNING: The driver seat has removable stop bolts on the track to enable access to the vehicle battery. See Changing the 12V Battery (page 290).
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Seats
Power Lumbar
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REAR SEATS
WARNING: Do not use the bench seats as a bed when your vehicle is moving. Failure to follow this warning could result in serious personal injury or death.
WARNING: Do not place any objects on a folded seat. Hard objects may become projectiles in a crash or sudden stop, which may increase the risk of serious personal injury.
Note: Rear seat arrangements vary depending on the vehicle.
Recline Adjustment (If Equipped)
WARNING: When reclining the seat backrest forward and backward, take care not to get your hands caught between the seat backrest and the frame, catches or mechanism. Failure to take care may result in personal injury.
WARNING: Make sure that any cargo or objects are not trapped behind the seat backrest. Make sure the seatbelts are not trapped in any way when unfolding the seat backrest up. Failure of an occupant to be able to use a trapped seatbelt increases the risk of serious personal injury or death.
WARNING: Make sure that the seat backrest is fully engaged in its catch. A seat backrest which is not fully engaged in its catch could move in the event of an accident. This may result in serious personal injury or death.
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With the seat occupied, pull the lever or strap to recline or raise the seat backrest.
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Seats
Removing Seats (Passenger Vehicles)
WARNING: Seats can weigh up to 176 lb (80 kg). Do not attempt to lift or carry a seat on your own.
WARNING: Do not use the release handles to lift or carry the seat.
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1
2
3
1. Pull the release handle up at an angle from the floor.
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Seats
2. While holding the handle in this position, tilt the top of the seat forward to release the seat frame rear catches from the floor.
3. When the rear seat latches are clear of the floor, release the handle.
4. Pull the seat backward to release the seat frame front catches.
5. Remove the seat from the vehicle. Note: Two persons are required to release the seat handles and remove the seat. Note: You can only remove seats that have integral release handles. Note: The seatback does not fold forward.
Installing the Seats
WARNING: Make sure that the floor catches are free from foreign material before installing the seats.
WARNING: Make sure that you securely fasten the seat catches when installing. Check the latches are correctly engaged by checking the red latch indicators.
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1. Align the seat frame front catches. 2. Push the seat forward to engage the
seat frame front catches. 3. Align the seat frame rear catches. 4. Allow the seat to drop under its own
weight for the last 6-8 in (15-20 cm).
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Seats
HEATED SEATS
WARNING: Use caution when using the heated seat if you are unable to feel pain to your skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions. The heated seat could cause burns even at low temperatures, especially if used for long periods of time. Failure to follow this instruction could result in personal injury.
WARNING: Do not place anything on the seat that blocks the heat, for example a seat cover or a cushion. This could cause the seat to overheat. Failure to follow this instruction could result in personal injury.
WARNING: Do not poke sharp objects into the seat cushion or seat backrest. This could damage the heated seat element and cause it to overheat. Failure to follow this instruction could result in personal injury.
Do not switch the heated seat on if the seat is wet. The heated seat button is on the climate control assembly.
Repeatedly press the button to adjust the temperature.
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Seats
WHAT IS THE REAR OCCUPANT ALERT SYSTEM The rear occupant alert system monitors vehicle conditions and notifies you to check for rear seat occupants when you switch the ignition off.
HOW DOES THE REAR OCCUPANT ALERT SYSTEM WORK The system monitors when rear doors have been opened and closed to indicate the potential presence of an occupant in the rear seat. A message displays in the information and entertainment display screen and an audible warning sounds when you switch the ignition off after any of the following conditions have been met: A rear door is opened or closed while
the ignition is on. You switch the ignition on within 15
minutes of a rear door opening and closing.
You switch the ignition on within 15 minutes of the alert having displayed or sounded.
REAR OCCUPANT ALERT SYSTEM PRECAUTIONS
WARNING: On hot days, the temperature inside the vehicle can rise very quickly. Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries, including brain damage. Small children are particularly at risk.
WARNING: Do not leave children or pets unattended in your vehicle. Failure to follow this instruction could result in personal injury or death.
REAR OCCUPANT ALERT SYSTEM LIMITATIONS The system does not detect the presence of objects or passengers in the rear seat. It monitors when rear doors are opened and closed. Note: It is possible to receive an alert when there is no rear seat occupant, but alert conditions are met. Note: It is possible to receive no alert when there is an occupant in the rear seat, if alert conditions are not met. For example, if a rear seat occupant does not enter the vehicle through a rear door. Note: The audible warning does not sound when the front door is opened before you switch the ignition off.
SWITCHING REAR OCCUPANT ALERT SYSTEM ON AND OFF
Press the button on the audio unit.
1. Using the controls on the audio unit, select Settings.
2. Switch Rear Occupant Alert on or off.
Semiannual Reminder (If Equipped)
When you switch the system off, a message appears every six months as a reminder that the system is off. You can switch the system back on or leave it off.
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Rear Occupant Alert System (If Equipped)
SWITCHING REAR OCCUPANT ALERT SYSTEM ON AND OFF — VEHICLES WITH: SYNC 3 1. Press Settings on the touchscreen. 2. Press Vehicle. 3. Switch Rear Occupant Alert on or off. Note: The default setting is on. Note: Performing a master reset causes the system to switch on again.
Semiannual Reminder (If Equipped)
When you switch the system off, a message appears every six months as a reminder that the system is off. You can switch the system back on or leave it off.
REAR OCCUPANT ALERT SYSTEM INDICATORS — VEHICLES WITH: SYNC
Message
Check rear seats for occupants.
Displays when you switch the vehicle off after the alert conditions are met.
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The message displays for a short period of time. Press the OK button to acknowledge and
remove some messages from the information display.
REAR OCCUPANT ALERT SYSTEM INDICATORS — VEHICLES WITH: SYNC 3
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Message
Check rear seats for occupants.
Displays when you switch your vehicle off after the alert conditions are met. The message displays for a short period of time. Press Close to acknowledge and remove the message. Note: Depending on your SYNC version, the graphic may look different from what you see here.
REAR OCCUPANT ALERT SYSTEM AUDIBLE WARNINGS Sounds when you switch your vehicle off after the alert conditions are met. The warning sounds for a short period of time.
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Rear Occupant Alert System (If Equipped)
WARNING: Do not plug optional electrical accessories into the cigar lighter socket. Incorrect use of the cigar lighter can cause damage not covered by the vehicle warranty, and can result in fire or serious injury.
WARNING: Do not use a power point for operating a cigar lighter. Incorrect use of the power points can cause damage not covered by the vehicle warranty, and can result in fire or serious injury.
Do not use the power point over the vehicle capacity of 12 volt DC 180 watts or a fuse may blow. Note: Do not hang any accessory from the accessory plug. Note: Always keep the power point caps closed when not in use. Note: The power points turn off after 30 minutes when the ignition is switched off. The power points could turn off earlier if the vehicle battery charge level is low. Run the vehicle for full capacity use of the power point. To prevent the battery from running out of charge: Do not use the power point longer than
necessary when the vehicle is not running.
Do not leave devices plugged in overnight or when you park your vehicle for extended periods.
Power points may be in the following locations: Inside the instrument panel storage
compartment. On the front of the center console. Inside the cargo area.
110 Volt — 150 Watt Capacity AC Power Outlet
WARNING: Do not keep electrical devices plugged in the power point whenever the device is not in use. Do not use any extension cord with the 110 volt AC power point, since it will defeat the safety protection design. Doing so may cause the power point to overload due to powering multiple devices that can reach beyond the 150 watt load limit and could result in fire or serious injury.
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The power point is on the parking brake console. When the indicator light on the power point is: On: The power point is providing power. Off: The power point is not providing
power. Flashing: The power point is in fault
mode.
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Auxiliary Power Points
The power outlet temporarily turns off power when in fault mode if the device exceeds the 150 watt limit. Unplug your device and switch the ignition off. Open the driver door to reset the power outlet. Switch the ignition back on and make sure the indicator light remains on. Do not plug your device back in if it exceeds the maximum outlet output. Do not use the power point for certain electric devices, including: Cathode-ray, tube-type televisions. Motor loads, such as vacuum cleaners,
electric saws and other electric power tools or compressor-driven refrigerators.
Measuring devices, which process precise data, such as medical equipment or measuring equipment.
Other appliances requiring an extremely stable power supply such as microcomputer-controlled electric blankets or touch-sensor lamps.
110 Volt — 400 Watt Capacity AC Power Outlet
WARNING: Do not keep electrical devices plugged in the power point whenever the device is not in use. Do not use any extension cord with the 110 volt AC power point, since it will defeat the safety protection design. Doing so may cause the power point to overload due to powering multiple devices that can reach beyond the 400 watt load limit and could result in fire or serious injury.
Note: This feature has a maximum output of 400 watts when the vehicle is in park (P). Note: While in drive (D), the maximum outlet output is 300 watts.
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The power point is on the parking brake console. When the indicator light on the power point is: On: The power point is providing power. Off: The power point is not providing
power. Flashing: The power point is in fault
mode. The power outlet temporarily turns off power when in fault mode if the device exceeds the 400 watt limit. Unplug your device and switch the ignition off. Open the driver door to reset the power outlet. Switch the ignition back on and make sure the indicator light remains on. Do not plug your device back in if it exceeds the maximum outlet output. Do not use the power point for certain electric devices, including: Cathode-ray, tube-type televisions. Motor loads, such as vacuum cleaners,
electric saws and other electric power tools or compressor-driven refrigerators.
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Auxiliary Power Points
Measuring devices, which process precise data, such as medical equipment or measuring equipment.
Other appliances requiring an extremely stable power supply such as microcomputer-controlled electric blankets or touch-sensor lamps.
CIGAR LIGHTER
WARNING: Do not plug optional electrical accessories into the cigar lighter socket. Incorrect use of the cigar lighter can cause damage not covered by the vehicle warranty, and can result in fire or serious injury.
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Press the element in to use the cigar lighter. It pops out after a short period of time. Do not hold the cigar lighter element pressed in. Note: If the power supply does not work after you switch the ignition off, switch the ignition on. Note: If you use the socket when the engine is not running, the battery may run out of charge.
Note: When you switch the ignition on, you can use the socket to power 12 volt appliances with a maximum current rating of 15 amps.
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Auxiliary Power Points
OVERHEAD CONSOLE
WARNING: Do not place heavy objects in the overhead console. Failure to follow this instruction could result in personal injury or death in the event of a sudden stop or crash.
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Storage Compartments
BOTTLE HOLDERS
BOTTLE HOLDER PRECAUTIONS
WARNING: Do not place glass objects in the bottle holder. Items could become loose during hard braking, acceleration or crashes. Failure to follow this instruction could result in personal injury.
LOCATING THE BOTTLE HOLDERS
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OVERHEAD STORAGE
LOCATING THE OVERHEAD STORAGE
WARNING: Do not place heavy objects in the overhead console. Failure to follow this instruction could result in personal injury or death in the event of a sudden stop or crash.
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OVERHEAD STORAGE LOAD CAPACITIES The maximum evenly distributed shelf load is 44 lb (20 kg).
REAR OVERHEAD STORAGE
LOCATING THE REAR OVERHEAD STORAGE
WARNING: Do not place heavy objects on the shelf. Failure to follow this instruction could result in personal injury or death in the event of a sudden stop or crash.
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Storage
REAR OVERHEAD STORAGE LOAD CAPACITIES The maximum evenly distributed shelf load is 40 lb (18 kg).
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Storage
GENERAL INFORMATION
WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage.
WARNING: Do not park, idle or drive your vehicle on dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, creating the risk of fire.
WARNING: Do not start the engine in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine.
WARNING: Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment. If you smell exhaust fumes inside your vehicle, have your vehicle inspected immediately. Do not drive if you smell exhaust fumes.
If you disconnect the battery, your vehicle may exhibit some unusual driving characteristics for approximately 5 mi (8 km) after you reconnect it. This is because the engine management system must realign itself with the engine. You can disregard any unusual driving characteristics during this period. The powertrain control system meets all Canadian interference-causing equipment standard requirements regulating the impulse electrical field or radio noise. When you start the engine, avoid pressing the accelerator pedal before and during operation. Only use the accelerator pedal when you have difficulty starting the engine.
IGNITION SWITCH
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Note: Make sure the key is clean before inserting it into any lock cylinder. 0(off) — The ignition is off. Note: When you switch the ignition off and leave your vehicle, do not leave your key in the ignition. This could cause your vehicle battery to lose charge. I (accessory) — Allows the electrical accessories such as the radio to operate while the engine is not running. Note: Do not leave the ignition key in position I or II (without the engine running) for too long to avoid vehicle battery losing charge. II (on) — All electrical circuits operational. Warning lamps and indicators are illuminated. III (start) — cranks the engine. Release the key as soon as the engine starts.
STARTING A GASOLINE ENGINE The speed at which the engine idles immediately after starting is optimized to minimize vehicle emissions and maximize cabin comfort and fuel economy.
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Starting and Stopping the Engine
Note: You can only attempt to start the engine for a limited amount of time before the starting system temporarily disables. If you exceed the starting time limit, a message may appear and you cannot attempt to start the engine for at least 15 minutes. Before starting your vehicle, check the following: Make sure the headlamps and
electrical accessories are off. Make sure the parking brake is on. Make sure the transmission is in park
(P).
Starting the Engine 1. Fully press the brake pedal. Note: Do not touch the accelerator pedal. 2. Turn the key to position III. Note: The engine may continue cranking for up to 15 seconds or until it starts. Note: The engine takes longer to start at lower temperatures. It may crank for several seconds when very cold.
Failure to Start If you cannot start the engine after 3 attempts, wait 10 seconds and do the following: 1. Fully press the brake pedal. 2. Apply the parking brake. 3. Shift into park (P). 4. Fully press the accelerator pedal and
hold it there. 5. Turn the key to position III and wait
until the engine stops cranking. 6. Release the accelerator pedal. 7. Start the engine.
Stopping the Engine When Your Vehicle is Stationary 1. Shift into park (P). 2. Turn the key to position 0. 3. Apply the parking brake.
Stopping the Engine When Your Vehicle is Moving
WARNING: Switching off the engine when your vehicle is still moving results in a significant decrease in braking assistance. Higher effort is required to apply the brakes and to stop your vehicle. A significant decrease in steering assistance could also occur. The steering does not lock, but higher effort could be required to steer your vehicle. When you switch the ignition off, some electrical circuits, for example airbags, also turn off. If you unintentionally switch the ignition off, shift into neutral (N) and restart the engine.
1. Shift into neutral and use the brakes to bring your vehicle to a safe stop.
2. Shift into park (P). 3. Turn the key to position 0. 4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING: Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment. If you smell exhaust fumes inside your vehicle, have your vehicle inspected immediately. Do not drive if you smell exhaust fumes.
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Starting and Stopping the Engine
Important Ventilating Information If you stop your vehicle and then leave the engine idling for long periods, we recommend that you do one of the following: Open the windows at least 1 in (3 cm). Set your climate control to outside air.
Engine Warning Lamps Malfunction Indicator Lamp Check Engine
If it illuminates when the engine is running this indicates a malfunction. The On Board Diagnostics system has detected a malfunction of the vehicle emission control system. If it flashes, engine misfire may be occurring. Increased exhaust gas temperatures could damage the catalytic converter or other vehicle components. Avoid heavy acceleration and deceleration and have your vehicle immediately serviced.
Powertrain Warning Lamp
If it illuminates when the engine is running this indicates a malfunction. If it flashes when you are driving, immediately reduce the vehicle speed. Avoid heavy acceleration and deceleration and have your vehicle immediately serviced. If both lamps illuminate when the engine is running, stop your vehicle as soon as it is safe to do so. Continuing to drive your vehicle may cause reduced power or the engine to stop. Switch the ignition off and attempt to restart the engine. Have your vehicle immediately checked.
SWITCHING OFF THE ENGINE Vehicles With a Turbocharger
WARNING: Do not switch the engine off when it is running at high speed. If you do, the turbocharger will continue running after the engine oil pressure has dropped to zero. This will lead to premature turbocharger bearing wear.
Release the accelerator pedal. Wait until the engine has reached idle speed and then switch it off.
ENGINE BLOCK HEATER (IF
EQUIPPED)
WARNING: Failure to follow engine block heater instructions could result in property damage or serious personal injury.
WARNING: Do not use your heater with ungrounded electrical systems or two-pronged adapters. There is a risk of electrical shock.
WARNING: Do not fully close the hood, or allow it to drop under its own weight when using the engine block heater. This could damage the power cable and may cause an electrical short resulting in fire, injury and property damage.
Note: The heater is most effective when outdoor temperatures are below 0F (-18C).
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Starting and Stopping the Engine
The heater acts as a starting aid by warming the engine coolant. This allows the climate control system to respond quickly. The equipment includes a heater element, installed in the engine block and a wire harness. You can connect the system to a grounded 120-volt AC electrical source. We recommend that you do the following for a safe and correct operation: Use a 16-gauge outdoor extension cord
that is product certified by Underwriters Laboratory (UL) or Canadian Standards Association (CSA). This extension cord must be suitable for use outdoors, in cold temperatures, and be clearly marked Suitable for Use with Outdoor Appliances. Do not use an indoor extension cord outdoors. This could result in an electric shock or become a fire hazard.
Use as short an extension cord as possible.
Do not use multiple extension cords. Make sure that when in operation, the
extension cord plug and heater cord plug connections are free and clear of water. This could cause an electric shock or fire.
If the block heater cord is under the hood, Do Not remove the wiring from its original location. Do Not close the hood on the extension wiring.
Make sure your vehicle is parked in a clean area, clear of combustibles.
Make sure the heater, heater cord and extension cord are firmly connected.
Check for heat anywhere in the electrical hookup once the system has been operating for approximately 30 minutes.
Make sure the system is unplugged and properly stowed before starting and driving your vehicle. Make sure the protective cover seals the prongs of the block heater cord plug when not in use.
Make sure the heater system is checked for proper operation before winter.
Using the Engine Block Heater Make sure the receptacle terminals are clean and dry prior to use. Clean them with a dry cloth if necessary. The heater uses 0.4 to 1.0 kilowatt-hours of energy per hour of use. The system does not have a thermostat. It achieves maximum temperature after approximately three hours of operation. Using the heater longer than three hours does not improve system performance and unnecessarily uses electricity.
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Starting and Stopping the Engine
WHAT IS AUTO-START-STOP The system is designed to help reduce fuel consumption and CO2 emissions by stopping the engine when it is idling, for example at traffic lights.
AUTO-START-STOP PRECAUTIONS
WARNING: Apply the parking brake, shift into park (P), switch the ignition off and remove the key before you leave your vehicle. Failure to follow this instruction could result in personal injury or death.
WARNING: Apply the parking brake, shift into park (P), switch the ignition off and remove the key before you open the hood or have any service or repair work completed. If you do not switch the ignition off, the engine could restart at any time. Failure to follow this instruction could result in personal injury or death.
SWITCHING AUTO-START- STOP ON AND OFF The system turns on when you switch the ignition on.
Press the switch to switch the system off.
Note: OFF illuminates in the switch. Press the switch again to switch the system back on. Note: The system is designed to turn off if it detects a malfunction. If the system malfunctions, have your vehicle checked as soon as possible.
STOPPING THE ENGINE Stop your vehicle, keep your foot on the brake pedal and the transmission in drive (D). Note: Power assist steering turns off when the engine stops.
RESTARTING THE ENGINE Release the brake pedal or press the accelerator pedal. A message appears in the information display if the system requires you to take action.
ActionConditionMessage
Press the brake pedal to restart the engine.
The system needs to restart the engine but requires your confirmation.
Auto StartStop Press Brake to Start Engine
Press the brake pedal or the accelerator pedal to restart the engine.
The system needs to restart the engine but requires your confirmation.
Auto StartStop Press a Pedal to Start Engine
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Auto-Start-Stop — 3.5L Ecoboost
AUTO-START-STOP INDICATORS
WARNING: The system may require the engine to automatically restart when the auto-start-stop indicator illuminates green or flashes amber. Failure to follow this instruction could result in personal injury.
The Auto-Start-Stop indicator illuminates green when the engine stops. It flashes amber
and a message appears when you need to take action.
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The Auto-Start-Stop indicator illuminates gray with a strikethrough when the system
is not available. Note: You can display the reason why the system is not available in the information display.
AUTO-START-STOP TROUBLESHOOTING
AUTO-START-STOP INFORMATION MESSAGES
ActionConditionMessage
Shift into park (P) and restart the engine yourself.
The system is not func- tioning.
Auto StartStop Shift to P, then Restart Engine
Restart the engine yourself.The system is not func- tioning.
Auto StartStop Manual Restart Required
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Auto-Start-Stop — 3.5L Ecoboost
AUTO-START-STOP FREQUENTLY ASKED QUESTIONS
Why does the engine not always stop when I expect it to? The system is designed to work in a way that complements other vehicle systems, allowing them to operate at optimum performance. The system does not stop the engine if: The driver door is open. The driver seatbelt is unfastened. Your vehicle is at high altitude. The heated windshield is on. The transmission is in manual (M). Your vehicle is on a steep grade. The engine is warming up. The outside temperature is too low or
too high. The battery charge is low. The battery temperature is outside the
optimal operating range. The engine is required to run to
maintain interior climate and reduce fogging.
Why does the engine sometimes restart when I do not expect it to? The system is designed to work in a way that complements other vehicle systems, allowing them to operate at optimum performance. The system restarts the engine if: You switch the heated windshield on. You switch maximum defrost on. Your vehicle starts to roll downhill in
neutral.
The engine is required to run to maintain adequate brake system assistance.
The engine is required to run to maintain interior climate and reduce fogging.
Can I permanently switch the system off? No. The system plays an important role in reducing the fuel consumption and the CO2
emissions.
Will the frequent engine starts cause parts to wear out? Your vehicle has an enhanced battery and starter motor that are designed for the increased number of engine starts.
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Auto-Start-Stop — 3.5L Ecoboost
SAFETY PRECAUTIONS
WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire.
WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.
WARNING: Fuels can cause serious injury or death if misused or mishandled.
WARNING: Fuel may contain benzene, which is a cancer-causing agent.
WARNING: When refueling always shut the engine off and never allow sparks or open flames near the fuel tank filler valve. Never smoke or use a cell phone while refueling. Fuel vapor is extremely hazardous under certain conditions. Avoid inhaling excess fumes.
Follow these guidelines when refueling: Extinguish all smoking materials and
any open flames before refueling your vehicle.
Always switch the engine off before refueling.
Automotive fuels can be harmful or fatal if swallowed. Fuel is highly toxic and if swallowed can cause death or permanent injury. If fuel is swallowed immediately call a physician, even if no symptoms are immediately apparent. The toxic effects of fuel may not be apparent for hours.
Avoid inhaling fuel vapors. Inhaling fuel vapor can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury.
Avoid getting fuel in your eyes. If you splash fuel in your eyes, immediately remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury.
Fuels can be harmful if absorbed through the skin. If you splash fuel on your skin, clothing or both, promptly remove contaminated clothing and thoroughly wash your skin with soap and water. Repeated or prolonged skin contact causes skin irritation.
Be particularly careful if you are taking Antabuse or other forms of Disulfiram for the treatment of alcoholism. Breathing fuel vapors could cause an adverse reaction, serious personal injury or sickness. Immediately call a physician if you experience any adverse reactions.
FUEL QUALITY — E85 Choosing the Right Fuel — Flex Fuel Vehicles Flex fuel vehicles have one of the following identifiers: Yellow fuel filler cap. Yellow bezel around the fuel filler inlet. Yellow fuel filler housing. Yellow E85 label on the fuel tank filler
door.
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Fuel and Refueling
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Your vehicle is designed to operate on regular unleaded gasoline with a minimum pump (R+M)/2 octane rating of 87 or regular unleaded gasoline blended with a maximum of 85% ethanol (E85). Some fuel stations, particularly those in high altitude areas, offer fuels posted as regular unleaded gasoline with an octane rating below 87. The use of these fuels could result in engine damage that will not be covered by the vehicle warranty. For best overall vehicle and engine performance, premium fuel with an octane rating of 91 or higher is recommended. The performance gained by using premium fuel is most noticeable in hot weather as well as other conditions, for example when towing a trailer. See Towing (page 234). Do not be concerned if the engine sometimes knocks lightly. However, if the engine knocks heavily while using fuel with the recommended octane rating, contact an authorized dealer to prevent any engine damage. We recommend Top Tier detergent gasolines, where available to help minimize engine deposits and maintain optimal vehicle and engine performance. For additional information, refer to www.toptiergas.com. Note: Use of any fuel for which the vehicle was not designed can impair the emission control system, cause loss of vehicle performance, and cause damage to the engine which may not be covered by the vehicle Warranty.
Do not use: Diesel fuel. Fuels containing kerosene or paraffin. Fuels containing more than 85%
ethanol or E100 fuel. Fuels containing methanol. Fuels containing metallic-based
additives, including manganese-based compounds.
Fuels containing the octane booster additive, methylcyclopentadienyl manganese tricarbonyl (MMT).
Leaded fuel, using leaded fuel is prohibited by law.
The use of fuels with metallic compounds such as methylcyclopentadienyl manganese tricarbonyl (commonly known as MMT), which is a manganese-based fuel additive, will impair engine performance and affect the emission control system.
Switching Between E85 and Gasoline We do not recommend repeatedly alternating between E85 and gasoline. If you switch from using E85 to gasoline, or from gasoline to E85, add as much fuel as possible, at least half a tank. Drive your vehicle immediately for a minimum of 5 mi (8 km) to allow it to adapt to the change in ethanol concentration. If you use E85 exclusively, we recommend that you fill the fuel tank with regular unleaded gasoline at each scheduled oil change.
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FUEL QUALITY — GASOLINE Choosing the Right Fuel
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Your vehicle is designed to operate on regular unleaded gasoline with a minimum pump (R+M)/2 octane rating of 87. Some fuel stations, particularly those in high altitude areas, offer fuels posted as regular unleaded gasoline with an octane rating below 87. The use of these fuels could result in engine damage that will not be covered by the vehicle warranty. For best overall vehicle and engine performance, premium fuel with an octane rating of 91 or higher is recommended. The performance gained by using premium fuel is most noticeable in hot weather as well as other conditions, for example when towing a trailer. See Towing (page 234). Do not be concerned if the engine sometimes knocks lightly. However, if the engine knocks heavily while using fuel with the recommended octane rating, contact an authorized dealer to prevent any engine damage. We recommend Top Tier detergent gasolines, where available to help minimize engine deposits and maintain optimal vehicle and engine performance. For additional information, refer to www.toptiergas.com.
Note: Use of any fuel for which the vehicle was not designed can impair the emission control system, cause loss of vehicle performance, and cause damage to the engine which may not be covered by the vehicle Warranty. Do not use: Diesel fuel. Fuels containing kerosene or paraffin. Fuel containing more than 15% ethanol
or E85 fuel. Fuels containing methanol. Fuels containing metallic-based
additives, including manganese-based compounds.
Fuels containing the octane booster additive, methylcyclopentadienyl manganese tricarbonyl (MMT).
Leaded fuel, using leaded fuel is prohibited by law.
The use of fuels with metallic compounds such as methylcyclopentadienyl manganese tricarbonyl (commonly known as MMT), which is a manganese-based fuel additive, will impair engine performance and affect the emission control system.
FUEL FILLER FUNNEL LOCATION The fuel filler funnel is in the glove compartment or in the front right-hand side stepwell storage compartment.
RUNNING OUT OF FUEL Running out of fuel can cause damage not covered by the vehicle Warranty.
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If your vehicle runs out of fuel: Add a minimum of 1.3 gal (5 L) of fuel
to restart the engine. You may need to switch the ignition
from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine. When restarting, cranking time takes a few seconds longer than normal.
Note: If your vehicle is on a steep slope, more fuel may be required.
Filling a Portable Fuel Container
WARNING: Flow of fuel through a fuel pump nozzle can produce static electricity. This can cause a fire if you are filling an ungrounded fuel container.
Use the following guidelines to avoid electrostatic charge build-up, which can produce a spark, when filling an ungrounded fuel container: Only use an approved fuel container to
transfer fuel to your vehicle. Place the container on the ground when filling it.
Do not fill a fuel container when it is inside your vehicle (including the cargo area).
Keep the fuel pump nozzle in contact with the fuel container when filling it.
Do not use a device that holds the fuel pump nozzle lever in the fill position.
Adding Fuel From a Portable Fuel Container
WARNING: Do not insert the nozzle of a fuel container or an aftermarket funnel into the fuel filler neck. This may damage the fuel system filler neck or its seal and cause fuel to run onto the ground.
WARNING: Do not try to pry open or push open the capless fuel system with foreign objects. This could damage the fuel system and its seal and cause injury to you or others.
WARNING: Do not dispose of fuel in the household refuse or the public sewage system. Use an authorized waste disposal facility.
When refueling the vehicle fuel tank from a fuel container, use the fuel filler funnel included with your vehicle. See Fuel Filler Funnel Location (page 153). Note: Do not use aftermarket funnels as they may not work with the capless fuel system and can damage it. When refueling the vehicle fuel tank from a fuel container, do the following: 1. Fully open the fuel filler door. 2. Fully insert the fuel filler funnel into the
fuel filler inlet.
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3. Add fuel to your vehicle from the fuel container.
4. Remove the fuel filler funnel. 5. Fully close the fuel filler door. 6. Clean the fuel filler funnel and place it
back in your vehicle or correctly dispose of it.
Note: Extra funnels can be purchased from an authorized dealer if you choose to dispose of the funnel.
REFUELING
WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire.
WARNING: Do not pry open the fuel tank filler valve. This could damage the fuel system. Failure to follow this instruction could result in fire, personal injury or death.
WARNING: Do not remove the fuel pump nozzle from its fully inserted position when refueling.
WARNING: When refueling always shut the engine off and never allow sparks or open flames near the fuel tank filler valve. Never smoke or use a cell phone while refueling. Fuel vapor is extremely hazardous under certain conditions. Avoid inhaling excess fumes.
WARNING: Wait at least five seconds before removing the fuel pump nozzle to allow any residual fuel to drain into the fuel tank.
WARNING: Stop refueling when the fuel pump nozzle automatically shuts off for the first time. Failure to follow this will fill the expansion space in the fuel tank and could lead to fuel overflowing.
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1. Open the left-hand front door. 2. Fully open the fuel filler door. Note: Your vehicle does not have a fuel tank filler cap.
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3. Insert the fuel pump nozzle up to the first notch on the nozzle A. Keep it resting on the cover of the fuel tank filler pipe opening.
Note: The fuel filler nozzle inhibitor only opens when you insert the correct fuel pump nozzle.
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A
B
4. Hold the fuel pump nozzle in position B when refueling. Holding the fuel pump nozzle in position A could affect the flow of fuel and shut off the fuel pump nozzle before the fuel tank is full.
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5. Operate the fuel pump nozzle within the area shown.
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6. Slightly raise the fuel pump nozzle and then slowly remove it.
7. Fully close the fuel filler door. Note: Do not attempt to start the engine if you have filled the fuel tank with incorrect fuel. Incorrect fuel use can cause damage not covered by the vehicle Warranty. Have your vehicle immediately checked.
System Warnings (If Equipped)
If the fuel filler nozzle inhibitor does not fully close a warning message appears in the information display.
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1. Stop your vehicle as soon as it is safe to do so and switch the engine off.
2. Shift into park (P) or neutral (N). 3. Apply the parking brake. 4. Open the left-hand front door. 5. Fully open the fuel filler door. 6. Check the fuel filler inlet and the area
around it for any items or debris that may be obstructing its movement.
7. Fully insert a fuel pump nozzle or the fuel filler funnel provided with your vehicle into the fuel filler inlet. See Fuel Filler Funnel Location (page 153). This action should dislodge any debris that may be preventing the fuel filler inlet from fully closing.
8. Remove the fuel pump nozzle or fuel filler funnel from the fuel filler inlet.
9. Fully close the fuel filler door. Note: If this action corrects the problem the message may not immediately reset. If the message remains and the service engine soon warning lamp illuminates, have your vehicle checked as soon as possible.
Low Fuel Level Warning Lamp If it illuminates when you are driving, refuel as soon as possible.
Low Fuel Level Audible Warning A warning tone sounds and a message appears in the information display when the distance to empty reaches 50 mi (80 km). A warning tone sounds and a message appears in the information display again at the following distance to empty parameters: 20 mi (40 km) 10 mi (20 km) 0 mi (0 km)
Note: The low fuel reminder appears at different fuel gauge positions depending on fuel economy conditions. This variation is normal.
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EMISSION LAW
WARNING: Do not remove or alter the original equipment floor covering or insulation between it and the metal floor of the vehicle. The floor covering and insulation protect occupants of the vehicle from the engine and exhaust system heat and noise. On vehicles with no original equipment floor covering insulation, do not carry passengers in a manner that permits prolonged skin contact with the metal floor. Failure to follow these instructions may result in fire or personal injury.
U.S. federal laws and certain state laws prohibit removing or rendering inoperative emission control system components. Similar federal or provincial laws may apply in Canada. We do not approve of any vehicle modification without first determining applicable laws.
Tampering with emissions control systems including related sensors or the Diesel
Exhaust Fluid system can result in reduced engine power and the illumination of the service engine soon light.
Tampering With a Noise Control System Federal laws prohibit the following acts: Removal or rendering inoperative by
any person other than for purposes of maintenance.
Repair or replacement of any device or element of the design incorporated into a new vehicle for the purpose of noise control prior to its sale or delivery to the ultimate purchaser or while it is in use.
The use of the vehicle after any person removes or renders inoperative any device or element of the design.
The U.S. Environmental Protection Agency may presume to constitute tampering as follows: Removal of hood blanket, fender apron
absorbers, fender apron barriers, underbody noise shields or acoustically absorptive material.
Tampering or rendering inoperative the engine speed governor, to allow engine speed to exceed manufacturer specifications.
If the engine does not start, runs rough, experiences a decrease in engine performance, experiences excess fuel consumption or produces excessive exhaust smoke, check for the following: A plugged or disconnected air inlet
system hose. A plugged engine air filter element. Water in the fuel filter and water
separator. A clogged fuel filter. Contaminated fuel. Air in the fuel system, due to loose
connections. An open or pinched sensor hose. Incorrect engine oil level.
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Incorrect fuel for climatic conditions. Incorrect engine oil viscosity for
climactic conditions. Note: Some vehicles have a lifetime fuel filter that is integrated with the fuel tank. Regular maintenance or replacement is not needed. Note: If these checks do not help you correct the concern, have your vehicle checked as soon as possible.
Noise Emissions Warranty, Prohibited Tampering Acts and Maintenance On January 1, 1978, Federal regulation became effective governing the noise emission on trucks over 10,000 lb (4,536 kg) Gross Vehicle Weight Rating (GVWR). The preceding statements concerning prohibited tampering acts and maintenance, and the noise warranty found in the Warranty Guide, are applicable to complete chassis cabs over 10,000 lb (4,536 kg) GVWR.
CATALYTIC CONVERTER — 3.5L DURATEC/3.5L ECOBOOST
WARNING: Do not park, idle or drive your vehicle on dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, creating the risk of fire.
WARNING: The normal operating temperature of the exhaust system is very high. Never work around or attempt to repair any part of the exhaust system until it has cooled. Use special care when working around the catalytic converter. The catalytic converter heats up to a very high temperature after only a short period of engine operation and stays hot after the engine is switched off.
WARNING: Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment. If you smell exhaust fumes inside your vehicle, have your vehicle inspected immediately. Do not drive if you smell exhaust fumes.
Your vehicle has various emission control components and a catalytic converter that enables it to comply with applicable exhaust emission standards. To avoid damaging the catalytic converter: Do not crank the engine for more than
10 seconds at a time. Do not run the engine with a spark plug
lead disconnected. Do not push-start or tow-start your
vehicle. Use booster cables. See Jump Starting the Vehicle (page 251).
Do not switch the ignition off when your vehicle is moving.
Do not use leaded fuel. Avoid running out of fuel. Note: Resulting component damage may not be covered by the vehicle Warranty.
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Engine Emission Control
On-Board Diagnostics System Your vehicle has an on-board diagnostics system that monitors the emission control system. If any of the following warning lamps illuminate, this may indicate that the on-board diagnostics system has detected an emission control system malfunction.
Continuing to drive your vehicle may cause reduced power or the engine to stop. Failure to respond to a warning lamp may cause component damage not covered by the vehicle Warranty. Have your vehicle checked as soon as possible.
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AUTOMATIC TRANSMISSION
WARNING: Do not apply the brake pedal and accelerator pedal simultaneously. Applying both pedals simultaneously for more than a few seconds will limit engine performance, which may result in difficulty maintaining speed in traffic and could lead to serious injury.
WARNING: When your vehicle is stationary, keep the brake pedal fully pressed when shifting gears. Failure to follow this instruction could result in personal injury, death or property damage.
WARNING: Apply the parking brake, shift into park (P), switch the ignition off and remove the key before you leave your vehicle. Failure to follow this instruction could result in personal injury or death.
Selector Lever Positions The instrument cluster displays the current position.
Park (P) In park (P), power is not transmitted to the driven wheels and the transmission is locked. You can start the engine with the transmission in this position. Shift into park (P) only when your vehicle is stationary.
Reverse (R) Shift into reverse (R) only when your vehicle is stationary and the engine is at idle speed.
Neutral (N)
WARNING: In neutral (N) your vehicle has the ability to roll freely. If you intend to leave your vehicle, make sure you apply the parking brake.
In neutral (N), power is not transmitted to the driven wheels but the transmission is not locked. You can start the engine with the transmission in this position.
Drive (D) Drive (D) is the normal position for driving.
Manual (M) In manual (M), you can upshift or downshift using the buttons on the selector lever.
SelectShift Use this feature to upshift or downshift using the buttons on the selector lever. Shift into manual (M) to switch the feature on. Press the + button to upshift. Press the button to downshift. Shift into another gear to switch the feature off.
Progressive Range Selection Use this feature to lock out gears using the buttons on the selector lever. This may provide you with an improved driving experience, for example, on slippery roads or steep slopes. With the transmission in drive (D), press the button to switch the feature on. Note: The instrument cluster displays the available and selected gears.
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Press the button again to lock out gears beginning with the highest gear. For example, press the button twice to lock out 10th and 9th gears. Note: The instrument cluster only displays the available gears and the transmission automatically shifts between the available gears. Press the + button to unlock gears to allow the transmission to shift to higher gears. Note: The transmission automatically shifts within the gear range you select.
Brake Shift Interlock
WARNING: Do not drive your vehicle until you verify that the stoplamps are working.
WARNING: When doing this procedure, you need to take the transmission out of park (P) which means your vehicle can roll freely. To avoid unwanted vehicle movement, always fully apply the parking brake prior to doing this procedure. Use wheels chocks if appropriate.
WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. Have your vehicle checked as soon as possible.
Brake shift interlock prevents you from shifting out of park (P) when you have switched the ignition on and not pressed the brake pedal. Use the brake shift interlock lever to move the selector lever out of park (P) if you cannot start the engine. In the event of an electrical malfunction, it is possible that a fuse has blown or the stoplamps are not working. See Fuse Specification Chart (page 264).
If the vehicle battery has no charge, jump start your vehicle. See Jump Starting the Vehicle (page 251).
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1. Using a flat-bladed screwdriver, remove the panel.
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3
2. Locate the brake shift interlock lever.
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3. Push the brake shift interlock lever toward the rear of your vehicle and hold it there.
4. Move the selector lever from park (P) to neutral (N).
5. Install the panel. 6. Press the brake pedal, start the engine
and release the parking brake.
Transmission Not in Park (P) Audible Warning Sounds when you open the driver door and you have not moved the selector lever to park (P).
Automatic Transmission Information Messages
DescriptionMessage
The system has detected a fault that requires service. Have your vehicle checked as soon as possible.
Transmission Service Required
Displays as a reminder to shift into park (P).Transmission Not in Park
Press the brake pedal to unlock the transmission.Press Brake to Unlock Gearshift Lever
TOW/HAUL
WARNING: Do not use tow/haul when the road surface is slippery. Failure to follow this instruction could result in the loss of control of your vehicle.
WARNING: Do not use diesel engine exhaust braking when the road surface is slippery. Failure to follow this instruction could result in the loss of control of your vehicle.
Tow/haul delays upshifts to reduce the frequency of transmission shifting. Tow/haul provides engine braking in all forward gears, which slows your vehicle and assists you in controlling your vehicle when descending a slope. Tow/haul improves transmission operation when towing a trailer or a heavy load. Depending on driving conditions and load conditions, tow/haul may downshift the transmission, slow your vehicle and control your vehicle speed when descending a hill, without pressing the accelerator pedal. The amount of downshift braking provided varies based upon the amount the brake pedal is pressed.
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Switching Tow/Haul On and Off
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Select the tow/haul drive mode to switch tow/haul on. See Drive Control (page 226).
Select a different drive mode to switch tow/haul off.
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USING ALL-WHEEL DRIVE
WARNING: Vehicles with a higher center of gravity (utility and four-wheel drive vehicles) handle differently than vehicles with a lower center of gravity (passenger cars). Avoid sharp turns, excessive speed and abrupt steering in these vehicles. Failure to drive cautiously increases the risk of losing control of your vehicle, vehicle rollover, personal injury and death.
The intelligent AWD system continuously monitors vehicle conditions and adjusts the power distribution between the front and rear wheels. It combines transparent all-surface operation with highly capable all-wheel drive. The AWD system is always active and requires no driver input. It is capable of handling all road conditions. You can optimize the AWD performance for specialized driving conditions by selecting different drive modes. See Drive Control (page 226).
Operating All-Wheel Drive (AWD) Vehicles with Mismatched Tires
WARNING: Only use replacement tires and wheels that are the same size, load index, speed rating and type (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or the Tire Label which is located on the B-Pillar or edge of the
driver’s door. If this information is not found on these labels, then you should contact your authorized dealer as soon as possible. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
Major dissimilar tire sizes between the front and rear axles could cause the AWD system to stop functioning and default to rear-wheel drive or damage the AWD system. For optimum AWD performance, it is recommended to follow the tire rotation maintenance schedule. To avoid potential AWD malfunction or AWD system damage, it is recommended to replace all four tires rather than mixing significantly worn tires with new tires.
Driving In Special Conditions With All-Wheel Drive (AWD) Note: AWD vehicles are equipped for driving on sand, snow, mud and rough roads and have operating characteristics that are somewhat different from conventional vehicles, both on and off the highway.
Basic Operating Principles in Special Conditions Drive slower in strong crosswinds which
can affect the normal steering characteristics of your vehicle.
Be extremely careful when driving on pavement made slippery by loose sand, water, gravel, snow or ice.
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If Your Vehicle Goes Off the Edge of the Pavement If your vehicle goes off the edge of the
pavement, slow down, but avoid severe brake application, ease the vehicle back onto the pavement only after reducing your speed. Do not turn the steering wheel too sharply while returning to the road surface.
It could be safer to stay on the apron or shoulder of the road and slow down gradually before returning to the pavement. You could lose control if you do not slow down or if you turn the steering wheel too sharply or abruptly.
It often could be less risky to strike small objects, such as highway reflectors, with minor damage to your vehicle rather than attempt a sudden return to the pavement which could cause the vehicle to slide sideways out of control or rollover. Remember, your safety and the safety of others should be your primary concern.
If Your Vehicle Gets Stuck
WARNING: Apply the parking brake, shift into park (P), switch the ignition off and remove the key before you leave your vehicle. Failure to follow this instruction could result in personal injury or death.
WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. Have your vehicle checked as soon as possible.
WARNING: Do not spin the wheels at over 34 mph (55 km/h). The tires may fail and injure a passenger or bystander.
If your vehicle gets stuck in mud or snow it could be rocked out by shifting between forward and reverse gears, stopping between shifts, in a steady pattern. Press lightly on the accelerator in each gear. If your vehicle is equipped with AdvanceTrac with Roll Stability Control, it could be beneficial to disengage the AdvanceTrac with Roll Stability Control system while attempting to rock the vehicle. Note: Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission could occur. Note: Do not rock the vehicle for more than a few minutes or damage to the transmission and tires could occur or the engine could overheat.
Emergency Maneuvers In an unavoidable emergency situation
where a sudden sharp turn must be made, remember to avoid «over-driving» your vehicle (i.e., turn the steering wheel only as rapidly and as far as required to avoid the emergency). Excessive steering can result in less vehicle control, not more. Additionally, smooth variations of the accelerator and/or brake pedal pressure should be utilized if changes in vehicle speed are called for. Avoid
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abrupt steering, acceleration or braking which could result in an increased risk of loss of vehicle control, vehicle rollover and/or personal injury. Use all available road surface to return the vehicle to a safe direction of travel.
In the event of an emergency stop, avoid skidding the tires and do not attempt any sharp steering wheel movements.
If the vehicle goes from one type of surface to another (i.e., from concrete to gravel) there is a change in the way the vehicle responds to a maneuver (steering, acceleration or braking). Again, avoid these abrupt inputs.
Sand Do not continuously drive your AWD vehicle in deep sand for more than 2.5 mi (4 km). This can cause the driveline components to overheat. When driving over sand, try to keep all four wheels on the most solid area of the trail. Avoid reducing the tire pressures but shift to a lower gear and drive steadily through the terrain. Apply the accelerator slowly and avoid spinning the wheels. Avoid excessive speed because vehicle momentum can work against you and cause the vehicle to become stuck to the point that assistance could be required from another vehicle. Remember, you could be able to back out the way you came if you proceed with caution.
Mud and Water If you must drive through high water, drive slowly. Traction or brake capability could be limited. Note: Driving through deep water could damage your vehicle.
If the front or rear axle has been submerged in water, the axle lubricant and AWD transfer case lubricant should be checked and changed if necessary. When driving through water, determine the depth; avoid water higher than the bottom of the hubs (if possible) and proceed slowly. If the ignition system gets wet, the vehicle could stall. Once through water, always try the brakes. Wet brakes do not stop the vehicle as effectively as dry brakes. Drying can be improved by moving your vehicle slowly while applying light pressure on the brake pedal. Be cautious of sudden changes in vehicle speed or direction when you are driving in mud. Even AWD vehicles can lose traction in slick mud. As when you are driving over sand, apply the accelerator slowly and avoid spinning your wheels. If the vehicle does slide, steer in the direction of the slide until you regain control of the vehicle. After driving through mud, clean off residue stuck to rotating driveshafts and tires. Excess mud stuck on tires and rotating driveshafts causes an imbalance that could damage drive components.
Driving on Hilly or Sloping Terrain Although natural obstacles could make it necessary to travel diagonally up or down a hill or steep incline, you should always try to drive straight up or straight down. Note: Avoid driving crosswise or turning on steep slopes or hills. A danger lies in losing traction, slipping sideways and possibly rolling over. Whenever driving on a hill, determine beforehand the route you will use. Do not drive over the crest of a hill without seeing what conditions are on the other side. Do not drive in reverse over a hill without the aid of an observer.
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When climbing a steep slope or hill, start in a lower gear rather than downshifting to a lower gear from a higher gear once the ascent has started. This reduces strain on the engine and the possibility of stalling. If you do stall out, do not try to turn around because you might roll over. It is better to back down to a safe location. Apply just enough power to the wheels to climb the hill. Too much power can cause the tires to slip, spin or lose traction, resulting in loss of vehicle control.
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Descend a hill in the same gear you would use to climb up the hill to avoid excessive brake application and brake overheating. Do not descend in neutral; instead, disengage overdrive or manually shift to a lower gear. When descending a steep hill, avoid sudden hard braking as you could lose control. The front wheels have to be turning in order to steer the vehicle.
Driving on Snow and Ice
WARNING: If you are driving in slippery conditions that require tire chains or cables, then it is critical that you drive cautiously. Keep speeds down, allow for longer stopping distances and avoid aggressive steering to reduce the
chances of a loss of vehicle control which can lead to serious injury or death. If the rear end of your vehicle slides while cornering, steer in the direction of the slide until you regain control of your vehicle.
Note: Excessive tire slippage can cause driveline damage. AWD vehicles have advantages over 2WD vehicles in snow and ice but can skid like any other vehicle. Should you start to slide while driving on snowy or icy roads, turn the steering wheel in the direction of the slide until you regain control. Avoid sudden applications of power and quick changes of direction on snow and ice. Apply the accelerator slowly and steadily when starting from a full stop. Avoid sudden braking as well. Although an AWD vehicle could accelerate better than a two-wheel drive vehicle in snow and ice, it wont stop any faster, because as in other vehicles, braking occurs at all four wheels. Do not become overconfident as to road conditions. Make sure you allow sufficient distance between you and other vehicles for stopping. Drive slower than usual and consider using one of the lower gears. In emergency stopping situations, apply the brake steadily. Your vehicle has anti-lock brakes, therefore apply the brakes steadily. Do not pump the brakes.
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Maintenance and Modifications The suspension and steering systems on your vehicle have been designed and tested to provide predictable performance whether loaded or empty and durable load carrying capability. For this reason, we strongly recommend that you do not make modifications such as adding or removing parts (such as lowering kits or stabilizer bars) or by using replacement parts not equivalent to the original factory equipment. Any modifications to a vehicle that raise the center of gravity can make it more likely the vehicle will rollover as a result of a loss of control. We strongly recommend that caution be used with any vehicle equipped with a high load or device (such as ladder or luggage racks).
Failure to maintain your vehicle properly could void the warranty, increase your repair cost, reduce vehicle performance and operational capabilities and adversely affect driver and passenger safety. Frequent inspection of vehicle chassis components is recommended if the vehicle is subjected to off-highway usage.
All-Wheel Drive Gauge This feature shows how the engine power is split between the front and rear axles in real time. 1. Using the information display controls
on the steering wheel, select Settings. 2. Select Information. 3. Select Intelligent AWD.
All-Wheel Drive Information Messages
DescriptionMessage
The system is temporarily locked. This could be due to the system increasing its capacity in order to improve perform- ance.
AWD Temporarily Locked
The system temporarily turns off. This could be due to the system overheating. Stop your vehicle as soon as it is safe to do so and allow the system to cool.
AWD Temporarily Disabled
The system resumes normal function.AWD Restored
The system has malfunctioned. Have your vehicle checked as soon as possible.
AWD Malfunction Service Required
The system temporarily turns off to protect itself from over- heating or if you are using a mismatched tire.
AWD OFF
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GENERAL INFORMATION Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out. Have the system checked by an authorized dealer. If your vehicle has continuous vibration or shudder in the steering wheel while braking, have it checked by an authorized dealer. Note: Brake dust may accumulate on the wheels, even under normal driving conditions. Some dust is inevitable as the brakes wear and does not contribute to brake noise. See Cleaning the Wheels (page 308).
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Wet brakes result in reduced braking efficiency. Gently press the brake pedal a few times when driving from a car wash or standing water to dry the brakes.
Brake Over Accelerator In the event the accelerator pedal becomes stuck or entrapped, apply steady and firm pressure to the brake pedal to slow the vehicle and reduce engine power. If you experience this condition, apply the brakes and bring your vehicle to a safe stop. Move the gearshift lever to park (P), switch the engine off and apply the parking brake. Inspect the accelerator pedal for any interference. If none are found and the condition persists, have your vehicle towed to the nearest authorized dealer.
Brake Assist Brake assist detects when you rapidly brake by measuring the rate at which you press the brake pedal. It provides maximum braking efficiency as long as you press the pedal, and can reduce stopping distances in critical situations.
Anti-lock Brake System This system helps you maintain steering control during emergency stops by keeping the brakes from locking.
This lamp momentarily illuminates when you turn the ignition on. If the light does not
illuminate during start up, remains on or flashes, the system may be disabled. Have the system checked by an authorized dealer.
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If the system is disabled, normal braking is still effective. This lamp momentarily illuminates
when you turn the ignition on. If the lamp remains on when you release the parking brake, have the system checked by an authorized dealer.
HINTS ON DRIVING WITH ANTI-LOCK BRAKES The anti-lock brake system does not eliminate the risks when: You drive too closely to the vehicle in
front of you. Your vehicle is hydroplaning. You take corners too fast. The road surface is poor. Note: If the system activates, the brake pedal could pulse and may travel further. Maintain pressure on the brake pedal. You may also hear a noise from the system. This is normal.
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Brakes
HILL START ASSIST
WARNING: The system does not replace the parking brake. When you leave your vehicle, always apply the parking brake.
WARNING: You must remain in your vehicle when the system turns on. At all times, you are responsible for controlling your vehicle, supervising the system and intervening, if required. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death.
WARNING: The system turns off if there is a malfunction or if you excessively rev the engine.
The system makes it easier for you to pull away when your vehicle is on a slope without using the parking brake.
When the system activates, your vehicle remains stationary for a few seconds after you release the brake pedal. This gives you time to move your foot from the brake pedal to the accelerator pedal. The brakes release when the engine has developed sufficient torque to prevent your vehicle from rolling down the slope.
Using Hill Start Assist 1. Bring your vehicle to a complete
standstill. Keep the brake pedal pressed.
2. Select a gear. Note: The system activates if the sensors detect that your vehicle is on a slope. 3. Pull away in the normal manner. Note: When you remove your foot from the brake pedal, your vehicle remains on the slope without rolling away for a few seconds. This hold time increases if you are in the process of driving off.
Switching Hill Start Assist On or Off Vehicles with Manual Transmission
To switch hill start assist on or off, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Driver Assist.
Press the OK button.Hill Start Assist
The system remembers the last setting when you start your vehicle. Note: There is no indicator to indicate whether the system is on or off.
Vehicles with Automatic Transmission The system turns on when you switch the ignition on and you cannot switch the system off.
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Brakes
Hill Start Assist Information Messages
ActionMessage
Displays when the system is not available. Have your vehicle checked as soon as possible.
Hill Start Assist Not Available
AUTO HOLD
WARNING: The system does not replace the parking brake. When you leave your vehicle, always apply the parking brake.
WARNING: You must remain in your vehicle when the system turns on. At all times, you are responsible for controlling your vehicle, supervising the system and intervening, if required. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death.
WARNING: The system turns off if there is a malfunction or if you excessively rev the engine.
The system is designed to apply the brakes to hold your vehicle at a standstill after you stop your vehicle and release the brake pedal. This could be beneficial in certain situations, for example when waiting on a hill or in traffic.
Switching Auto Hold On and Off Press the button on the center console. The button illuminates when you switch the system on.
Note: You can only switch the system on after you close the driver door, fasten your seatbelt and start the engine. Note: The system remembers the last setting when you start your vehicle.
Make sure you switch the system off before towing with your vehicle or before using an automatic car wash.
Using Auto Hold 1. Use the brakes to bring your vehicle to
a complete stop. The auto hold active indicator illuminates in the information display.
2. Release the brake pedal. The system holds your vehicle at a standstill. The auto hold active indicator remains illuminated in the information display.
Note: The system only activates if you apply enough brake pressure. If your vehicle is on a steep slope, you could need to press the brake pedal harder before the system activates. Note: Under certain conditions, the system could apply the electric parking brake. The brake system warning lamp illuminates. The electric parking brake releases when you press the accelerator pedal. See Applying the Electric Parking Brake (page 177). Note: If auto-start-stop turns off the engine, auto hold remains active. Note: The system deactivates if you shift into reverse (R) and press the brake pedal. 3. Pull away in the normal manner. The
system releases the brakes and the auto hold active indicator turns off.
Auto Hold Indicator The auto hold indicator illuminates in the information display when the system is on and is either active or unavailable.
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Brakes
Illuminates when the system is active. Your vehicle remains stationary after you release the
brake pedal.
Illuminates when the system is on but unavailable to hold your vehicle at a standstill.
The system could be unavailable when any of the following occur: During an active park assist maneuver. Your vehicle is in stay in neutral mode.
See Automatic Transmission (page 161).
The driver door is open. The driver seatbelt has not been
fastened. You shift into reverse (R) before the
system is active.
Auto Hold Information Messages
ActionMessage
Displays as a reminder to fully close the driver door and fasten the driver seatbelt.
Auto Hold Close Door And Fasten Seat Belt To Enable
Displays when the system is not available.Auto Hold Not Available
Displays when the system is active. Press the brake pedal and the auto hold button on the center console to switch the system off.
Auto Hold Press Brake And Switch To Release
Fully press the brake pedal. The system has detected a fault that requires service. Have your vehicle checked as soon as possible.
Auto Hold System Fault Press Brake
The system has detected a fault that requires service. Have your vehicle checked as soon as possible.
Auto Hold System Malfunction
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Brakes
APPLYING THE PARKING BRAKE
WARNING: Always fully apply the parking brake and make sure you shift into park (P). Failure to follow this instruction could result in personal injury or death.
1. Firmly press the brake pedal. 2. Pull the parking lever upward to its
fullest extent. Note: Do not press the release button while pulling the parking brake lever upward. Note: If you park your vehicle on a hill and facing uphill, shift into park (P) and turn the steering wheel away from the curb. Note: If you park your vehicle on a hill and facing downhill, shift into park (P) and turn the steering wheel toward the curb.
RELEASING THE PARKING BRAKE 1. Firmly press the brake pedal. 2. Slightly pull the parking brake lever
upward. 3. Press the release button and push the
parking brake lever downward.
PARKING BRAKE AUDIBLE WARNING Sounds when the parking brake is on and your vehicle is moving. If the warning tone continues after you have released the parking brake, this indicates a malfunction. Have your vehicle checked as soon as possible.
PARKING BRAKE TROUBLESHOOTING
PARKING BRAKE WARNING LAMPS
WARNING: If you drive extended distances with the parking brake applied, you could cause damage to the brake system.
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It illuminates when you engage the parking brake and the ignition is on.
If it illuminates when your vehicle is moving, make sure the parking brake is disengaged. If the parking brake is disengaged, this indicates low brake fluid level or a brake system fault. Have your vehicle checked as soon as possible.
PARKING BRAKE INFORMATION MESSAGES
DescriptionMessage
You have not released the parking brake and your vehicle reaches 3 mph (5 km/h). If the message continues to appear after you have released the parking brake, have your vehicle checked as soon as possible.
Park Brake Engaged
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Parking Brake — Vehicles With: Conventional Mechanical Parking Brake
APPLYING THE PARKING BRAKE
WARNING: Always fully apply the parking brake and make sure you shift into park (P). Failure to follow this instruction could result in personal injury or death.
1. Firmly press the brake pedal. 2. Pull the parking lever upward to its
fullest extent. Note: Do not press the release button while pulling the parking brake lever upward. Note: If you park your vehicle on a hill and facing uphill, shift into park (P) and turn the steering wheel away from the curb. Note: If you park your vehicle on a hill and facing downhill, shift into park (P) and turn the steering wheel toward the curb.
RELEASING THE PARKING BRAKE 1. Firmly press the brake pedal. 2. Pull the parking brake lever upward to
its fullest extent. 3. Press the release button and push the
parking brake lever downward.
PUSHING THE PARKING BRAKE LEVER DOWN
E172225
If required, you can lower the parking brake lever to the fully down position, for example to swivel the seat. Push the parking brake lever downward without pressing the release button. The parking brake remains applied until you release it.
PARKING BRAKE AUDIBLE WARNING Sounds when the parking brake is on and your vehicle is moving. If the warning tone continues after you have released the parking brake, this indicates a malfunction. Have your vehicle checked as soon as possible.
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Parking Brake — Vehicles With: Push Down Parking Brake
PARKING BRAKE TROUBLESHOOTING
PARKING BRAKE WARNING LAMPS
WARNING: If you drive extended distances with the parking brake applied, you could cause damage to the brake
system.
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It illuminates when you engage the parking brake and the ignition is on.
If it illuminates when your vehicle is moving, make sure the parking brake is disengaged. If the parking brake is disengaged, this indicates low brake fluid level or a brake system fault. Have your vehicle checked as soon as possible.
PARKING BRAKE INFORMATION MESSAGES
DescriptionMessage
You have not released the parking brake and your vehicle reaches 3 mph (5 km/h). If the message continues to appear after you have released the parking brake, have your vehicle checked as soon as possible.
Park Brake Engaged
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Parking Brake — Vehicles With: Push Down Parking Brake
WHAT IS THE ELECTRIC PARKING BRAKE The electric parking brake is used to hold your vehicle on slopes and flat roads.
APPLYING THE ELECTRIC PARKING BRAKE
WARNING: Always fully apply the parking brake and make sure you shift into park (P). Failure to follow this instruction could result in personal injury or death.
WARNING: If you drive extended distances with the parking brake applied, you could cause damage to the brake system.
E267156 The switch is next to the steering wheel on the lower part of the instrument panel.
1. Pull the switch up. The red warning lamp flashes during operation and illuminates when the parking brake is applied. Note: You can apply the electric parking brake when the ignition is off. Note: The electric parking brake could apply when you shift into park (P). See Automatic Transmission (page 161).
APPLYING THE ELECTRIC PARKING BRAKE IN AN EMERGENCY You can use the electric parking brake to slow or stop your vehicle in an emergency. 1. Pull the switch up and hold it.
The electric parking brake continues to slow your vehicle down unless you release the switch. The red warning lamp illuminates, a tone sounds and the stoplamps turn on when you use the electric parking brake in an emergency. Note: Do not apply the electric parking brake when your vehicle is moving, except in an emergency.
MANUALLY RELEASING THE ELECTRIC PARKING BRAKE 1. Switch the ignition on. 2. Press and hold the brake pedal. 3. Push the switch down. The red warning lamp turns off.
Pulling Away on a Hill When Towing a Trailer 1. Press and hold the brake pedal. 2. Pull the switch upward and hold it. 3. Shift into gear. 4. Press the accelerator pedal until engine
has developed sufficient torque to prevent your vehicle from rolling down the hill.
5. Release the switch and pull away in a normal manner.
AUTOMATICALLY RELEASING THE ELECTRIC PARKING BRAKE 1. Close the driver door. 2. Shift into gear. 3. Press the accelerator pedal and pull
away in a normal manner.
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Electric Parking Brake
ELECTRIC PARKING BRAKE AUDIBLE WARNING Sounds when the parking brake is on and your vehicle is moving. If the warning tone continues after you have released the parking brake, this indicates a malfunction. Have your vehicle checked as soon as possible.
RELEASING THE ELECTRIC PARKING BRAKE IF THE VEHICLE BATTERY HAS RUN OUT OF CHARGE
WARNING: The electric parking brake does not operate if the vehicle battery has run out of charge.
Connect a booster battery to the vehicle battery to release the electric parking brake if the vehicle battery has run out of charge. See Jump Starting the Vehicle (page 251).
ELECTRIC PARKING BRAKE TROUBLESHOOTING
ELECTRIC PARKING BRAKE WARNING LAMPS
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The red warning lamp illuminates when the electronic parking brake is applied or for a few seconds on start up. If it remains illuminated or flashes when the electronic
parking brake is not applied, it indicates a malfunction. Have your vehicle checked as soon as possible.
ELECTRIC PARKING BRAKE INFORMATION MESSAGES
ActionMessage
The electric parking brake has malfunctioned. Have your vehicle checked as soon as possible.
Park Brake Malfunction Service Now
The electric parking brake has not released. Manually release the electric parking brake. If the message continues to appear, have your vehicle checked as soon as possible.
Park Brake Not Released
The electric parking brake has not applied. Apply the electric parking brake. If the message continues to appear, have your vehicle checked as soon as possible.
Park Brake Not Applied
The electric parking brake has not automatically released. Manually release the electric parking brake.
Park Brake Use Switch to Release
You have not pressed the brake pedal. Press the brake pedal to release the parking brake.
To Release: Press Brake and Switch
The electric parking brake has malfunctioned. Have your vehicle checked as soon as possible.
Park Brake Limited Func- tion Service Required
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Electric Parking Brake
ActionMessage
The electric parking brake has overheated. Wait for the elec- tric parking brake to cool down.
Park Brake System Over- heated
The electric parking brake is released.Park Brake Off
The electric parking brake has not released. Manually release the electric parking brake. If the message continues to appear, have your vehicle checked as soon as possible.
Release Park Brake
The electric parking brake is applied.Park Brake On
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Electric Parking Brake
PRINCIPLE OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction.
USING TRACTION CONTROL
WARNING: The stability and traction control light illuminates steadily if the system detects a failure. Make sure you did not manually disable the traction control system using the information display controls or the switch. If the stability control and traction control light is still illuminating steadily, have the system serviced by an authorized dealer immediately. Operating your vehicle with the traction control disabled could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
The system automatically turns on each time you switch the ignition on. If your vehicle is stuck in mud or snow, switching traction control off may be beneficial as this allows the wheels to spin. Note: When you switch traction control off, stability control remains fully active.
Switching the System Off or On When you switch the system off or on, a message appears in the information display showing system status.
E313166
Press the traction control button on the instrument panel to switch the system off or on.
System Indicator Lights and Messages
E138639
The stability and traction control light:
Temporarily illuminates on engine start-up.
Flashes when a driving condition activates either of the systems.
Illuminates if a problem occurs in either of the systems.
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The stability and traction control off light temporarily illuminates on engine start-up and stays on
when you switch the traction control system off.
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Traction Control
PRINCIPLE OF OPERATION
WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction and wheel and tire size may change the handling characteristics of your vehicle and may adversely affect the performance of the electronic stability control system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the electronic stability control system. Install any aftermarket stereo loudspeaker as far as possible from the front center console, the tunnel, and the front seats in order to minimize the risk of interfering with the electronic stability control sensors. Reducing the effectiveness of the electronic stability control system could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
WARNING: Remember that even advanced technology cannot defy the laws of physics. It’s always possible to lose control of a vehicle due to inappropriate driver input for the conditions. Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage. Activation of the electronic stability control system is an indication that at least some of the tires have exceeded their ability to grip the road; this could reduce the operator’s ability to control the vehicle potentially resulting in a loss of vehicle control, vehicle rollover, personal injury and death. If your electronic stability control system activates, SLOW DOWN.
The system automatically turns on each time you switch the ignition on.
If the stability control or traction control system detects a fault, the following may occur: The stability and traction control light
illuminates steadily. The stability control and traction
control systems do not enhance your vehicle’s ability to maintain traction of the wheels.
If the stability control or traction control system activates, the following may occur: The stability and traction control light
flashes. Your vehicle slows down. Reduced engine power. A vibration in the brake pedal. The brake pedal is stiffer than usual. If the driving condition is severe and
your foot is not on the brake pedal, the pedal may move as the system applies higher brake force.
The stability control system has several features built into it to help you maintain control of your vehicle.
Electronic Stability Control The system helps to prevent your vehicle skidding or laterally sliding by individually applying the brakes to one or more wheels and, if necessary, reducing engine power.
Roll Stability Control The system helps to prevent rollovers by detecting your vehicle’s roll motion, and individually applying the brakes to one or more wheels.
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Stability Control
Side-Wind Stabilization The system applies the brakes on one side of your vehicle to reduce the effect of a sudden side-wind gust on your vehicle’s path. When the system turns on, the stability and traction control light flashes, and a message may appear in the information display. You may notice a slight deceleration and may still need to make a steering correction to maintain the intended vehicle path. The system does not turn on for a continuous side-wind or during turns.
Traction Control The system enhances your vehicle’s ability to maintain traction of the wheels by detecting and controlling wheel spin. See Using Traction Control (page 180).
E72903
Vehicle without stability control skidding off its intended route.
A
Vehicle with stability control maintaining control on a slippery surface.
B
USING STABILITY CONTROL The system automatically turns on each time you switch the ignition on. You cannot switch the stability control and roll stability control systems off, but when you shift into reverse (R), the systems turn off. You can switch the traction control system off or on. See Using Traction Control (page 180).
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Stability Control
PRINCIPLE OF OPERATION
WARNING: To help avoid personal injury, always use caution when in reverse (R) and when using the sensing system.
WARNING: The system may not detect objects with surfaces that absorb reflection. Always drive with due care and attention. Failure to take care may result in a crash.
WARNING: Traffic control systems, inclement weather, air brakes, external motors and fans may affect the correct operation of the sensing system. This may cause reduced performance or false alerts.
WARNING: The system may not detect small or moving objects, particularly those close to the ground.
WARNING: If damage occurs in the immediate area surrounding the sensor, have your vehicle checked as soon as possible.
WARNING: The parking aid system can only assist you to detect objects when your vehicle is moving at parking speeds. To help avoid personal injury you must take care when using the parking aid system.
WARNING: In cold and severe weather conditions the system may not function. Rain, snow and spray can all limit sensor performance.
WARNING: The system may not function if the sensor is blocked.
Note: If your vehicle has MyKey, the sensing system cannot be switched off when a MyKey is present. See Principle of Operation (page 70). Note: Do not clean the sensors with sharp objects. Note: If your vehicle sustains damage to the bumper or fascia and you leave it misaligned or bent, the sensing zone may be altered causing inaccurate measurement of obstacles or false alerts. Note: Certain add-on devices installed around the bumper or fascia may create false alerts. For example, large trailer hitches, bike or surfboard racks, license plate brackets, bumper covers or any other device that may block the normal detection zone of the system. Remove the add-on device to prevent false alerts. Note: When you connect a trailer to your vehicle, the rear parking aid may detect the trailer and therefore provide an alert. Disable the rear parking aid when you connect a trailer to prevent the alert. The sensing system warns you of obstacles within a certain range of your vehicle. The system turns on when you switch the ignition on. You can switch the system off through the information display menu or from the pop-up message that appears once you shift the transmission into reverse (R). See General Information (page 115). If your vehicle has a parking aid button, you can switch the system off by pressing the button. The system turns on when you switch the ignition on. If a fault is present in the system, a warning message appears in the information display.
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Parking Aids
PARKING AID
WARNING: The parking aid system can only assist you to detect objects when your vehicle is moving at parking speeds. To help avoid personal injury you must take care when using the parking aid system.
WARNING: Traffic control systems, fluorescent lamps, inclement weather, air brakes, external motors and fans may affect the correct operation of the sensing system. This may cause reduced performance or false alerts.
WARNING: The system may not detect small or moving objects, particularly those close to the ground.
E139213
Press the parking aid button to switch the system on and off.
The system becomes active when you shift into reverse (R) and the vehicle speed is 5 mph (8 km/h) or less. The system remains active when you shift out of reverse (R) until the vehicle speed is greater than 5 mph (8 km/h), or until you press the parking aid button. Note: The system could turn off when you shift out of reverse (R). The system warns you of objects that are within the detection zone of the bumper areas.
E174857
A
B
Sensor coverage area is up to 27 in (70 cm) from the front bumper. There is decreased coverage area at the outer corners.
A
Sensor coverage area is up to 71 1 in (180 2 cm) from the rear bumper.
B
Note: Accessories that block the detection zone of the system may create false alerts. Note: Keep the sensors free from snow, ice and large accumulations of dirt. Note: If your vehicle sustains damage leaving the sensors misaligned, this may cause inaccurate measurements or false alerts. A tone sounds in the following manner when objects are near the front or rear bumpers: Objects detected by the front sensors
produce a high-pitched tone from the front speakers.
Objects detected by the rear sensors produce a low-pitched tone from the rear speakers.
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Parking Aids
The system reports the object that is closest to the front or rear of your vehicle. For example, if an object is 24 in (60 cm) from the front of your vehicle and at the same time, an object is only 16 in (40 cm) from the rear of your vehicle, a lower-pitched tone sounds from the rear speakers.
A continuous tone sounds from a front or rear speaker if an object is 12 in (30 cm) or less from the front or rear of your vehicle.
As your vehicle moves closer to an object, the rate of the tone increases. When the parking aid system sounds a tone, the audio system may reduce the set volume. When the warning ends, the audio system returns to the previously set volume. Note: Volume reduction is not a standard feature of all audio systems. The system detects objects when you shift into reverse (R) and: Your vehicle is moving toward a
stationary object at a speed of 5 mph (8 km/h) or less.
Your vehicle is stationary but an object is approaching your vehicle at a speed of 5 mph (8 km/h) or less.
Your vehicle is moving at a speed of 5 mph (8 km/h) or less, and an object is approaching your vehicle at a speed of 5 mph (8 km/h) or less.
REAR PARKING AID
WARNING: The system may not detect objects with surfaces that absorb reflection. Always drive with due care and attention. Failure to take care may result in a crash.
WARNING: The system may not detect small or moving objects, particularly those close to the ground.
WARNING: To help avoid personal injury, always use caution when in reverse (R) and when using the sensing system.
WARNING: The parking aid system can only assist you to detect objects when your vehicle is moving at parking speeds. To help avoid personal injury you must take care when using the parking aid system.
If the system malfunctions, a message appears in the information display. Note: Keep the sensors free from snow, ice and large accumulations of dirt. Note: Do not cover up the sensors. Note: Do not clean the sensors with sharp objects. Note: If your vehicle sustains damage leaving the sensors misaligned, this may cause inaccurate measurements or false alerts. Note: Some add-on accessories, for example large trailer hitches or bike or surfboard racks can cause reduced performance or false alerts. The sensors are active when the transmission is in reverse (R) and the vehicle speed is less than 5 mph (8 km/h). When the parking aid system sounds a tone, the audio system may reduce the set volume.
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Parking Aids
A warning tone sounds when an object approaches your vehicle. As your vehicle moves closer to an object, the rate of the tone increases. The warning tone continuously sounds when an object is 12 in (30 cm) or less from the center of the rear bumper. Note: There is a decreased coverage area at the outer corners.
E130178
Sensor coverage area is up to 70 in (180 cm) from the rear bumper.
The system detects large objects when you shift into reverse (R) and any of the following occur: Your vehicle is moving backward at low
speed. Your vehicle is stationary but an object
is approaching the rear of your vehicle at low speed.
Your vehicle is moving backward at low speed and an object is moving toward your vehicle, for example another vehicle at low speed.
If your vehicle remains stationary for two seconds the audible warning turns off. If your vehicle moves backward the tone sounds again. Note: If the detected object is 12 in (30 cm) or less from the rear bumper, the audible warning does not turn off.
Object Distance Indicator (If Equipped)
When you shift into reverse (R), the system provides object distance indication through the information display. As the distance to the object
decreases, the indicator blocks illuminate and move toward the vehicle icon.
If there is no object detected, the distance indicator blocks are gray.
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Parking Aids
Rear Parking Aid Information Messages
DescriptionMessage
The system has malfunctioned. Have your vehicle checked as soon as possible.
Park Aid Fault
The system has malfunctioned. Have your vehicle checked as soon as possible.
Check Park Aid
The system has malfunctioned. Have your vehicle checked as soon as possible.
Check Rear Park Aid
A sensor is blocked or the system has malfunctioned. Clean the bumper or remove any obstruction. If the message continues to appear, have your vehicle checked as soon as possible.
Rear Park Aid Not Available Sensor Blocked See Manual
FRONT PARKING AID
WARNING: The system may not detect objects with surfaces that absorb reflection. Always drive with due care and attention. Failure to take care may result in a crash.
WARNING: The system may not detect small or moving objects, particularly those close to the ground.
WARNING: The parking aid system can only assist you to detect objects when your vehicle is moving at parking speeds. To help avoid personal injury you must take care when using the parking aid system.
The sensors are on the front bumper. Note: Keep the sensors free from snow, ice and large accumulations of dirt. Note: Do not cover up the sensors. Note: Do not clean the sensors with sharp objects.
Note: If your vehicle sustains damage leaving the sensors misaligned, this may cause inaccurate measurements or false alerts. The sensors are active when the transmission is in any position other than park (P). When the parking aid system sounds a tone, the audio system may reduce the set volume. A warning tone sounds when an object approaches your vehicle. As your vehicle moves closer to an object, the rate of the tone increases. The warning tone continuously sounds when an object is 12 in (30 cm) or less from the front bumper. The system turns off when the vehicle speed reaches 5 mph (8 km/h).
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Parking Aids
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Sensor coverage area is up to 28 in (70 cm) from the center of the bumper. If the transmission is in reverse (R), the system detects objects when your vehicle is moving at low speed or an object is moving toward your vehicle, for example another vehicle at low speed. When you stop your vehicle, the audible warning turns off after two seconds. If the transmission is in any forward gear, the system provides audible warnings when your vehicle is moving and an object is within the detection area. When you stop your vehicle, the audible warning turns off after two seconds and the visual warning turns off after four seconds.
E139213
Press the parking aid button to switch the system off.
If the system malfunctions, a message appears in the information display.
Object Distance Indicator (If Equipped)
The system provides object distance indication through the information display.
As the distance to the object decreases, the indicator blocks illuminate and move toward the vehicle icon.
If there is no object detected, the distance indicator blocks are gray.
When you shift into reverse (R), the system provides audio warnings and visual indication when your vehicle is moving and the detected object is moving toward your vehicle. When you stop your vehicle, the audio warnings stop after two seconds. Visual indication remains on when the transmission is in reverse (R). When you shift into any forward gear, the system provides audio warnings and visual indication when your vehicle is moving at a speed of approximately 5 mph (8 km/h) or below and the system detects an object within the detection zone. When you stop your vehicle, the audio warnings stop after two seconds and visual indication stops after four seconds. Note: If the detected object is 12 in (30 cm) or less from your vehicle, visual indication remains on. When you shift into neutral (N), the system only provides visual indication if your vehicle is moving at a speed of approximately 5 mph (8 km/h) or below, for example, your vehicle is moving on a slope, and the system detects an object moving toward your vehicle. When you stop your vehicle, visual indication stops after four seconds.
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Front Parking Aid Information Messages
DescriptionMessage
The system has malfunctioned. Have your vehicle checked as soon as possible.
Park Aid Fault
The system has malfunctioned. Have your vehicle checked as soon as possible.
Check Park Aid
The system has malfunctioned. Have your vehicle checked as soon as possible.
Check Front Park Aid
A sensor is blocked or the system has malfunctioned. Clean the bumper or remove any obstruction. If the message continues to appear, have your vehicle checked as soon as possible.
Front Park Aid Not Available Sensor Blocked See Manual
SIDE SENSING SYSTEM
WARNING: The system may not detect objects with surfaces that absorb reflection. Always drive with due care and attention. Failure to take care may result in a crash.
WARNING: The system may not detect small or moving objects, particularly those close to the ground.
WARNING: To help avoid personal injury, always use caution when in reverse (R) and when using the sensing system.
WARNING: The parking aid system can only assist you to detect objects when your vehicle is moving at parking speeds. To help avoid personal injury you must take care when using the parking aid system.
The system uses the front and rear outermost parking aid sensors to detect objects that are near to the sides of your vehicle. The system displays them on a virtual map in the information display as your vehicle moves past them. The sensors are on the front and rear bumpers. Note: Keep the sensors free from snow, ice and large accumulations of dirt. Note: Do not cover up the sensors. Note: Do not clean the sensors with sharp objects. Note: If your vehicle sustains damage leaving the sensors misaligned, this may cause inaccurate measurements or false alerts. The system may not function if: You switch the ignition on, off and back
on within a few seconds. Your vehicle remains stationary for over
two minutes. The anti-lock brake system activates. The traction control system activates. Note: If you switch traction control off, the side sensing system also turns off.
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Note: Some accessories, for example large trailer hitches or bike or surfboard racks can cause reduced performance or false alerts. To reinitialize the system, you may have to drive your vehicle approximately 10 ft (3 m).
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The sensor coverage area is up to 24 in (60 cm) from the side of your vehicle. When the system detects an object within the coverage area and the driving path of your vehicle, an audible warning sounds. As your vehicle moves closer to the object, the rate of the tone increases. Note: The system does not detect an object that is moving toward the side of your vehicle, for example another vehicle moving at low speed, if it does not pass a front or rear sensor.
Object Distance Indicator (If Equipped)
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The system provides object distance indication through the information display. As the distance to the object
decreases, the indicator blocks illuminate and move toward the vehicle icon.
If there is no object detected, the distance indicator blocks are gray.
When you shift into reverse (R), the system provides audible warnings and a visual indication when detected objects are within 24 in (60 cm) and are inside the driving path of your vehicle. When you stop your vehicle, the audible warnings turn off after two seconds. When you shift into any forward gear, the system provides audible warnings and a visual indication when your vehicle is moving at a speed of approximately 5 mph (8 km/h) or below and the system detects an object within the detection zone. When you stop your vehicle, the audible warnings turn off after two seconds and the visual indication turns off after four seconds.
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When you shift into neutral (N), the system only provides a visual indication if your vehicle is moving at a speed of approximately 5 mph (8 km/h) or below. For example, your vehicle is moving on a slope, and the system detects an object moving toward your vehicle. When you stop your vehicle, the visual indication turns off after four seconds. If the system is not available, the side distance indicator blocks do not display.
ACTIVE PARK ASSIST The system assists parking into and out of parking spaces. Sensors are used to detect parking spaces. The system then steers as required to maneuver into or out of a parking space. You control the accelerator, brakes and changing gears.
Using Active Park Assist
WARNING: You must remain in your vehicle when the system turns on. At all times, you are responsible for controlling your vehicle, supervising the system and intervening, if required. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death.
WARNING: The sensors may not detect objects in heavy rain or other conditions that cause interference.
WARNING: You are responsible for controlling your vehicle at all times. The system is designed to be an aid and does not relieve you of your responsibility to drive with due care and attention. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
The active park assist button is next to the gearshift lever.
Driving into a Parking Space 1. Press the active park assist button. Note: The system searches for parallel parking spaces on the passenger side. Press the active park assist button again to make the system search for perpendicular spaces. 2. Use the direction indicator lever to
search for a parking space on the driver or passenger side of your vehicle.
3. Drive your vehicle approximately 3 ft (1 m) away from and parallel to the other parked vehicles when searching for a parking space.
Note: A tone sounds and a message appears in the information display when active park assist finds a suitable parking space. 4. Bring your vehicle to a complete
standstill. 5. Release the steering wheel and shift
into reverse (R). 6. Drive backward and your vehicle steers
itself into the parking space. 7. Follow the instructions on the
information display. Note: When parking is complete, a tone sounds and an information message appears.
Leaving a Parking Space The system assists leaving only parallel parking spaces. 1. Press the active park assist button. 2. Use the direction indicator lever to
choose the direction to leave. 3. Release the steering wheel and shift
into reverse (R).
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4. Follow the instructions on the information display.
Note: After the system drives your vehicle to a position where you can exit the parking space in a forward movement, a message appears instructing you to take full control of your vehicle.
Canceling Active Park Assist To cancel parking assistance at any time, press the active park assist button or turn the steering wheel.
Note: It also cancels when your vehicle exceeds 6 mph (9 km/h).
Brake System Intervention When active park assist is controlling the steering, it may under certain conditions apply the brakes to slow or stop your vehicle. Note: This could cause the parking assistance to cancel.
Active Park Assist Troubleshooting
Possible CauseSymptom
You may have switched traction control off.The system does not search for a parking space.
The transmission is in reverse (R). Your vehicle must be moving forward to be able to detect a parking space.
The sensors may be blocked. For example, snow, ice or large accumulations of dirt. Blocked sensors can affect how the system functions.
The system does not offer a parking space.
The sensors in the front or rear bumper could be damaged.
There is not enough room in the parking space for your vehicle to safely park.
There is not enough space for the parking maneuver on the opposite side of the parking space.
The parking space is more than 5 ft (1.5 m) or less than 2 ft (0.5 m) away.
The vehicle speed is greater than 22 mph (35 km/h) for parallel parking or greater than 19 mph (30 km/h) for perpendicular parking.
You recently disconnected or replaced the battery. After you reconnect the battery you must drive your vehicle on a straight road for a short period of time.
An irregular curb along the parking space prevents the system from correctly aligning your vehicle.
The system does not correctly position your vehicle in a parking space.
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Possible CauseSymptom
Vehicles or objects bordering the space may not be correctly parked.
Your vehicle stopped too far past the parking space.
The tires may not be correctly installed or maintained. For example, not inflated correctly, improper size, or of different sizes.
A repair or alteration changes the detection capabilities.
A parked vehicle has a high attachment. For example, a salt sprayer, snowplow or moving truck bed.
The parking space length or position of parked objects changes after your vehicle passes the space.
You are using a spare tire or a tire that is significantly worn more than the other tires.
The temperature around your vehicle quickly changes. For example, driving from a heated garage into cold outside temperature, or after leaving a car wash.
REAR VIEW CAMERA — VEHICLES WITH: PARKING AID CAMERA
WARNING: The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the interior and exterior mirrors for maximum coverage.
WARNING: Objects that are close to either corner of the bumper or under the bumper, might not be seen on the screen due to the limited coverage of the camera system.
WARNING: The operation of the camera depends on the outside temperature, vehicle and road conditions.
WARNING: Reverse your vehicle slowly. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
WARNING: Use caution when the rear cargo door is ajar. If the rear cargo door is ajar, the camera will be out of position and the video image could be incorrect. All guide lines disappear when the rear cargo door is ajar. Failure to follow this instruction could result in personal injury.
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WARNING: Use caution when turning camera features on or off when the transmission is not in park (P). Make sure your vehicle is not moving.
WARNING: To help avoid personal injury always use caution when in reverse (R) and when using the rear view camera.
The rear view camera provides an image of the area behind your vehicle. During operation, lines appear in the display that represents the path of your vehicle and proximity to objects behind it.
Rear View Camera Locations
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The rear view camera is below the central high mounted stop lamp or on the rear cargo door.
Using the Rear View Camera The rear view camera system displays what is behind your vehicle when you shift the transmission into reverse (R). Note: The reverse sensing system is not effective at speeds above 3 mph (5 km/h) and may not detect certain angular or moving objects. Note: If the transmission is in reverse (R) and the rear cargo door is open, no rear view camera features will display. Note: When towing, the camera only sees what you are towing. This might not provide adequate coverage as it usually provides in normal operation and some objects might not be seen. In some vehicles, the guidelines may disappear when you connect the trailer tow connector. The system may not correctly operate in any of the following conditions: Nighttime or dark areas if the reverse
lamps are not operating. If the camera is obstructed.Clean the
lens with a soft, lint-free cloth and non-abrasive cleaner.
The camera is misaligned due to damage to the rear of your vehicle.
Rear View Camera Guidelines
WARNING: Objects above the camera may not be visible. Check the area behind your vehicle when necessary.
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A B C D
F
E
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Active guidelines.A Centerline.B Fixed guideline: Green zone.C Fixed guideline: Yellow zone.D Fixed guideline: Red zone.E Rear bumper.F
If the vehicle battery is disconnected, the guidelines are not fully functional directly after the battery is reconnected. The guidelines become fully functional after you drive your vehicle as straight as possible for five minutes at a minimum speed of 31.1 mph (50 km/h).
The system uses three types of guidelines to help you see what is behind your vehicle: Active guidelines show the intended
path of your vehicle when reversing. The centerline helps align the center
of your vehicle with a trailer. Fixed guidelenes show the actual path
of your vehicle when reversing in a straight line.This can be helpful when backing into a parking space or aligning your vehicle with another object.
Active guidelines are only available with fixed guidelines. To use active guidelines, turn the steering wheel to point the guidelines toward an intended path. If you change the steering wheel position when driving in reverse (R), your vehicle might deviate from the original intended path. The fixed and active guidelines fade in and out depending on the steering wheel position. When the steering wheel position is straight the active guidelines are not visible. Objects in the red zone are closest to your vehicle and objects in the green zone are further from your vehicle. Note: Guidelines are only available when the transmission is in reverse (R).
System Settings You can adjust the camera settings using the vehicle settings menu. See Settings (page 427).
Manual Zoom
WARNING: When manual zoom is on, the full area behind your vehicle may not show. Be aware of your surroundings when using the manual zoom feature.
Manual zoom is only available when you shift the transmission into reverse (R).
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Selectable settings for this feature are Zoom in (+) and Zoom Out (-). Press the symbol in the camera screen to change the view. The default setting is Zoom OFF. The rear bumper remains in the image as a reference point. Note: Only the centerline shows when you switch on manual zoom.
Rear View Camera Delay You can switch this feature on or off using the vehicle settings menu. See Settings (page 427). The default setting is off. When shifting the transmission out of reverse (R) and into any gear other than park (P), the camera image remains in the display until: Your vehicle speed sufficiently
increases. You shift your vehicle into park (P).
Enhanced Parking Aids or Park Pilot (If Equipped)
You can switch this feature on or off using the vehicle settings menu. See Settings (page 427). When the reverse sensing system detects an object, it displays red, yellow and green indicators at the top of the image.
180 DEGREE CAMERA
WARNING: The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the interior and exterior mirrors for maximum coverage.
WARNING: Objects that are close to either corner of the bumper or under the bumper, might not be seen on the screen due to the limited coverage of the camera system.
WARNING: Use caution when turning camera features on or off when the transmission is not in park (P). Make sure your vehicle is not moving.
WARNING: You are responsible for controlling your vehicle at all times. The system is designed to be an aid and does not relieve you of your responsibility to drive with due care and attention. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
Note: Use caution using the 180 view when any of the doors are ajar. If a door is ajar, the camera will be out of position and the video image may be incorrect.
Front View Camera
WARNING: The front camera system still requires the driver to use it in conjunction with looking out of your vehicle.
Note: The system turns off the front video image when your vehicle is in motion at low speed, except when in reverse (R). Note: The area displayed on the screen may vary according to your vehicle’s orientation or road condition. Note: The camera system may not operate correctly if mud, water or debris obstructs the camera’s view. You can clean the lens with a soft, lint-free cloth and non-abrasive cleaner or by using your front washer. See Wipers and Washers (page 97).
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The front view camera is located in the grille. It provides a video image of the area in front of your vehicle. It adds assistance to the driver while driving forward at low speeds.
Using the 180 degree camera system The 180 degree camera system consists of front and rear cameras. The system: Allows you to see what is directly in
front or behind your vehicle. Provides cross traffic view in front and
behind your vehicle. Provides visibility during parking
maneuvers.
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The camera system button is located near the display screen and turns on the front camera
when your vehicle is not in reverse (R). The front view camera will switch off if your vehicle speed exceeds 10 km/h (6 mph). Switch the system back on by pressing the camera system button once below speed threshold.
Camera Views Press the camera system button to activate the camera views and the camera view buttons.
When in park (P), neutral (N) or drive (D), only the front images display when you press the button. When in reverse (R), only the rear images display.
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Press the camera view button to toggle between the different camera views.
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Normal View: Provides an image of what is directly in front or behind your vehicle.
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Expanded View: Provides an extended view of what is in front or behind your vehicle.
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Zooms in on the image.
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PRINCIPLE OF OPERATION Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal. You can use cruise control when your vehicle speed is greater than 20 mph (30 km/h).
USING CRUISE CONTROL
WARNING: Do not use cruise control on winding roads, in heavy traffic or when the road surface is slippery. This could result in loss of vehicle control, serious injury or death.
WARNING: When you are going downhill, your vehicle speed could increase above the set speed. The system does not apply the brakes.
The cruise controls are on the steering wheel.
Switching Cruise Control On
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Press the button.
Switching Cruise Control Off
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Press the button when the system is in standby mode. The system also turns off when you
switch the ignition off. Note: The set speed erases when you switch the system off.
Setting the Cruise Speed Drive to the required speed.
Press the toggle button upward or downward to set the current speed.
Take your foot off the accelerator pedal. Note: The set speed appears in the information display.
Changing the Set Speed Press the toggle button upward to increase the set speed.
Press the toggle button downward to decrease the set speed.
You can adjust the set speed in small or large increments. Press the toggle button upward or downward once to adjust the set speed in small increments. Press and hold the toggle button upward or downward to adjust the set speed in large increments. Note: If you accelerate by pressing the accelerator pedal, the set speed does not change. When you release the accelerator pedal, your vehicle returns to the speed that you previously set.
Canceling the Set Speed Press the button, or press the brake pedal to cancel the set speed.
Note: The set speed is stored. Note: The system cancels if the vehicle speed drops below 10 mph (16 km/h) under the set speed when driving uphill.
Resuming the Set Speed Press to resume the set speed.
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Cruise Control Indicator
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The indicator appears when you switch the system on.
USING ADAPTIVE CRUISE CONTROL (IF EQUIPPED)
WARNING: You are responsible for controlling your vehicle at all times. The system is designed to be an aid and does not relieve you of your responsibility to drive with due care and attention. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
WARNING: Pay close attention to changing road conditions such as entering or leaving a highway, on roads with intersections or roundabouts, roads without visible lanes of travel, roads that are winding, slippery, unpaved, or steep slopes.
WARNING: The system may not detect stationary or slow moving vehicles below 6 mph (10 km/h).
WARNING: Do not use the system when towing a trailer that has aftermarket electronic trailer brake controls. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
WARNING: The system is not a crash warning or avoidance system.
WARNING: The system does not detect pedestrians or objects in the road.
WARNING: The system does not detect oncoming vehicles in the same lane.
WARNING: Do not use the system in poor visibility, for example fog, heavy rain, spray or snow.
WARNING: Do not use tire sizes other than those recommended because this can affect the normal operation of the system. Failure to do so may result in a loss of vehicle control, which could result in serious injury.
The system adjusts the vehicle speed to maintain the set gap between you and the vehicle in front of you in the same lane. You can select four gap settings. The system uses a radar that projects a beam directly in front of your vehicle.
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The adaptive cruise controls are on the steering wheel.
Switching Adaptive Cruise Control On
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Press to set the system in standby mode.
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The indicator, current gap setting and set speed appear in the information display.
Setting the Adaptive Cruise Speed Drive to the required speed.
Press the toggle button upward to set the current speed.
Take your foot off the accelerator pedal. The indicator, current gap setting and set speed appear in the information display.
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A vehicle graphic appears in the information display if the system detects a vehicle in front of you. Note: When adaptive cruise control is active, the speedometer may vary slightly from the set speed displayed in the information display.
Following a Vehicle
WARNING: When following a vehicle that is braking, your vehicle does not always decelerate quickly enough to avoid a crash without driver intervention. Apply the brakes when necessary. Failure to follow this instruction could result in personal injury or death.
WARNING: The system only warns of vehicles detected by the radar sensor. In some cases there may be no warning or a delayed warning. Apply the brakes when necessary. Failure to follow this instruction could result in personal injury or death.
When a vehicle ahead of you enters the same lane or a slower vehicle is ahead in the same lane, the vehicle speed adjusts to maintain a preset gap distance. A vehicle graphic appears in the information display. Note: When you are following a vehicle and you switch on a direction indicator, adaptive cruise control may provide a small temporary acceleration to help you pass. Your vehicle maintains a consistent gap from the vehicle ahead until: The vehicle in front of you accelerates
to a speed above the set speed. The vehicle in front of you moves out
of the lane you are in. You set a new gap distance. The system applies the brakes to slow your vehicle to maintain a safe gap distance from the vehicle in front. The system only applies limited braking. You can override the system by applying the brakes. If the system determines that its maximum braking level is not sufficient, an audible warning sounds when the system continues to brake. Take immediate action.
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Note: The brakes may emit noise when applied by the system.
Setting the Gap Distance You can decrease or increase the distance between your vehicle and the vehicle in front by pressing the gap control.
Note: It is your responsibility to select a gap appropriate to the driving conditions.
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The selected gap appears in the information display as shown by the bars in the image. You can select four gap settings.
Adaptive Cruise Control Distance Between Vehicle Settings
Dynamic Beha- vior
Distance GapTime Gap — Seconds
Graphic Display — Bars Indicated
Between Vehicles
Set Speed
yd (m)mph ( km/h)
Sport.31 (28)1162 (100)
Normal.43 (39)1.4262 (100)
Normal.55 (50)1.8362 (100)
Comfort.67 (61)2.2462 (100)
When you switch the ignition on, the system selects the last chosen gap setting.
Overriding the System
WARNING: If you override the system by pressing the accelerator pedal, it does not automatically apply the brakes to maintain a gap from any vehicle ahead.
Use the accelerator pedal to intentionally exceed the set speed limit. When you override the system, the vehicle graphic disappears from the information display.
Changing the Set Speed Press the toggle button upward to increase the set speed.
Press the toggle button downward to decrease the set speed.
You can adjust the set speed in small or large increments. Press the toggle button upward or downward once to adjust the set speed in small increments. Press and hold the toggle button upward or downward to adjust the set speed in large increments.
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The system may apply the brakes to slow your vehicle to the new set speed. The set speed continuously displays in the information display when the system is active.
Canceling the Set Speed Press the button, or tap the brake pedal.
The last set speed displays with a strikethrough and the last gap setting appears but does not erase. Note: The set speed also cancels if you press the clutch pedal for an extended period.
Resuming the Set Speed Press the button.
The vehicle speed returns to the previously set speed and gap setting. The set speed continuously shows in the information display when the system is active. Note: Only use resume if you are aware of the set speed and intend to return to it.
Automatic Cancellation The system does not operate if the vehicle speed is below 12 mph (20 km/h). A tone sounds and adaptive braking releases if the vehicle speed falls below 12 mph (20 km/h). Automatic cancellation can also occur when: The tires lose traction. The engine speed is too low. You apply the parking brake. Note: If the engine speed drops too low, the information display advises you to shift to a lower gear.
Hilly Condition Usage Select a lower gear when the system is active and you are driving downhill on steep grades, for example in mountainous areas. The system needs additional engine braking in these situations to reduce the load on the brake system to prevent it from overheating. Note: A tone sounds and the system turns off if it applies brakes for an extended period of time. This allows the brakes to cool. The system operates after the brakes cool.
Switching Adaptive Cruise Control Off
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Press the button.
Note: The set speed erases when you switch the system off.
Detection Issues
WARNING: On rare occasions, detection issues can occur due to the road infrastructures, for example bridges, tunnels and safety barriers. In these cases, the system may brake late or unexpectedly. At all times, you are responsible for controlling your vehicle, supervising the system and intervening, if required.
WARNING: If the system malfunctions, have your vehicle checked as soon as possible.
The radar has a limited field of view. It does not detect all vehicles in all situations and could detect vehicles later that you expect. The lead vehicle graphic does not display if the system does not detect a vehicle in front of you.
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Detection issues can occur:
When driving on a different line than the vehicle in front.
A
With vehicles that edge into your lane. The system can only detect these vehicles once they fully move into your lane.
B
There may be issues with the detection of vehicles in front when driving into and coming out of a bend or curve in the road.
C
In these cases, the system may brake late or unexpectedly. You should stay alert and take action when necessary.
If something hits the front of your vehicle or damage occurs, the radar-sensing zone may change. This could cause the system to malfunction. Have your vehicle checked as soon as possible.
System Not Available The system may not turn on if there is: A blocked sensor. High brake temperature. A failure in the system or a related
system.
Adaptive Cruise Control System Sensors
WARNING: The system may not operate properly if the sensor is blocked. Keep the windshield free from obstruction.
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The camera is mounted behind the interior mirror.
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The radar is behind the front grille below the license plate.
A message displays if something obstructs the radar signals from the sensor. The system cannot detect a vehicle ahead and does not function when something blocks the sensor. Note: You cannot see the sensor, it is behind a fascia panel. Note: Keep the front of your vehicle free of dirt, metal badges or objects. Vehicle front protectors, aftermarket lights, additional paint or plastic coatings could also degrade sensor performance.
ActionCause
Clean the radiator grille in front of the radar or remove any obstruction.
The surface of the radar in the radiator grille is dirty or obstructed.
Wait a short period of time. It may take several minutes for the radar to detect that it is free from obstruction.
The surface of the radar is clean but the message remains in the display.
Do not use the system in these conditions because it may not detect any vehicles ahead.
Heavy rain or snow interfere with the radar signals.
Do not use the system in these conditions because it may not detect any vehicles ahead.
Swirling water, snow or ice on the surface of the road interfere with the radar signals.
Wait a short period of time or switch to normal cruise control.
You are in a desert or remote area with no other vehicles and no roadside objects.
Due to the nature of radar technology, a blocked sensor message could display when the sensor is not blocked. This can happen, for example, when driving in sparse rural or desert environments. A false blocked condition self clears or clears after you switch the ignition off and on.
Switching to Normal Cruise Control
WARNING: Normal cruise control will not brake when your vehicle is approaching slower vehicles. Always be aware of which mode you have selected and apply the brakes when necessary.
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You can change from adaptive cruise control to cruise control using the
information display.
To switch between adaptive cruise control and normal cruise control, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Driver Assist.
Press the OK button.Cruise Control
Press the OK button. Press the toggle button upward or downward to choose your required setting. Press the OK button.
Mode
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The cruise control indicator replaces the adaptive cruise control indicator if you select
normal cruise control. The gap setting does not display, the system does not automatically respond to lead vehicles and adaptive braking does not activate. The system remembers the last setting when you start your vehicle.
Adaptive Cruise Control Indicator
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The indicator appears when you switch the system on.
The indicator appears in the information display when the system is in standby mode and when you set the adaptive cruise speed.
Adaptive Cruise Control Information Messages
ActionMessage
The radar has reduced visibility.Adaptive Cruise Not Available Sensor Blocked See Manual
The system is not available.Adaptive Cruise Not Available
The system has malfunctioned. Have your vehicle checked as soon as possible.
Adaptive Cruise Malfunc- tion
You have switched normal cruise control on. Adaptive braking turns off.
Normal Cruise Active Adaptive Braking Off
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SPEED LIMITER Principle of Operation
WARNING: When you are going downhill, your vehicle speed could increase above the set speed. The system does not apply the brakes.
WARNING: The system is designed to aid the driver. It is not intended to replace your attention and judgment. You are still responsible to drive with due care and attention.
The system allows you to set a speed to which your vehicle becomes limited. The set speed sets the effective maximum speed of your vehicle. You can temporarily exceed the set speed if required, for example to overtake.
Using Speed Limiter The controls are on the steering wheel.
Switching the System On and Off Press to set the system in standby mode. Press again to switch the system off.
Setting the Speed Limiter Press the toggle button upward or downward with the system in standby mode to set the speed limiter to the current vehicle speed. The set speed is stored and displayed in the information
display.
You can adjust the set speed in small or large increments. Press the toggle button upward or downward once to adjust the set speed in small increments. Press and hold the toggle button upward or downward to adjust the set speed in large increments.
Canceling the Set Speed Press to cancel the set speed limiter. The system returns to standby mode.
Resuming the Set Speed Press to resume the set speed limiter.
Intentionally Exceeding the Speed Limit Firmly press the accelerator pedal to temporarily exceed the set speed limit. The system resumes when the vehicle speed drops below the set speed limit, or when you press the RES button.
System Warnings If you intentionally exceed the set speed, a warning appears in the information display. If you unintentionally exceed the set speed, for example when you are going downhill, a warning appears in the information display and a tone sounds.
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DRIVER ALERT
WARNING: You are responsible for controlling your vehicle at all times. The system is designed to be an aid and does not relieve you of your responsibility to drive with due care and attention. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
WARNING: The system may not operate properly if the sensor is blocked. Keep the windshield free from obstruction.
WARNING: Take regular rest breaks if you feel tired. Do not wait for the system to warn you.
WARNING: Certain driving styles may result in the system warning you even if you are not feeling tired.
WARNING: In cold and severe weather conditions the system may not function. Rain, snow and spray can all limit sensor performance.
WARNING: The system will not operate if the sensor cannot track the road lane markings.
WARNING: If damage occurs in the immediate area surrounding the sensor, have your vehicle checked as soon as possible.
WARNING: The system may not correctly operate if your vehicle is fitted with a suspension kit not approved by us.
The system is designed to alert you if it calculates that you are becoming drowsy or if your driving deteriorates.
The system calculates your alertness level based upon your driving behavior in relation to the lane markings and other factors when the vehicle speed is greater than approximately 40 mph (65 km/h).
Driver Alert System Warnings The warning system has two stages: 1. A temporary warning is issued to advise
you to take a rest. This message only appears for a short time.
2. If you do not rest and the system continues to detect that your driving deteriorates, it issues a further warning. This remains in the information display until you cancel it.
Note: The system does not warn you if the vehicle speed falls below approximately 40 mph (65 km/h).
Driver Alert System Display 1. Using the information display controls
on the steering wheel, select Settings. 2. Select Information. 3. Select Driver Alert. Your calculated alertness level is shown by six steps as a colored bar. The bar travels from right to left as your calculated alertness level decreases.
E249476
Your calculated alertness level is good.
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E249477
Your calculated alertness level is low. You should stop your vehicle and take a rest as soon as it is safe to do so. Your calculated alertness level shows in gray if: The sensor cannot track the road lane
markings. The vehicle speed is less than
approximately 40 mph (65 km/h).
Switching Driver Alert On and Off 1. Using the information display controls
on the steering wheel, select Driver Assist..
2. Switch Driver Alert on or off. Note: The system remains on or off depending on how it was last set.
Resetting Driver Alert You can reset the system by: Switching the ignition off and on when
your vehicle is stationary. Opening and closing the driver door
when your vehicle is stationary.
Driver Alert System Messages
ActionMessage
Displays when we recommend that you take a break due to low alertness levels.
Driver Alert Warning Rest Suggested
Displays when you must take a break due to low alertness levels.
Driver Alert Warning Rest Now
LANE KEEPING SYSTEM
WARNING: You are responsible for controlling your vehicle at all times. The system is designed to be an aid and does not relieve you of your responsibility to drive with due care and attention. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
WARNING: The system may not function if the sensor is blocked.
WARNING: The sensor may incorrectly track lane markings as other structures or objects. This can result in a false or missed warning.
WARNING: In cold and severe weather conditions the system may not function. Rain, snow and spray can all limit sensor performance.
WARNING: Large contrasts in outside lighting can limit sensor performance.
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WARNING: The system will not operate if the sensor cannot track the road lane markings.
WARNING: If damage occurs in the immediate area surrounding the sensor, have your vehicle checked as soon as possible.
WARNING: The system may not correctly operate if your vehicle is fitted with a suspension kit not approved by us.
The system is designed to alert you by providing temporary steering assistance or steering wheel vibration when it detects an unintended lane departure. The system detects and tracks the road lane markings using a camera mounted behind the interior mirror. The system only operates when the vehicle speed is greater than approximately 37 mph (60 km/h). You can view the system status in the information display. Note: The system works when the camera can detect at least one lane marking or the edge of the road. The system may not correctly operate in any of the following conditions: The system does not detect at least
one lane marking or the edge of the road.
You switch the direction indicator on. You apply direct steering, accelerate
fast or brake hard. The vehicle speed is less than 37 mph
(60 km/h). The anti-lock brake, stability control or
traction control system activates. Narrow lane width.
The system may not correct lane positioning in any of the following conditions: High winds. Uneven road surfaces. Heavy or uneven loads. Incorrect tire pressure.
Switching Lane Keeping System On or Off
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Press the button on the direction indicator stalk. Note: A warning indicator may remain illuminated in the information display when you switch the system off. Note: The system may turn on when you start your vehicle.
Lane Keeping System Settings The system has different settings that you can view or adjust using the information display. Note: The system remembers the last setting when you start your vehicle. If the system detects a MyKey, the mode is set to alert.
Alert Mode Provides steering wheel vibration when the system detects an unintended lane departure.
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Adjusting the Steering Wheel Vibration Intensity 1. Using the information display controls
on the steering wheel, select Driver Assist..
2. Select Lane Keeping System. 3. Select Intensity. 4. Select a setting and press the OK
button. Note: This setting does not affect aid mode. Note: The system remembers the last setting when you start your vehicle.
Adjusting the Lane Keeping System Sensitivity 1. Using the information display controls
on the steering wheel, select Driver Assist..
2. Select Lane Keeping System. 3. Select Sensitivity. 4. Select a setting and press the OK
button.
Aid Mode Provides temporary steering assistance toward the lane center when the system detects an unintended lane departure. Note: When aid mode is on and the system does not detect any steering activity for a short period of time, for example lightly holding the steering wheel, the system alerts you to put your hands on the steering wheel.
Alert and Aid Mode Provides temporary steering assistance toward the lane center when the system detects an unintended lane departure. If your vehicle continues drifting out of the lane, the steering wheel vibrates.
E165517
Alert mode.A Aid mode.B
Note: The diagram illustrates general zone coverage. It does not provide exact zone parameters.
Switching the Lane Keeping System Mode 1. Using the information display controls
on the steering wheel, select Driver Assist..
2. Select Lane Keeping System. 3. Select Mode. 4. Select a setting and press the OK
button.
Lane Keeping System Display
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When the system is on, a graphic of lane markings appears in the information display.
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Lane Keeping System Warning Lamps and Indicators Lane Keeping Alert Indicators
E251020 It illuminates in the information display when you switch the system on and Aid Mode or Alert
and Aid Mode are selected.
It illuminates in the information display when you switch the system on and Alert Mode is
selected.
Lane Keeping Aid Warning Lamp It could illuminate when you switch the system off. If it illuminates when you are driving,
this indicates a malfunction. Have your vehicle checked as soon as possible.
Black and White Information Display
System StatusIndicator
Unavailable.Gray.
Available.White.
Temporary steering assistance.White and inverted.
Temporary steering assistance and steering wheel vibration.White and flashing.
Color Information Display
System StatusIndicator
Unavailable.Gray.
Available.Green.
Temporary steering assistance.Amber.
Temporary steering assistance and steering wheel vibration.Red.
Lane Keeping System Messages
ActionMessage
The system has detected a fault that requires service. Have your vehicle checked as soon as possible.
Lane Keeping Sys. Malfunction Service Required
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BLIND SPOT INFORMATION SYSTEM
WARNING: Do not use the blind spot information system as a replacement for using the interior and exterior mirrors or looking over your shoulder before changing lanes. The blind spot information system is not a replacement for careful driving.
WARNING: The system may not operate properly during severe weather conditions, for example snow, ice, heavy rain and spray. Always drive with due care and attention. Failure to take care may result in a crash.
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The system is designed to detect vehicles that may have entered the blind spot zone. The detection area is on both sides of your vehicle, extending rearward from the exterior mirrors to approximately 13 ft (4 m) beyond the rear bumper. The detection area extends to approximately 59 ft (18 m) beyond the rear bumper when the vehicle speed is greater than 30 mph (48 km/h) to alert you of faster approaching vehicles.
Note: The system does not prevent contact with other vehicles. It is not designed to detect parked vehicles, pedestrians, animals or other infrastructures.
Using the Blind Spot Information System Vehicles with Automatic Transmission The system turns on when all of the following occur: You start your vehicle. You shift into drive (D). The vehicle speed is greater than
6 mph (10 km/h). Note: The system does not operate in park (P) or reverse (R).
Vehicles with Manual Transmission The system turns on when all of the following occur: You start your vehicle. The vehicle speed is greater than
6 mph (10 km/h). Note: The system does not operate in reverse (R).
Blind Spot Information System Sensors
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The sensors are behind the rear bumper on both sides of your vehicle. Note: Keep the sensors free from snow, ice and large accumulations of dirt.
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Note: Do not cover the sensors with bumper stickers, repair compound or other objects. Note: Blocked sensors could affect system performance. If the sensors are blocked, a message may appear in the information display. The indicators remain illuminated in the exterior mirror but the system does not alert you.
Switching the Blind Spot Information System On and Off 1. Using the information display controls
on the steering wheel, select Settings. 2. Select Driver Assistance. 3. Select Blind Spot. 4. Switch Blind Spot on or off. When you switch the system off, a warning lamp illuminates in the instrument cluster and the alert indicators flash twice. The system remembers the last setting when you start your vehicle. Note: The system may not correctly operate when towing a trailer. The system turns off when you attach a trailer, if your vehicle has an approved trailer tow module and tow bar. For vehicles with an aftermarket trailer tow module or tow bar, turn the system off when you attach a trailer. To permanently switch the system off, contact an authorized dealer.
Blind Spot Information System Indicator
E249861 When the system detects a vehicle, an alert indicator illuminates in the exterior mirror
on the side the approaching vehicle is coming from. If you turn the direction indicator on for that side of your vehicle, the alert indicator flashes. Note: The system may not alert you if a vehicle quickly passes through the detection zone.
Blind Spot Information System with Trailer Tow
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The blind spot information system with trailer tow is designed to detect vehicles that may have entered the blind spot zone. The detection area is on both sides of your vehicle and trailer, extending rearward from the exterior mirrors to the end of your trailer. When you attach a trailer and have set up a trailer, the blind spot information system with trailer tow becomes active when driving forward above 6 mph (10 km/h). You can set up the trailer length, select a trailer or switch blind spot information system with trailer tow off. Note: The system remembers the last trailer setting when you start your vehicle.
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Setting up the Trailer Length
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Trailer length.A Trailer width.B Trailer hitch.C
The system operates only if the trailer front width is less than 7.9 ft (2.4 m), and the total length from the trailer hitch to the rear of the trailer is less than 33 ft (10 m). 1. Using the information display controls
on the steering wheel, select Settings. 2. Select Driver Assistance. 3. Select Blind Spot. 4. Select Trailer Lengths. 5. Select Trailer A, Trailer B or Trailer C. 6. Select the trailer length at the closest
available value. Note: Proper measurement and measurement entry are required for the system to function as designed. 7. Press the OK button. Note: If you attach load carriers such as bike racks or cargo racks with electrical lighting, enter a length of 3 ft (1 m). Cross Traffic Alert remains on.
Selecting a Trailer If you select a trailer in the information display prior to connecting a trailer, the system loads that configuration and an information message appears in the information display when you connect the trailer. 1. Using the information display controls
on the steering wheel, select Settings. 2. Select Driver Assistance. 3. Select Blind Spot. 4. Select Trailer. 5. Select Trailer A, Trailer B or Trailer C. 6. Press the OK button.
Switching the Blind Spot Information System with Trailer Tow Off 1. Using the information display controls
on the steering wheel, select Settings. 2. Select Driver Assistance. 3. Select Blind Spot. 4. Select Trailer. 5. Select None. 6. Press the OK button. When you switch the system off, a warning lamp illuminates and the alert indicators flash twice. Note: The system turns off and a message appears when a trailer is connected, but not set up or selected.
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Blind Spot Information System Limitations Some trailers may cause a slight change in system performance: Wide box trailers, especially those
wider than the towing vehicle, may cause false alerts to occur when driving next to infrastructure or near parked cars. A false alert may also occur while making a 90-degree turn or driving through a roundabout.
Wide trailers that have a total length greater than 20 ft (6 m) may cause delayed alerts when a vehicle is passing at high speed.
Box trailers that have a width greater than 7.9 ft (2.4 m) may cause early alerts when you pass a vehicle.
Clam shell or V-Nose box trailers with a width greater than 7.9 ft (2.4 m) may cause delayed alerts when a vehicle traveling the same speed as your vehicle merges lanes.
Blind Spot Information System Warning Lamp
E249861 It illuminates in the instrument cluster if you switch the system off.
If it illuminates when the system is on this indicates a malfunction. Have your vehicle checked as soon as possible.
Blind Spot Information System Information Messages
DescriptionMessage
Displays if the new trailer is attached but not selected. Select a trailer.
Trailer Blind Spot Add Trailer Exit Press OK to Select
Displays if the blind spot information system sensors are blocked.
Blind Spot Not Available Sensor Blocked See Manual
Displays if you attach a trailer to your vehicle.Blind spot & cross Traffic alert deact. Trailer attached
The system has detected a fault that requires service. Have your vehicle checked as soon as possible.
Blind Spot System Fault
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CROSS TRAFFIC ALERT
WARNING: Do not use the cross traffic alert system as a replacement for using the interior and exterior mirrors or looking over your shoulder before reversing out of a parking space. The cross traffic alert system is not a replacement for careful driving.
WARNING: The system may not operate properly during severe weather conditions, for example snow, ice, heavy rain and spray. Always drive with due care and attention. Failure to take care may result in a crash.
The system is designed to alert you of vehicles approaching from the sides behind your vehicle when you shift into reverse (R).
Using Cross Traffic Alert The system is designed to detect vehicles that approach at a speed between 4 mph (6 km/h) and 37 mph (60 km/h). Coverage decreases when the sensors are partially, mostly or fully obstructed. Slowly reversing helps increase the coverage area and effectiveness. The system turns on when you start the engine and you shift into reverse (R). The system turns off when you shift out of reverse (R).
E142440
The sensor on the left-hand side is only partially obstructed and zone coverage on the right-hand side is maximized.
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Zone coverage also decreases when parking at narrow angles. The sensor on the left-hand side is mostly obstructed and zone coverage on that side is severely reduced.
Cross Traffic Alert System Sensors
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The sensors are behind the rear bumper on both sides of your vehicle. Note: Keep the sensors free from snow, ice and large accumulations of dirt. Note: Do not cover the sensors with bumper stickers, repair compound or other objects. Note: Blocked sensors could affect system performance.
If the sensors are blocked, a message may appear in the information display when you shift into reverse (R).
Cross Traffic Alert System Limitations The system may not correctly operate when any of the following occur: The sensors are blocked. Adjacently parked vehicles or objects
are obstructing the sensors. Vehicles approach at speeds less than
4 mph (6 km/h) or greater than 37 mph (60 km/h).
The vehicle speed is greater than 7 mph (12 km/h).
You reverse out of an angled parking space.
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Cross Traffic Alert behavior when trailer is attached Note: The system may not correctly operate when towing a trailer. For vehicles with an approved trailer tow module and tow bar, the system turns off when you attach a trailer. For vehicles with an aftermarket trailer tow module or tow bar, we recommend that you switch the system off when you attach a trailer. Cross traffic alert remains on when you attach a trailer in vehicles equipped with a Blind Sport Information System with Trailer Tow under the following conditions: You connect a trailer. The trailer is a bike rack or cargo rack
with a maximum length of 3 ft (1 m). You set the trailer length to 3 ft (1 m)
in the information display. See Blind Spot Information System (page 212).
Switching the System On and Off To switch cross traffic alert on or off, use the Information display. See General Information (page 115).
Note: The system turns on every time you switch the ignition on. To permanently switch the system off, contact an authorized dealer.
Cross Traffic Alert Indicator
E268294 When the system detects an approaching vehicle a tone sounds, a warning lamp
illuminates in the relevant exterior mirror and arrows appear in the information display to show which side the approaching vehicle is coming from. Note: If arrows do not display, a message appears in the information display. If the system malfunctions, a warning lamp illuminates in the instrument cluster and a message appears in the information display. Have your vehicle checked as soon as possible. Note: In exceptional conditions, the system could alert you, even when there is nothing in the detection zone, for example a vehicle passing further away from your vehicle.
Cross Traffic Alert Information Messages
ActionMessage
Displays instead of indication arrows when the system detects a vehicle. Check for approaching traffic.
Cross Traffic Alert
Displays if the cross traffic alert system sensors are blocked. Clean the sensors. If the message continues to appear, have your vehicle checked as soon as possible.
Cross Traffic Not Avail- able Sensor Blocked See Manual
The system has malfunctioned. Have your vehicle checked as soon as possible.
Cross Traffic System Fault
Displays if you attach a trailer to your vehicle.Cross Traffic Alert Deac- tivated Trailer Attached
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ECO Eco Mode How Does Eco Mode Work The system is designed to monitor certain driving characteristics to help you drive more efficiently. See Economical Driving (page 246). Note: The efficiency levels do not result in a defined fuel consumption figure. Note: The system only indicates the efficiency level for the current trip. The system resets each time you switch the ignition on.
Instantaneous Efficiency Level The display ring increases as the instantaneous efficiency level increases and illuminates when it reaches maximum efficiency. The level continuously updates to indicate the efficiency level for the current trip.
Viewing the Instantaneous Efficiency Level 1. Using the information display controls
on the steering wheel, select MyView. 2. Select Eco Coach.
Trip Summary The calculated trip summary is shown as four colored bars. The bars travel from left to right as the calculated efficiency levels increase. The bars indicate the average efficiency level for acceleration, deceleration, speed and gear shifting during the total distance traveled by your vehicle for the current trip. Note: Vehicles with an automatic transmission do not have a bar for gear shifting.
Viewing the Trip Summary 1. Using the information display controls
on the steering wheel, select MyView. 2. Select Eco Coach.
Efficient Drive Mode What Is Efficient Drive Mode Efficient drive mode is a predictive coach that provides near real-time traffic information to help you drive more efficiently by releasing the accelerator pedal.
Switching Efficient Drive Mode On and Off 1. Using the information display controls
on the steering wheel, select Driver Assist..
2. Select Eco Coach. 3. Switch Eco Advice on and off.
Displaying the Efficient Drive Mode 1. Using the information display controls
on the steering wheel, select Driver Assist..
The display ring can provide information about speed limit, freeway ramp, slope, curve, crosswalk, etc.
Efficient Drive Mode Indicator
E308186 It indicates that you have to slowly decelerate.
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Trip Summary The calculated trip summary is shown as five colored bars. The bars travel from left to right as the calculated efficiency levels increase. The bars indicate the average efficiency level for acceleration, deceleration, speed, gear shifting and compliance score during the total distance traveled by your vehicle for both last and current trips. Note: Vehicles with an automatic transmission do not have a bar for gear shifting.
Viewing the trip summary 1. Using the information display controls
on the steering wheel, select MyView. 2. Select Eco Coach. 3. Switch the engine off. 4. Press the OK button.
STEERING Electric Power Steering
WARNING: The electric power steering system has diagnostic checks that continuously monitor the system. If a fault is detected, a message displays in the information display. Stop your vehicle as soon as it is safe to do so. Switch the ignition off. After at least 10 seconds, switch the ignition on and watch the information display for a steering system warning message. If a steering system warning message returns, have the system checked as soon as possible.
WARNING: If the system detects an error, you may not feel a difference in the steering, however a serious condition may exist. Have your vehicle checked as soon as possible. Failure to do so may result in loss of steering control.
Your vehicle has an electric power steering system, there is no fluid reservoir, no maintenance is required. If your vehicle loses electrical power while you are driving, electric power steering assistance is lost. The steering system still operates and you can steer your vehicle manually. Manually steering your vehicle requires more effort. Extreme continuous steering may increase the effort required for you to steer your vehicle, this increased effort prevents overheating and permanent damage to the steering system. You do not lose the ability to steer your vehicle manually. Typical steering and driving maneuvers allow the system to cool and return to normal operation.
Steering Tips If the steering wanders or pulls, check for: Correct tire pressures. Uneven tire wear. Loose or worn suspension
components. Loose or worn steering components. Improper vehicle alignment. Note: A high crown in the road or high crosswinds may also make the steering seem to wander or pull.
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Adaptive Learning (If Equipped)
The electronic power steering system adaptive learning helps correct road irregularities and improves overall handling and steering feel. It communicates with the brake system to help operate
advanced stability control and accident avoidance systems. Additionally, whenever the battery is disconnected or a new battery installed, you must drive your vehicle a short distance before the system relearns the strategy and reactivates all systems.
Steering Information Messages
DescriptionMessage
The system has malfunctioned. Stop your vehicle as soon as it is safe to do so. You continue to have full steering but you need to exert greater force on the steering wheel. Have your vehicle checked as soon as possible.
Steering Fault Service Now
Steering Loss Stop Safely
Steering Assist Fault Service Required
PRE-COLLISION ASSIST
WARNING: You are responsible for controlling your vehicle at all times. The system is designed to be an aid and does not relieve you of your responsibility to drive with due care and attention. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
WARNING: The system does not operate during hard acceleration or steering. Failure to take care may lead to a crash or personal injury.
WARNING: The system may fail or operate with reduced function during cold and severe weather conditions. Snow, ice, rain, spray and fog can adversely affect the system. Keep the front camera and radar free of snow and ice. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death.
WARNING: The system may not operate properly if your vehicle has a non-Ford windshield. Do not carry out windshield repairs in the area around the sensor.
WARNING: In situations where the vehicle camera has limited detection capability, this may reduce system performance. These situations include but are not limited to direct or low sunlight, vehicles at night without tail lights, unconventional vehicle types, pedestrians with complex backgrounds,
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running pedestrians, partly obscured pedestrians, or pedestrians that the system cannot distinguish from a group. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death.
WARNING: The Pre-Collision Assist system with brake support cannot help prevent all collisions. Do not rely on this system to replace your judgment and the need to maintain correct distance and speed.
The pre-collision assist system is active when your vehicle reaches a speed greater than approximately 6 mph (10 km/h). Pedestrian detection is active at speeds up to 50 mph (80 km/h).
Note: The system is not designed to detect animals. Note: The system is not designed to detect vehicles or cyclists that are traveling in a different direction.
E156130
If your vehicle is rapidly approaching another stationary vehicle, a vehicle or cyclist traveling in the same direction as yours, or a pedestrian within your driving path, the system is designed to provide three levels of functionality.
DescriptionLevel of Functionality
When activated, a warning lamp flashes and an audible warning sounds.
Alert
The system is designed to help reduce the impact speed by preparing the brakes for rapid braking. The system does not automatically apply the brakes. If you press the brake pedal, the system could apply additional braking up to maximum braking force, even if you lightly press the brake pedal.
Brake support
The system is designed to apply the brakes if it detects a crash is imminent. This may help reduce impact or avoid the crash.
Active braking — vehicles without adaptive cruise control
The system is active at speeds up to 80 mph (130 km/h).
The system is designed to apply the brakes if it detects a crash is imminent. This may help reduce impact or avoid the crash.
Active braking — vehicles with adaptive cruise control
Switching Active Braking On and Off 1. Using the information display controls
on the steering wheel, select Driver Assist..
2. Select Pre-Collision Assist.
3. Switch Active Braking on or off.
Distance Alert (If Equipped)
A warning lamp illuminates if the distance to the vehicle ahead is small.
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Note: The warning lamp does not illuminate if cruise control or adaptive cruise control is active.
Setting the Distance Alert Sensitivity 1. Using the information display controls
on the steering wheel, select Driver Assist..
2. Select Pre-Collision Assist. 3. Select Alert Sensitivity.
4. Select a setting and press the OK button.
Distance Indication (If Equipped)
A graphical indication displays the time gap to vehicles ahead of you traveling in the same direction. Note: The graphic does not display if you switch on cruise control or adaptive cruise control.
Time GapDistance GapDistance Indic- ator Color
System Sensit- ivity
Vehicle Speed
Greater than 0.9 seconds.
Greater than 82.0 ft (25 m) .
Gray.Normal.62 mph (100 km/h)
0.6-0.9 seconds.
55.882.0 ft (1725 m).
Yellow.
Less than 0.6 seconds.
Less than 55.8 ft (17 m).
Red.
Switching Distance Indication On and Off 1. Using the information display controls
on the steering wheel, select Driver Assist..
2. Select Pre-Collision Assist. 3. Switch Distance Indication on or off.
Pre-Collision Assist System Sensors Vehicles without Adaptive Cruise Control
E243054
The camera is mounted behind the interior mirror. Note: Keep the sensors free from snow, ice and large accumulations of dirt. Note: Do not clean the sensors with sharp objects.
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Note: If your vehicle sustains damage leaving the sensors misaligned, this may cause inaccurate measurements or false alerts. Blocked sensors could affect system accuracy. A message may appear in the information display.
Vehicles with Adaptive Cruise Control
E243054
The camera is mounted behind the interior mirror.
E244279
The radar sensor is behind the front grille below the license plate. Note: Keep the sensors free from snow, ice and large accumulations of dirt. Note: Do not clean the sensors with sharp objects. Note: If your vehicle sustains damage leaving the sensors misaligned, this may cause inaccurate measurements or false alerts. Blocked sensors could affect system accuracy. A message may appear in the information display.
Pre-Collision Assist Warning Lamp It illuminates if your vehicle rapidly approaches another vehicle, to warn you of the risk of
a crash with the vehicle in front of you. It could illuminate red if the distance to the vehicle ahead is small.
It illuminates amber when you switch the system off or if the system is not available.
Pre-Collision Assist Information Messages
ActionMessage
The system has malfunctioned. Have your vehicle checked as soon as possible.
Pre-Collision Assist Not Available
The sensors are dirty. Clean the sensors. If the message continues to appear, have your vehicle checked as soon as possible.
Pre-Collision Assist Not Available Sensor Blocked
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The following table lists possible causes and actions for when a blocked sensor message may display.
ActionCause
Clean the radiator grille in front of the radar or remove any obstruction.
The surface of the radar in the radiator grille is dirty or obstructed.
Wait for a short period of time. It may take several minutes for the system to detect that there is no obstruction.
The surface of the radar is clean but the message remains in the display.
The system is temporarily disabled. The system should reactivate after a short period of time when the weather conditions improve.
Heavy rain, spray, snow, or fog is interfering with the radar signals.
Have your vehicle checked as soon as possible.
The radar is misaligned.
Clean the outside of the windshield in front of the camera.
The windshield in front of the camera is dirty or obstructed.
Wait for a short period of time. It may take several minutes for the camera to detect that there is no obstruction.
The windshield in front of the camera is clean but the message remains in the display.
Wait for a short period of time. The message should clear when the temper- ature around the camera decreases.
Excessive heat around the camera.
FRONT VIEW CAMERA
WARNING: The front camera system still requires the driver to use it in conjunction with looking out of your vehicle.
E188845
The front view camera is located in the grille.
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Using the Front View Camera The front view camera provides a video image of the area in front of your vehicle. To use the front view camera system, place the transmission in any gear except reverse (R). An image of the front of your vehicle appears once you press the camera enable button and your vehicle speed is below 6 mph (10 km/h). Note: The area displayed on the screen may vary according to your vehicle’s orientation or road condition. Note: The front view camera will switch off if your vehicle speed exceeds 6 mph (10 km/h). You will have to switch the system back on by using the enable button once below the speed threshold. Note: The camera system may not operate correctly if mud, water or debris obstructs the camera’s view. You can clean the lens with a soft, lint-free cloth and non-abrasive cleaner or by using your front washer. See Wipers and Washers (page 97).
E188847
The camera button is located on the audio unit.
Camera Views Press the camera button to toggle between different views. Front Normal View: Provides an image
of what is directly in front of your vehicle.
Front Split View: Provides an extended view of what is in front of your vehicle. Access this view by pressing the camera button from the Front Normal View screen.
DRIVE CONTROL Selectable Drive Modes Your vehicle has various drive modes that you can select for different driving conditions. Depending on the drive mode that you select, the system adjusts various vehicle settings, for example steering, gear shifting, handling and powertrain response.
Selecting a Drive Mode The button is on the instrument panel. E298514 Repeatedly press the button to
scroll through the available drive modes. Release the button to
confirm your selected drive mode.
Normal
E225310
Vehicle settings suited for balanced driving.
Note: This is the default mode each time you switch the ignition on.
Eco
E267164 Vehicle settings suited for economical driving.
Slippery
E269320
Vehicle settings suited for driving on slippery roads.
Tow/Haul
E246592
Vehicle settings suited for towing or hauling.
Mud/Ruts E296606 Vehicle settings suited for driving
through mud and ruts.
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Selectable Drive Modes Information Messages
ActionMessage
The system is not available. If it is still not available the next time you switch the ignition on, the system has detected a fault that requires service. Have your vehicle checked as soon as possible.
Drive Mode Not Available
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ROOF RACKS AND LOAD CARRIERS — BUS
WARNING: Your vehicle is not approved for roof racks. Never install a roof rack to your vehicle.
ROOF RACKS AND LOAD CARRIERS — VAN
WARNING: When loading the roof racks, we recommend you evenly distribute the load, as well as maintain a low center of gravity. Loaded vehicles, with higher centers of gravity, may handle differently than unloaded vehicles. Take extra precautions, such as slower speeds and increased stopping distance, when driving a heavily loaded vehicle.
WARNING: Do not exceed the maximum front and rear axle loads for your vehicle.
WARNING: Read and follow the manufacturer’s instructions when you are fitting a roof rack.
Maximum Roof Load
lb (kg)Variant
419 (190)Low-Roof.
331 (150)Medium-Roof.
220 (100)High-Roof.
Make sure that you securely fasten the load. Check that the straps are secure before driving and at each fuel stop.
We recommend that you use genuine Ford accessory crossbars specifically designed for your vehicle. Never place loads directly on the roof panel.
LOAD RETAINING FIXTURES Securing Cargo
E175810
Maximum Load Value
Variant
1,125 lb (5,000 N)All Van
Note: The number of load retaining fixtures may vary depending on your vehicle model.
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LOAD LIMIT
Vehicle Loading — with and without a Trailer This section guides you in the proper loading of your vehicle, trailer, or both. Keep your loaded vehicle weight within its design rating capability, with or without a trailer. Properly loading your vehicle provides maximum return of vehicle design performance. Before you load your vehicle, become familiar with the following terms for determining your vehicles weight rating, with or without a trailer, from the vehicles Tire and Loading Information label or Safety Compliance Certification label.
Tire and Loading Label Information Example:
E198719
Payload Payload is the combined weight of cargo and passengers that your vehicle is carrying. The maximum payload for your vehicle appears on the Tire and Loading label. The label is either on the B-pillar or the edge of the driver door. Vehicles exported outside the US and Canada may not have a tire and loading label. Look for The combined weight of occupants and cargo should never exceed XXX kg OR XXX lb for maximum payload. The payload listed on the Tire and Loading Information label
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is the maximum payload for your vehicle as built by the assembly plant. If you install any additional equipment on your vehicle, you must determine the new payload. Subtract the weight of the equipment from the payload listed on the Tire and Loading label. When towing, trailer tongue weight or king pin weight is also part of payload.
WARNING: The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover.
GAWR (Gross Axle Weight Rating) GAWR is the maximum allowable weight that a single axle (front or rear) can carry. These numbers are on the Safety Compliance Certification label. The label is located on the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position.
The total load on each axle must never exceed its Gross Axle Weight Rating. GVWR (Gross Vehicle Weight Rating) GVWR is the maximum allowable weight of the fully loaded vehicle. This includes all options, equipment, passengers and cargo. It appears on the Safety Compliance Certification label. The label is located on the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position. The gross vehicle weight must never exceed the Gross Vehicle Weight Rating. Safety Compliance Certification Label Example:
E198828
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WARNING: Exceeding the Safety Compliance Certification label vehicle weight limits can adversely affect the performance and handling of your vehicle, cause vehicle damage and can result in the loss of control of your vehicle, serious personal injury or death.
Maximum Loaded Trailer Weight Maximum loaded trailer weight is the highest possible weight of a fully loaded trailer the vehicle can tow. Consult an authorized dealer (or the RV and Trailer Towing Guide available at an authorized dealer) for more detailed information. GCWR (Gross Combined Weight Rating) GCWR is the maximum allowable weight of the vehicle and the loaded trailer, including all cargo and passengers, that the vehicle can handle without risking damage. (Important: The towing vehicles braking system is rated for operation at Gross Vehicle Weight Rating, not at Gross Combined Weight Rating.) Separate functional brakes should
be used for safe control of towed vehicles and for trailers where the Gross Combined Weight of the towing vehicle plus the trailer exceed the Gross Vehicle Weight Rating of the towing vehicle. The gross combined weight must never exceed the Gross Combined Weight Rating. Note: For trailer towing information refer to the RV and Trailer Towing Guide available at an authorized dealer.
WARNING: Do not exceed the GVWR or the GAWR specified on the certification label.
WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower your vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations.
WARNING: Exceeding any vehicle weight rating can adversely affect the performance and handling of your vehicle, cause vehicle damage and can result in the loss of control of your vehicle, serious personal injury or death.
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Steps for determining the correct load limit: 1. Locate the statement «The
combined weight of occupants and cargo should never exceed XXX kg or XXX lb.» on your vehicles placard.
2. Determine the combined weight of the driver and passengers that will be riding in your vehicle.
3. Subtract the combined weight of the driver and passengers from XXX kg or XXX lb.
4. The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the XXX amount equals 1,400 lb. and there will be five 150 lb. passengers in your vehicle, the amount of available cargo and luggage load capacity is 650 lb. (1400-750 (5 x 150) = 650 lb.)
5. Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4.
6. If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle.
Helpful examples for calculating the available amount of cargo and luggage load capacity Suppose your vehicle has a 1400-pound (635-kilogram) cargo and luggage capacity. You decide to go golfing. Is there enough load capacity to carry you, four of your friends and all the golf bags? You and four friends average 220 pounds (99 kilograms) each and the golf bags weigh approximately 30 pounds (13.5 kilograms) each. The calculation would be: 1400 — (5 x 220) — (5 x 30) = 1400 — 1100 — 150 = 150 pounds. Yes, you have enough load capacity in your vehicle to transport four friends and your golf bags. In metric units, the calculation would be: 635 kilograms — (5 x 99 kilograms) — (5 x 13.5 kilograms) = 635 — 495 — 67.5 = 72.5 kilograms. Suppose your vehicle has a 1400-pound (635-kilogram) cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past two years. Measuring the inside of the vehicle with the rear seat folded down, you have room for twelve 100-pound (45-kilogram) bags of cement. Do you have enough load capacity to transport the cement to your home? If you and your friend each weigh 220 pounds (99 kilograms), the calculation would be: 1400 — (2 x 220) — (12 x 100) = 1400 — 440
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— 1200 = — 240 pounds. No, you do not have enough cargo capacity to carry that much weight. In metric units, the calculation would be: 635 kilograms — (2 x 99 kilograms) — (12 x 45 kilograms) = 635 — 198 — 540 = -103 kilograms. You will need to reduce the load weight by at least 240 pounds (104 kilograms). If you remove three 100-pound (45-kilogram) cement bags, then the load calculation would be:1400 — (2 x 220) — (9 x 100) = 1400 — 440 — 900 = 60 pounds. Now you have the load capacity to transport the cement and your friend home. In metric units, the calculation would be: 635 kilograms — (2 x 99 kilograms) — (9 x 45 kilograms) = 635 — 198 — 405 = 32 kilograms. The above calculations also assume that the loads are positioned in your vehicle in a manner that does not overload the front or the rear gross axle weight rating specified for your vehicle on the Safety Compliance Certification label. Special Loading Instructions for Owners of Pick-up Trucks and Utility-type Vehicles
WARNING: When loading the roof racks, we recommend you evenly distribute the load, as well as maintain a low center of gravity. Loaded vehicles, with higher centers of gravity, may
handle differently than unloaded vehicles. Take extra precautions, such as slower speeds and increased stopping distance, when driving a heavily loaded vehicle.
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TOWING A TRAILER
WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of your vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury.
WARNING: Do not exceed the GVWR or the GAWR specified on the certification label.
Note: See Recommended Towing Weights (page 235). Your vehicle may have electrical items, such as fuses or relays, related to towing. See Fuses (page 263). Your vehicle’s load capacity designation is by weight, not by volume, so you cannot necessarily use all available space when loading a vehicle or trailer. Towing a trailer places an extra load on your vehicle’s engine, transmission, axle, brakes, tires and suspension. Inspect these components periodically during, and after, any towing operation.
Load Placement To help minimize how trailer movement affects your vehicle when driving: Load the heaviest items closest
to the trailer floor. Load the heaviest items
centered between the left and right side trailer tires.
Load the heaviest items above the trailer axles or just slightly forward toward the trailer tongue. Do not allow the final trailer tongue weight to go above or below 10-15% of the loaded trailer weight.
Select a ball mount with the correct rise or drop and load capacity. When both the loaded vehicle and trailer are connected, the trailer frame should be level, or slightly angled down toward your vehicle, when viewed from the side.
When driving with a trailer or payload, a slight takeoff vibration or shudder may be present due to the increased payload weight. Additional information regarding proper trailer loading and setting your vehicle up for towing is located in another chapter of this manual. See Load Limit (page 229). You can also find information in the RV & Trailer Towing Guide available at your authorized dealer, or online.
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RV & Trailer Towing Guide Online http://www.fleet.ford.com/towing-guides/Website
RECOMMENDED TOWING WEIGHTS — CHASSIS CAB/ CREW VAN/CUTAWAY/VAN
Note: Make sure to take into consideration trailer frontal area. Vehicles equipped with the Trailer Tow Package or the Heavy Duty Payload Package should not exceed 55 ft (5.1 m) trailer frontal area. Note: Exceeding this limitation may significantly reduce the performance of your towing vehicle. Selecting a trailer with a low aerodynamic drag and rounded front design helps optimize performance and fuel economy.
Note: For high altitude operation, reduce the gross combined weight by 2% per 1,000 ft (300 m) starting at the 1,000 ft (300 m) elevation point. Note: Certain states require electric trailer brakes for trailers over a specified weight. Be sure to check state regulations for this specified weight. The maximum trailer weights listed may be limited to this specified weight, as your vehicle’s electrical system may not include the wiring connector needed to use electric trailer brakes. Your vehicle may tow a trailer provided the maximum trailer weight is less than or equal to the maximum trailer weight listed for your vehicle configuration on the following charts.
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Maximum Loaded Trailer
Weight lb (kg) 1
Maximum GCWR lb (kg)
Rear Wheels
Final Drive Ratio
Engine
4,800 (2,177)10,600 (4,808)
Single Rear Wheels.3.312.0L EcoBlue.
4,800 (2,177)10,600 (4,808)
Dual Rear Wheels.3.312.0L EcoBlue.
7,500 (3,402)13,500 (6,123)Single Rear Wheels.3.732.0L EcoBlue.
7,500 (3,402)13,500 (6,123)Dual Rear Wheels.3.732.0L EcoBlue.
5,300 (2,404)10,800 (4,899)
Single Rear Wheels.3.733.5L Duratec.
5,300 (2,404)10,800 (4,899)
Dual Rear Wheels.3.733.5L Duratec.
6,600 (2,994)12,000 (5,443)Single Rear Wheels.4.103.5L Duratec.
6,600 (2,994)12,000 (5,443)Dual Rear Wheels.4.103.5L Duratec.
5,800 (2,631)11,200 (5,080)Single Rear Wheels.3.313.5L
EcoBoost.
7,100 (3,221)12,600 (5,715)Single Rear Wheels.3.733.5L
EcoBoost.
7,300 (3,311)13,000 (5,897)Dual Rear Wheels.3.733.5L
EcoBoost.
7,500 (3,402)15,000 (6,804)
Dual Rear Wheels.3.733.5L
EcoBoost.2
1 Calculated with SAE J2807 method. 2 Vehicles with the gross vehicle weight rating of 11,000lbs (4,990kg).
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Calculating the Maximum Loaded Trailer Weight for Your Vehicle 1. Start with the gross combined
weight rating for your vehicle model and axle ratio. See the previous charts.
2. Subtract all of the following that apply to your vehicle:
Vehicle curb weight Hitch hardware weight, such as
a draw bar, ball, locks or weight distributing hardware
Driver weight Passenger(s) weight Payload, cargo and luggage
weight Aftermarket equipment weight. This equals the maximum loaded trailer weight for this combination. Note: The trailer tongue load is considered part of the payload for your vehicle. Reduce the total payload by the final trailer tongue weight. Note: Consult an authorized dealer to determine the maximum trailer weight allowed for your vehicle if you are not sure.
RECOMMENDED TOWING WEIGHTS — M2 BUS
Note: Make sure to take into consideration trailer frontal area. Vehicles equipped with the Trailer Tow Package or the Heavy Duty Payload Package should not exceed 55 ft (5.1 m) trailer frontal area. Note: Exceeding this limitation may significantly reduce the performance of your towing vehicle. Selecting a trailer with a low aerodynamic drag and rounded front design helps optimize performance and fuel economy. Note: For high altitude operation, reduce the gross combined weight by 2% per 1,000 ft (300 m) starting at the 1,000 ft (300 m) elevation point. Note: Certain states require electric trailer brakes for trailers over a specified weight. Be sure to check state regulations for this specified weight. The maximum trailer weights listed may be limited to this specified weight, as your vehicle’s electrical system may not include the wiring connector needed to use electric trailer brakes. Your vehicle may tow a trailer provided the maximum trailer weight is less than or equal to the maximum trailer weight listed for your vehicle configuration on the following charts.
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Maximum Loaded Trailer
Weight lb (kg) 1
Maximum GCWR lb (kg)
Rear Wheels
Final Drive Ratio
Engine
3,700 (1,678)10,600 (4,808)
Single Rear Wheels.3.312.0L EcoBlue.
3,700 (1,678)10,600 (4,808)
Dual Rear Wheels.3.312.0L EcoBlue.
4,200 (1,905)11,200 (5,080)Single Rear Wheels.3.732.0L EcoBlue.
4,200 (1,905)11,200 (5,080)Dual Rear Wheels.3.732.0L EcoBlue.
4,600 (2,087)10,800 (4,899)
Single Rear Wheels.3.733.5L Duratec.
4,600 (2,087)10,800 (4,899)
Dual Rear Wheels.3.733.5L Duratec.
4,500 (2,041)11,200 (5,080)Single Rear Wheels.4.103.5L Duratec.
4,500 (2,041)11,200 (5,080)Dual Rear Wheels.4.103.5L Duratec.
4,500 (2,041)11,200 (5,080)Single Rear Wheels.3.313.5L
EcoBoost.
4,500 (2,041)11,200 (5,080)Dual Rear Wheels.3.313.5L
EcoBoost.
4,400 (1,996)11,200 (5,080)Single Rear Wheels.3.733.5L
EcoBoost.
4,400 (1,996)11,200 (5,080)Dual Rear Wheels.3.733.5L
EcoBoost. 1 Calculated with SAE J2807 method.
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Calculating the Maximum Loaded Trailer Weight for Your Vehicle 1. Start with the gross combined
weight rating for your vehicle model and axle ratio. See the previous charts.
2. Subtract all of the following that apply to your vehicle:
Vehicle curb weight Hitch hardware weight, such as
a draw bar, ball, locks or weight distributing hardware
Driver weight Passenger(s) weight Payload, cargo and luggage
weight Aftermarket equipment weight. This equals the maximum loaded trailer weight for this combination. Note: The trailer tongue load is considered part of the payload for your vehicle. Reduce the total payload by the final trailer tongue weight. Note: Consult an authorized dealer to determine the maximum trailer weight allowed for your vehicle if you are not sure.
ESSENTIAL TOWING CHECKS Follow these guidelines for safe towing: Do not tow a trailer until your vehicle
has covered at least 1,000 mi (1,600 km). See Breaking-In (page 247).
Consult your local motor vehicle laws for towing a trailer.
See the instructions included with towing accessories for the correct installation and adjustment specifications.
Service your vehicle more frequently if you tow a trailer. See Scheduled Maintenance (page 446).
If you use a rental trailer, follow the instructions the rental agency gives you.
Refer to Load Carrying for load specification terms found on the tire label, Safety Compliance label and instructions on calculating your vehicle’s maximum load. See Load Limit (page 229). Remember to account for the trailer tongue weight as part of your vehicle load when calculating the total vehicle weight.
Trailer Towing Connector (If Equipped)
E163167
Your vehicle is fitted with both a 7 pin and 4 pin trailer wiring connector.
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When attaching the trailer wiring connector to your vehicle, only use a correctly fitting connector that works with the vehicle and trailer functions. Some seven-position connectors may have the SAE J2863 logo, which confirms that it is the correct wiring connector and works correctly with your vehicle.
FunctionColor
Left turn signal and brake lamp.
Yellow
Ground (-).White
Electric brakes.Blue
Right turn signal and brake lamp.
Green
Battery (+).Orange
Running lamps.Brown
Reverse lamps.Grey
Tow Hitch
WARNING: Do not exceed the lowest rating capacity for your vehicle or trailer hitch. Overloading your vehicle or trailer hitch can impair your vehicle stability and handling. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
WARNING: Do not cut, drill, weld or modify the trailer hitch. Modifying the trailer hitch could reduce the hitch rating.
Do not use a tow hitch that either clamps on to the bumper or attaches to the axle. You must distribute the load in your trailer so that between 10% and 15% of the total weight of the trailer is on the tongue.
Weight Distributing Hitches A weight distribution hitch is not recommended for use with your vehicle.
Safety Chains Always connect the safety chains to the frame or hook retainers of your vehicle’s tow hitch. To connect the safety chains, cross the chains under the trailer tongue and allow enough slack for turning tight corners. Do not allow the chains to drag on the ground. Note: Do not attach safety chains to the bumper.
Trailer Brakes (If Equipped)
WARNING: Do not connect a trailer’s hydraulic brake system directly to your vehicle’s brake system. Your vehicle may not have enough braking power and your chances of having a collision greatly increase.
Electric, manual, automatic or surge-type trailer brakes are safe if you install them correctly and adjust them to the manufacturer’s specifications. Trailer brakes must meet local and federal regulations. The rating for the tow vehicle’s braking system operation is at the gross vehicle weight rating, not the gross combined weight rating. Separate functioning brake systems are required for safe control of towed vehicles and trailers weighing more than 1,500 lb (680 kg) when loaded.
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Integrated Trailer Brake Controller
WARNING: Use the integrated trailer brake controller to properly adjust the trailer brakes and check all connections before towing a trailer. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
B
A
E163166
Gain adjustment buttons.A Manual control lever.B
When used correctly, the trailer brake controller assists in smooth and effective trailer braking by powering the trailers electric or electric-over-hydraulic brakes with a proportional output based on the towing vehicles brake pressure
Slide the manual control lever to the left to turn on the trailer’s electric brakes. They work independently of the tow vehicle’s braking system. See Procedure for Adjusting the Gain Setting for instructions on correct use of this feature. If you use the manual control while the brake is also applied, the greater of the two inputs determines the power sent to the trailer brakes. 1. Press the + and — buttons to adjust the
brake controller’s power output to the trailer brakes in 0.5 increments. You can increase the gain setting to 10 (maximum trailer braking) or decrease it to zero (no trailer braking). Pressing and holding a button raises or lowers the setting continuously.
The gain setting displays in the information display as:
Message
Trailer Brake
Gain:
Note: Using the manual control lever illuminates the trailer’s brake lamps and your vehicle’s brake lamps, except the center high-mounted brake lamp, if you make the correct electrical connection to the trailer.
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The controller shows gain setting, output bar graph and the trailer connectivity status in the information display as follows:
Action and DescriptionMessage
Displays the current gain setting during a given ignition cycle and when adjusting the gain setting. This also displays if you use the manual control lever or make gain adjustments with no trailer connected.
Trailer Brake
Gain:
No Trailer
Displays when you press your vehicle’s brake pedal, or upon use of the manual control lever. Bar indicators illuminate in the information display to indicate the amount of power going to the trailer brakes relative to the brake pedal or manual control input. One bar indicates the least amount of output; six bars indicate maximum output.
Trailer Brake
Gain:
Output:
Displays when the system senses a correct trailer wiring connection during a given ignition cycle. For example a trailer with electric trailer brakes.
Trailer Connected
Displays when the system senses a trailer connection and then a disconnection, either intentional or unintentional, during a given ignition cycle, this is accompanied by a single audible tone. It also displays if a vehicle or trailer-wiring fault occurs causing the trailer to appear disconnected. This message can also display if you use the manual control lever without a trailer connected.
Trailer Disconnected
Procedure for Adjusting the Gain Setting The gain setting sets the trailer brake controller for the specific towing condition. You should change the setting as towing conditions change. Changes to towing conditions include trailer load, vehicle load, road conditions and weather. The gain should be set to provide the maximum trailer braking assistance while making sure the trailer wheels do not lock when using the brakes. Locked trailer wheels may lead to trailer instability. Note: Only carry out this procedure in a traffic-free environment at speeds of approximately 20-25 mph (30-40 km/h).
1. Make sure the trailer brakes are in good working condition, functioning normally and correctly adjusted. See a trailer dealer if necessary.
2. Hook up the trailer and make the electrical connections according to the trailer manufacturer’s instructions.
3. Use the gain adjustment + and — buttons to increase or decrease the gain setting to the desired starting point. A gain setting of six is a good starting point for heavier loads.
4. In a traffic-free environment, tow the trailer on a dry, level surface at a speed of 20-25 mph (30-40 km/h) and slide the manual control lever completely.
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5. If the trailer wheels lock, indicated by squealing tires, reduce the gain setting. If the trailer wheels turn freely, increase the gain setting. Repeat steps four and five until the gain setting is at a point
just below trailer wheel lock. If towing a heavier trailer, trailer wheel lock may not be attainable even with the maximum gain setting of 10.
System Warning Messages
Action and DescriptionMessage
Displays in response to faults sensed by the trailer brake controller, accompanied by a single tone. If this message appears, contact an authorized dealer as soon as possible for diagnosis and repair. The controller may still function, but performance may be degraded.
Trailer Brake Module Fault
Displays when there is a short circuit on the electric brake output wire. If the message displays, accompanied by a single tone, with no trailer connected, the problem is with your vehicle wiring between the trailer brake controller and the 7- pin connector. If the message only displays with a trailer connected, the problem is with the trailer wiring. Consult a trailer dealer for assistance. This can be a short to ground, for example a chaffed wire, short to voltage, for example a pulled pin on trailer emergency breakaway battery or the trailer brakes may be drawing too much current.
Wiring Fault on Trailer
Note: An authorized dealer can diagnose the trailer brake controller to determine exactly which trailer fault has occurred. However, the Ford Warranty does not cover this diagnosis if the fault is with the trailer.
Points to Remember Do not attempt removal of the trailer
brake controller without consulting the Workshop Manual. Damage to the unit may result.
Adjust gain setting before using the trailer brake controller for the first time.
Adjust gain setting, using the procedure above, whenever road, weather and trailer or vehicle loading conditions change from when the gain was initially set.
Only use the manual control lever for correct adjustment of the gain during trailer setup. Misuse, such as application during trailer sway, could cause instability of trailer or tow vehicle.
Avoid towing in adverse weather conditions. The trailer brake controller does not provide anti-lock control of the trailer wheels. Trailer wheels can lock up on slippery surfaces, resulting in instability of trailer or tow vehicle.
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The trailer brake controller is fitted with a feature that reduces output at vehicle speeds below 11 mph (18 km/h) so trailer and vehicle braking is not jerky or harsh. This feature is only available when applying the brakes using your vehicle’s brake pedal, not the controller.
The controller interacts with the brake control system and powertrain control system of your vehicle to provide the best performance on different road conditions.
Your vehicle’s brake system and the trailer brake system work independently of each other. Changing the gain setting on the controller does not affect the operation of your vehicle’s brake system whether you attach a trailer or not.
When you switch the engine off, the controller output is disabled and the display and module shut down. The controller module and display turn on when you switch the ignition on.
The trailer brake controller is only a factory-installed or dealer-installed item. Ford is not responsible for warranty or performance of the controller due to misuse or customer installation.
Trailer Lamps
WARNING: Never connect any trailer lamp wiring to the vehicle’s tail lamp wiring; this may damage the electrical system resulting in fire. Contact your authorized dealer as soon as possible for assistance in proper trailer tow wiring installation. Additional electrical equipment may be required.
Trailer lamps are required on most towed vehicles. Make sure all running lamps, brake lamps, turn signals and hazard warning lamps are working.
Before Towing a Trailer Practice turning, stopping and backing up to get the feel of your vehicle-trailer combination before starting on a trip. When turning, make wider turns so the trailer wheels clear curbs and other obstacles.
When Towing a Trailer Do not drive faster than 70 mph
(113 km/h) until you drive your vehicle at least 495 mi (800 km). See Breaking-In (page 247).
Do not make full-throttle starts. Check the tow hitch, electrical
connections and trailer wheel lug nuts thoroughly after you have traveled 50 mi (80 km).
When stopped in congested or heavy traffic during hot weather, place the gearshift in position park (P) to aid engine and transmission cooling and to help A/C performance.
Turn off the speed control with heavy loads or on hilly terrain. The speed control may turn off automatically when you are towing on long, steep grades.
Shift to a lower gear when driving down a long or steep hill. Do not apply the brakes continuously, as they may overheat and become less effective.
If the transmission is fitted with a Grade Assist, Tow/Haul feature, use this feature when towing. This provides engine braking and helps eliminate excessive transmission shifting for optimum fuel economy and transmission cooling.
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If your vehicle is fitted with AdvanceTrac with roll stability control (RSC), this system may turn on during typical cornering maneuvers with a heavily loaded trailer. This is normal. Turning the corner at a slower speed while towing may reduce this tendency.
If you are towing a trailer frequently in hot weather, hilly conditions, at the gross combined weight rating (or any combination of these factors), consider refilling your vehicle’s rear axle with synthetic gear lubricant (if the axle is not already filled with it). See Capacities and Specifications (page 352).
Allow more distance for stopping with a trailer attached. Anticipate stops and brake gradually.
Avoid parking on a grade. However, if you must park on a grade: Turn the steering wheel to point
your vehicle tires away from traffic flow.
Set your vehicle parking brake. Place the automatic transmission
in position park (P). Place wheel chocks in front of and
at the back of the trailer wheels. (Trailer wheel chocks are not included with your vehicle.)
Launching or Retrieving a Boat or Personal Water Craft (PWC) When backing down a ramp during boat launching or retrieval: Do not allow the static water level to
rise above the bottom edge of the rear bumper.
Do not allow waves to break higher than 6 in (15 cm) above the bottom edge of the rear bumper.
Note: Disconnect the wiring to the trailer before backing the trailer into the water.
Note: Reconnect the wiring to the trailer after the trailer is removed from the water. Exceeding these limits may allow water to enter vehicle components: Causing internal damage to the
components. Affecting driveability, emissions, and
reliability. Replace the rear axle lubricant anytime the rear axle has been submerged in water. Water may have contaminated the rear axle lubricant, which is not normally checked or changed unless a leak is suspected or other axle repair is required.
TOWING THE VEHICLE ON FOUR WHEELS If you need to tow your vehicle, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider.
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REDUCED ENGINE PERFORMANCE
WARNING: If you continue to drive your vehicle when the engine is overheating, the engine could stop without warning. Failure to follow this instruction could result in the loss of control of your vehicle.
If the engine coolant temperature gauge needle moves to the upper limit position, the engine is overheating. See Gauges (page 110). You must only drive your vehicle for a short distance if the engine overheats. The distance you can travel depends on ambient temperature, vehicle load and terrain. The engine continues to operate with limited power for a short period of time. If the engine temperature continues to rise, the fuel supply to the engine reduces. The air conditioning switches off and the engine cooling fan operates continually. 1. Gradually reduce your speed and stop
your vehicle as soon as it is safe to do so.
2. Immediately switch the engine off to prevent severe engine damage.
3. Wait for the engine to cool down. 4. Check the coolant level. See Engine
Coolant Check (page 285). 5. Have your vehicle checked as soon as
possible.
ECONOMICAL DRIVING The following helps to improve fuel consumption: Regularly check your tire pressures and
make sure that they are inflated to the correct pressure.
Follow the recommended maintenance schedule and carry out the recommended checks.
Plan your journey and check the traffic before you set off.
Avoid idling the engine in cold weather or for extended periods. Start the engine only when you are ready to set off.
Do not carry unnecessary weight in your vehicle as extra weight wastes fuel.
Do not add unnecessary accessories to the exterior of your vehicle, for example running boards. If you use a roof rack, remember to fold it down or remove it when not in use.
Drive smoothly, accelerate gently and anticipate the road ahead to avoid heavy braking.
Switch off all electric systems when not in use, for example air conditioning. Make sure that you unplug any accessories from the auxiliary power points when not in use.
COLD WEATHER PRECAUTIONS The functional operation of some components and systems can be affected at temperatures below approximately -13F (-25C).
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BREAKING-IN You need to break in new tires for approximately 300 mi (480 km). During this time, your vehicle may exhibit some unusual driving characteristics. The engine also needs to break in. Avoid hard accelerations and driving too fast for the first 1,000 mi (1,600 km). If possible, avoid carrying heavy loads up steep grades during the break-in period.
DRIVING THROUGH WATER
WARNING: Do not drive through flowing or deep water as you may lose control of your vehicle.
Note: Driving through standing water can cause vehicle damage. Note: Engine damage can occur if water enters the air filter. Before driving through standing water, check the depth. Never drive through water that is higher than the bottom of the wheel hubs.
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When driving through standing water, drive very slowly and do not stop your vehicle. Your brake performance and traction may be limited. After driving through water and as soon as it is safe to do so:
Lightly press the brake pedal to dry the brakes and to check that they work.
Check that the horn works. Check that the exterior lights work. Turn the steering wheel to check that
the steering power assist works.
FLOOR MATS
WARNING: Use a floor mat designed to fit the footwell of your vehicle that does not obstruct the pedal area. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
WARNING: Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal injury.
WARNING: Secure the floor mat to both retention devices so that it cannot slip out of position and interfere with the pedals. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
WARNING: Do not place additional floor mats or any other covering on top of the original floor mats. This could result in the floor mat interfering with the operation of the pedals. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
WARNING: Always make sure that objects cannot fall into the driver foot well while your vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control.
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To install floor mats that have eyelets, position the floor mat eyelet over the retention post and press down to lock in position. Repeat for all eyelets on the floor mat. To remove the floor mats, reverse the installation procedure. Note: Regularly check the floor mats to make sure they are secure.
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ROADSIDE ASSISTANCE Vehicles Sold in the United States: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: 24 hours a day, seven days a week. For the coverage period supplied with
your vehicle. Roadside Assistance covers: A flat tire change with a good spare
(except vehicles supplied with a tire inflation kit).
Battery jump start. Lock-out assistance (key replacement
cost is the customer’s responsibility). Fuel delivery independent service
contractors, if not prohibited by state, local or municipal law, shall deliver up to 2 gal (8 L) of gasoline or 5 gal (20 L) of diesel fuel to a disabled vehicle. Roadside Assistance limits fuel delivery service to two no-charge occurrences within a 12-month period.
Winch out available within 100 ft (30 m) of a paved or county maintained road, no recoveries.
Towing independent service contractors, if not prohibited by state, local or municipal law, shall tow Ford eligible vehicles to an authorized dealer within 35 mi (56 km) of the disablement location or to the nearest authorized dealer. If a member requests a tow to an authorized dealer that is more than 35 mi (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 mi (56 km).
Roadside Assistance includes up to $200 for a towed trailer if the disabled eligible vehicle requires service at the nearest authorized dealer. If the towing vehicle is operational but the trailer is not, then the trailer does not qualify for any roadside services.
Vehicles Sold in the United States: Using Roadside Assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is in the Owner’s Manual kit. United States vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company reimburses a reasonable amount for towing to the nearest dealership within 35 mi (56 km). To obtain reimbursement information, United States vehicle customers call 1-800-241-3673. Customers need to submit their original receipts.
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Vehicles Sold in Canada: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company of Canada, Limited offers a complimentary roadside assistance program. This program is eligible within Canada or the continental United States. The service is available 24 hours a day, seven days a week. This program is separate from the New Vehicle Limited Warranty, but the coverage is concurrent with the powertrain coverage period of your vehicle. Canadian roadside coverage and benefits may differ from the U.S. coverage. If you require more information, please call us in Canada at 1-800-665-2006, or visit our website at www.ford.ca.
HAZARD FLASHERS
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The hazard warning button is located on the instrument panel. Switch the hazard warning
flashers on when your vehicle is creating a safety hazard.
Press the button to switch the hazard warning flashers on. The front and rear direction indicators will flash. Press the button again to switch the hazard warning flashers off. Note: Prolonged use of the hazard warning flashers will cause the battery to run out of charge. There may be insufficient power to restart the engine.
EMERGENCY EXIT — M2 BUS
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1
2
1
1. Pull the release handles. 2. Push the window.
FUEL SHUTOFF
WARNING: If your vehicle has been involved in a crash, have the fuel system checked. Failure to follow this instruction could result in fire, personal injury or death.
In the event of a moderate to severe crash, your vehicle is fitted with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shutoff. Should the engine turn off after a crash, you may restart the engine by carrying out the following.
Ignition Switch 1. Switch the ignition off. 2. Switch the ignition to position III. 3. Switch the ignition off. 4. Switch the ignition on again to
re-enable the fuel pump.
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Note: Various system checks are automatically carried out before the vehicle will restart. if your vehicle fails to restart after the third attempt, the system has detected a fault that requires service. We recommend you contact an authorized dealer.
Keyless Starting (If Equipped)
1. Without applying the brake pedal, press and release the button once.
2. Press the brake pedal, and then press and release the button once.
3. Without applying the brake pedal, press and release the button once.
4. Press the brake pedal and then press the button until the engine starts.
Note: Various system checks are automatically carried out before the vehicle will restart. if your vehicle fails to restart after the third attempt, the system has detected a fault that requires service. We recommend you contact an authorized dealer.
JUMP STARTING THE VEHICLE
WARNING: Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide correct ventilation.
WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.
WARNING: Use only adequately sized cables with insulated clamps.
Preparing Your Vehicle Note: Do not attempt to push-start your automatic transmission vehicle. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage. Note: Use only a12 Vbattery to start your vehicle. Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicle electrical system. Park the booster vehicle close to the hood of the disabled vehicle, making sure the two vehicles do not touch, and switch off all accessories. Your vehicle has a positive (+) access terminal and a negative (-) grounding connection point that you can access under the hood, even though the actual battery is under the driver seat. You can jump your vehicle using these points. The positive (+) access terminal is next to the fuse box, under a red cap. To access the positive (+) terminal, lift the red cap up.
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Roadside Emergencies
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The negative (-) terminal is a post, located on the driver side, near the hood hinge. It is a grounding connection point, so you will need to remove the rubber covering first.
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Connecting the Jumper Cables
WARNING: Make sure that the cables are clear of any moving parts and fuel delivery system parts.
Note: In the illustration, the bottom vehicle represents the booster vehicle.
4
2
1
3
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1. Connect the positive (+) jumper cable to the positive (+) access terminal of the vehicle with the discharged battery.
2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.
3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.
4. Make the final connection of the negative (-) cable to the ground connection point of the vehicle with the discharged battery.
WARNING: Do not connect the negative jumper cable to any other part of your vehicle. Use the ground point.
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Jump Starting 1. Start the engine of the booster vehicle
and rev the engine moderately, or press the accelerator gently to keep your engine speed between 2000 and 3000 rpms, as shown in your tachometer.
2. Start the engine of the disabled vehicle. 3. Once you start the disabled vehicle, run
both vehicle engines for an additional three minutes before disconnecting the jumper cables.
Removing the Jumper Cables Remove the jumper cables in the reverse order that they were connected.
4
1
3
2
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1. Remove the jumper cable from the grounding connection point of the vehicle with the discharged battery.
2. Remove the jumper cable on the negative (-) terminal of the booster vehicle’s battery.
3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.
4. Remove the jumper cable from the positive (+) access terminal of the vehicle with the discharged battery.
After you start the disabled vehicle and remove the jumper cables, allow your vehicle to idle for several minutes so the battery can recharge.
TRANSPORTING THE VEHICLE
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Roadside Emergencies
If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle. It is acceptable to have your front-wheel drive vehicle towed from the front if using proper wheel lift equipment to raise the front wheels off the ground. When towing in this manner, the rear wheels can remain on the ground. Front-wheel drive vehicles must have the front wheels placed on a tow dolly when towing your vehicle from the rear using wheel lift equipment. This prevents damage to the transmission. Towing an all-wheel or four-wheel drive vehicle requires that all wheels be off the ground, such as using a wheel lift and dollies or flatbed equipment. This prevents damage to the transmission, all-wheel or four-wheel drive system and vehicle.
TOWING POINTS Rear Towing Point
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POST-CRASH ALERT SYSTEM
WHAT IS THE POST-CRASH ALERT SYSTEM The system helps draw attention to your vehicle in the event of a serious impact.
HOW DOES THE POST-CRASH ALERT SYSTEM WORK The system is designed to turn the hazard flashers on and to intermittently sound the horn in the event of a serious impact that deploys an airbag or the seatbelt pretensioners.
POST-CRASH ALERT SYSTEM LIMITATIONS Depending on applicable laws in the country your vehicle was built for, the horn does not sound in the event of a serious impact.
SWITCHING THE POST-CRASH ALERT SYSTEM OFF Press the hazard flasher switch or the unlock button on the remote control to switch the system off. Note: The alert turns off when the vehicle battery runs out of charge.
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FORD CREDIT US Only Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business. We offer a number of convenient ways for you to contact us, and to manage your account. Call 1-800-727-7000. For more information about Ford Credit and access to Account Manager, go to www.ford.com/finance.
GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
Away From Home If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the United States: Mailing address Ford Motor Company Customer Relationship Center P.O. Box 6248 Dearborn, MI 48126 Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) If your vehicle is configured as a motorhome please call 1-800-444-3311 for support. Additional information and resources are available online:
Website
www.owner.ford.com
These are some of the items that can be found online: U.S. dealer locator by Dealer Name,
City/State or Zip Code. Owner Manuals. Maintenance Schedules. Recalls. Ford Extended Service Plans. Ford Genuine Accessories. Service specials and promotions. In Canada: Mailing address
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Customer Assistance
Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6K 0C8 Telephone 1-800-565-3673 (FORD) (TDD for the hearing impaired: 1-888-658-6805)
Website
www.ford.ca
Facebook FordServiceCA (English) FordServiceQC (Franais) Twitter @FordServiceCA
Additional Assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or
Service Advisor at your selling or servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center.
In order to help us serve you better, please have the following information available when contacting a Customer Relationship Center: Vehicle Identification Number. Your telephone number (home and
business).
The name of the authorized dealer and city where located.
The vehicles current odometer reading. In some states within the United States, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws, and Ford is also allowed a final repair attempt. Additionally, in some states within the United States, a consumer has the option of submitting a warranty dispute to the BBB Auto Line before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicles applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle.
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California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 mi (29,000 km), whichever occurs first: 1. Two or more repair attempts are made
on the same non-conformity likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time).
In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126 You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services you need section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator considers the testimony provided and makes a decision after the hearing. Disputes submitted to the BBB AUTO LINE program are usually decided within 40 days after you file your claim with the BBB. You are not bound by the decision, and may reject the decision and proceed to court where all findings of the BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter. BBB AUTO LINE Application: Using the information that follows, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have
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already taken to try to resolve them. A Customer Claim Form will be mailed that needs to be completed, signed and returned to the BBB along with proof of ownership. Upon receipt, the BBB reviews the claim for eligibility under the Program Summary Guidelines. You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE a Division of BBB National Programs, Inc. 1676 International Drive, Suite 550 McLean, VA 22102 BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. For additional information, refer to the Better Business Bureau website. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation.
UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrators award is binding on both you and Ford of Canada. CAMVAP services are available in all Canadian territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel or petrol/gas engines or the proper sulfur fuel for diesel engines. If you cannot find the proper fuel recommended for your vehicle, contact our Customer Relationship Center.
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The use of improper fuels in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company or Ford of Canada is not responsible for any damage caused by use of improper fuel. Using improper fuels may also result in difficulty importing your vehicle back into the United States.
If your vehicle must be serviced while you are traveling or living in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands and/or Puerto Rico, Central America, the Caribbean, and Israel and the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact the corresponding Ford Customer Assistance Center: FORD MOTOR COMPANY Customer Relationship Centers in:
E-mailFaxPhoneCustomer Relation- ship Center
apemcrc@ford.comN/AN/AAsia Pacific
atnclien@ford.comN/A+1-800-841-3673Caribbean and Central America
menacac@ford.com971 4 3327 266
Ford
Middle East
80004443673
Lincoln 80004441067
UAE 80004441066
Saudi Arabia 8008443673
Mobily and Zain cell phone users in Saudi
800850078
Kuwait 22280384
nafcrc@ford.comN/AN/ANorth Africa
atnclien@ford.comN/A+1-800-841-3673Puerto Rico and U.S. Virgin Islands
ssacrc@ford.comN/AN/ASub-Saharan Africa
infokr1@ford.com or infokr@lincoln.comN/A+82-02-1600-6003South Korea
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If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Global Trade Services by emailing, expcso@ford.com. If you are in another foreign country, contact the nearest authorized dealer. In the event your inquiry is unresolved, communicate your concern with the dealerships Sales Manager, Service Manager or Customer Relations Manager. If you require additional assistance or clarification, please contact the respective Customer Relationship Center as previously listed. Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, LLC at: HELM, LLC 47911 Halyard Drive, Suite 200 Plymouth, Michigan 48170 Attention: Customer Service Or to order a free publication catalog, call toll free: 1-800-782-4356 Monday-Friday 8:00 a.m. — 6:00 p.m. EST Helm, LLC can also be reached by their website: www.helminc.com (Items in this catalog may be purchased by credit card, check or money order.)
Obtaining a French Owners Manual French Owners Manual can be obtained from your authorized dealer or by contacting Helm, LLC using the contact information listed previously in this section.
REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to www.safercar.gov; or write to: Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from www.safercar.gov.
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Customer Assistance
REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect
which could cause a crash or could cause injury or death, you should immediately inform Transport Canada and Ford of Canada.
Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor- vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules- automobiles.html (French)
Website
1-800-333-0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1-800-565-3673Phone
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Customer Assistance
FUSE BOX LOCATIONS Engine Compartment Fuse Box
E319023
Driver Compartment Fuse Box
E296247
The fuse box is behind the removable trim panel.
Body Control Module
E296246
Passenger Compartment Fuse Box
E296255
Pre-fuse Box The fuse box is under the driver seat.
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Fuses
FUSE SPECIFICATION CHART Engine Compartment Fuse Box
E308021
12
18
7
2 3
8
13
1
38
43
52
21
28
35
4039
34
27 31
33
51
26 25 17 11 6
14
9 10
4 5
15 16
23 24
53
48
29
22
54 55 56 57 58
19
20
4544 46 47
32
37
4241
36
30
49 50
59
Protected ComponentFuse RatingItem
Wipers.50 A1
Not used.-2
All-Wheel Drive.40 A3
Parking lamps.30 A4
Reversing lamp.10 A5
Not used.-6
Front blower motor.40 A7
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Fuses
Protected ComponentFuse RatingItem
Not used.-8
Rear door latch.15 A9
Not used.-10
Auxiliary power point.40 A11 USB port.
Horn.20 A12
Not used.-13
Vehicle power 5.15 A14
Not used.-15
Not used.-16
Right-hand high-intensity discharge headlamps.10 A17
Rear window defroster.40 A18
Front fog lamp.20 A19
Power folding mirrors.10 A20
Vehicle power 4.15 A21
Rear blower motor.40 A22
Fuel pump.20 A23
Run/Start relay.40 A24
Auxiliary power points.40 A25
Left-hand high-intensity discharge headlamps.10 A26
Not used.-27
Vehicle power 1.20 A28
Not used.-29
Coolant pump.15 A30
Anti-lock brake system.5 A31
Transmission control module.15 A32
Starter motor.30 A33
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Fuses
Protected ComponentFuse RatingItem
Not used.-34
Vehicle power 2.15 A35
Engine coolant bypass valve.5 A36
Glow plugs.5 A37 Powertrain control module.
Anti-lock brake system with electronic stability control (excluding 510 series).40 A
38 Cooling fan (510 series).60 A
Not used.-39
Vehicle power 3.10 A40
Not used.-41
Not used (excluding 510 series).- 42
Cooling fan (510 series).15 A
Anti-lock brake system pump.60 A43
Cooling fan (excluding 510 series).25 A 44
Not used (510 series).-
Trailer socket.30 A45
Not used.-46
Not used.-47
Cooling fan (excluding 510 series).50 A 48 Anti-lock brake system with electronic stability
control (510 series).40 A
Not used.-49
Not used.-50
Air conditioning clutch.10 A51
Cooling fan (excluding 510 series).50 A 52
Cooling fan (510 series).60 A
Not used.-53
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Fuses
Protected ComponentFuse RatingItem
Battery back-up sounder.20 A54
Transmission fluid pump.25 A55
Not used.-56
Not used.-57
Trailer socket.30 A58
Cooling fan relay.-59
Driver Compartment Fuse Box
E296291
64 65 66 67 6863
1 3 5 7 9 8 19 20 21 22
31 32 33 34 35
36 37 38 39 40
23 24 25 26
27 28 29 30
642
10
41 42 45 46 47 48 49
56 57 58 59 60 61 62
74 7569 70 71 72 73
76 77 78 79 80
50 51 52 53 54 55
84 85 86 81 82 83
43 44
12 14 16 18 17151311
Protected ComponentFuse RatingItem
USB port.5 A1
Not used.-2
USB port.5 A3
Not used.-4
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Fuses
Protected ComponentFuse RatingItem
Not used.-5
Not used.-6
Not used.-7
Not used.-8
Heated exterior mirrors.10 A9
Cooling fan.5 A10
Not used.-11
Not used.-12
Not used.-13
Not used.-14
Not used.-15
Rain sensor.5 A16
Not used.-17
Relay.20 A18
Not used.-19
Not used.-20
Heated rear window.20 A21
Heated rear window.20 A22
Auxiliary power point.20 A23
Auxiliary power point.20 A24
Not used.-25
Windshield wiper motor.25 A26
Not used.-27
Modified vehicle connections.30 A28
Fuel fired heater.20 A29
Power running boards.30 A30
Not used.-31
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Fuses
Protected ComponentFuse RatingItem
Not used.-32
Not used.-33
Not used.-34
Not used.-35
Not used.-36
Not used.-37
Not used.-38
Not used.-39
Not used.-40
Load shed relay.25 A41
Starter relay.40 A42
Upfitter relay.40 A43
Starter relay.40 A44
Upfitter interface module.10 A45
Not used.-46
Not used.-47
Modified vehicle connections.5 A48
Brake pedal switch.10 A49
Passenger power seat.30 A50
Modified vehicle connections.40 A51
Driver power seat.30 A52
Battery.60 A53
Power inverter.60 A54
Body control module.50 A55
Modified vehicle connections.10 A56
Not used.-57
Connector camper body interface.10 A58
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Fuses
Protected ComponentFuse RatingItem
Upfitter interface. Secondary junction box.
Rear climate control.
10 A59 Front view camera. Rear view camera. Adaptive cruise control module. Blind spot information system.
Trailer brake control module.10 A60
Not used.-61
Enhanced cut off relay system module.15 A62
Auxiliary power point.20 A63
Modified vehicle connections.30 A64
Not used.-65
Enhanced cut off relay system. 10 A66 Camper.
Load shed relay.
Not used.-67
Trailer tow module.5 A68
Steering wheel module.5 A69
Swivel seats.5 A70
Passenger heated seat.10 A71
Driver heated seat.10 A72
Adaptive front lighting module.20 A73 Headlamp leveling.
Not used.-74
Engine compartment fuse box.20 A75
Power sliding door control switch.10 A76
Headlamp switch.5 A77
Modified vehicle connections.7.5 A78
Driver compartment fuse box relay.5 A79
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Fuses
Protected ComponentFuse RatingItem
Not used.-80
Trailer tow module.40 A81
Power sliding door.30 A82
Trailer brake control module.30 A83
Body control module.50 A84
Power sliding door.30 A85
Body control module.50 A86
Body Control Module
E145984
Protected ComponentFuse RatingItem
Not used.-1
Power inverter.10 A2
Power window switch.7.5 A3 Power exterior mirrors.
Not used.20 A4
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Fuses
Protected ComponentFuse RatingItem
Not used.-5
Not used.10 A6
Not used.10 A7
Telematics control unit module.5 A8
Rear air conditioning.5 A9
Not used.-10
Not used.-11
Climate control.7.5 A12
Data link connector. 7.5 A13 Steering column.
Instrument cluster.
Not used.15 A14
SYNC 3 module.15 A15 Integrated control panel.
Not used.-16
Not used.7.5 A17
Not used.7.5 A18
Not used.5 A19
Ignition switch.5 A20
Not used.5 A21
Not used.5 A22
Not used.30 A23
Not used.30 A24
Not used.20 A25
Not used.30 A26
Not used.30 A27
Not used.30 A28
Not used.15 A29
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Fuses
Protected ComponentFuse RatingItem
Not used.5 A30
Data link connector.10 A31 Remote key receiver.
Radio.20 A32
Not used.-33
Run/Start relay. 30 A34 Parking aid.
Steering column.
Not used.5 A35
Parking aid. 15 A36
Steering column control module.
Not used.20 A37
Power windows.30 A38
Passenger Compartment Fuse Box
E296792
1
3 4
5 8
9 1210
14
18
19
20
21
22
23 24
15
16
6 7
11
13
17
2
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Fuses
Protected ComponentFuse RatingItem
Relay 2.40 A1
Relay 3.40 A2
Relay 1.20 A3
Relay 4.20 A4
Relay 5.20 A5
Not used.-6
Not used.-7
Relay 7.20 A8
Relay 8.20 A9
Not used.-10
Not used.-11
Relay 9.20 A12
Relay 6.20 A13
Ignition.5 A14
Power supply.5 A15
Auxiliary switch 3 relay.20 A16
Auxiliary switch 3 relay.40 A17
Auxiliary switch 3 relay.40 A18
Auxiliary switch 4 relay.20 A19
Auxiliary switch 5 relay.20 A20
Auxiliary fuse box relay.20 A21
Auxiliary switch 7 relay.20 A22
Auxiliary switch 8 relay.20 A23
Auxiliary switch 9 relay.20 A24
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Fuses
Pre-fuse Box
8
14
15
E296043
139
10
11
12
1
2
3
4
5
6
7
Protected ComponentFuse RatingItem
Body control module.125 A1
Electronic power assist steering.80 A2
Not used.-3
Not used.-4
Not used.-5
Passenger compartment fuse box.150 A6
Camper.60 A7
Not used.-8
Starter motor.500 A9 Alternator.
Engine compartment fuse box.300 A10
Dual generators.250 A11
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Fuses
Protected ComponentFuse RatingItem
Driver compartment fuse box.150 A12
Load shed relay.190 A13
Auxiliary power point 1.175 A14
Auxiliary power point 2.60 A15
CHANGING A FUSE Fuses
WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire.
E217331
If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components.
Fuse Types
E207206
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Fuses
Fuse TypeCallout
Micro 2A
Micro 3B
MaxiC
MiniD
M CaseE
J CaseF
J Case Low ProfileG
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Fuses
GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of authorized dealers that are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly. They are supported by a wide range of highly specialized tools developed specifically for servicing your vehicle. If your vehicle requires professional service, an authorized dealer can provide the necessary parts and service. Check your warranty information to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft parts are designed and built to provide the best performance in your vehicle.
Precautions Do not work on a hot engine. Make sure that nothing gets caught in
moving parts. Do not work on a vehicle with the
engine running in an enclosed space, unless you are sure you have enough ventilation.
Keep all open flames and other burning material (such as cigarettes) away from the battery and all fuel related parts.
Working with the Engine Off 1. Set the parking brake and shift the
transmission to park (P). 2. Switch off the engine. 3. Block the wheels.
Working with the Engine On
WARNING: To reduce the risk of vehicle damage and personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running.
1. Set the parking brake and shift the transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE HOOD Opening the Hood
E175221
1. Pull the hood release lever.
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Maintenance
E217707
2
3
2. Slightly lift the hood. 3. Move the catch to the left.
E87786
4. Open the hood. Support the hood with the strut.
Closing the Hood 1. Remove the strut from the catch and
secure it correctly in the clip. 2. Lower the hood and allow it to drop
under its own weight for the last 812 in (2030 cm).
Note: Make sure that the hood is correctly closed.
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Maintenance
UNDER HOOD OVERVIEW — 3.5L DURATEC
A B DC
EFG E306489
H
Air filter assembly.A Engine oil dipstick. See Engine Oil Dipstick (page 282).B Brake fluid reservoir. See Brake Fluid Check (page 290).C Engine coolant reservoir. See Engine Coolant Check (page 285).D Engine compartment fuse box. See Fuses (page 263).E Battery connection. See Jump Starting the Vehicle (page 251).F Engine oil filler cap. See Engine Oil Check (page 282).G Washer fluid reservoir. See Washer Fluid Check (page 294).H
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Maintenance
UNDER HOOD OVERVIEW — 3.5L ECOBOOST
A
H
B D
EG
C
F E306483
Air filter assembly.A Engine oil dipstick. See Engine Oil Dipstick (page 282).B Brake fluid reservoir. See Brake Fluid Check (page 290).C Engine coolant reservoir. See Engine Coolant Check (page 285).D Engine compartment fuse box. See Fuses (page 263).E Battery connection. See Jump Starting the Vehicle (page 251).F Engine oil filler cap. See Engine Oil Check (page 282).G Washer fluid reservoir. See Washer Fluid Check (page 294).H
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Maintenance
ENGINE OIL DIPSTICK — 3.5L DURATEC
E174604
A B
MinimumA MaximumB
ENGINE OIL DIPSTICK — 3.5L ECOBOOST
E174604
A B
MinimumA MaximumB
ENGINE OIL CHECK 1. Make sure that your vehicle is on level
ground.
2. Check the oil level before starting the engine, or switch the engine off after warm up and wait 10 minutes for the oil to drain into the oil pan.
3. Remove the dipstick and wipe it with a clean, lint-free cloth.
4. Reinstall the dipstick and make sure it is fully seated.
5. Remove the dipstick again to check the oil level.
Note: If the oil level is between the maximum and minimum marks, the oil level is acceptable. Do not add oil. 6. If the oil level is at the minimum mark,
immediately add oil. 7. Reinstall the dipstick. Make sure it is
fully seated. Note: The oil consumption of new engines reaches its normal level after approximately 3,000 mi (5,000 km).
Adding Engine Oil
WARNING: Do not add engine oil when the engine is hot. Failure to follow this instruction could result in personal injury.
WARNING: Do not remove the filler cap when the engine is running.
Do not use supplemental engine oil additives because they are unnecessary and could lead to engine damage that the vehicle warranty may not cover. 1. Clean the area surrounding the engine
oil filler cap before you remove it. 2. Remove the engine oil filler cap. 3. Add engine oil that meets our
specifications. See Capacities and Specifications (page 352).
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Maintenance
4. Reinstall the engine oil filler cap. Turn it clockwise until you feel a strong resistance.
Note: Do not add oil further than the maximum mark. Oil levels above the maximum mark may cause engine damage. Note: Immediately soak up any oil spillage with an absorbent cloth.
Engine Oil Pressure Warning Lamp
WARNING: If it illuminates when you are driving do not continue your journey, even if the oil level is correct. Have your vehicle checked.
It illuminates when you switch the ignition on. If it illuminates when the engine
is running this indicates a malfunction. Stop your vehicle as soon as it is safe to do so and switch the engine off. Check the engine oil level. If the oil level is sufficient, this indicates a system malfunction. Have your vehicle checked as soon as possible.
CHANGING THE ENGINE OIL AND OIL FILTER
WARNING: Prolonged and repeated skin contact with mineral oil will result in the removal of natural fats from the skin, leading to dryness, irritation and dermatitis. In addition, used engine oil contains potentially harmful contaminants, which may cause skin cancer. If skin contact occurs, wash the area thoroughly with soap or skin cleanser and water immediately.
WARNING: Do not dispose of engine oils or oil filters in the household refuse or the public sewage system. Use an authorized waste disposal facility.
WARNING: Do not remove the oil pan drain plug when the engine is running.
WARNING: Do not remove the oil filter when the engine is running.
1. Remove the oil pan drain plug and wait for the oil to drain into a suitable container.
2. Renew the oil filter. 3. Reinstall the oil pan drain plug. 4. Refill the engine with new oil that
meets Ford specifications. See Capacities and Specifications (page 352).
Note: Do not add oil further than the maximum mark. Oil levels above the maximum mark may cause engine damage. Note: Soak up any spillage with an absorbent cloth immediately. 5. Reset the Intelligent Oil Life Monitor.
See Oil Change Indicator Reset (page 284).
Engine Lubrication for Severe Service Operation The following conditions define severe service operation. The Intelligent Oil Life Monitor will determine engine oil and oil filter change intervals. Frequent or extended idling. Frequent low-speed operation at
25 mph (40 km/h) or less. Frequent severe dust condition
operation. Frequent off-road operation.
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Maintenance
Sustained ambient temperatures of -9F (-23C) or below.
Sustained ambient temperatures of 100F (38C) or above.
Sustained towing operation above 1,000 mi (1,600 km).
Sustained high-speed driving at Gross Vehicle Weight Rating (maximum loaded weight for vehicle operation).
Sustained use of diesel fuel other than ultra-low sulfur diesel (ULSD).
OIL CHANGE INDICATOR RESET Only reset the system after changing the engine oil and oil filter.
Resetting the Oil Life Monitoring System 1. Switch the ignition on. Do not start the
engine. 2. Fully press the accelerator and brake
pedals at the same time. 3. Keep the accelerator and brake pedals
fully pressed. 4. After 25 seconds, the oil change
reminder resets. 5. Release the accelerator and brake
pedals. 6. Switch the ignition off. 7. Switch the ignition on to confirm that
the oil change reminder does not display.
CHANGING THE ENGINE AIR FILTER
WARNING: To reduce the risk of vehicle damage and personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running.
Note: Failure to use the correct air filter element may result in severe engine damage. The vehicle Warranty may be void for any damage to the engine if the correct air filter element is not used. Only use the specified air filter. See Capacities and Specifications (page 352). Change the air filter element at the proper interval. See Scheduled Maintenance (page 446).
E174607
1 2
3
1. Disconnect the intake air temperature sensor electrical connector and cable from the air filter cover.
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Maintenance
2. Clean the area around the air tube to air filter cover connection to prevent debris from entering the system and then loosen the bolt on the air tube clamp so the clamp is no longer snug to the air tube. It is not necessary to completely remove the clamp. Pull the air tube off from the air filter cover.
3. Release the clamps that secure the air filter cover to the air filter housing.
E174669
4. Carefully lift the air filter housing cover. Remove the air filter element from the air filter housing.
5. Install a new air filter element. 6. Replace the air filter housing cover.
Engage the clamps that secure the air filter housing cover to the air filter housing. Be careful not to crimp the filter element edges between the air filter housing and cover. Make sure that the tabs on the edge are correctly aligned into the slots.
7. Slip the air tube onto the air filter cover and snugly tighten the bolt on the air tube clamp, but do not overtighten.
8. Reconnect the intake air temperature sensor electrical connector to the outlet tube. Make sure the locking tab on the connector is in the locked position.
ENGINE COOLING FAN
WARNING: Keep your hands and clothing clear of the engine cooling fan.
Under certain conditions, the engine cooling fan may continue to run for several minutes after you switch your vehicle off.
ENGINE COOLANT CHECK
WARNING: Do not remove the coolant reservoir cap when the engine is on or the cooling system is hot. Wait 10 minutes for the cooling system to cool down. Cover the coolant reservoir cap with a thick cloth to prevent the possibility of scalding and slowly remove the cap. Failure to follow this instruction could result in personal injury.
WARNING: Do not put coolant in the windshield washer reservoir. If sprayed on the windshield, coolant could make it difficult to see through the windshield.
WARNING: To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The cooling system is under pressure. Steam and hot liquid can come out forcefully when you loosen the cap slightly.
WARNING: Do not add coolant further than the MAX mark.
When the engine is cold, check the concentration and level of the coolant at the intervals listed in the scheduled maintenance information. See Scheduled Maintenance (page 446).
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Maintenance
Note: Make sure that the coolant level is between the MIN and the MAX marks on the coolant reservoir. Note: Coolant expands when it is hot. The level may extend beyond the MAX mark. Maintain coolant concentration within 48% to 50%, which equates to a freeze point between -29F (-34C) and -35F (-37C). Coolant concentration should be checked using a refractometer. We do not recommend the use of hydrometers or coolant test strips for measuring coolant concentration.
Adding Coolant
WARNING: Do not add engine coolant when the engine is on or the cooling system is hot. Failure to follow this instruction could result in personal injury.
WARNING: Do not remove the coolant reservoir cap when the engine is on or the cooling system is hot. Wait 10 minutes for the cooling system to cool down. Cover the coolant reservoir cap with a thick cloth to prevent the possibility of scalding and slowly remove the cap. Failure to follow this instruction could result in personal injury.
WARNING: Do not put coolant in the windshield washer reservoir. If sprayed on the windshield, coolant could make it difficult to see through the windshield.
Note: Do not use stop leak pellets, cooling system sealants, or non-specified additives as they can cause damage to the engine cooling or heating systems. Resulting component damage may not be covered by the vehicle Warranty. Note: Automotive fluids are not interchangeable.
It is very important to use prediluted coolant approved to the correct specification in order to avoid plugging the small passageways in the engine cooling system. Do not mix different colors or types of coolant in your vehicle. Mixing of engine coolants or using an incorrect coolant may harm the engine or cooling system components and may not be covered by the vehicle Warranty. Note: If prediluted coolant is not available, use the approved concentrated coolant diluting it to 50/50 with distilled water. Using water that has not been deionised may contribute to deposit formation, corrosion and plugging of the small cooling system passageways. Note: Coolants marketed for all makes and models may not be approved to our specifications and may cause damage to the cooling system. Resulting component damage may not be covered by the vehicle Warranty. If the coolant level is at or below the minimum mark, add prediluted coolant immediately. To top up the coolant level do the following: 1. Unscrew the cap slowly. Any pressure
escapes as you unscrew the cap. 2. Add prediluted coolant approved to
the correct specification. 3. Add enough prediluted coolant to
reach the correct level. 4. Replace the coolant reservoir cap. Turn
the cap clockwise until it contacts the hard stop.
5. Check the coolant level in the coolant reservoir the next few times you drive your vehicle. If necessary, add enough prediluted engine coolant to bring the coolant level to the correct level.
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Maintenance
If you have to add more than 1.1 qt (1 L) of engine coolant per month, have your vehicle checked as soon as possible. Operating an engine with a low level of coolant can result in engine overheating and possible engine damage. In case of emergency, you can add a large amount of water without engine coolant in order to reach a vehicle service location. In this instance, qualified personnel: 1. Must drain the cooling system. 2. Chemically clean the coolant system. 3. Refill with engine coolant as soon as
possible. Water alone, without engine coolant, can cause engine damage from corrosion, overheating or freezing. Do not use the following as a coolant substitute: Alcohol. Methanol. Brine. Any coolant mixed with alcohol or
methanol antifreeze. Alcohol and other liquids can cause engine damage from overheating or freezing. Do not add extra inhibitors or additives to the coolant. These can be harmful and compromise the corrosion protection of the coolant.
Recycled Coolant We do not recommend the use of recycled coolant as an approved recycling process is not yet available. Note: Dispose of used coolant in the appropriate manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids.
Severe Climates If you drive in extremely cold climates: It may be necessary to increase the
coolant concentration above 50%. A coolant concentration of 60%
provides improved freeze point protection.
Coolant concentrations above 60% decrease the overheat protection characteristics of the coolant and may cause engine damage.
If you drive in extremely hot climates: You can decrease the coolant
concentration to 40%. A coolant concentration of 40%
provides improved overheat protection. Coolant concentrations below 40%
decrease the overheat and corrosion protection characteristics of the coolant and may cause engine damage.
Vehicles driven year-round in non-extreme climates should use prediluted coolant for optimum cooling system and engine protection.
Coolant Change At specific mileage intervals, as listed in the scheduled maintenance information, the coolant should be changed. Add prediluted coolant approved to the correct specification.
Fail-Safe Cooling Fail-safe cooling allows you to temporarily drive your vehicle before any incremental component damage occurs. The fail-safe distance depends on ambient temperature, vehicle load and terrain.
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How Fail-Safe Cooling Works If the engine begins to overheat, the coolant temperature gauge moves toward the red zone:
A warning lamp illuminates and a message may appear in the information display.
If the engine reaches a preset over-temperature condition, the engine automatically switches to alternating cylinder operation. Each disabled cylinder acts as an air pump and cools the engine. When this occurs, your vehicle still operates, however: Engine power is limited. The air conditioning system turns off. Continued operation increases the engine temperature, causing the engine to completely shut down. Your steering and braking effort increases in this situation. When the engine temperature cools, you can re-start the engine. Have your vehicle checked as soon as possible to minimize engine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for use during emergencies only. Operate your vehicle in fail-safe mode only as long as necessary to bring your vehicle to rest in a safe location and seek immediate repairs. When in fail-safe mode, your vehicle will have limited power, will not be able to maintain high-speed operation, and may completely shut down without warning, potentially losing engine power, power steering assist, and power brake assist, which may increase the possibility of a crash resulting in serious injury.
WARNING: Do not remove the coolant reservoir cap when the engine is on or the cooling system is hot. Wait 10 minutes for the cooling system to cool down. Cover the coolant reservoir cap with a thick cloth to prevent the possibility of scalding and slowly remove the cap. Failure to follow this instruction could result in personal injury.
Your vehicle has limited engine power when in the fail-safe mode, drive your vehicle with caution. Your vehicle does not maintain high-speed operation and the engine may operate poorly. Remember that the engine is capable of automatically shutting down to prevent engine damage. In this situation: 1. Pull off the road as soon as safely
possible and switch the engine off. 2. If you are a member of a roadside
assistance program, we recommend that you contact your roadside assistance service provider.
3. If this is not possible, wait for a short period of time for the engine to cool.
4. Check the coolant level. If the coolant level is at or below the minimum mark, add prediluted coolant immediately.
5. When the engine temperature cools, you can re-start the engine. Have your vehicle checked as soon as possible to minimize engine damage.
Note: Driving your vehicle without repair increases the chance of engine damage.
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Engine Coolant Temperature Management (If Equipped)
WARNING: To reduce the risk of crash and injury, be prepared that the vehicle speed may reduce and the vehicle may not be able to accelerate with full power until the coolant temperature reduces.
If you tow a trailer with your vehicle, the engine may temporarily reach a higher temperature during severe operating conditions, for example ascending a long or steep grade in high ambient temperatures. At this time, you may notice the coolant temperature gauge moves toward the red zone and a message may appear in the information display. You may notice a reduction in vehicle speed caused by reduced engine power in order to manage the engine coolant temperature. Your vehicle may enter this mode if certain high-temperature and high-load conditions take place. The amount of speed reduction depends on vehicle loading, grade and ambient temperature. If this occurs, there is no need to stop your vehicle. You can continue to drive. The air conditioning may automatically turn on and off during severe operating conditions to protect the engine from overheating. When the coolant temperature decreases to the normal operating temperature, the air conditioning turns on. If the coolant temperature gauge moves fully into the red zone, or if the coolant temperature warning or service engine soon messages appear in your information display, do the following:
1. Stop your vehicle as soon as it is safe to do so. Fully apply the parking brake, shift into park (P) or neutral (N).
2. Leave the engine running until the coolant temperature gauge needle returns to the normal position. If the temperature does not drop after several minutes, follow the remaining steps.
3. Switch the engine off and wait for it to cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant immediately.
5. If the coolant level is normal, restart the engine and continue.
AUTOMATIC TRANSMISSION FLUID CHECK The automatic transmission does not have a transmission fluid dipstick. Have an authorized dealer check and change the transmission fluid at the correct service interval. Your transmission does not consume fluid. However, if the transmission slips, shifts slowly or if you notice a sign of leaking fluid, contact an authorized dealer. Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components.
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BRAKE FLUID CHECK
WARNING: Do not use any fluid other than the recommended brake fluid as this will reduce brake efficiency. Use of incorrect fluid could result in the loss of vehicle control, serious personal injury or death.
WARNING: Only use brake fluid from a sealed container. Contamination with dirt, water, petroleum products or other materials may result in brake system damage or failure. Failure to adhere to this warning could result in the loss of vehicle control, serious personal injury or death.
WARNING: Do not allow the fluid to touch your skin or eyes. If this happens, rinse the affected areas immediately with plenty of water and contact your physician.
WARNING: A fluid level between the MAX and MIN lines is within the normal operating range and there is no need to add fluid. A fluid level not in the normal operating range could compromise the performance of the system. Have your vehicle checked immediately.
E170684
To avoid fluid contamination, the reservoir cap must remain in place and fully tight, unless you are adding fluid. Only use fluid that meets Ford specifications. See Capacities and Specifications (page 352).
CHANGING THE 12V BATTERY The battery is under the driver seat. Note: If you have power seats and the battery has no charge, jump-start your vehicle to move the seat. See Jump Starting the Vehicle (page 251).
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Removing the Battery
E152526
1
1. Fully raise the driver seat and move it fully forward. Pull the tabs upward and remove the cover.
Note: Your vehicle may not have this cover.
2
E152529
2. Unhook the cover and tuck it under the seat.
E146781
3
4
3. Remove both seat track end caps. Note: Your vehicle may not have these end caps. 4. Remove both seat adjustment end
stop bolts at the front of the seat.
5
6
E146773
5. Remove the battery clamp and cover bolts.
6. Remove the battery clamp and cover.
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E162774
7. Remove the battery terminal cover and remove the negative (-) terminal.
Note: Single batteries could be mounted the opposite way around in the battery tray. The negative terminal is toward the rear of your vehicle.
8
E162775
8. Release the retaining clips and remove the cover.
9. Remove the cable securing clips from the cover.
E162776
10. Remove the positive (+) terminal and remove the battery.
Note: Batteries are heavy. 11. Move the second battery toward the
rear of your vehicle and remove the negative (-) terminal.
12. Remove the positive (+) terminal and remove the battery.
Replacing the Battery
WARNING: Make sure that you securely fasten the seat runner bolts before installing the covers.
You must replace the battery with one of exactly the same specification. To install, reverse the removal procedure. Note: Make sure that you correctly install the battery terminal covers, battery cover and battery cable clips.
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ADJUSTING THE HEADLAMPS Vertical Aim Adjustment If your vehicle has been involved in a crash, have the aim of the headlamp beam checked by an authorized dealer.
Headlamp Aiming Target
E142592
8 ft (2.4 m)A Ground to the center of the headlamp low beam bulb
B
25 ft (7.6 m)C Horizontal reference lineD
Vertical Aim Adjustment Procedure 1. Park your vehicle on level ground
approximately 25 ft (7.6 m) from a wall or screen.
2. Measure the distance from the ground to the center of the headlamp low beam bulb and mark an 8 ft (2.4 m) long horizontal reference line on the wall or screen at this height.
E199411
Note: There may be an identifying mark on the lens to help you locate the center of the bulb. Note: To see a clearer light pattern while adjusting one headlamp, you may want to block the light from the other headlamp. 3. Switch on the low beam headlamps
and open the hood.
E142465
4. On the wall or screen you will observe a flat zone of high intensity light located at the top of the beam pattern. If the top edge of the flat zone of high intensity light is not on the horizontal reference line, adjust the aim of the headlamp beam.
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E164485
5. Locate the vertical adjuster on each headlamp. Use a suitable tool, for example a screwdriver or hexagonal socket, to turn the adjuster clockwise or counterclockwise to adjust the vertical aim of the headlamp. The horizontal edge of the brighter light should touch the horizontal reference line.
6. Close the hood and switch off the lamps.
Horizontal Aim Adjustment The horizontal aim of the headlamp beam on your vehicle is not adjustable.
WASHER FLUID CHECK When adding fluid, use a mixture of washer fluid and water to help prevent freezing in cold weather and improve the cleaning capability. For information on fluid dilution, refer to the product instructions. We recommend that you only use high quality washer fluid. Note: The reservoir supplies the front and rear washer systems.
FUEL FILTER Your vehicle is equipped with a lifetime fuel filter that is integrated with the fuel tank. Regular maintenance or replacement is not needed.
CHECKING THE WIPER BLADES
E142463
Run the tip of your fingers over the edge of the blade to check for roughness. Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth.
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CHANGING THE FRONT WIPER BLADES
E72899
1. Lift the wiper arm. Press the wiper blade locking button.
Note: Do not hold the wiper blade when lifting the wiper arm. 2. Remove the wiper blade. Note: Make sure that the wiper arm does not spring back against the glass when the wiper blade is not attached. 3. To install, reverse the removal
procedure. Note: Make sure that the wiper blade locks into place.
REMOVING A HEADLAMP
WARNING: Switch all of the lamps and the ignition off. Failure to follow this warning could result in serious personal injury.
1. Open the hood. See Opening and Closing the Hood (page 278).
E169198
2
2. Remove the screws.
E169199
3. Pull the headlamp toward the front of your vehicle to disengage it from its locating points and then lift the headlamp up.
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4. Disconnect the electrical connectors.
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Note: When you install the headlamp, make sure that you correctly attach the electrical connector. Note: When you install the headlamp, make sure that you correctly engage its locating points.
CHANGING A BULB
WARNING: Switch the lamps and the ignition off. Failure to do so could result in serious personal injury.
WARNING: Lamps and associated components become hot when in use. Let them cool down before you remove them.
Use the correct specification bulb. See Bulb Specification Chart (page 369). The following instructions describe how to remove the bulbs. To install, reverse the removal procedure. Note: LED lamps are not serviceable. Contact an authorized dealer.
Headlamp
E175739
B C D A
Parking lamp and direction indicator lamp.
A
Headlamp high beam.B Headlamp low beam and daytime running lamp.
C
Side marker lamp.D Note: You may have to remove a cover to gain access to the bulb.
Side Marker Lamp
3
E175740
2
1. Remove the headlamp. See Removing a Headlamp (page 295).
2. Turn the bulb holder counterclockwise and remove it.
3. Remove the bulb by pulling it straight out.
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Parking Lamp and Direction Indicator Lamp
3
E175741
2
1. Remove the headlamp. See Removing a Headlamp (page 295).
2. Turn the bulb holder counterclockwise and remove it.
3. Remove the bulb by pulling it straight out.
Headlamp Low Beam and Daytime Running Lamp
4 3 2
E175742
1. Remove the headlamp. See Removing a Headlamp (page 295).
2. Carefully remove the cover. 3. Turn the bulb counterclockwise and
remove it. 4. Disconnect the electrical connector. Note: Do not touch the bulb glass.
Note: You cannot separate the bulb from the bulb holder.
Headlamp High Beam
4
3
2 E175743
1. Remove the headlamp. See Removing a Headlamp (page 295).
2. Carefully remove the cover. 3. Turn the bulb counterclockwise and
remove it. 4. Disconnect the electrical connector. Note: Do not touch the bulb glass. Note: You cannot separate the bulb from the bulb holder.
High Intensity Discharge Headlamps These lamps operate at a high voltage. Contact an authorized dealer if they fail.
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Front Clearance Lamp (If Equipped)
E181397
2
1
1. Carefully remove the lamp. 2. Turn the bulb holder counterclockwise
and remove it. 3. Remove the bulb by pulling it straight
out.
Side Direction Indicator (If Equipped)
E169209 3
1 4
5
2
1. Remove the large mirror glass. Tilt the mirror glass fully up, pull the mirror glass toward you from the bottom.
2. Remove the small mirror glass. Tilt the mirror glass fully down, pull the mirror glass toward you from the top.
3. Remove the screws. 4. Remove the lamp lens. 5. Remove the bulb.
Rear Lamps
E175758
2
1
1. Remove the screws. 2. Remove the lamp.
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3
E175745
3. Turn the bulb holder counterclockwise and remove it.
A
B
C
4
E175746
Tail and brake lamp.A Reversing lamp.B Rear clearance lamp.C
4. Remove the bulb by pulling it straight out.
High Mounted Stoplamps This is not a serviceable item, contact an authorized dealer if it fails.
License Plate Lamp
E72789
1. Carefully release the spring clip. 2. Remove the lamp. 3. Turn the bulb holder counterclockwise
and remove it. Pull the bulb straight out.
Interior Lamp Vehicles with Interior Sensors
1
2
E154370
1. Carefully remove the lens. 2. Remove the bulb.
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Reading Lamps Vehicles with Interior Sensors
22
1
E72786
1. Carefully remove the lamp. 2. Turn the bulb holder counterclockwise
and remove it.
E73939 3
3. Remove the bulb.
Vehicles without Interior Sensors
E99453
2
3
1
1. Carefully remove the lamp. 2. Turn the bulb holder counterclockwise
and remove it. 3. Remove the bulb.
Sun Visor Mirror Lamp
E72785
1. Carefully remove the lamp. 2. Remove the bulb.
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DRIVE BELT ROUTING — VEHICLES WITH: DUAL GENERATORS
E311986
A
B
Drives the air conditioning compressor and a generator.
A
Drives the coolant pump and a generator.
B
DRIVE BELT ROUTING — VEHICLES WITH: SINGLE GENERATOR
A
B E311736
Drives the air conditioning compressor.
A
Drives the coolant pump and the generator.
B
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CLEANING PRODUCTS For best results, use the following products or products of equivalent quality:
Materials
SpecificationName
-Motorcraft Bug and Tar Remover(U.S.) Motorcraft Bug and Tar Remover / Dissolvant de goudron et liminateur dinsectes Motor- craft(Canada) ZC-42(U.S. & Canada)
ESR-M5B194-BMotorcraft Custom Bright Metal Cleaner(U.S.) Motorcraft Custom Bright Metal Cleaner / Nettoyant pour mtal brillant Motorcraft(Canada) ZC-15(U.S. & Canada)
ESR-M14P4-AMotorcraft Detail Wash(U.S.) Motorcraft Detail Wash / Shampooing superfin Motorcraft(Canada) ZC-3-A(U.S. & Canada)
ESR-M14P3-AMotorcraft Engine Shampoo and Degreaser(U.S.) (Canada) ZC-20(U.S.)
-(U.S.) Motorcraft Engine Shampoo / Shampooing pour moteur Motorcraft(Canada) CXC-66-A(Canada)
-(U.S.) Motorcraft Multi-Purpose Cleaner / Nettoyant multi-usage Motorcraft(Canada) CXC-101(Canada)
WSS-M14P19-AMotorcraft Premium Windshield Wash Concen- trate with Bitterant(U.S.) Motorcraft Premium Quality Windshield Washer Fluid / Liquide lave-glace de haute qualit Motor- craft(Canada) ZC-32-B2(U.S.) CXC-37-F/M(Canada)
-Motorcraft Professional Strength Carpet & Upholstery Cleaner(U.S.) Motorcraft Professional Strength Carpet & Upholstery Cleaner / Nettoyant professionnel pour sellerie et moquette Motorcraft(Canada)
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SpecificationName
ZC-54(U.S. & Canada)
-Motorcraft Spot and Stain Remover(U.S.) (Canada) ZC-14(U.S.)
ESR-M14P5-AMotorcraft Ultra-Clear Spray Glass Cleaner(U.S.) Motorcraft Premium Glass Cleaner / Nettoie-vitres de qualit suprieure Motorcraft(Canada) ZC-23(U.S.) CXC-100(Canada)
-Motorcraft Wheel and Tire Cleaner(U.S.) Motorcraft Wheel and Tire Cleaner / Nettoyant pour roues et pneus Motorcraft(Canada) ZC-37-A(U.S. & Canada)
CLEANING THE EXTERIOR We recommend that you wash your vehicle with a sponge and lukewarm water containing a car shampoo. Note: If you use a car wash with a waxing cycle, make sure that you remove the wax from the windshield and the wiper blades. Note: Before using a car wash, check that it is suitable for your vehicle. Note: Some car washes use water at high pressure. Due to this, water droplets may enter inside your vehicle and could also damage certain parts of your vehicle. Note: Remove the antenna before using an automatic car wash. Note: Switch the blower motor off to prevent contamination of the cabin air filter.
Cleaning the Headlamps Note: Do not scrape the headlamps. Note: Do not use abrasives, alcoholic solvents or chemical solvents to clean the headlamps.
Note: Do not wipe the headlamps when they are dry.
Cleaning the Rear Window Note: Do not scrape the inside of the rear window. Note: Do not use abrasives, alcoholic solvents or chemical solvents to clean the inside of the rear window. Clean the inside of the rear window with a soft, lint-free cloth and non-abrasive cleaner
Cleaning the Chrome Trim Note: Do not use abrasives, alcoholic solvents or chemical solvents to clean the chrome trim. Use soapy water. Dry the chrome trim with a clean, soft cloth Note: Do not apply cleaning product to hot surfaces and do not leave cleaning product on chrome surfaces for a period of time exceeding that which is recommended. Note: Industrial-strength (heavy-duty) cleaners, or cleaning chemicals, may cause damage over a period of time.
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Body Paintwork Preservation Frequently remove particles such as bird droppings, tree sap, insect deposits, tar spots, road salt and industrial fallout to avoid paint surface damage. Frequently wash the underbody of your vehicle if salt is applied on the road. We recommend that you wax the paintwork once or twice a year. Note: Do not apply polish in strong sunlight as this dries the polish too quickly. Note: Do not allow polish to come in contact with unpainted plastic surfaces as it can be difficult to remove. Note: Do not apply polish to the windshield or rear window. A contaminated windshield or contaminated wiper blades may lead to increased wiper noise, reduced wipe quality or reduced rain sensor performance.
Sliding Door Tracks
WARNING: Do not open or close the sliding doors when your hands are near the tracks or rollers.
To clean the sliding door tracks, wipe the surface using a clean, cotton cloth with a mild soap and water solution. Do not use a commercial or high-pressure washer.
WAXING Regular waxing is necessary to protect your car’s paint from the elements. We recommend that you wash and wax the painted surface once or twice a year. When washing and waxing, park your vehicle in a shaded area out of direct sunlight. Always wash your vehicle before applying wax.
Use a quality wax that does not contain abrasives.
Follow the manufacturers instructions to apply and remove the wax.
Apply a small amount of wax in a back-and-forth motion, not in circles.
Do not allow wax to come in contact with any non-body (low-gloss black) colored trim. The wax will discolor or stain the parts over time. Roof racks. Bumpers. Grained door handles. Side moldings. Mirror housings. Windshield cowl area.
Do not apply wax to glass areas. After waxing, your car’s paint should
feel smooth, and be free of streaks and smudges.
CLEANING THE ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: Take care when using a power washer
to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage.
Do not spray a hot engine with cold water to avoid cracking the engine block or other engine components.
Spray Motorcraft Engine Shampoo and Degreaser on all parts that require cleaning and pressure rinse clean. In Canada, use Motorcraft Engine Shampoo.
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Note: If your vehicle has an engine cover remove the cover before application of Motorcraft Engine Shampoo and Degreaser. Immediately rinse away any over spray. Never wash or rinse the engine while it
is hot or running; water in the running engine may cause internal damage.
Never wash or rinse any ignition coil, spark plug wire or spark plug well, or the area in and around these locations.
Cover the battery, power distribution box, and air filter assembly to prevent water damage when cleaning the engine.
CLEANING THE WINDOWS AND WIPER BLADES Car wash chemicals and environmental fallout can result in windshield and wiper blade contamination. Dirty windshield and wipers will result in poor windshield wiper operation. Keep the windshield and wiper blades clean to maintain windshield wiper performance. To clean the windshield and wiper blades: Clean the windshield with a
non-abrasive glass cleaner. When cleaning the interior of the windshield, avoid getting any glass cleaner on the instrument panel or door panels. Wipe any glass cleaner off these surfaces immediately.
For windshields contaminated with tree sap, chemicals, wax or bugs, clean the entire windshield using steel wool (no greater than 0000 grade) in a circular motion and rinse with water.
Clean the wiper blades with isopropyl rubbing alcohol or windshield washer concentrate.
Note: Do not use razor blades or other sharp objects to clean or remove decals from the inside of the heated rear window. The vehicle warranty does not cover damage caused to the heated rear window grid lines.
CLEANING THE INTERIOR Note: Do not allow air fresheners and hand sanitizers to spill on interior surfaces. If a spill occurs, wipe off immediately. Damage may not be covered by the vehicle Warranty. Note: Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials. Note: We recommend distilled water when cleaning.
Fabric, Carpets, Cloth Seats, Headliners and Floor Mats Note: Avoid soaking any surface. Do not use excessive amounts of water to clean the vehicle interior. Note: To avoid spots or discoloration, clean the entire surface. To clean: Remove dust and loose dirt with a
vacuum cleaner or brush. Wipe the surface with a soft, damp
cloth and a mild soap and water solution. Dry the area with a clean, soft cloth.
If a ring forms on the fabric after spot cleaning, clean the entire area immediately, but do not soak or the ring will set.
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Seatbelts
WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s seatbelts, as these actions may weaken the belt webbing.
WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side airbag system and affect performance of the side airbag in a crash.
Note: Do not use abrasives, or chemical solvents to clean them. Note: Do not allow moisture to penetrate the seatbelt retractor mechanism. Cleaning may safely be carried out using mild soap and water. Let them dry naturally, away from artificial heat.
Leather Interior (If Equipped)
Note: Follow the same procedure as cleaning leather seats for cleaning leather instrument panels and leather interior trim surfaces. For routine cleaning, wipe the surface with a soft, damp cloth and a mild soap and water solution. Dry the area with a clean, soft cloth. For cleaning and removing stains such as dye transfer, use a leather cleaning product for automotive interiors. Do not use the following products as these may damage the leather: Oil and petroleum or silicone-based
leather conditioners. Household cleaners.
Alcohol solutions. Solvents or cleaners intended
specifically for rubber, vinyl and plastics.
Suede Micro Fiber Fabric (If Equipped)
Note: Do not steam clean. Note: To avoid spots or discoloration, clean the entire surface. Do not use the following products: Leather care products. Household cleaners. Alcoholic solutions. Spot removers. Shoe polish. To clean: Remove dust and loose dirt with a
vacuum cleaner. Wipe the surface with a soft, damp
cloth and a mild soap and water solution. Dry the area with a clean, soft cloth.
If a ring forms on the fabric after spot cleaning, clean the entire area immediately, but do not soak or the ring will set.
Instrument Cluster Screens, LCD Screens and Radio Screens Note: Do not use abrasives, alcoholic solvents or chemical solvents to clean the instrument cluster screens, LCD screens or radio screens. These cleaning products can damage the screens. Clean the instrument panel and cluster lens with a clean, damp and soft cloth, then use a clean, dry and soft cloth to dry these areas. Do not spray any liquid directly onto the screens.
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Do not use a microfiber cloth to clean the bezel around the display screens as it could damage the surface.
Rear Windows Note: Do not use any abrasive materials to clean the interior of the rear windows. Note: Do not install stickers or labels to the interior of the rear windows.
Mirrors Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products.
Storage Compartments, Cup Holders and Ashtrays To clean: Take out any removable inserts. Wipe the surface with a soft, damp
cloth and a mild soap and water solution. Dry the area with a clean, soft cloth.
CLEANING THE INSTRUMENT PANEL AND INSTRUMENT CLUSTER LENS
WARNING: Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the airbag system.
Note: Follow the same procedure as cleaning leather seats for cleaning leather instrument panels and leather interior trim surfaces.
Clean the instrument panel and cluster lens with a clean, damp and soft cloth, then use a clean, dry and soft cloth to dry these areas. Avoid cleaners or polishes that increase
the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect you from undesirable windshield reflection.
Do not use any household cleaning products or glass cleaners as these may damage the finish of the instrument panel, interior trim and cluster lens.
Wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion to avoid possible damage to the interior painted surfaces.
Do not allow air fresheners and hand sanitizers to spill onto interior surfaces. If a spill occurs, wipe off immediately. Your warranty may not cover these damages.
If a staining liquid like coffee or juice has been spilled on the instrument panel or on interior trim surfaces: 1. Wipe up spilled liquid using a clean,
soft cloth as quickly as possible. 2. Use Motorcraft Premium Leather and
Vinyl Cleaner or a commercially available leather cleaning product for automotive interiors. Test any cleaner or stain remover on an inconspicuous area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and water solution. Dry the area with a clean, soft cloth.
4. If necessary, apply more soap and water solution or cleaning product to a clean, soft cloth and press it onto the soiled area. Allow this to set at room temperature for 30 minutes.
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5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing motion for 60 seconds on the soiled area.
6. Dry the area with a clean, soft cloth.
REPAIRING MINOR PAINT DAMAGE You should repair paintwork damage caused by stones from the road or minor scratches as soon as possible. A choice of products are available from an authorized dealer. Remove particles such as bird droppings, tree sap, insect deposits, tar spots, road salt and industrial fallout before repairing paint chips. Always read and follow the manufacturers instructions before using the products.
CLEANING THE WHEELS Note: Do not apply a cleaning chemical to warm or hot wheel rims and covers. Note: Industrial-strength (heavy-duty) cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clear coat finish over a period of time. Note: Do not use hydrofluoric acid-based or high caustic-based wheel cleaners, steel wool, fuels or strong household detergent. Note: If you intend parking your vehicle for an extended period after cleaning the wheels with a wheel cleaner, drive your vehicle for a few minutes before doing so. This will reduce the risk of increased corrosion of the brake discs, brake pads and linings. Note: Some automatic car washes may cause damage to the finish on your wheel rims and covers.
Alloy wheels and wheel covers are coated with a clear coat paint finish. To maintain their condition we recommend that you: Clean them weekly with the
recommended wheel and tire cleaner. Use a sponge to remove heavy
deposits of dirt and brake dust accumulation.
Rinse them thoroughly with a pressurized stream of water when you have completed the cleaning process.
Consult your authorized dealer for approved cleaning products. Using other non-recommended cleaning products can result in severe and permanent cosmetic damage.
VEHICLE STORAGE If you plan on storing your vehicle for 30 days or more, read the following maintenance recommendations to make sure your vehicle stays in good operating condition. We engineer and test all motor vehicles and their components for reliable, regular driving. Under various conditions, long-term storage may lead to degraded engine performance or failure unless you use specific precautions to preserve engine components.
General Store all vehicles in a dry, ventilated
place. Protect from sunlight, if possible. If vehicles are stored outside, they
require regular maintenance to protect against rust and damage.
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Body Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from exterior surfaces, rear-wheel housing and the underside of front fenders.
Periodically wash your vehicle if it is stored in exposed locations.
Touch-up exposed or primed metal to prevent rust.
Cover chrome and stainless steel parts with a thick coat of auto wax to prevent discoloration. Re-wax as necessary when you wash your vehicle.
Lubricate all hood, door and luggage compartment hinges and latches with a light grade oil.
Cover interior trim to prevent fading. Keep all rubber parts free from oil and
solvents.
Engine Change the engine oil and filter prior to
storage because used engine oil contains contaminates which may cause engine damage.
Start the engine every 15 days for a minimum of 15 minutes. Run at fast idle with the climate controls set to defrost until the engine reaches normal operating temperature.
With your foot on the brake, shift through all the gears while the engine is running.
We recommend that you change the engine oil before you use your vehicle again.
Fuel system Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the fuel pump nozzle.
Cooling system Protect against freezing temperatures. When removing your vehicle from
storage, check coolant fluid level. Confirm that there are no cooling system leaks and that fluid is at the recommended level.
Battery Check and recharge as necessary. Keep
connections clean. If storing your vehicle for more than 30
days without recharging the battery, we recommend that you disconnect the battery cables to maintain battery charge for quick starting.
Note: It is necessary to reset memory features if battery cables are disconnected.
Brakes Make sure the brakes and parking brake
release fully.
Tires Maintain recommended air pressure.
Miscellaneous Make sure all linkages, cables, levers
and pins under your vehicle are covered with grease to prevent rust.
Move vehicles at least 25 ft (7.5 m) every 15 days to lubricate working parts and prevent corrosion.
Removing Vehicle From Storage When your vehicle is ready to come out of storage, do the following: Wash your vehicle to remove any dirt
or grease film build-up on window surfaces.
Check windshield wipers for any deterioration.
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Check under the hood for any foreign material that may have collected during storage such as mice or squirrel nests.
Check the exhaust for any foreign material that may have collected during storage.
Check tire pressures and set tire inflation per the Tire Label.
Check brake pedal operation. Drive your vehicle 15 ft (4.5 m) back and forth to remove rust build-up.
Check fluid levels (including coolant, oil and gas) to make sure there are no leaks, and fluids are at recommended levels.
If you remove the battery, clean the battery cable ends and check for damage.
Contact an authorized dealer if you have any concerns or issues.
BODY STYLING KITS The distance between the underside of your vehicle and the ground is less than that of other models. Drive with extreme care to avoid damage to your vehicle.
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GENERAL INFORMATION Notice to Utility Vehicle, Van and Truck Owners
WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. To reduce the risk of serious injury or death from a rollover or other crash you must avoid sharp turns and abrupt maneuvers, drive at safe speeds for the conditions, keep tires properly inflated, never overload or improperly load your vehicle, and make sure every passenger is properly restrained.
WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. All occupants must wear seat belts. Children and infants must use appropriate restraints to minimize the risk of injury or ejection.
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Utility vehicles and trucks handle differently than passenger cars in the various driving conditions that are encountered on streets, highways and off-road. Utility vehicles and trucks are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions.
How Your Vehicle Differs from Other Vehicles Sport-utility vehicles, vans and trucks can differ from some other vehicles in a few noticeable ways. Your vehicle may be:
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Higher — to allow higher load carrying capacity and to allow it to travel over rough terrain without getting hung up or damaging underbody components.
Shorter — to give it the capability to approach inclines and drive over the crest of a hill without getting hung up or damaging underbody components. All other things held equal, a shorter wheelbase may make your vehicle quicker to respond to steering inputs than a vehicle with a longer wheelbase.
Narrower — to provide greater maneuverability in tight spaces, particularly in off-road use.
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As a result of the above dimensional differences, sport-utility vehicles, vans and trucks often will have a higher center of gravity and a greater difference in center of gravity between the loaded and unloaded condition. These differences that make your vehicle so versatile also make it handle differently than an ordinary passenger car.
TIRE SEALANT AND INFLATOR KIT
WARNING: Do not use the inflator kit on run flat tires. This could cause loss of vehicle control.
WARNING: Depending on the type and extent of tire damage, some tires can only be partially sealed or not sealed at all. Loss of tire pressure can affect vehicle handling, leading to loss of vehicle control.
WARNING: Do not use the kit on a previously damaged tire, for example when it has been driven under inflated. This could cause loss of vehicle control, personal injury or death.
Note: Motorhome owners may have to follow separate instructions issued with the temporary mobility kit. If your vehicle does not have a spare wheel it has a tire sealant and inflator kit. The kit is in the right-hand side stepwell. Only use the kit supplied with your vehicle. Note: : The kit can only temporarily repair one tire puncture with a maximum puncture size of up to 0.24 in (6 mm).
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A
C
D F
B
H
E
G
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Protective capA Pressure relief valveB HoseC Pressure gaugeD Power plug with cableE Compressor switchF LabelG Sealant bottleH
Note: Make sure you regularly check the expiry date on the sealant bottle.
If the low tire pressure warning lamp illuminates do the following:
1. Gradually reduce the vehicle speed and stop your vehicle as soon as it is safe to do so.
2. Apply the parking brake and switch the ignition off.
3. Check for a punctured tire. Note: Do not remove objects, for example nails or screws from a punctured tire.
Using the Tire Sealant and Inflator Kit
WARNING: Check the sidewall of the tire prior to inflation. If there are any cracks, bumps or similar damage, do not attempt to inflate the tire. This could cause personal injury.
WARNING: Watch the sidewall of the tire when inflating. If any cracks, bumps or similar damage appears, switch the compressor off and let the air out by means of the pressure relief valve. Do not continue driving with this tire. This could cause loss of vehicle control.
WARNING: Do not stand directly beside the tire while the compressor is operating. This could cause personal injury if the tire bursts.
WARNING: Do not leave the kit unattended when it is in use. Failure to follow this instruction could result in personal injury or death.
WARNING: Do not keep the compressor operating for more than 10 minutes. This could cause the compressor to malfunction causing serious personal injury.
WARNING: The sealant contains natural rubber latex. Avoid contact with skin and clothing. If this happens, rinse the affected areas immediately with plenty of water and consult a physician.
1. Open the lid of the tire sealant and inflator kit.
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2. Peel off the label G showing the maximum permissible speed of 50 mph (80 km/h) from the casing and attach it to the instrument panel in the drivers field of view. Make sure the label does not obscure anything important.
3. Take the hose C and the power plug with cable E out of the temporary mobility kit.
4. Screw the hose C onto the sealant bottle.
5. Remove the valve cap from the damaged tire.
6. Remove the protective cap A from the sealant bottle hose and screw the hose firmly onto the valve of the damaged tire.
7. Make sure that the compressor switch F is in position 0.
8. Insert the power plug E into the auxiliary power point. See Auxiliary Power Points (page 138).
9. Start the engine. 10. Move the compressor switch F to
position 1. 11. After a minimum of two minutes
move the compressor switch F to position 0 and unscrew the hose C from the sealant bottle. Unscrew the sealant bottle hose from the tire valve.
12. Screw the hose C onto the tire valve and move the compressor switch F to position 1.
13. Inflate the tire to the recommended inflation pressure, but do not use the inflator for longer than 10 minutes. Move the compressor switch F to position 0 and check the current tire pressure with pressure gauge D. Unscrew the hose C from the tire valve.
14. Remove the power plug E from the auxiliary power point.
15. Make sure the tire sealant and inflator kit, the bottle lid and the orange cap are stored safely, but still easily accessible in your vehicle. The tire sealant and inflator kit will be required again when you check the tire pressure.
16. Immediately drive approximately six miles (10 kilometers) so that the sealant can seal the damaged area.
Note: When pumping in the sealant through the tire valve, the pressure may rise up to 87 psi (6 bar) but will drop again after about 30 seconds. Note: : If the tire pressure has dropped to 26 psi (1.8 bar) or below, the tire could be damaged beyond a temporary repair. Have your vehicle immediately checked. Do not drive your vehicle. Note: If the tire pressure has dropped but is still above 26 psi (1.8 bar), use the kit to inflate the tire again.
After Using the Tire Sealant and Inflator Kit
WARNING: If you experience any unusual vibration, ride disturbance or noise while driving, reduce your speed until you can safely pull off to the side of the road and call for roadside assistance. Failure to do so could cause you to lose control of your vehicle and increase the risk of personal injury or death.
1. Stop your vehicle after driving approximately six miles (10 kilometers). Check, and where necessary, adjust the pressure of the damaged tire.
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2. Attach the tire sealant and the inflator kit and check the tire pressure from the pressure gauge D.
3. If the tire pressure is too high, deflate the tire to the specified pressure using the pressure relief valve B. If the tire pressure is less than the recommended pressure, repeat steps 13 to 16 and steps 1 to 2 (Checking the Tire Pressure).
4. Once you have inflated the tire to its correct tire pressure, move the compressor switch F to position 0, remove the power plug E from the auxiliary power point, unscrew the sealant bottle hose, fasten the valve cap and replace the protective cap A.
5. Drive to the nearest tire specialist to get the damaged tire replaced. Before the tire is removed from the wheel, inform the tire specialist that the tire contains sealant. Renew the sealant bottle as soon as possible after it has been used once.
Note: The temporary mobility kit only provides an emergency repair. Regulations concerning tire repair after using the temporary mobility kit may differ from country to country. You should consult a tire specialist for advice.
TIRE CARE
Information About Uniform Tire Quality Grades
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Tire Quality Grades apply to new pneumatic passenger car tires. The tire Quality Grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: Treadwear 200 Traction AA Temperature A. They do not apply to deep tread, winter-type snow tires, space-saver or temporary use spare tires, light truck or LT type tires, tires with nominal rim diameters of 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104 )(2). Tire Quality Grades are determined by standards that the United States Department of Transportation has set.
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United States Department of Transportation Tire Quality Grades The United States of America Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it. Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear 1 times as well on the government course as a tire graded 100. The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving habits, service practices, and differences in road characteristics and climate. Traction AA A B C
WARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics.
The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tires ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance. Temperature A B C
WARNING: The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure.
The temperature grades are A (the highest), B and C, representing the tires resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corresponds to a level of performance which all passenger car tires must meet under the
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Federal Motor Vehicle Safety Standard No. 139. Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law. Glossary of Tire Terminology Tire label: A label showing the
OE (Original Equipment) tire sizes, recommended inflation pressure and the maximum weight the vehicle can carry.
Tire Identification Number (TIN): A number on the sidewall of each tire providing information about the tire brand and manufacturing plant, tire size and date of manufacture. Also referred to as DOT code.
Inflation pressure: A measure of the amount of air in a tire.
Standard load: A class of P-metric or Metric tires designed to carry a maximum load at set pressure. For example: for P-metric tires 35 psi (2.4 bar) and for Metric tires 36 psi (2.5 bar). Increasing the inflation pressure beyond this pressure will not increase the tire capability.
Extra load: A class of P-metric or Metric tires designed to carry a heavier maximum load at 42 psi (2.9 bar). Increasing the inflation pressure beyond this pressure will not increase the tires load carrying capability.
bar Metric unit of atmospheric pressure.
kPa: Kilopascal, a metric unit of air pressure.
PSI: Pounds per square inch, a standard unit of air pressure.
Cold tire pressure: The tire pressure when the vehicle has been stationary and out of direct sunlight for an hour or more and prior to the vehicle being driven for 1 mi (1.6 km).
Recommended inflation pressure: The cold inflation pressure found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position) or Tire Label located on the B-Pillar or the edge of the driver door.
B-pillar: The structural member at the side of the vehicle behind the front door.
Bead area of the tire: Area of the tire next to the rim.
Sidewall of the tire: Area between the bead area and the tread.
Tread area of the tire: Area of the perimeter of the tire that contacts the road when mounted on the vehicle.
Rim: The metal support (wheel) for a tire or a tire and tube assembly upon which the tire beads are seated.
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Information Contained on the Tire Sidewall United States of America, and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a United States of America DOT Tire Identification Number for safety standard certification and in case of a recall. P Type Tires P215/65R15 95H is an example of a tire size, load index and speed rating. The definitions of these items are listed below. Note: Tire size, load index and speed rating for your vehicle may be different from the following example.
H
I
J
K L
M
A
B C D E
F G
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P: Indicates a tire, designated by the Tire and Rim Association, that may be used for service on cars, sport utility vehicles, minivans and light trucks.
A
215: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire.
B
65: Indicates the aspect ratio which gives the tire’s ratio of height to width.
C
R: Indicates a radial type tire.
D
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15: Indicates the wheel or rim diameter in inches. If you change the wheel size, you will have to purchase new tires to match the new wheel diameter.
E
95: Indicates the tire’s load index. It is an index that relates to how much weight a tire can carry. You may find this information in the Owners Guide. If not, contact a local tire dealer.
F
H: Indicates the tire’s speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a
G
standard condition of load and inflation pressure. The tires on your vehicle may operate at different conditions for load and inflation pressure. These speed ratings may need to be adjusted for the difference in conditions. The ratings range from 81 mph (130 kph) to 186 mph (299 kph). These ratings are listed in the following chart.
United States of America DOT Tire Identification Number (TIN): This begins with the letters DOT and indicates that the tire
H
meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built. For example, the numbers 317 mean the 31st week of 1997. After 2000 the numbers go to four digits. For example, 2501 means the 25th week of 2001. The numbers in between are identification codes used for traceability. This information is used to contact customers if a tire defect requires a recall. M+S or M/S: Mud and Snow, AT: All Terrain, AS: All Season.
I
Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and
J
sidewall. Tire
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manufacturers also must indicate the ply materials in the tire and the sidewall, which include steel, nylon, polyester, and others. Maximum Load: Indicates the maximum load in kilograms and pounds that can be carried by the tire. Refer to the Safety Compliance
K
Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position), for the correct tire pressure for your vehicle. Treadwear, Traction and Temperature Grades:Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire
L
when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and one-half times as well on the government course as a tire graded 100. Traction: The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire’s ability to stop on wet pavement
as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance. Temperature: The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Maximum Inflation Pressure: Indicates the tire manufacturer’s maximum permissible pressure or the pressure at which the maximum
M
load can be carried by the tire. This pressure is normally higher than the manufacturer’s recommended cold inflation pressure, which can be found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position), or Tire Label which is located on the B-Pillar or the edge of
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the driver door. The cold inflation pressure should never be set lower than the recommended pressure on the vehicle label.
Tire speed ratings mph ( km/h)Letter
rating 81 mph (130 km/h)M 87 mph (140 km/h)N 99 mph (159 km/h)Q 106 mph (171 km/h)R 112 mph (180 km/h)S 118 mph (190 km/h)T 124 mph (200 km/h)U 130 mph (210 km/h)H 149 mph (240 km/h)V 168 mph (270 km/h)W 186 mph (299 km/h)Y
Note: For tires with a maximum speed capability over 149 mph (240 km/h), tire manufacturers sometimes use the letters ZR. For those with a maximum speed capability over 186 mph (299 km/h), tire manufacturers always use the letters ZR.
Note: If the tire size does not begin with a letter, this may mean it is designated by either ETRTO (European Tire and Rim Technical Organization) or JATMA (Japan Tire Manufacturing Association). You may not find this information on all tires because it is not required by federal law. Note: The tire suppliers may have additional markings, notes or warnings, for example standard load, radial tubeless, etc. T Type Tires T145/80D16 is an example of a tire size. T type tires have some additional information beyond those of P type tires. The definitions of these items are listed below. Note: The temporary tire size for your vehicle may be different from this example. Tire Quality Grades do not apply to this type of tire.
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A B C D
E
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T: Indicates a type of tire, designated by the Tire and Rim Association, that is intended for temporary service on cars, sport-utility vehicles, minivans and light trucks.
A
145: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire.
B
80: Indicates the aspect ratio which gives the tire’s ratio of height to width. Numbers of 70 or lower indicate a short sidewall.
C
D: Indicates a diagonal type tire. R: Indicates a radial type tire.
D
16: Indicates the wheel or rim diameter in inches. If you change the wheel size, you will have to purchase new tires to match the new wheel diameter.
E
Additional Information for LT Type Tires LT235/85 R16 is an example of a tire size. LT type tires have some additional information beyond those of P type tires. The definitions of these items are listed below. Note: Tire Quality Grades do not apply to this type of tire.
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A
B C
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LT: Indicates a tire, designated by the Tire and Rim Association (T&RA), that is intended for service on light trucks.
A
Load Range and Load Inflation Limits: Indicates the tire’s load-carrying capabilities and its inflation limits.
B
Maximum Load Dual lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a dual, defined as four tires on the rear axle (a total of six or more tires on the vehicle).
C
Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single, defined as two tires (total) on the rear axle.
D
Additional Information for ETRTO Euro-Metric Commercial Vehicle Tires Euro-metric commercial vehicle tires end in the letter «C» (for example, 235/65R16C). The «C» does not signify the tire’s Load Range like the T&RA LT tire dimension (for example, LT245/75R17E). Tire Load Capacities are identified by the Single/Dual Load indexes that follow the tire size on the tire’s sidewall (for example, 235/65R16C 121/119). Note: Tire Quality Grades do not apply to this type of tire.
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United States of America DOT Tire Identification Number (TIN) United States of America, and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a United States of America DOT Tire Identification Number for safety standard certification and in case of a recall. This begins with the letters DOT and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built. For example, the numbers 317 mean the 31st week of 1997. After 2000 the numbers go to four digits. For example, 2501 means the 25th week of 2001. The numbers in between are identification codes used for traceability. This information is used to contact customers if a tire defect requires a recall. Location of the Tire Label You will find a Tire Label containing tire inflation pressure by tire size and other important information located on the B-Pillar or the edge of the driver’s door.
Inflating the Tires
WARNING: Under-inflation is the most common cause of tire failures and may result in severe tire cracking, tread separation or blowout, with unexpected loss of vehicle control and increased risk of injury. Under-inflation increases sidewall flexing and rolling resistance, resulting in heat buildup and internal damage to the tire. It also may result in unnecessary tire stress, irregular wear, loss of vehicle control and accidents. A tire can lose up to half of its air pressure and not appear to be flat!
Safe operation of your vehicle requires that the tires are correctly inflated. Every day before you drive, check the tires. If one looks lower than the others, use a tire gauge to check pressure of all tires and adjust if required. At least once a month and before long trips inspect each tire including the spare tire. Check the tire pressure with a tire pressure gauge. Inflate all tires to the correct inflation pressure.
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You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. We recommend the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge. Use the recommended cold inflation pressure for optimum tire performance and wear. Under-inflation or over-inflation may cause uneven treadwear patterns. Always inflate the tires to the recommended inflation pressure even if it is less than the maximum inflation pressure information found on the tire. The recommended tire inflation pressure is found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position), or Tire Label which is located on the B-Pillar or the edge of the driver door. Failure to follow the tire pressure recommendations can cause uneven treadwear patterns and adversely affect the way your vehicle handles
Note: Do not reduce tire pressure to change the ride characteristics of your vehicle. If you do not maintain the tire pressures as specified by Ford, your vehicle may experience a condition known as shimmy. This will cause severe vibration and oscillations in the steering wheel when your vehicle travels over a bump or dip in the road and is unable to dampen out by itself. Significantly under-inflated tires, incorrect tire usage or any vehicle modifications such as lift-kits can cause your vehicle to shimmy. If your vehicle begins to shimmy, slowly reduce the speed of your vehicle by pressing the brake pedal or releasing the accelerator pedal. As your vehicle speed reduces the shimmy will cease. The maximum inflation pressure is the tire manufacturer’s maximum permissible pressure or the pressure at which the maximum load can be carried by the tire. This pressure is normally higher than the manufacturers recommended cold inflation pressure, which can be found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position), or Tire Label which is located on the B-Pillar or the edge
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of the driver door. The cold inflation pressure should never be set lower than the recommended pressure on the Safety Compliance Certification Label or Tire Label. When weather temperature changes occur, tire inflation pressures also change. A 10F (6C) temperature drop can cause a corresponding drop of 1 psi (7 kPa) in inflation pressure. Check the tire pressures frequently and adjust them to the correct pressure which can be found on the Safety Compliance Certification Label or Tire Label. To check the tire pressures: 1. Make sure the tires are cool,
meaning they are not hot from driving even a mile.
2. Remove the cap from the valve on one tire, then firmly press the tire gauge onto the valve and measure the tire pressure.
3. Add enough air to reach the recommended tire pressure.
4. Replace the valve cap. 5. Repeat this procedure for each
tire, including the spare. 6. Visually inspect the tires to
make sure there are no nails or other objects embedded that could poke a hole in the tire and cause an air leak.
7. Check the sidewalls to make sure there are no gouges, cuts or bulges.
Note: On the Dual Rear Wheel Vehicles, the valve is fitted with a flow through valve cap. There is no need to remove the cap before firmly pressing the tire gauge onto the valve. Note: If you are checking tire pressure when the tire is hot, for example you have driven more than 1.0 mi (1.6 km), never bleed or reduce tire pressure. The tires are hot from driving and it is normal for pressures to increase above recommended cold pressures. A hot tire at or below recommended cold inflation pressure could be significantly under-inflated. Note: If you have to drive a distance to get air for the tires, check and record the tire pressure first and add the appropriate air pressure when you get to the pump. It is normal for tires to heat up and the tire pressure to increase as you drive. Note: If you over inflate the tire, release air by pressing on the metal stem in the center of the valve. Then recheck the pressure with your tire gauge.
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Note: Some spare tires operate at a higher inflation pressure than the other tires. For T-type mini-spare tires, refer to the Dissimilar spare wheel and tire assembly information for a description. Store and maintain at 60 psi (4.15 bar). For full-size and dissimilar spare tires, refer to the Dissimilar spare wheel and tire assembly information for a description. Store and maintain at the higher of the front and rear inflation pressure as shown on the Tire Label. Inspecting the Tires and Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear and remove objects, for example stones, nails or glass that may be wedged in the tread grooves. Check the tire and valve stems for holes, cracks, or cuts that may permit air leakage and repair or replace the tire and replace the valve stem. Inspect the tire sidewalls for cracking, cuts, bruises and other signs of damage or excessive wear. If internal damage to the tire is suspected, have the tire removed and inspected in case it needs to be repaired or replaced. For your safety, tires that are damaged or show signs of excessive wear should not be used because they are more likely to blow out or fail.
Incorrect or inadequate vehicle maintenance can cause tires to wear abnormally. Inspect all the tires, including the spare, frequently, and replace them if one or more of the following conditions exist: Tire Wear
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When the tread is worn down to 0.08 in (2 mm), tires must be replaced to help prevent your vehicle from skidding and hydroplaning. Built-in treadwear indicators, or wear bars, which look like narrow strips of smooth rubber across the tread will appear on the tire when the tread is worn down to 0.08 in (2 mm). When the tire tread wears down to the same height as these wear bars, the tire is worn out and must be replaced.
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Tire Damage Periodically inspect the tire treads and sidewalls for damage, for example bulges in the tread or sidewalls, cracks in the tread groove or separation in the tread or sidewall. If damage is observed or suspected have the tire inspected by a tire professional. Tires can be damaged during off-road use, so inspection after off-road use is also recommended. Tire Age
WARNING: Tires degrade over time depending on many factors such as weather, storage conditions, and conditions of use (load, speed, inflation pressure) the tires experience throughout their lives.
WARNING: In general, tires should be replaced after six years regardless of tread wear. However, heat caused by hot climates or frequent high loading conditions can accelerate the aging process and may require tires to be replaced more frequently.
WARNING: You should replace your spare tire when you replace the road tires or after six years due to aging even if it has not been used.
Tire Replacement Requirements
WARNING: Only use replacement tires and wheels that are the same size, load index, speed rating and type (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or the Tire Label which is located on the B-Pillar or edge of the driver’s door. If this information is not found on these labels, then you should contact your authorized dealer as soon as possible. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
WARNING: Always inflate steel carcass tires with a remote air fill with the person inflating standing at a minimum of 12 ft (3.66 m) away from the wheel and tire assembly.
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Your vehicle is fitted with tires designed to provide a safe ride and handling capability. We recommend that the two front tires or two rear tires generally be replaced as a pair. Note: The wheel valve stems must also be replaced when the road tires are replaced on your vehicle. Fitting Replacement Tires
WARNING: To reduce the risk of serious injury, when mounting replacement tires and wheels, you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautions listed below. If the beads do not seat at the maximum pressure indicated, re-lubricate and try again.
WARNING: When inflating the tire for mounting pressures up to 20 psi (1.38 bar) greater than the maximum pressure on the tire sidewall, the following precautions must be taken to protect the person mounting the tire:
1. Make sure that you have the correct tire and wheel size.
2. Lubricate the tire bead and wheel bead seat area again.
3. Stand at a minimum of 12 ft (3.66 m) away from the wheel and tire assembly.
4. Use both eye and ear protection.
Tire Pressure Monitoring System (If Equipped)
The use of wheels or tires not recommended by Ford Motor Company may affect the operation of the tire pressure monitoring system. If the tire pressure monitoring system indicator is flashing, the tire pressure monitoring system is malfunctioning. The replacement tire might be incompatible with the tire pressure monitoring system, or a component of the tire pressure monitoring system may be damaged. See Tire Pressure Monitoring System (page 334). The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. Tire Safety Practices
WARNING: If your vehicle is stuck in snow, mud or sand, do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to five seconds.
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WARNING: Do not spin the wheels at over 34 mph (55 km/h). The tires may fail and injure a passenger or bystander.
Driving habits have a great deal to do with your tire mileage and safety: Observe posted speed limits. Avoid fast starts, stops and
turns. Avoid potholes and objects on
the road. Do not run over curbs or hit the
tire against a curb when parking.
Highway Hazards No matter how carefully you drive there is always the possibility that you may eventually have a flat tire on the highway. Drive slowly to the closest safe area out of traffic. This may further damage the flat tire, but your safety is more important. If you feel a sudden vibration or ride disturbance while driving, or you suspect a tire or your vehicle has been damaged, immediately reduce your speed. Drive with caution until you can safely pull off the road. Stop and inspect the tires for damage. If a tire is under-inflated or damaged, deflate it, remove wheel and
replace it with the spare tire and wheel. If you cannot detect a cause, have the vehicle towed to the nearest repair facility or tire dealer to have the vehicle inspected. Tire and Wheel Alignment A bad jolt from hitting a curb or pothole can cause the front end of your vehicle to become misaligned or cause damage to the tires. If your vehicle seems to pull to one side when you are driving, the wheels may be out of alignment. Have an authorized dealer check the wheel alignment periodically. Wheel misalignment in the front or the rear can cause uneven and rapid treadwear of the tires and should be corrected by an authorized dealer. Front-wheel drive vehicles and those with an independent rear suspension may require alignment of all four wheels. The tires should also be balanced periodically. An unbalanced tire and wheel assembly may result in irregular tire wear.
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Tire Rotation
WARNING: If the tire label shows different tire pressures for the front and rear tires and the vehicle has a tire pressure monitoring system, then you need to update the settings for the system sensors. Always perform the system reset procedure after tire rotation. If you do not reset the system, it may not provide a low tire pressure warning when necessary.
Rotating the tires at the recommended interval detailed in the Scheduled Maintenance chapter will help the tires wear more evenly, providing better tire performance and longer tire life. Sometimes irregular tire wear can be corrected by rotating the tires. Note: After rotating the tires the inflation pressure must be checked and adjusted to the vehicle requirements. Note: If the tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation.
Note: Your vehicle may have a dissimilar spare wheel and tire assembly. A dissimilar spare wheel and tire assembly is defined as a spare wheel and tire assembly that is different in brand, size or appearance from the road tires and wheels. If you have a dissimilar spare wheel and tire assembly it is intended for temporary use only and should not be used in a tire rotation. Rear-wheel drive and four-wheel drive vehicles with single rear wheels (front tires at left of diagram).
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Rear-wheel drive and four-wheel drive vehicles with dual rear wheels.
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USING WINTER TIRES
WARNING: Snow tires must be the same size, load index and speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of control, vehicle rollover, personal injury and death. Additionally, the use of non-recommended tires and wheels can cause steering, suspension, axle, transfer case or power transfer unit failure.
Follow the Ford recommended tire inflation pressure found on the Safety Compliance Certification Label (on the door hinge pillar, door latch post or the door edge that meets the door latch post, next to the driver seat), or Tire Label on the B-Pillar or the edge of the driver door. Failure to follow the tire pressure recommendations can cause uneven treadwear patterns and adversely affect the way your vehicle handles.
WARNING: If you choose to install snow tires on your vehicle, they must be the same size, construction, and load range as the original tires listed on the tire placard, and they must be installed on all four wheels. Mixing tires of different size or construction on your vehicle can adversely affect your vehicle’s handling and braking, and may lead to loss of vehicle control.
Your vehicle has all-season tires that are optimized for use in all weather conditions. As the seasons change you may choose to use winter tires or snow tires. Winter tires and snow tires are available to purchase from an authorized dealer. We recommend that you use winter tires when the temperature is 45F (7C) or lower, or in snow and ice conditions. If you use winter tires or snow tires, inflate them to the recommended tire pressures listed on the tire information label. The label is on the driver side B-pillar.
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USING SNOW CHAINS
WARNING: Do not exceed 30 mph (50 km/h). Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
WARNING: Do not use snow chains on snow-free roads.
WARNING: Only fit snow chains to specified tires.
WARNING: If your vehicle is fitted with wheel trims, remove them before fitting snow chains.
Your vehicle has all-weather tires designed to provide traction in all weather conditions. In some conditions you may need to use snow chains or cables.
Snow Chain Use by Tire Size
Variant3
Tire Size
All-Wheel Drive
Rear Wheel Drive —
Vehicles With Dual
Rear Wheels
Rear Wheel Drive —
Vehicles With
Single Rear Wheels
Front Wheel Drive
N/AYes.1N/AN/A195/ 75R16C
Yes.2Yes.1N/AN/A205/ 75R16C
N/AN/AN/AYes.215/ 65R15C
N/AN/AN/A Use special snow chain use wheel kit 16×5.5J with 185/75R16C 104/102 tires.4
215/ 65R16C
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Variant3
Tire Size
All-Wheel Drive
Rear Wheel Drive —
Vehicles With Dual
Rear Wheels
Rear Wheel Drive —
Vehicles With
Single Rear Wheels
Front Wheel Drive
Yes.2N/AYes. Use special snow chain use wheel kit 16×5.5J with 185/75R16C 104/102 tires.4
235/ 65R16C 115/113
Yes.2N/AYes. Use special snow chain use wheel kit 16×5.5J with 195/75R16C 107/105.4
235/ 65R16C 121/119
1 Only fit snow chains to the outer tires. 2 Only fit snow chains to the rear tires. 3 To ascertain the variant of your vehicle, refer to the vehicle identification plate. 4 Alternative wheels that permit the use of snow chains or cables are available to purchase from an authorized dealer as part of a special snow chain use wheel kit.
Note: Maintain correct tire pressures. Note: The anti-lock brake system continues to correctly operate. Note: We recommend that you switch the traction control system off. See Using Traction Control (page 180). Do not use self-tensioning snow chains. Avoid fully loading your vehicle. Only use SAE Class S snow chains or cables of 0.4 in (10 mm) or smaller in diameter. We recommend that steel wheels of the correct size and specification are used. Snow chains or cables could damage alloy wheels.
TIRE PRESSURE MONITORING SYSTEM (IF EQUIPPED)
WARNING: The tire pressure monitoring system is not a substitute for manually checking tire pressures. You should periodically check tire pressures using a pressure gauge. Failure to correctly maintain tire pressures could increase the risk of tire failure, loss of control, vehicle rollover and personal injury.
WARNING: If the tire pressure monitor sensor becomes damaged it may not function.
Note: The use of tire sealants can damage the tire pressure monitoring system.
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You must check the tire pressures (including the spare tire where applicable) every two
weeks when the tires are cold. See Wheels and Tires (page 311). The tire pressures are also on the tire inflation pressure label (located on the edge of driver door or the B-Pillar).
As a driver assistance feature your vehicle has a tire pressure monitoring system. A warning lamp will illuminate when one or more of the tires are significantly under-inflated. If the low tire pressure warning lamp illuminates, you should stop your vehicle as soon as it is safe to do so, check the tires and inflate them to the correct pressure. Driving on under-inflated tires can: Cause them to overheat. Lead to tire failure. Reduce fuel efficiency. Reduce tire life. Affect vehicle handling or stopping
ability. The system is not substitute for correct tire maintenance. You must maintain the correct tire pressures, even if low tire pressure has not illuminated the warning lamp. The tire pressure monitoring system has a system malfunction indicator to warn you when the system is not operating correctly. The malfunction indicator and low tire pressure warning lamp have a combined function. When the system detects a malfunction, the warning lamp will flash for approximately one minute and then remain illuminated. This sequence will occur every time you switch the ignition on while the malfunction remains. The system has detected a fault that requires service.
When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire pressures. A malfunction may occur for a variety of reasons, including the installation of a replacement tire or wheel that prevents the system from functioning correctly. Always check the tire pressure monitoring system malfunction warning after replacing one or more tires or wheels on your vehicle. Make sure the replacement tires or wheels allow the system to continue to function correctly. This device complies with Part 15 of the FCC Rules and with Licence exempt RSS Standards of Industry Canada. Operation is subject to the following two conditions: This device may not cause harmful
interference. This device must accept any
interference received, including interference that may cause undesired operation.
WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment. The term «IC:» before the radio certification number only signifies that Industry Canada technical specifications were met.
How Temperature Affects the Tire Pressures Under normal driving conditions tire pressures may increase by up to 4 psi (0.3 bar) from a cold start situation.
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If the vehicle is stationary overnight and the temperature significantly lower than the daytime temperature, tire pressures may decrease by up to 3 psi (0.2 bar) when there is a drop in the ambient temperature of 63F (17C) or more. The system detects this pressure decrease as being significantly below the correct inflation pressure and the warning lamp illuminates.
When Inflating Tires
WARNING: Do not use the tire pressure displayed in the information display as a tire pressure gauge. Failure to follow this instruction could result in personal injury or death.
When inflating the tires the system may not respond immediately to the air added to the tires. Only inflate tires when they are cold. If the warning lamp is on: Check each tire to verify that none are
flat. If one or more tires are flat, repair as
necessary. Check the tire pressures and inflate all
tires to the correct pressure. Carry out the tire pressure monitoring
system reset procedure.
When Changing Tires
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You should always have tires serviced by an authorized dealer. Note: Each road wheel and tire is fitted with a tire pressure sensor located inside the wheel and tire assembly cavity. The pressure sensor attaches to the valve stem. The tire covers the pressure sensor and it is not visible unless the tire is removed. Take care when changing the tire to avoid damaging the sensor.
When Changing Wheels When changing the wheels of your vehicle, the tire pressure monitoring system needs to re-learn the tire pressure sensors. To achieve this perform the following: 1. Make sure all tires are inflated to the
proper pressure. If not, inflate the tires to the correct pressure.
2. Park your vehicle for at least 20 minutes.
3. Carry out the tire pressure monitoring system reset procedure.
4. The tire pressure monitoring system will automatically re-learn the tire pressure sensors the next time you drive your vehicle for approximately 15 minutes above 40km/h (25 mph).
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Understanding the Tire Pressure Monitoring System The system measures the pressure in the four road tires and displays the readings in the instrument cluster. The system detects this lower pressure as being significantly below the correct inflation pressure and the warning lamp illuminates. You must inflate the tires to the correct pressure.
When the Temporary Spare Tire is Installed If you need to replace a road wheel and tire with the temporary spare wheel, the system will continue to identify a defect. This is to remind you to repair the damaged road wheel and tire and refit the repaired road wheel and tire assembly to your vehicle. To restore the correct operation of the system, you must have the repaired road wheel and tire assembly refitted to your vehicle.
When You Believe the System is Not Operating Correctly The main function of the system is to warn you when the tire pressures are low. It can also warn you in the event the system is no longer capable of operating correctly. See the following chart for information concerning the system:
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ActionDescriptionWarning lamp
1. Make sure tires are at the correct pressure. See Wheels and Tires (page 311). The tire pressures are also on the tire inflation pressure label (located on the edge of driver door or the B-Pillar).
2. After inflating the tires to the correct pressure you must carry out the tire pressure monitoring system reset procedure.
Tire(s) under-inflated.Solid warning lamp.
Repair the damaged road wheel and tire and refit the repaired road wheel and tire assembly to your vehicle to restore the correct operation of the system.
Spare tire in use.
If the tires are correctly inflated and the spare tire is not in use but the light remains on, the system has detected a fault that requires service.
Tire pressure monitoring system malfunction.
Repair the damaged road wheel and tire and refit the repaired road wheel and tire assembly to your vehicle to restore the correct operation of the system.
Spare tire in use.Solid warning lamp initially followed by a flashing warning lamp.
If the tires are correctly inflated and the spare tire is not in use but the light remains on, the system has detected a fault that requires service.
Tire pressure monitoring system malfunction.
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Tire Pressure Monitoring System Reset Procedure Overview
WARNING: To determine the required pressure(s) for your vehicle, see the Safety Compliance Certification Label (on the door hinge pillar, door-latch post or the door edge that meets the door-latch post, next to the driver seat) or the Tire Label on the B-Pillar or the edge of the driver door.
You must carry out the system reset procedure after each tire replacement or adjustment of the tire pressures.
To maintain your vehicle load carrying capability, your vehicle requires different tire pressures in the front tires compared to the rear tires. The system illuminates the warning lamp at different pressures for the front and rear tires. If the tires are rotated, the Tire Pressure Monitoring System needs to be reset to relearn the new tire pressures. It does not know which sensor is where and assumes you have set the pressures correctly.
Carrying Out the System Reset Procedure Switch the ignition on. Using the information display control select:
ActionMessage
Press the OK button.Settings
Press the OK button.Driver assist
Press and hold the OK button until a confirmation message appears in the information display. Alternatively, if your vehicle has a tire pressure monitoring system reset button, press and hold the button until a confirmation message appears in the information display.
Tire Monitor
CHANGING A ROAD WHEEL
WARNING: If the tire pressure monitor sensor becomes damaged it may not function.
Note: : The use of tire sealants can damage the tire pressure monitoring system.
Note: The tire pressure monitoring system indicator light will illuminate when the spare tire is in use. To restore the full function of the monitoring system, all road wheels equipped with tire pressure monitoring sensors must be mounted on this vehicle. If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road.
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Have a flat serviced by an authorized dealer in order to prevent damage to the system sensors See Tire Pressure Monitoring System (page 334). Replace the spare tire with a road tire as soon as possible. During repairing or replacing of the flat tire, have the authorized dealer inspect the system sensor for damage.
Dissimilar Spare Wheel and Tire Assembly Information
WARNING: Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death.
If you have a dissimilar spare wheel and tire, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road wheel and tire assembly that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired. A dissimilar spare wheel and tire assembly is defined as a spare wheel and tire assembly that is different in brand, size or appearance from the road tires and wheels and can be one of three types: 1. T-type mini-spare: This spare tire begins with the letter T for tire size and may have Temporary Use Only molded in the sidewall. 2. Full-size dissimilar spare with label on wheel: This spare tire has a label on the wheel that states: THIS WHEEL AND TIRE ASSEMBLY FOR TEMPORARY USE ONLY. When driving with one of the dissimilar spare tires listed above, do not:
Exceed 50 mph (80 km/h). Load the vehicle beyond maximum
vehicle load rating listed on the Safety Compliance Label.
Tow a trailer. Use snow chains on the end of the
vehicle with the dissimilar spare tire. Use more than one dissimilar spare tire
at a time. Use commercial car washing
equipment. Try to repair the dissimilar spare tire. Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: Handling, stability and braking
performance. Comfort and noise. Ground clearance and parking at curbs. Winter weather driving capability. Wet weather driving capability. All-wheel driving capability. 3. Full-size dissimilar spare without label on wheel When driving with the full-size dissimilar spare wheel and tire assembly, do not: Exceed 70 mph (113 km/h). Use more than one dissimilar spare
wheel and tire assembly at a time. Use commercial car washing
equipment. Use snow chains on the end of the
vehicle with the dissimilar spare wheel and tire assembly.
The usage of a full-size dissimilar spare wheel and tire assembly can lead to impairment of the following: Handling, stability and braking
performance. Comfort and noise.
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Ground clearance and parking at curbs. Winter weather driving capability. Wet weather driving capability. All-wheel driving capability. When driving with the full-size dissimilar spare wheel and tire assembly additional caution should be given to: Towing a trailer. Driving vehicles equipped with a
camper body. Driving vehicles with a load on the
cargo rack. Drive cautiously when using a full-size dissimilar spare wheel and tire assembly and seek service as soon as possible.
Locking Lug Nuts (If Equipped)
You can obtain replacement locking lug nuts or a locking lug nut key using the reference number certificate. The locking lug nut key is located in the glove box or in the storage compartment in the front right-hand side stepwell.
Vehicles With a Spare Wheel The spare wheel is under the rear of your vehicle. If the spare wheel is the same type and size as your vehicle road wheel, you can fit the spare wheel and continue to drive in the normal manner. If the spare wheel is not the same type and size as your vehicle road wheel, it has a label showing the maximum driving speed limit.
Note: If your vehicle is fitted with a tire pressure monitoring system, the warning indicator will flash if you fit the spare wheel to your vehicle. To restore the correct operation of the tire pressure monitoring system, you must have the repaired road wheel and tire assembly refitted to your vehicle. See Tire Pressure Monitoring System (page 334). To prevent damage occurring to the tire pressure monitoring system sensors, make sure you have a damage tire repaired or replaced by a tire professional.
Van, Bus or Wagon
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1. Open the rear doors and remove the grommet.
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2. Insert the square end of the wheel brace or the short arm of the jack handle into the socket. Turn counterclockwise until the spare wheel rests on the ground and the cable is loose.
E146811
3. Raise the cable end cover.
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1 2
4. Rotate the cable through 90 degrees. Slide the cable through the slot to release the spare wheel bracket from the winch.
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5. Remove the retaining nut to release the spare wheel bracket.
6. Leave the cable extended; it will be used to stow the flat wheel and tire assembly.
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Note: Do not raise the spare wheel bracket without a wheel attached. Damage to the winch mechanism could occur.
Chassis Cab and Cutaway
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1. Insert the square end of the wheel brace or the short arm of the jack handle into the socket. Turn counterclockwise until the spare wheel rests on the ground and the cable is loose.
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2. Raise the cable end cover.
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1 2
3. Rotate the cable through 90 degrees. Slide the cable through the slot to release the spare wheel bracket from the winch.
E146813
4. Remove the retaining nut to release the spare wheel bracket.
5. Leave the cable extended; it will be used to stow the flat wheel and tire assembly.
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Note: Do not raise the spare wheel bracket without a wheel attached. Damage to the winch mechanism could occur.
Vehicle Jack
WARNING: Do not work on your vehicle when the jack is the only support as your vehicle could slip off the jack. Failure to follow this instruction could result in personal injury or death.
WARNING: To help prevent your vehicle from moving when changing a wheel, shift the transmission into park (P), set the parking brake and use an appropriate block or wheel chock to secure the wheel diagonally opposite to the wheel being changed. For example, when changing the front left wheel, place an appropriate block or wheel chock on the right rear wheel.
WARNING: Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel.
WARNING: Always use the jack provided as original equipment with your vehicle. If using a jack other than the one provided, make sure the jack capacity is adequate for the vehicle weight, including any vehicle cargo or modifications. If you are unsure if the jack capacity is adequate, contact the authorized dealer.
WARNING: Switch off the running boards before jacking or placing any object under your vehicle. Never place your hand between the extended running board and your vehicle. A moving running board may cause injury.
Note: Passengers should not remain in the vehicle when the vehicle is being jacked. Note: Vehicles with a Temporary Mobility Kit do not have a vehicle jack or a lug wrench.
Vehicle Jack Storage
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The jack, jack handle and wheel brace are in a storage compartment in the front right-hand side stepwell. Note: The vehicle jack is in the load space area on vehicles with rear climate control.
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1. Assemble the jack handle. 2. Insert the jack handle into the jack. 3. Insert the end of the jack handle into
the wheel brace and rotate clockwise to raise your vehicle.
Front Jacking Points
WARNING: You must use the specified jacking points.
Note: If your vehicle has rear air conditioning make sure the vehicle jack does not come in contact with the air conditioning lines.
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Position the head of the vehicle jack under the protrusions at the rear of front sub-frame.
Rear Jacking Points
WARNING: You must use the specified jacking points.
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Position the head of the vehicle jack under the rear axle.
Removing a Wheel Trim (If Equipped)
Vehicles With Steel Wheels 1. Insert the flat end of the lug wrench
between the wheel rim and the wheel trim.
2. Carefully remove the wheel trim.
Vehicles With Dual Rear Alloy Wheels
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The wheel trim removal tool is in the storage compartment in the front right-hand side stepwell near the lug wrench.
Front Wheel Trim
E252525
1
1. Locate the notch in the wheel trim.
2
3
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2. Insert the wheel trim removal tool into the notch in the wheel trim.
3. Rotate the wheel trim removal tool and remove the wheel trim.
Rear Wheel Trim
1
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1. Locate the notch in the wheel trim.
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2
3
E252535
2. Insert the wheel trim removal tool into the notch in the wheel trim.
3. Rotate the wheel trim removal tool and remove the wheel trim.
Removing a Road Wheel
WARNING: Park your vehicle so that you do not obstruct the flow of traffic or place yourself in any danger and set up a warning triangle.
WARNING: Switch the ignition off and apply the parking brake.
WARNING: If your vehicle has a manual transmission, shift into first or reverse gear. If your vehicle has an automatic transmission, shift into park (P).
WARNING: Make sure all passengers are out of your vehicle.
WARNING: Make sure that your vehicle is on firm and level ground with the front wheels pointing straight ahead.
WARNING: Chock the diagonally opposite wheel to the punctured tire with an appropriate block or wheel chock. A wheel chock may be in the B-pillar or in a storage compartment in the front right-hand side stepwell.
WARNING: Make sure that the arrows on directional tires point in the direction of rotation when your vehicle is moving forward. If you have to fit a spare tire with the arrows pointing in the opposite direction have the tire refitted as soon as possible.
1. Use the locking lug nut key to loosen the locking lug nut.
2. Loosen the remaining lug nuts, but do not remove them.
3. Raise your vehicle until the tire is clear of the ground.
4. Remove the lug nuts and the road wheel.
Note: Do not lay alloy road wheels face down on the ground.
Installing a Road Wheel
WARNING: Use only approved wheel and tire sizes. Using other sizes could damage your vehicle and will make the National Type Approval invalid.
WARNING: Make sure there is no grease or oil on the threads or the surface between the wheel lugs and nuts. This can cause the lug nuts to loosen while driving.
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WARNING: When you install a wheel, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure to secure any fasteners that attach the rotor to the hub so they do not interfere with the mounting surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while your vehicle is in motion, resulting in loss of vehicle control, personal injury or death.
WARNING: Only use the specific lug nuts and wheels supplied with your vehicle. If in doubt, contact an authorized dealer.
WARNING: Do not install alloy wheels using lug nuts designed for use with steel wheels.
WARNING: The lug nuts of alloy wheels and spoked steel wheels can also be used for the steel spare wheel for a short time (maximum two weeks).
1. Install the wheel.
E70961
1
2
3
45
6
1
2
3 4
5
2. Install all of the lug nuts and partially tighten them in the sequence shown.
3. Lower your vehicle and remove the vehicle jack.
4. Fully tighten all of the lug nuts in the sequence shown.
5. Install the wheel trim. Note: Make sure that the lug nuts are fully seated against the wheel. Note: Alloy wheel lug nuts are suitable for use on a steel spare wheel. Note: If the spare wheel is not the same type and size as your vehicle road wheel replace it as soon as possible.
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Note: Check the lug nuts for correct tightness and check the tire pressure as soon as possible.
E227387
Note: When installing dual rear wheels, align the valve stems facing each other.
Stowing the Wheel and Vehicle Jack Note: Do not raise the spare wheel bracket without a wheel attached. If you lower the spare wheel bracket without a wheel attached, you may damage the winch mechanism. 1. Attach the spare wheel bracket to the
wheel using the retaining nut.
2. Slide the cable through the slot and attach the spare wheel bracket to the winch.
3. Rotate the cable through 90 degrees and lower the cable end cover.
E145138
4. Insert the flat end of the lug wrench into the socket. Turn it clockwise until you feel a strong resistance.
Note: Make sure the spare wheel is secure by tightening the winch until you feel a slip. 5. Stow the vehicle jack, jack handle and
lug wrench in their correct locations and secure them with the straps.
LUG NUTS Lug Nut Torque
WARNING: When you install a wheel, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure to secure any fasteners that attach the rotor to the hub so they do not interfere with the mounting surfaces of
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the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while your vehicle is in motion, resulting in loss of vehicle control, personal injury or death.
lb.ft (Nm)Bolt size
150 (204)M14 x 1.5
Locking Lug Nuts You can obtain a replacement locking lug nut key and replacement locking lug nuts from an authorized dealer using the reference number certificate.
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ENGINE SPECIFICATIONS — 3.5L DURATEC
3.5L V6 TiVCTEngine
213Cubic inches.
Minimum 87 octaneRequired fuel.
1-4-2-5-3-6Firing order.
Coil on plugIgnition system.
.049-.053 in. (1.25 — 1.35 mm)Spark plug gap.
11.8:1Compression ratio.
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Capacities and Specifications
ENGINE SPECIFICATIONS — 3.5L ECOBOOST
3.5L V6 EcoboostEngine
213Cubic inches.
Minimum 87 octaneRequired fuel.
1-4-2-5-3-6Firing order.
Coil on plugIgnition system.
.030-.033 in. (.75-.85 mm)Spark plug gap.
10.0:1Compression ratio.
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MOTORCRAFT PARTS — 3.5L DURATEC
Motorcraft Part numberComponent
FA-1916Air filter element.
FT-216Automatic transmission fluid filter.
BXT-48H6-610Battery — standard.
BAGM-48H6-760Battery — alternative.
FL-500SOil filter.
SP-520Spark plugs.
FP-74Cabin air filter.
WW-2955 — driver sideWindshield wiper blades — roof med-low. WW-2112 — passenger side
WW-2901 — driver sideWindshield wiper blades — roof low, medium and high. WW-2049 — passenger side
We recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Companys specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability. Your warranty may be void for any damage related to use of other parts. If a Motorcraft oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36. For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Normal Scheduled Maintenance (page 449).
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MOTORCRAFT PARTS — 3.5L ECOBOOST
Motorcraft Part numberComponent
FA-1916Air filter element.
FT-216Automatic transmission fluid filter.
BAGM-48H6-760Battery.
FL-500SOil filter.
SP-580Spark plugs.
FP-74Cabin air filter.
WW-2955 — driver sideWindshield wiper blades — roof med-low. WW-2112 — passenger side
WW-2901 — driver sideWindshield wiper blades — roof low, medium and high. WW-2049 — passenger side
We recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Companys specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability. Your warranty may be void for any damage related to use of other parts. If a Motorcraft oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36. For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Normal Scheduled Maintenance (page 449).
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Capacities and Specifications
VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the left-hand side of the instrument panel.
E142476
Please note that in the graphic, XXXX is representative of your vehicle identification number. The Vehicle Identification Number contains the following information:
E142477
World manufacturer identifierA Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations
B
Make, vehicle line, series, body type
C
Engine typeD Check digitE Model yearF Assembly plantG Production sequence numberH
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TRANSMISSION CODE DESIGNATION
E167814
The transmission code is on the Safety Compliance Certification Label. The following table shows the transmission code along with the transmission description.
CodeDescription
UTen-speed automatic transmission 10R80
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Capacities and Specifications
CAPACITIES AND SPECIFICATIONS — 3.5L DURATEC Use oil and fluid that meets the defined specification and viscosity grade. If you do not use oil and fluid that meets the defined specification and viscosity grade, it could result in: Component damage not covered by
the vehicle Warranty. Longer engine cranking periods. Increased emission levels.
Reduced engine performance. Reduced fuel economy. Reduced brake performance.
Air Conditioning System
WARNING: The air conditioning refrigerant system contains refrigerant under high pressure. Only qualified personnel should service the air conditioning refrigerant system. Opening the air conditioning refrigerant system can cause personal injury.
Capacities
Refrigerant OilRefrigerantVariant
9.5 fl oz (280 ml)39.2 oz (1.11 kg)Vehicles with rear air conditioning.
5.4 fl oz (160 ml)28.2 oz (0.8 kg)Vehicles without rear air conditioning.
Materials
SpecificationName
WSH-M17B19-AMotorcraft R-134a Refrigerant(U.S.) R-134a Refrigerant / Frigorigne R-134a(Canada) YN-19(U.S.) CYN-19-R(Canada)
WSH-M1C231-BMotorcraft PAG Refrigerant Compressor Oil(U.S.) Motorcraft PAG Refrigerant Compressor Oil / Huile PAG pour compresseur frigorifique Motor- craft(Canada) YN-12-D(U.S. & Canada)
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Engine Engine Oil
E142732
An oil that displays this symbol conforms to current engine, emission system and fuel economy performance standards of the International Lubricants Specification Advisory Committee (ILSAC). We recommend Motorcraft motor oil for your vehicle. If Motorcraft oil is not available, use motor oils of the recommended viscosity grade that meet API SP requirements and display the API Certification Mark for gasoline engines. Do not use supplemental engine oil additives because they are unnecessary and could lead to engine damage that may not be covered by the vehicle Warranty.
Capacities
Including the Oil FilterVariant
6.0 qt (5.7 L)All. Note: The quantity of engine oil required to raise the indicated level on the dipstick from minimum to maximum is 1.0 qt (0.9 L).
Materials
SpecificationName
WSS-M2C960-A1Motorcraft SAE 5W-20 Synthetic Blend Motor Oil(U.S.) Motorcraft SAE 5W-20 Super Premium Motor Oil / Huile moteur de trs haute qualit SAE 5W-20 Motorcraft(Canada) XO-5W20-Q1SP(U.S.) CXO-5W20-LSP6(Canada)
Note: Do not use more than 0.3 gal (1 L) of the alternative engine oil between scheduled service intervals.
Alternative Engine Oil for Extremely Cold Climates To improve engine cold start performance, we recommend that you use the following alternative engine oil where the ambient temperature reaches -22F (-30C) or below.
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Materials
SpecificationName
WSS-M2C962-A1Motorcraft SAE 0W-20 Synthetic Blend Motor Oil(U.S.) (Canada) XO-0W20-Q1SP(U.S.)
E240522
Engine Coolant Capacities
QuantityVariant
15.1 qt (14.25 L)All.
Materials
SpecificationName
WSS-M97B57-A2Motorcraft Yellow Prediluted Antifreeze/ Coolant(U.S.) Motorcraft Yellow Prediluted Antifreeze/Coolant / Antigel/liquide de refroidissement prdilu jaune Motorcraft(Canada) VC-13DL-G(U.S.) CVC-13DL-G(Canada)
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Fuel Tank Capacities
QuantityVariant
25.1 gal (95 L)Vehicles with standard fuel tank.
30.5 gal (115.4 L)Vehicles with larger fuel tank.
Washer Reservoir Capacities
QuantityVariant
4.8 qt (4.5 L)All.
Materials
SpecificationName
WSS-M14P19-AMotorcraft Premium Windshield Wash Concen- trate with Bitterant(U.S.) Motorcraft Premium Quality Windshield Washer Fluid / Liquide lave-glace de haute qualit Motor- craft(Canada) ZC-32-B2(U.S.) CXC-37-F/M(Canada)
Brake System Materials
SpecificationName
WSS-M6C65-A2Motorcraft DOT 4 LV High Performance Motor Vehicle Brake Fluid(U.S.) Motorcraft DOT 4 LV High Performance Motor Vehicle Brake Fluid / Liquide de frein automobile haute performance DOT 4 LV Motorcraft(Canada) PM-20(U.S. & Canada)
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Rear Axle Capacities
QuantityVariant
2.9 qt (2.72 L)Rear axle fluid, vehicles with limited slip differential.
3.0 qt (2.84 L)Rear axle fluid, vehicles with conventional differen- tial.
0.1 qt (118 ml)Rear axle friction modifier. Note: Ford rear axles contain a synthetic lubricant that does not require changing unless you submerge the axle in water.
Materials
SpecificationName
WSS-M2C942-AMotorcraft SAE 75W-85 Premium Synthetic Hypoid Gear Lubricant(U.S.) Motorcraft SAE 75W-85 Premium Synthetic Hypoid Gear Lubricant / Huile synthtique de haute qualit pour engrenages hypodes SAE 75W-85 Motorcraft(Canada) XY-75W85-QL(U.S. & Canada)
EST-M2C118-AMotorcraft Additive Friction Modifier(U.S.) Motorcraft Additive Friction Modifier / Additif modificateur de friction Motorcraft(Canada) XL-3(U.S.) CXL-3(Canada)
Locks Materials
SpecificationName
-Motorcraft Penetrating and Lock Lubricant(U.S.) Motorcraft Penetrating Fluid / Liquide dgrippant Motorcraft(Canada) XL-1(U.S.) CXC-51-A(Canada)
Grease
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Materials
SpecificationName
ESA-M1C75-BMotorcraft Premium Long-Life Grease(U.S.) Motorcraft Premium Long-Life Grease / Graisse longue dure de qualit premire Motor- craft(Canada) XG-1-E1(U.S. & Canada)
CAPACITIES AND SPECIFICATIONS — 3.5L ECOBOOST Use oil and fluid that meets the defined specification and viscosity grade. If you do not use oil and fluid that meets the defined specification and viscosity grade, it could result in: Component damage not covered by
the vehicle Warranty. Longer engine cranking periods.
Increased emission levels. Reduced engine performance. Reduced fuel economy. Reduced brake performance.
Air Conditioning System
WARNING: The air conditioning refrigerant system contains refrigerant under high pressure. Only qualified personnel should service the air conditioning refrigerant system. Opening the air conditioning refrigerant system can cause personal injury.
Capacities
Refrigerant OilRefrigerantVariant
9.5 fl oz (280 ml)39.2 oz (1.11 kg)Vehicles with rear air conditioning.
5.4 fl oz (160 ml)28.2 oz (0.8 kg)Vehicles without rear air conditioning.
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Materials
SpecificationName
WSH-M17B19-AMotorcraft R-134a Refrigerant(U.S.) R-134a Refrigerant / Frigorigne R-134a(Canada) YN-19(U.S.) CYN-19-R(Canada)
WSH-M1C231-BMotorcraft PAG Refrigerant Compressor Oil(U.S.) Motorcraft PAG Refrigerant Compressor Oil / Huile PAG pour compresseur frigorifique Motor- craft(Canada) YN-12-D(U.S. & Canada)
Engine Engine Oil
E142732
An oil that displays this symbol conforms to current engine, emission system and fuel economy performance standards of the International Lubricants Specification Advisory Committee (ILSAC). We recommend Motorcraft motor oil for your vehicle. If Motorcraft oil is not available, use motor oils of the recommended viscosity grade that meet API SP requirements and display the API Certification Mark for gasoline engines. Do not use supplemental engine oil additives because they are unnecessary and could lead to engine damage that may not be covered by the vehicle Warranty.
Capacities
Including the Oil FilterVariant
6.0 qt (5.7 L)All. Note: The quantity of engine oil required to raise the indicated level on the dipstick from minimum to maximum is 1.0 qt (0.9 L).
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Materials
SpecificationName
WSS-M2C961-A1Motorcraft SAE 5W-30 Synthetic Blend Motor Oil(U.S.) Motorcraft SAE 5W-30 Super Premium Motor Oil / Huile moteur de trs haute qualit SAE 5W-30 Motorcraft(Canada) XO-5W30-Q1SP(U.S.) CXO-5W30-LSP6(Canada)
Note: Do not use more than 0.3 gal (1 L) of the alternative engine oil between scheduled service intervals.
Alternative Engine Oil for Extremely Cold Climates To improve engine cold start performance, we recommend that you use the following alternative engine oil where the ambient temperature reaches -22F (-30C) or below.
Materials
SpecificationName
WSS-M2C963-A1Engine Oil — SAE 0W-30 — Synthetic Blend
E240523
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Capacities and Specifications
Engine Coolant Capacities
QuantityVariant
16.4 qt (15.5 L)Vehicles with auxiliary heater.
14.9 qt (14.1 L)Vehicles without auxiliary heater.
Materials
SpecificationName
WSS-M97B57-A2Motorcraft Yellow Prediluted Antifreeze/ Coolant(U.S.) Motorcraft Yellow Prediluted Antifreeze/Coolant / Antigel/liquide de refroidissement prdilu jaune Motorcraft(Canada) VC-13DL-G(U.S.) CVC-13DL-G(Canada)
Fuel Tank Capacities
QuantityVariant
25.1 gal (95 L)Vehicles with standard fuel tank.
30.5 gal (115.4 L)Vehicles with larger fuel tank.
Washer Reservoir Capacities
QuantityVariant
4.8 qt (4.5 L)All.
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Capacities and Specifications
Materials
SpecificationName
WSS-M14P19-AMotorcraft Premium Windshield Wash Concen- trate with Bitterant(U.S.) Motorcraft Premium Quality Windshield Washer Fluid / Liquide lave-glace de haute qualit Motor- craft(Canada) ZC-32-B2(U.S.) CXC-37-F/M(Canada)
Brake System Materials
SpecificationName
WSS-M6C65-A2Motorcraft DOT 4 LV High Performance Motor Vehicle Brake Fluid(U.S.) Motorcraft DOT 4 LV High Performance Motor Vehicle Brake Fluid / Liquide de frein automobile haute performance DOT 4 LV Motorcraft(Canada) PM-20(U.S. & Canada)
Rear Axle Capacities
QuantityVariant
2.9 qt (2.72 L)Rear axle fluid, vehicles with limited slip differential.
3.0 qt (2.84 L)Rear axle fluid, vehicles with conventional differen- tial.
0.1 qt (118 ml)Rear axle friction modifier. Note: Ford rear axles contain a synthetic lubricant that does not require changing unless you submerge the axle in water.
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Capacities and Specifications
Materials
SpecificationName
WSS-M2C942-AMotorcraft SAE 75W-85 Premium Synthetic Hypoid Gear Lubricant(U.S.) Motorcraft SAE 75W-85 Premium Synthetic Hypoid Gear Lubricant / Huile synthtique de haute qualit pour engrenages hypodes SAE 75W-85 Motorcraft(Canada) XY-75W85-QL(U.S. & Canada)
EST-M2C118-AMotorcraft Additive Friction Modifier(U.S.) Motorcraft Additive Friction Modifier / Additif modificateur de friction Motorcraft(Canada) XL-3(U.S.) CXL-3(Canada)
Locks Materials
SpecificationName
-Motorcraft Penetrating and Lock Lubricant(U.S.) Motorcraft Penetrating Fluid / Liquide dgrippant Motorcraft(Canada) XL-1(U.S.) CXC-51-A(Canada)
Grease Materials
SpecificationName
ESA-M1C75-BMotorcraft Premium Long-Life Grease(U.S.) Motorcraft Premium Long-Life Grease / Graisse longue dure de qualit premire Motor- craft(Canada) XG-1-E1(U.S. & Canada)
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BULB SPECIFICATION CHART Exterior Lamps
Power (watt)SpecificationLamp
5W5WBody side marker lamp.
21/5P21/5WRear lamp and stoplamp.
LED.LED.High mounted stoplamp.
5W5WChassis cab rear marker lamp.
55H11Cornering lamp.
24PY24WFront direction indicator lamp.1
213457NAKFront direction indicator lamp.2
35H8Front fog lamp.
LED.LED.Front side lamp.
LED.LED.Front side marker lamp.
LED.LED.Daytime running lamps.1
5W5WLicense plate lamp.
25D5S Headlamp low beam and headlamp high beam.1
55H11 Headlamp low beam and daytime running lamps.2
609005Headlamp high beam.2
21PY21WRear direction indicator lamp.
21P21WRear fog lamp.
21P21WReversing lamp.
5W5WRoof outline marker lamp.
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Capacities and Specifications
Power (watt)SpecificationLamp
16W16WSide repeater lamp — high watt.
5WY5WSide repeater lamp — low watt. 1 Vehicles with High Intensity Discharge Headlamps. 2 Vehicles with Halogen Headlamps. Note: If the LED fails have your vehicle checked as soon as possible.
Interior Lamps
Power (watt)SpecificationLamp
6W6WFront interior lamp.
6FestoonFront interior lamp — vehicles with anti- theft alarm.
10211 FestoonLuggage compartment lamp.
6W6WMap reading lamp.
10211 FestoonSide door entrance lamp. Note: If the LED fails have your vehicle checked as soon as possible.
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WHAT IS A CONNECTED VEHICLE A connected vehicle has technology that allows your vehicle to connect to a mobile network and for you to access a range of features. When used in conjunction with the FordPass app, it could allow you to monitor and control your vehicle further, for example checking the tire pressures, the fuel level and the vehicle location. For additional information, refer to the local Ford website.
CONNECTED VEHICLE REQUIREMENTS Connected service and related feature functionality requires a compatible vehicle network. Some remote features require additional service activation. Log in to your Ford account for details. Some restrictions, third party terms and message or data rates may apply.
CONNECTED VEHICLE LIMITATIONS Evolving technology, cellular networks, or regulations could affect functionality and availability, or continued provision of some features. These changes could even stop some features from functioning.
CONNECTING THE VEHICLE TO A MOBILE NETWORK
WHAT IS THE MODEM The modem allows access to a range of features built into your vehicle.
ENABLING AND DISABLING THE MODEM 1. Using the information display controls
on the steering wheel, select Settings. 2. Select FordPass Connect. 3. Select Connectivity. 4. Switch connectivity features on or off.
ENABLING AND DISABLING THE MODEM — VEHICLES WITH: 4.2 INCH INFORMATION AND ENTERTAINMENT DISPLAY SCREEN 1. Select Settings. 2. Select Connectivity Features. 3. Select Data sharing. 4. Switch connectivity features on or off.
ENABLING AND DISABLING THE MODEM — VEHICLES WITH: 8 INCH INFORMATION AND ENTERTAINMENT DISPLAY SCREEN 1. Press Settings. 2. Press FordPass Connect. 3. Press Connectivity Settings. 4. Switch connectivity features on or off.
CONNECTING FORDPASS TO THE MODEM 1. Make sure that the modem is enabled
using the vehicle settings menu. 2. Open the FordPass app on your device
and log in. 3. Add your vehicle or select your vehicle
if already added. 4. Select the option for vehicle details.
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Connected Vehicle
5. Select the option to activate your vehicle.
6. Make sure that the name on the screen matches the name shown in your FordPass account.
7. Confirm that FordPass account is connected to the modem.
CONNECTING THE VEHICLE TO A WI-FI NETWORK 1. Press Settings. 2. Press Wi-Fi. 3. Switch Wi-Fi on. 4. Press View Available Networks. 5. Select an available Wi-Fi network. Note: Enter the network password to connect to a secure network.
CONNECTED VEHICLE TROUBLESHOOTING — VEHICLES WITH: MODEM
Possible Cause and ResolutionSymptom
I cannot confirm the connection of my FordPass account to the modem.
Modem is not enabled. Switch connectivity features on.
Weak network signal. Move your vehicle closer to a place where the
network signal is not obstructed.
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Connected Vehicle
CONNECTED VEHICLE TROUBLESHOOTING — VEHICLES WITH: SYNC/SYNC 3
Possible Cause and ResolutionSymptom
I cannot connect to a Wi-Fi network.
Password error. Enter the correct network password.
Weak network signal. Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed. Multiple access points in range with the same SSID.
Use a unique name for your SSID. Do not use the default name unless it contains a unique identifier, for example as part of the MAC address.
The Wi-Fi connection disconnects after successful connection.
Weak network signal. Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
I am close to a Wi-Fi hotspot but the network signal strength is weak.
Obstructed network signal. If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the Wi-Fi hotspot.
If your vehicle has metallic tinting on the windows but not on the windshield, position your vehicle so that the windshield is facing the Wi-Fi hotspot or open the windows that are facing the hotspot.
If your vehicle has metallic tinting on the windows and the windshield, open the windows that are facing the hotspot.
If your vehicle is in a garage and you have the garage door closed, open the garage door.
I cannot see a network in the list of available networks that I expect to see.
Hidden network. Make the network visible and try again.
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Connected Vehicle
Possible Cause and ResolutionSymptom
I cannot see the Wi-Fi hotspot name when I search for Wi-Fi networks on my cell phone or other device.
System limitation. Make sure Wi-Fi hotspot visibility is on. The system does not provide a Wi-Fi hotspot at
this time.
Weak network signal. Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed. Wi-Fi hotspot in high demand or has a slow Internet
connection. Use a more reliable Wi-Fi hotspot.
Software downloads take too long.
No software update available. Wi-Fi network requires a subscription or acceptance
of terms and conditions. Test the connection using another device. If the
network requires a subscription or acceptance of terms and conditions, contact the network service provider.
The system seems to connect to a Wi-Fi network and the signal strength is excellent but the software does not update.
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CREATING A VEHICLE WI-FI HOTSPOT You can create a Wi-Fi hotspot in your vehicle and allow devices to connect to it for access to the Internet. 1. Select Settings. 2. Select FordPass Connect. 3. Select Vehicle Hotspot. Note: The vehicle hotspot default setting is on. 4. Select Settings. 5. Select Edit. 6. Select Wi-Fi Visibility. Note: The Wi-Fi Visibility default setting is on.
Finding the Wi-Fi Hotspot Name and Password 1. Select Settings. 2. Select FordPass Connect. 3. Select Vehicle Hotspot. 4. Select Settings. Note: The SSID is the hotspot name. 5. Select View Password.
Connecting a Device to the Wi-Fi Hotspot 1. On your device, turn on Wi-Fi and select
the hotspot from the list of available Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan 1. Connect a device to the hotspot. Note: The vehicle network carriers portal opens on your device. 2. If the portal does not open on your
device, open a website and it redirects to the vehicle network carriers portal.
Note: Secure websites do not redirect. Note: If you have an active plan, the system does not redirect to the vehicle network carriers portal when you connect a device. Visit the vehicle network carriers website to purchase more data. Note: If data usage information is available in the vehicle hotspot menu, it is approximate. Note: If you carry out a master reset, the system does not remove your vehicle from your vehicle network carriers account. To remove your vehicle from the account, contact your vehicle network carrier. Note: The vehicle network carrier provides Vehicle Hotspot services, subject to your vehicle network carrier agreement, coverage and availability.
CHANGING THE VEHICLE WI- FI HOTSPOT NAME OR PASSWORD 1. Select Settings. 2. Select FordPass Connect. 3. Select Vehicle Hotspot. 4. Select Settings. 5. Select Edit. 6. Select Change SSID Name. 7. Enter your required SSID. 8. Select Done. 9. Select Change Password . 10. Enter your required password. 11. Select Done.
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GENERAL INFORMATION Radio Frequencies and Reception Factors AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are:
AM: 530-1710 kHz FM: 87.9-107.9 MHz Note: Listening to loud audio for long periods of time could damage your hearing.
Radio Reception Factors
The further you travel from an AM or FM station, the weaker the signal and the weaker the reception.
Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating tower, a stronger signal may overtake a weaker one and result in the audio system muting.
Station overload
AUDIO UNIT — VEHICLES WITHOUT: SYNC Switching the Audio Unit On and Off
Adjusting the Volume
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Selecting the Radio Press the button to select radio mode. Press the button again to display
the available radio sources. Repeatedly press the button to scroll through the available radio sources.
Changing Radio Stations
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Rotate the control to change radio stations. Note: You can change the radio frequency by using the seek buttons. Note: You can recall radio stations using the numeric preset buttons.
Selecting Media
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Press the button to select media mode. Press the button again to display
the available media sources. Repeatedly press the button to scroll through the available media sources.
Scrolling Through the Menu Options
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Selecting a Menu Option
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Returning to the Previous Screen
Seek Up and Next Track Button Select to skip to the next track. Press and hold the button to fast forward through the track.
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Seek Down and Previous Track Button
Select to return to the beginning of a track. Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Pausing or Playing Media In media mode, press the button to pause playback. Press the button again to resume
playback.
In radio mode, press the button to mute the radio. Press the button again to unmute.
Switching the Screen On and Off
System Settings
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Sound Settings Press the button to adjust the sound settings. You can optimize the sound for different seating
positions. You can also activate and set the sensitivity of the speed compensated volume.
Using a Cell Phone You can make a call from a recent call list, contact list or dial a number.
AUDIO UNIT — VEHICLES WITH: SYNC 3 Switching the Audio Unit On and Off
Adjusting the Volume
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Changing Radio Stations Manual Tuning
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Note: You can change radio stations using the seek buttons. Note: You can recall radio stations using the preset buttons on the touchscreen.
Next Track Button Select to skip to the next track. Press and hold the button to fast forward through the track.
Previous Track Button Select to return to the beginning of a track. Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Pausing or Playing Media Select to play a track. Press the button again to pause the track.
In radio mode, press the button to mute the radio. Press the button again to unmute.
Switching the Screen On and Off
Sound Settings Press the button to adjust the sound settings. You can optimize the sound for different seating
positions. You can also activate and set the sensitivity of the speed compensated volume.
AM/FM RADIO — VEHICLES WITHOUT: SYNC Selecting a Radio Source
1. Press the button to display the available radio sources.
2. Repeatedly press the button to scroll to the desired radio source.
3. Press the OK button.
Station Presets To store a radio station, press and hold one of the numeric preset buttons. Note: Six presets can be stored for each radio source.
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Manually Changing Radio Stations
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Rotate the control to change radio stations. Note: You can change the radio frequency by using the seek buttons.
Automatically Changing Radio Stations
Press to seek the next station up the frequency band. Press and hold to quickly seek
up the frequency band.
Press to seek the next station down the frequency band. Press and hold to quickly seek
down the frequency band.
Selecting a Station from the List Press the OK button to view available stations.
AUDIO UNIT CLOCK AND DATE DISPLAYS — VEHICLES WITHOUT: SYNC Adjusting the Clock
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Press the button.
Select the clock and follow the instructions on the screen.
CONNECTING A BLUETOOTH DEVICE — VEHICLES WITHOUT: SYNC Pairing a Device
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Press the button.
Select Bluetooth and follow the instructions on the screen. Note: When pairing a new device, you can choose to download contacts, set this as the primary device.
STREAMING BLUETOOTH AUDIO — VEHICLES WITHOUT: SYNC Selecting a Bluetooth Source
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1. Press the button to display the menu. 2. Repeatedly press the button to scroll
to the Bluetooth device. 3. Press the OK button.
Press the button to play the track. Press the button again to pause the track.
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Press the button to skip to the next track. Press and hold the button to fast
forward through the track.
Press the button once to return to the beginning of the track. Repeatedly press the button to
return to previous tracks. Press and hold the button to fast rewind. Note: Not all functions are supported by all phones.
PLAYING MEDIA FROM A USB DEVICE — VEHICLES WITHOUT: SYNC Supported Audio File Formats You can play audio file formats including MP3, WMA, WAV, M4A, M4B, AAC, and FLAC. Note: The NTFS file system is not supported.
Selecting the USB Device
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Press the button to display the menu.
Repeatedly press the button to scroll to your USB device. Press the OK button.
Playing from the USB Device Press the button to play a track. Press the button again to pause the track.
Press the button to skip to the next track. Press and hold the button to fast
forward through the track.
Press the button once to return to the beginning of a track. Repeatedly press the button to
return to previous tracks. Press and hold the button to fast rewind.
Sorting by Categories You can also sort and play music by specific categories, for example artist or album. Press the OK button to view the available categories.
USB PORT
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
USB Ports could be in the following locations: In the instrument panel storage bin. On the instrument panel below the
climate controls. The USB port allows you to plug in media playing devices, memory sticks and charge devices. See General Information (page 383). The audio extension cable must be long enough to allow the device to be safely stored when your vehicle is moving.
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USING VOICE RECOGNITION Phone Voice Service This system allows you to use the voice recognition features of your phone and focus on your driving.
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Press the voice control button on the steering wheel.
Note: This only works when connected via Bluetooth. See Connecting a Bluetooth Device (page 380). Note: When using voice recognition use the language set on the device. Note: We recommend that you check your data plan before using your phone voice service through the system. Using them could result in additional charges.
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GENERAL INFORMATION SYNC is an in-vehicle communications system that works with your Bluetooth enabled cellular phone and portable media player. This allows you to: Make and receive calls. Access and play music from your
portable music player. Use 911 Assist or Emergency Assistance
and applications via SYNC AppLink.*
Access phonebook contacts and music using voice commands.
Stream music from your connected phone.
Text message. Use the advanced voice recognition
system. Charge your USB device (if your device
supports this). *These features are not available in all markets and may require activation. Available AppLink enabled apps vary by market. Make sure that you review your device’s manual before using it with SYNC.
Support SYNC support is available at your regional Ford website. See SYNC Troubleshooting (page 391).
SYNC Owner Account Why do I need a SYNC owner account? Essential for keeping up with the latest
software downloads available for SYNC.
Access to customer support for any questions you may have.
Driving Restrictions For your safety, certain features are speed-dependent and restricted when your vehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
When using SYNC: Do not operate playing devices if the
power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities.
Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage. See your device’s manual for further information.
Do not attempt to service or repair the system. See an authorized dealer.
Privacy Information When a cellular phone is connected to SYNC, the system creates a profile within your vehicle that is linked to that cellular phone. This profile is created in order to offer you more cellular features and to operate more efficiently. Among other things, this profile may contain data about your cellular phone book, text messages
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(read and unread), and call history, including history of calls when your cellular phone was not connected to the system. In addition, if you connect a media device, the system creates and retains an index of supported media content. The system also records a short development log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur. The cellular profile, media device index, and development log will remain in the vehicle unless you delete them and are generally accessible only in the vehicle when you connect the cellular phone or media player. If you no longer plan to use the system or the vehicle, we recommend you perform a Master Reset to erase all stored information. No one can access system data without special equipment and access to the vehicle’s SYNC module. Ford Motor Company and Ford of Canada will not access the system data for any purpose other than as described absent consent, a
court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. For further privacy information, see the section on 911 Assist. See SYNC Applications and Services (page 387).
USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is around you.
Initiating a Voice Session
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Press the voice button. A list of available voice commands appears in the display.
Global Voice Commands These voice commands are always available. You can say them at any time.
Global voice commands
Gives you available commands you can use on the current screen.
Help
Gives you a list of possible voice commands.
List of Commands
This command ends the voice session. You can also cancel a session by pressing seek up, seek down, or holding the voice button for two or more seconds.
Cancel
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Helpful Hints Make sure the interior of your vehicle is
as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands.
Before giving a voice command, wait for the system announcement to finish, followed by a single tone. Any command spoken before this does not register with the system.
Speak naturally, without long pauses between words.
You can interrupt the system at any time while it is speaking by pressing the voice button. You can cancel a voice session by pressing and holding the voice button.
System Interaction and Feedback The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction. You can customize the voice recognition system to provide more or less instruction and feedback. The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time.
Adjusting the Interaction Level
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Press the voice button. When prompted, say:
Action and DescriptionVoice Command
Provides more detailed interaction and guidance. (Recommended for first time users.)
Interaction Mode Standard
Provides less audible interaction and guid- ance.
Interaction Mode Advanced
Phone Confirmation Using phone confirmations the system asks you to verify before placing any calls.
To adjust this setting press the voice button, when prompted say:
Action and DescriptionVoice Command
When enabled, this feature will prompt you to confirm any voice initiated call command prior to the call being placed.
Phone Confirmation Off
The system will make a best guess; you may still occasionally be asked to confirm settings.
Phone Confirmation On
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USING SYNC WITH YOUR PHONE Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cellular phone’s functionality. At a minimum, most cellular phones with Bluetooth wireless technology support the following functions: Answering an incoming call. Ending a call. Dialing a number. Redialing. Call waiting notification. Caller identification. Other features, such as text messaging using Bluetooth and automatic phonebook download, are phone-dependent features.
Pairing a Phone Wirelessly pairing your phone with SYNC allows you to make and receive hands-free calls. Note: Make sure to switch on the ignition and the radio. Shift the transmission into park (P) for automatic transmission or neutral (N) for manual transmission.
Using the Audio System Note: To scroll through the menus, press the up and down arrows on your audio system. 1. Make sure to switch on your phone’s
Bluetooth feature before starting the search. See your device’s manual if necessary.
2. Press the Settings button. 3. Select Bluetooth from the menu. 4. Press the OK button.
5. Select the option to add. This starts the pairing process.
6. When a message to begin pairing appears in the audio display, search for SYNC on your device.
Depending on your phone’s capability and your market, the system may prompt you with questions, such as setting the current phone as the primary phone and downloading your phonebook.
Using Voice Commands
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Make sure to switch on your phone’s Bluetooth feature before starting the search. See
your device’s manual if necessary.
Press the voice button and when prompted say:
Action and Descrip- tion
Voice Command
Follow the instruc- tions on the audio display.
Pair Phone
Phone Voice Commands
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Press the voice button. You can do things like place a phone call and access text messages.
When prompted, say a command. See the following table for examples of commands.
Voice Command
___ List of Commands
Help
Call ___
Dial ___
Text Messages
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__ is a dynamic listing, meaning that it could be the name of anything, such as a contact or phone number.
Phone Controls Use the phone buttons on your steering wheel to answer, reject, or hang up a call.
Accessing Features through the Phone Menu You can access your call history, phonebook, sent text messages, as well as access phone and system settings. 1. Press the PHONE button to enter the
phone menu. 2. Scroll through the menu to view
contacts, text messages, and the phone dialer.
SYNC APPLICATIONS AND SERVICES 911 Assist: Can alert 911 in the event of
an emergency. SYNC AppLink: Allows you to connect
to and use certain applications (if your phone is compatible).
These features may require activation. Available AppLink enabled apps vary by market.
911 Assist
WARNING: Unless the 911 Assist setting is set on before a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash.
WARNING: Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional.
WARNING: Always place your phone in a secure location in your vehicle so it does not become a projectile or get damaged in a crash. Failure to do so may cause serious injury to someone or damage the phone which could prevent 911 Assist from working properly.
Note: The SYNC 911 Assist feature must be set on before the incident. Note: The SYNC 911 Assist feature only operates in the U.S., Canada or in a territory in which 911 is the emergency number. Note: Before setting this feature on, make sure that you read the 911 Assist Privacy Notice later in this section for important information. Note: If any user switches 911 Assist to on or off, that setting applies for all paired phones. If 911 Assist is switched off, either a voice message plays or a display message or an icon comes on when your vehicle is started and after a previously paired phone connects. Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature.
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If a crash deploys an airbag, excluding knee airbags and rear inflatable seatbelts, or activates the fuel pump shut-off, your vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. See Supplementary Restraints System (page 50). Important information about airbag deployment is in this chapter. See Roadside Emergencies (page 249). Important information about the fuel pump shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select:
Action and DescriptionMenu Item
Select the desired option, on or off.
911 Assist
To make sure that 911 Assist works properly: SYNC must be powered and working
properly at the time of the incident and throughout feature activation and use.
The 911 Assist feature must be set on before the incident.
You must pair and connect a Bluetooth enabled and compatible cell phone to SYNC.
A connected Bluetooth enabled phone must have the ability to make and maintain an outgoing call at the time of the incident.
A connected Bluetooth enabled phone must have adequate network coverage, battery power and signal strength.
The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash Not all crashes deploy an airbag or activate the fuel pump shut-off (the triggers for 911 Assist). If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC searches for and tries to connect to a previously paired cell phone; SYNC then attempts to call the emergency services. Before making the call: SYNC provides a short window of time
(about 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911.
SYNC says the following, or a similar message: «SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel».
If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle are able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically.
911 Assist May Not Work If Your cellular phone or 911 Assist
hardware sustains damage in a crash. The vehicle’s battery or the SYNC
system has no power. The phone(s) thrown from your vehicle
are the ones paired and connected to the system.
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911 Assist Privacy Notice When you switch on 911 Assist, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators your vehicle location or other details about your vehicle or crash to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not switch the feature on.
SYNC Mobile Apps The system enables voice and steering wheel control of SYNC AppLink enabled smartphone apps. When an app is running through AppLink, you can control main features of the app through voice commands and steering wheel controls. Note: You must pair and connect your smartphone to SYNC to access AppLink. Note: Android users need to connect the phone to SYNC using Bluetooth.
Note: For information on available apps, supported smartphone devices and troubleshooting tips please visit the Ford website. Note: Availability of SYNC AppLink enabled Apps will vary by region. Note: Make sure you have an active account for the app that you have downloaded. Some apps work automatically with no setup. Other apps want you to configure your personal settings and personalize your experience by creating stations or favorites. We recommend you do this at home or outside of your vehicle.
To Access Using the SYNC Menu
Press the Mobile Apps button to access the menu on-screen. Then select:
Action and DescriptionMenu Item
Scroll through the list of available applications and select a particular app.
Find Mobile Apps
Note: If you cannot find a compatible SYNC AppLink app, make sure the required app is running on the mobile device.
To Access Using Voice Commands
Press the voice button, then when prompted say:
Action and DescriptionVoice Command
Say the name of the application after the tone. The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the
app, for example «Play Playlist Road Trip».
Mobile Applications
SYNC lists all of the currently available mobile apps.List Applications
Searches your connected mobile device for SYNC-compatible mobile apps.
Find Applications
Use this command to discover the available voice commands.Help
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App Permissions App permissions are organized by groups. You can grant these group permissions individually. You can change a permission group status any time when not driving, by using the settings menu. When you launch an app using SYNC, the system may ask you to grant certain permissions, for example: To allow your vehicle to provide vehicle
information to the app such as, but not limited to: Fuel level, fuel economy, fuel consumption, engine speed, rain sensor, odometer, VIN, external temperature, gear position, tire pressure, and head lamp status.
To allow your vehicle to provide driving characteristic information such as, but not limited to: MyKey, seatbelt status, engine revolutions per minute, gear position, braking events, steering wheel angle, and accelerator pedal position.
To allow your vehicle to provide location information, including: GPS and speed.
To allow the app to send push notifications using the vehicle display and voice capabilities while running in a background state. Push notifications may be particularly useful for news or location based apps.
Note: You only need to grant permissions the first time you use an app with SYNC. Note: Ford is not responsible or liable for any damages or loss of privacy relating to usage of an app, or dissemination of any vehicle data that you approve Ford to provide to an app.
Enabling SYNC Mobile Apps In order to enable mobile apps, SYNC requires user consent to send and receive app authorization information and updates using the data plan associated with the connected device. Data is sent to Ford in the United States through the connected device. The information is encrypted and includes, for example, the vehicle identification number of your vehicle, the SYNC module serial number, odometer, enabled apps, usage statistics and debugging information. Updates may take place. Note: You must enable mobile apps for each connected device the first time you select a mobile app using the system. Note: Standard data rates apply. Ford is not responsible for any additional charges you may receive from your service provider, when your vehicle sends or receives data through the connected device. This includes any additional charges incurred due to driving in areas when roaming out of a home network.
USING SYNC WITH YOUR MEDIA PLAYER SYNC supports digital media sources including: iPod, Bluetooth devices, and most USB drives. SYNC also supports audio formats, such as MP3, WMA, WAV and ACC.
Media Sources The AUX or MEDIA button allows you to view and select available media sources. Press the AUX or MEDIA button to view your sources. Use the directional arrows and OK button to select your source. You can also use the steering wheel audio controls.
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Audio Voice Commands
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Press the voice button. You can do things like play a specific song or album, or tune to a radio
station. When prompted, say a command. See the following table for example commands. Not all commands may be available on your vehicle.
Command
___ List of Commands
Help
Pause
Play
AM ___
FM ___
CD Player
Command
Sirius Channel ___
USB
Bluetooth Audio
__ is a dynamic listing, meaning that it could be the name of anything, such as an artist, station, or media source.
SYNC TROUBLESHOOTING Your SYNC system is easy to use. However, should questions arise, see the tables below. Use your local Ford website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours).
Website(s)Market
www.SYNCMyRide.comNorth America www.SYNCMyRide.ca www.syncmaroute.ca
Phone Issues
Possible Solution(s)Possible Cause(s)Issue
Review your phone’s manual about audio adjustments.
The audio control settings on your phone may be
affecting SYNC perform- ance.
There is excessive back- ground noise during a phone
call.
Try turning off the device, resetting the device,
removing the device’s battery, then trying again.
This may be a possible phone malfunction.
During a call, I can hear the other person but they
cannot hear me.
Go to the website to review your phone’s compatibility.
This is a phone-dependent feature.
SYNC is not able to down- load my phonebook.
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Phone Issues
Possible Solution(s)Possible Cause(s)Issue
Try turning off the device, resetting the device or removing the device’s
battery, then trying again.
Try pushing your phonebook contacts to SYNC by using the Add Contacts feature.This may be a possible
phone malfunction. Use the SYNCmyphone feature available on the
website.
Try pushing your phonebook contacts to SYNC by using the Add Contacts feature.
This may be a limitation on your phone’s capability.
The system says Phonebook Downloaded but the
phonebook in SYNC is empty or missing contacts.
If the missing contacts are stored on your SIM card, try moving them to the device
memory.
Remove any pictures or special ring tones associ-
ated with the missing contact.
Depending upon your phone, you may have to grant SYNC permission to access your
phonebook contacts. Make sure to confirm when
prompted by your phone during the phonebook
download.
Go to the website to review your phone’s compatibility.
This is a phone-dependent feature.
I am having trouble connecting my phone to
SYNC. Try turning off the device,
resetting the device or removing the device’s
battery, then trying again.
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Phone Issues
Possible Solution(s)Possible Cause(s)Issue
Try deleting your device from SYNC, deleting SYNC from your device and trying
again.
Check the security and auto accept and prompt always settings relative to the SYNC Bluetooth connection on
your phone.This may be a possible phone malfunction. Update your device’s firm-
ware.
Turn off the Auto phone- book download setting.
Go to the website to review your phone’s compatibility.
This is a phone-dependent feature.
Text messaging is not working on SYNC. Try turning off the device,
resetting the device or removing the device’s
battery, then trying again.
This may be a possible phone malfunction.
Press the Phone button to return to the Phone menu.
You are on the Select a Character screen.
I cannot return to the Phone menu when selecting a
contact.
USB and Media Issues
Possible Solution(s)Possible Cause(s)Issue
Try turning off the device, resetting the device,
removing the device’s battery, then trying again.
This may be a possible device malfunction.
I am having trouble connecting my device. Make sure you are using the
manufacturer’s cable.
Make sure you insert the USB cable correctly into the
device and the USB port.
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USB and Media Issues
Possible Solution(s)Possible Cause(s)Issue
Make sure that the device does not have an auto-
install program or active security settings.
Make sure you are not leaving the device in your vehicle during very hot or
cold temperatures. This is a device limitation.
SYNC does not recognize my device when I turn on the
car.
Review the device compatib- ility chart on the SYNC
website to confirm your phone supports the Bluetooth audio
streaming function.
This is a phone-dependent feature.
Bluetooth audio does not stream.
Make sure you correctly connect the device to SYNC, and that you have pressed
play on your device. The device is not connected.
Make sure that all song details are populated.
Your music files may not contain the correct artist, song title, album or genre
information. SYNC does not recognize
music that is on my device. The file may be corrupted.
Some devices require you to change the USB settings
from mass storage to MTP class.
The song may have copy- right protection, which does
not allow it to play.
Switch radio bands and return to Sirius or switch the
feature off. You can then change the Sirius station
using the directional buttons.
Sirius Replay is active.I cannot change the Sirius station.
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Voice Command Issues
Possible Solution(s)Possible Cause(s)Issue
Review the phone voice commands and the media
voice commands at the beginning of their respective
sections.
You may be using the wrong voice commands.
SYNC does not understand what I am saying. After pressing the voice icon,
wait until after the tone sounds and Listening
appears before saying a command. Any command
spoken before this does not register with the system.
You may be speaking too soon or at the wrong time.
Review the media voice commands at the beginning
of the media section. You may be using the wrong
voice commands.
SYNC does not understand the name of a song or artist.
Say the song or artist exactly as listed. If you say
«Play Artist Prince», the system does not play music by Prince and the Revolution
or Prince and the New Power Generation.
You may be saying the name differently than the
way you saved it. Make sure you are saying the
complete title, such as «California remix featuring
Jennifer Nettles».
If the song titles are in all CAPS, you have to spell
them. LOLA requires you to say «L-O-L-A».The system may not be
reading the name the same way you are saying it. Do not use special charac-
ters in the title. The system does not recognize them.
Review the Phone voice commands at the beginning
of the phone section. You may be using the wrong
voice commands. SYNC does not understand
or is calling the wrong contact when I want to
make a call.
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Voice Command Issues
Possible Solution(s)Possible Cause(s)Issue
Make sure you are saying the contacts exactly as they are
listed. For example, if you save a contact as Joe Wilson, say «Call Joe
Wilson».
Using the SYNC phone menu, open the phonebook
and scroll to the name SYNC is having trouble
understanding. SYNC will read the name to you, giving
you some idea of the pronunciation SYNC is
expecting.
You may be saying the name differently than the
way you saved it.
The system works better if you list full names, such as
«Joe Wilson» rather than «Joe».
The system may not be reading the name the same
way you are saying it.
Do not use special charac- ters, such as 123 or ICE, as
the system does not recog- nize them.
Contacts in your phonebook may be very short and
similar, or they may contain special characters.
If a contact is in CAPS, you have to spell it. JAKE
requires you to say «Call J- A-K-E».
Your phonebook contacts may be in CAPS.
AppLink Issues
Possible Solution(s)Possible Cause(s)Issue
Ensure you have a compat- ible smartphone; an Android with OS 2.3 or higher or an iPhone 3GS or newer with
iOS 5.0 or higher. Addition- ally, ensure your phone is
An AppLink capable phone is not connected to SYNC.
AppLink Mobile Applica- tions: When I select «Find
New Apps,» SYNC does not find any applications.
paired and connected to
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AppLink Issues
Possible Solution(s)Possible Cause(s)Issue
SYNC in order to find AppLink-capable apps on your device. iPhone users
must also connect to SYNC’s USB port with an
Apple USB cable.
Ensure you have down- loaded and installed the latest version of the app
from your phone’s app store. Ensure the app is running on
your phone. Some appsAppLink-enabled apps are not installed and running on
your mobile device. My phone is connected, but I still cannot find any apps. require you to register or
login on the app on the phone before using them with AppLink. Also, some
may have a Ford SYNC setting, so check the app’s
settings menu on the phone.
Closing and restarting apps may help SYNC find the application if you cannot
discover it inside the vehicle. On an Android device, if
apps have an Exit or Quit Sometime apps do not
properly close and re-open their connection to SYNC,
over ignition cycles, for example.
My phone is connected, my app(s) are running, but I still
cannot find any apps.
option, select that then restart the app. If the app does not have that option,
you can also manually Force Close the app by going to
the phone’s settings menu, selecting Apps. then finding
the particular app and choosing Force stop.
Remember to restart the app afterwards, then select
Find New Apps on SYNC.
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AppLink Issues
Possible Solution(s)Possible Cause(s)Issue
On an iPhone with iOS7+, to force close an app, double tap the home button then
swipe up on the app to close it. Touch the home button again, then select the app again to restart it. After a
few seconds, the app should appear in the SYNC Mobile
App menu.
Reset the Bluetooth on your phone by turning it off
and then turning Bluetooth back on. If you
are in your vehicle, SYNC should be able to automatic-
ally re-connect to your phone if you press the
Phone button.
There is a Bluetooth bug on some older versions of
the Android operating system that may cause apps
that were found on your previous vehicle drive to not be found again if you have not turned off Bluetooth.
My Android phone is connected, my app(s) are running, I restarted them, but I still cannot find any
apps.
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AppLink Issues
Possible Solution(s)Possible Cause(s)Issue
Unplug the USB cable from the phone, wait a moment,
and plug the USB cable back in to the phone. After a few seconds, the app should
appear in SYNC’s Mobile Apps Menu. If not, «Force
Close» the application and restart it.
The USB connection to SYNC may need to be reset.
My iPhone phone is connected, my app is
running, I restarted the app but I still cannot find it on
SYNC.
Try increasing the Bluetooth volume of the
device by using the device’s volume control buttons
which are most often found on the side of the device.
The Bluetooth volume on the phone may be low.
I have an Android phone. I found and started my media app on SYNC, but there is no sound or the sound is very
low.
Force close or uninstall the apps you do not want SYNC to find. If the app has a «Ford SYNC» setting, disable that setting in the app’s settings
menu on the phone.
Some Android devices have a limited number of
Bluetooth links apps can use to connect. If you have more AppLink apps on your phone than the number of available Bluetooth links, you will not see all of your
apps listed in SYNC’s mobile apps menu.
I can only see some of the AppLink apps running on my
phone listed in SYNC’s Mobile Apps Menu.
SYNC System Reset
The SYNC system in your vehicle has System Reset feature that can be performed if the function of a SYNC feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (Such as paired devices, phonebook, call history, text messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holding the Radio Power button. Release both buttons after 2-3 seconds. Please allow a few minutes for the reset to complete. After a few minutes has passed you can resume using the SYNC
system.
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GENERAL INFORMATION
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
About SYNC The system allows you to interact with the entertainment, information and communication systems on your vehicle using voice commands and a touchscreen. The system provides easy interaction with audio, phone, navigation, mobile apps and settings. Note: You can switch the system on and use it for up to an hour without switching the ignition on. Note: You can use the system after you switch the ignition off for up to 10 minutes or until you open a door. Note: For your safety, some features are speed-dependent. Their use is limited to when your vehicle speed is less than 3 mph (5 km/h).
Using the Touchscreen
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Status bar.A Home screen.B Clock. See Settings (page 427).C Outside air temperature.D Feature bar.E
Status Bar Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
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Automatic crash notification system off.
Cell phone network signal strength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle location sharing on.
Wireless charger active.
Feature Bar
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Select to use the radio, a USB, a media player or a Bluetooth device. See Entertainment
(page 408).
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Select to adjust climate settings
Select to make calls and access the phonebook on your cell phone. See Phone (page 418).
Select to use the navigation system. See Navigation (page 419).
Select to search for and use compatible apps on your iOS or Android device. See Apps (page
425).
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Select to adjust system settings. See Settings (page 427).
Cleaning the Touchscreen See Cleaning the Interior (page 305).
Updating the System Updating the System Using a USB Drive
Downloading an Update 1. Go to the SYNC update page on the
local Ford website. 2. Download the update. Note: The website notifies you if an update is available. 3. Insert a USB drive into your computer. Note: The USB drive needs to be empty and meet the minimum requirements detailed on the website. 4. Follow the instructions provided to
download the update to the USB drive.
Installing an Update Note: You can use the system when an installation is in progress. 1. Disconnect all other USB devices from
the USB ports. 2. Connect the USB drive with the update
to a USB port. Note: Installation starts automatically within 10 minutes.
Updating the System Using a Wi-Fi Network Connection
Connecting to a Wi-Fi Network
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Select the settings option on the feature bar.
1. Select Automatic Updates. 2. Select System Wi-Fi. 3. Switch System Wi-Fi on. 4. Select Available Wi-Fi Networks. 5. Select an available Wi-Fi network. Note: Enter the network password to connect to a secure network.
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Switching Automatic System Updates On
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Select the settings option on the feature bar.
1. Select Automatic Updates. 2. Switch Automatic System Updates
on. The system is now set to check for and receive system updates when it is connected to a Wi-Fi network. Note: You can use the system when a download is in progress. Note: If the system is disconnected from the Wi-Fi network when a download is in progress, the download continues the next time the system is connected to a Wi-Fi network.
Additional Information and Assistance For additional information and assistance, we recommend that you contact an authorized dealer or refer to the local Ford website.
USING VOICE RECOGNITION The system allows you to interact with the entertainment, information and communication systems on your vehicle using voice commands. This allows you to keep your hands on the steering wheel and focus on what is in front of you.
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Press the voice control button on the steering wheel and wait for the voice prompt.
Note: Press the voice control button again to interrupt a voice prompt and begin speaking. Note: Turn the volume control when a voice prompt plays to adjust the volume. Note: Press and hold the voice control button on the steering wheel to use Siri on your iOS device. The following voice commands are designed to help you from any screen: List of Commands Help The following tables list some of the more frequently used voice commands. For a complete list of voice commands, refer to our website.
General
DescriptionVoice Command
Get a list of voice commands for a specific feature.1___ List of Commands
Cancel an active voice session.Cancel
Get a list of voice commands for a specific feature.1___ Help
Return to the previous screen.Go back
Go to the main menu.Main Menu
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DescriptionVoice Command
Go to the next page.Next Page
Go to the previous page.Previous Page 1 Add the name of the feature to the command.
Entertainment Audio Source
DescriptionVoice Command
Use the radio.Radio
Use the CD player.CD Player
Use a Bluetooth device.Bluetooth Stereo
Use a USB or media player.USB
Radio
DescriptionVoice Command
Listen to AM radio.AM
Tune to a specific AM frequency.1AM ___
Listen to SiriusXM radio.2Sirius Channel ___
Listen to FM radio.FM
Tune to a specific FM frequency.1FM ___
1 Add the radio frequency to two decimal places to the command. 2 You can say the Sirius channel name or number such as «Sirius Channel 16» or «Sirius The Pulse».
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USB and Media Player
DescriptionVoice Command
Play your music by category.1
Play Album ___
Play Artist ___
Play Genre ___
Play Playlist ___
Play Song ___
Play Audiobook ___
Play Podcast ___
Browse music on a USB device.
Browse All Albums
Browse All Artists
Browse All Audiobooks
Browse All Genres
Browse All Playlists
Browse All Podcasts
Browse All Songs
Browse your music by category on a USB device.1
Browse Album ___
Browse Artist ___
Browse Audiobook ___
Browse Genre ___
Browse Playlist ___
Browse Podcast ___ 1 Add an album name, artist name, audiobook name, genre name, playlist name, podcast name or track name to the command. Say the name exactly as it appears on your device.
Climate (If Equipped)
You can control the temperature of the vehicle using voice commands.
___ is a dynamic listing, meaning that for climate voice commands it can be the desired degrees for the temperature setting.
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To adjust the temperature, say:
DescriptionVoice command
Adjust the temperature between 6085F (15.529.5C).
Set Temperature ___
Phone
DescriptionVoice Command
Pair a cell phone or Bluetooth-enabled device.Pair Phone
Redial the last number that you dialed.Redial
Dial a number.1Dial ___
Call a specific contact from your phonebook.2Call ___
Call a specific contact from your phonebook at a specific location.3
Call ___ ___
Listen to a text message.Listen to Message
Listen to a specific text message from a list of text messages.
Listen to Message ___
Reply to the last text message.Reply to Message 1 Add the number you want to dial to the command. 2 Add a contact name from your phonebook to the command. Say the first and last name of your contact exactly as it appears on your device. 3 Add a contact name and location from your phonebook to the command. Say the first and last name of your contact exactly as it appears on your device.
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Navigation (If Equipped)
Setting a Destination
DescriptionVoice Command
Enter a destination address. When prompted, provide the house number, the street and city.
Find an Address
Search for a point of interest by name or by category.Find a Place
Search for a nearby point of interest by category.1Find the Next ___
Search for a point of interest category.1Find a POI Category
Set your saved home address as your destination.Drive Home
Set your saved place of work as your destination.Drive to Work
Display and select from a list of previous destina- tions.
Show Previous Destinations
Display and select from a list of favorite destinations.Show Favorites 1 Add a point of interest category or the name of a major brand or chain to the command.
Route Guidance
DescriptionVoice Command
Cancel the current route.Cancel Route
Select an alternate route.Detour
Repeat the last guidance prompt.Repeat Instruction
Display an overview of the route.Show Route
Display a list of traffic events on your route.Show Traffic
Display the map on the touchscreen.Show Map
Display a two-dimensional map with north toward the top of the touchscreen.
North Up
Display a two-dimensional map with the direction you are traveling toward the top of the touchscreen.
Heading Up
Display a three-dimensional map with the direction you are traveling toward the front.
Show 3D
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Apps General
DescriptionVoice Command
Start an app. The system prompts you for the app name.
Mobile Applications
Get a list of apps running on your device.List Applications
Search and connect to apps running on your device.Find Applications
Active App
DescriptionVoice Command
Get a list of voice commands for a specific app.1___ Help
Close an app.1Exit ___
1 Add an app name to the command.
SiriusXM Traffic and Travel Link (If Equipped)
DescriptionVoice command
Displays a list of traffic incidents.Show Traffic
Displays the current weather map.Show Weather Map
Displays a list of fuel prices.Show Fuel Prices
Displays the 5 day weather forecast.Show 5 Day Fore- cast
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Voice Settings
DescriptionVoice Command
Go to the voice settings menu.Voice Settings
Switch long voice prompts on.Interaction Mode Novice
Switch short voice prompts on.Interaction Mode Advanced
Switch call confirmation on. The system prompts you to confirm before making a call.
Phone Confirmation On
Switch call confirmation off. The system does not prompt you to confirm before making a call.
Phone Confirmation Off
Switch the display of voice commands on.Voice Command Lists On
Switch the display of voice commands off.Voice Command Lists Off
Automatic Blower Motor Speed Reduction If necessary, the system decreases the blower motor speed when you are using voice commands to reduce the amount of background noise in your vehicle. It returns to normal when you are done.
Switching Automatic Blower Motor Speed Reduction Off Simultaneously press the A/C and recirculated air buttons.
ENTERTAINMENT
A
B E293491
Audio source. Select to choose a different audio source.
A
Presets. Swipe left to view more presets.
B
You can access these options using the touchscreen or voice commands.
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Sources Press this button to select the source of media you want to listen to.
Menu Item
AM
FM 1SIRIUS
CD
The name of the USB that is plugged in displays here.USB
Bluetooth Stereo
If you have SYNC 3 compatible apps on your connected smart phone, they display here as individual source selections.
Apps
1 This feature may not be available in all markets and requires an active subscription.
AM/FM Radio Tuning a Station You can use the tune or seek controls on the radio bezel to select a station.
To tune a station using the touchscreen, select:
Menu Item
Direct Tune
A pop up appears, allowing you to type in the frequency of a station. You can only enter a valid station for the source you are currently listening to. You can press the backspace button to delete the previously entered number.
Once you have entered the station’s call numbers, you can select:
Action and Descrip- tion
Menu Item
Press to begin playing the station you have entered.
Enter
Press to exit without changing the station.
Cancel
Presets To set a new preset, tune to the station and then press and hold one of the memory preset buttons. The audio mutes briefly while the system saves the station and then returns. You may be able to add additional preset pages using the settings option on the feature bar.
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SiriusXM Satellite Radio (If Activated) Note: This feature may not be available in all markets and requires an active subscription.
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SiriusXM satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SiriusXM satellite radio system includes hardware and a limited subscription term that begins on the date of sale or lease of your vehicle. See an authorized dealer for availability.
For more information on extended subscription terms (a service fee is required), the online media player and a list of SiriusXM satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SiriusXM at 1-888-539-7474. Note: SiriusXM reserves the unrestricted right to change, rearrange, add or delete programming. This includes canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. We are not responsible for any such programming changes. Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License.
The following buttons are available for SiriusXM:
Action and DescriptionMenu Item
Touch this button to see a list of available stations.Browse
A pop-up appears, allowing you to type in the call numbers of a station.
Direct Tune
Once you enter the stations call numbers, you can select:
The system tunes to the station you select.Enter
You exit the pop-up and the current station continues to play.
Cancel
You can press the backspace button to delete the previous number.
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Action and DescriptionMenu Item
Replay audio on the current channel. You can replay approx- imately 45 minutes of audio as long as you remain tuned to the current station. Changing stations erases the previous audio.
Replay
When you are in replay mode, you are not able to select a different preset until you return to live audio. Pressing this button returns you to the live broadcast.
Live
Save the current song, artist, or team as a favorite. The system alerts you when it plays again on any channel.
ALERT
Selecting this button allows you to enable and edit alerts.
Memory Presets To set a preset, tune to the station then press and hold one of the memory preset buttons. The audio mutes briefly while the system saves the station and returns once the station is stored.
You may be able to add additional preset pages using the settings option on the feature bar.
SiriusXM Satellite Radio Reception Factors and Troubleshooting
Potential Reception Issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunder- storms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute.
Station overload
Your display may show ACQUIRING… to indicate the interfer- ence and the audio system may mute.
Satellite radio signal interference
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Troubleshooting Tips
ActionCauseMessage
No action required. This message should disappear shortly.
Radio requires more than two seconds to produce audio for the selected channel.
Acquiring Signal
If this message does not clear shortly, or with an ignition key cycle, your receiver may have a fault. See an authorized dealer for service.
There is an internal module or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose another preset.
The channel is no longer avail- able.
Invalid Channel
Contact SiriusXM at 1-888- 539-7474 to subscribe to the channel, or tune to another channel.
Your subscription does not include this channel.
Unsubscribed Channel
The signal is blocked. When you move into an open area, the signal should return.
The signal is lost from the Siri- usXM satellite or SiriusXM tower to your vehicle antenna.
Satellite acquiring signal
No action required. The process may take up to three minutes.
Update of channel program- ming in progress.
Updating
Contact SiriusXM at 1-888- 539-7474 to resolve subscrip- tion issues.
Your satellite service is no longer available.
Questions? Call 1- 888-539-7474
Use the channel guide or the Sirius XM Settings tile to turn off the Lock or Skip function on that station.
All the channels in the selected category are either skipped or locked.
None found. Check channel guide.
No action required.SiriusXM has updated the channels available for your vehicle.
SIRIUS Subscription updated
HD Radio Information (If Available) To activate HD radio, please see the Radio Settings in the Settings Chapter. See Settings (page 427).
Note: HD Radio broadcasts are not available in all markets.
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HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit:
Website
www.hdradio.com
When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the following indicators on your screen:
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The HD logo is grey when acquiring a digital station, and then changes to orange when digital audio is playing. When this logo is available, you may also see Title and Artist fields on-screen. The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally. Note: There is also an additional feature for stations that have more than 1 HD multicast (For example, HD1 or HD2). The HD logo and Radio text appears as a button. Pressing this button allows you to cycle through all of the HD stations on that specific frequency. For example, if you are on 101.1 and it has HD1, HD2, HD3, pressing the button repeatedly causes the radio to cycle through the HD stations in a cyclic increasing order.
When HD Radio broadcasts are active, you can access the following functions:
Action and DescriptionMessage
Allows you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when the channel saves. When switching to an HD2 or HD3 memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal.
Presets
Note: As with any station you save, you cannot access the saved station if your vehicle is outside the stations reception area.
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HD Radio Reception and Station Troubleshooting
Potential Reception Issues
If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength.
Reception area
If you are listening to HD1, the system changes back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again.
When the system first receives a station (aside from HD2- HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound.
Station blending
In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate.
Potential Station Issues
ActionCauseIssues
No action required. This is a broadcast issue.
This is poor time alignment by the radio broadcaster.
Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume.
No action required. The recep- tion issue may clear up as you continue to drive.
The radio is shifting between analog and digital audio.
Sound fading or blending in and out.
No action required. This is normal behavior. Wait until the audio is available.
The digital multicast is not available until the HD Radio broadcast is decoded. Once decoded, the audio is available.
There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune.
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Potential Station Issues
ActionCauseIssues
No action required. The station is not available in your current location.
The previously stored multicast preset or direct tune is not available in your current recep- tion area.
Cannot access HD2 or HD3 multicast channel when recalling a preset or from a direct tune.
Fill out the station issue form.1Data service issue by the radio broadcaster.
Text information does not match currently playing audio.
Fill out the station issue form. 1
Data service issue by the radio broadcaster.
There is no text information shown for currently selected frequency.
1 You can find the form here:
Website
http://hdradio.com/stations/feedback
HD Radio Technology manufactured under license from iBiquity Digital Corporation and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of DTS. The vehicle manufacturer and DTS are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner’s discretion.
CD (If Equipped)
Once you select this option, the system returns you to the main audio screen. The current audio information appears on the screen.
The following buttons are also available:
FunctionButton
You can use the browse button to select a track.Browse
Select this button and a small number one displays to indicate the track is set to repeat.
Repeat
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FunctionButton
For MP3 CDs, this button allows you to toggle through repeat off, repeat one track (a small number one displays), and repeat current folder (a small folder displays).
Select the shuffle symbol to have the audio on the disk play in random order.
Shuffle
You can use the forward, reverse, pause or play buttons to control the audio playback.
Bluetooth Stereo or USB Bluetooth Stereo and USB allow you to access media that you store on your Bluetooth device or USB device such as music, audio books or podcasts.
The following buttons are available for Bluetooth and USB:
FunctionButton
Pressing the repeat button toggles the repeat setting through three modes: repeat off (button not highlighted), repeat all (button highlighted) and repeat track (button highlighted with a small number one).
Repeat
Play the tracks in random order.Shuffle
You can use the forward, reverse, pause or play buttons to control the audio playback. To get more information about the currently playing track, press the cover art or Info button.
For some devices, SYNC 3 is able to provide 30-second skip buttons when you listen to audio books or podcasts. These buttons allow you to skip forward or backward within a track. While playing audio from a USB device you can look for certain music by selecting the following:
FunctionButton
If available, displays the list of tracks in the Now Playing playlist.
Browse
This option, which is available under browse, allows you to play all tracks or to filter the available media into one of the below categories.
New Search
Play All
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FunctionButton
Playlists
Artist
Albums
Songs
Genres
Podcasts
Audio books
Composers
This button allows you to choose a specific letter to view within the category you are browsing.
A-Z Jump
If available, this allows you to browse the folders and files on your USB device.
Explore Device
USB Ports
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The USB ports are in the center console or behind a small access door in the instrument panel. This feature allows you to plug in USB media devices, memory sticks, flash drives or thumb drives, and charge devices if they support this feature.
Select this option to play audio from your USB device.
Apps The system supports the use of certain audio apps such as iHeartRadio through a USB or Bluetooth-enabled device. Each app gives you different on-screen options depending on the app’s content. See Apps (page 425).
Supported Media Players, Formats and Metadata Information The system is capable of hosting nearly any digital media player, including iPod, iPhone, and most USB drives. Supported audio formats include MP3, WMA, WAV, AAC, and FLAC. Supported audio file extensions include MP3, WMA, WAV, M4A, M4B, AAC, and FLAC.
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Supported USB file systems include: FAT, exFAT, and NTFS. SYNC 3 is also able to organize the media from your USB device by metadata tags. Metadata tags, which are descriptive software identifiers embedded in the media files, provide information about the file. If your indexed media files contain no information embedded in these metadata tags, SYNC 3 may classify the empty metadata tags as unknown. SYNC 3 is capable of indexing up to 50,000 songs per USB device, for up to 10 devices.
PHONE
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Check the compatibility of your device on the regional website.
Pairing Your Cell Phone for the First Time Go to the settings menu on your device and switch Bluetooth on.
Select the phone option on the feature bar.
1. Select Add Phone. Note: A prompt alerts you to search for your vehicle on your cell phone. 2. Select your vehicle on your cell phone. Note: A number appears on your cell phone and on the touchscreen. 3. Confirm that the number on your cell
phone matches the number on the touchscreen.
Note: The touchscreen indicates that you have successfully paired your cell phone. 4. Download the phonebook from your
cell phone when you are prompted. Note: If you pair more than one cell phone, use the phone settings to specify the primary phone. You can change this setting at any time.
Using Your Cell Phone Recent Call List Display and select an entry from a list of previous calls.
Contacts Display a smart search form to look up your contacts. Use the List button to alphabetically sort your contacts.
Change Phone Display the list of paired or connected devices that you can select.
Phone Settings Change ring tones, alerts or pair another phone.
Do Not Disturb Reject incoming calls and switch ring tones and alerts off.
Phone Keypad Directly dial a number.
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Mute Mute the microphone when in a call or voice recognition session.
Text Messaging Setting Text Message Notification
iOS 1. Go to the settings menu on your cell
phone. 2. Select Bluetooth.
3. Select the information icon to the right of your vehicle.
4. Switch text message notification on.
Android 1. Go to the settings menu on your cell
phone. 2. Select Bluetooth. 3. Select the profiles option. 4. Select the phone profile. 5. Switch text message notification on.
Using Text Messaging
DescriptionMenu Item
Hear the text message.Hear It
View the text message.View
Call the sender.Call
Reply to the text message with a standard text message.Reply
Apple CarPlay (If Equipped)
1. Connect your device to a USB port. 2. Follow the instructions on the
touchscreen. Note: Certain features of the system are not available when you are using Apple CarPlay.
Switching Apple CarPlay Off Select the settings option on the feature bar.
1. Select Apple CarPlay Preferences. 2. Switch Apple CarPlay off.
Android Auto (If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the touchscreen.
Note: You might need to enable Android Auto from the settings menu. Note: Certain features of the system are not available when you are using Android Auto.
Switching Android Auto Off Select the settings option on the feature bar.
1. Select Android Auto. 2. Switch Android Auto off.
NAVIGATION Note: For more information, refer to our website.
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Select the navigation option on the feature bar.
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Map view menu.A Zoom out.B
Zoom in.C Route guidance menu.D Destination entry menu.E
Setting a Destination Destination Entry Menu
DescriptionItem
Enter a destination address.Search
Display and select from a list of previous destinations.Previous Destinations
Set your saved home address as your destinationHome
Set your saved place of work as your destination.Work
Display and select from a list of favorite destinations.Favorites
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Setting a Destination Using the Text Entry Screen
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Text entry field.A Automatic suggestions based on the text you enter.
B
Information icon.C Search.D Keyboard settings.E
Note: Select one of the suggestions to copy the detail to the text entry field.
You can search by entering all or part of the destination, such as the Address, POI Category or Name, Intersection, City, Latitude/Longitude, etc. Tips: If you do not specify a location, the system will use the current vehicle location. You can specify a location by address, city, state or zip code. For additional search support, please visit: support.ford.com. Note: Press the button in the top right-hand corner of the main map to display estimated time of arrival, remaining travel time or distance to destination.
Setting a Destination Using the Map Screen
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Re-center the map.A Selected location.B 3D map rotation. Swipe left or right.
C
Start route guidance.D Destination name.E
Select the location on the map. Select Start to begin route guidance.
Changing the Format of the Map Display the map in one of the following formats: A two-dimensional map with the
direction you are traveling toward the top of the screen.
A two-dimensional map with north toward the top of the screen.
A three-dimensional map with the direction you are traveling toward the front.
Zoom Display more or less detail on the map.
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Note: You can use pinch gestures to zoom in and out. Place two fingers on the screen and move them apart to zoom in. Place two fingers on the screen and bring them together to zoom out.
Route Guidance
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A
Turn indicator. Select to hear the last voice prompt.
A
Point of interest.B
Estimated time of arrival, distance to destination or time to destination.
C
Current road.D Mute guidance prompts.E Cancel route guidance.F
Note: To change guidance prompt volume, turn the volume control when a guidance prompt plays.
Route Guidance Menu
DescriptionMenu Item
Adjust your map preferences for when route guidance is active.Screen View
View a full screen map when route guidance is active.Full Map
View highway exit information for your current route.Highway Exit Info
View the turn list for your current route. Select a road to avoid it.
Turn List
You can find the SiriusXM Traffic and Travel Link information by pressing this button. This information requires an active subscription to SiriusXM Traffic and Travel Link. When a route is not active, a list of nearby traffic incidents displays. When a route is active, you can choose to display a list of traffic nearby or on the route.
Traffic List
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DescriptionMenu Item
Adjust navigation settings. See Settings (page 427).Navigation Settings
View information about your current location.Where Am I?
Cancel route guidance.Cancel Route
View the entire current route on the map.View Route
View an alternative route compared to your current one.Detour
Change the order or remove waypoints.Edit Waypoints
The system determines the order of waypoints for you.Optimize Order
Go to the next screen and start the new route.Go
Adjusting the Guidance Prompt Volume Turn the volume control when a guidance prompt plays to adjust the volume. Note: If you have inadvertently adjusted the volume to zero, press the turn indicator button to play the last voice prompt and then adjust the volume to the desired level.
Muting Guidance Prompts Select the mute option on the screen to mute guidance prompts.
Note: The system mutes the next and all future guidance prompts.
Adding Waypoints You can add a waypoint to a navigation route as a destination along your route. You can add up to five waypoints. 1. Select the search option on the map. 2. Set a destination. 3. Select Add Waypoint. 4. Select Go.
Canceling Route Guidance Select the route guidance menu option on the active guidance screen.
Select Cancel Route.
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Note: The route guidance menu option is always in the bottom right-hand corner of the main map.
cityseeker (If Equipped)
Note: cityseeker point of interest (POI) information is limited to approximately 1,110 cities (1,049 in the United States, 36 in Canada and 15 in Mexico).
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cityseeker, when available, is a service that provides more information about certain points of interest such as restaurants, hotels and attractions. When you have selected a point of interest, the location and information appear, such as address, phone number and a star rating. Press More Information to see a photo, a review, a list of services and facilities, the average room or meal price and the web address. This screen displays the point of interest icons. For restaurants, cityseeker can provide information such as star rating, average cost, review, handicap access, hours of operation, and website address. For hotels, cityseeker can provide information such as star rating, price category, review, check-in and checkout times, hotel service icons and website address. Hotel service icons include: Restaurant Business center Handicap facilities Laundry Refrigerator 24 hour room service Fitness center Internet access Pool Wi-Fi
Attractions include nearby landmarks, amusement parks, historic buildings and more. cityseeker can provide information such as star rating, reviews, hour of operation and admission price.
SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is available on vehicles equipped with navigation and only in select markets. You must activate and subscribe to receive SiriusXM Traffic and Travel Link information. It helps you locate the best gas prices, find movie listings, get current traffic alerts, view the weather map, get accurate ski conditions and see current sports scores. The system calculates a reasonable efficient route based on available speed limits, traffic, and road conditions. You may know a local short cut that is more efficient at a given time than the route provided by SYNC 3, but you should expect a slight difference in minutes or miles with the SYNC 3 route.
Michelin Travel Guide (If Equipped)
The Michelin travel guide is a service which provides additional information about certain places of interest, for example restaurants, hotels and tourist sites. Points of interest that have Michelin travel guide information display a button to show you more information. Push the button to see the additional information. If you have paired your phone with the system, you can press the phone button to directly establish a call with the selected point of interest.
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Navigation Map Accuracy and Updates HERE is the digital map provider for the navigation application. If you find map data errors, you may report them directly to HERE by going to www.here.com. HERE evaluates all reported map errors and responds with the result of their investigation by e-mail. The navigation system map data may contain inaccurate or incomplete information due to the passage of time, changing circumstances, sources used and the nature of collecting comprehensive geographic data, any of which may lead to incorrect results. Inaccurate speed limit information, turn restrictions and other road attributes may affect the determined route and associated guidance Annual navigation map updates are available for purchase through your dealership. Depending on your purchase agreement, you might be eligible for free Map update. You can choose to download the Map data update onto a USB, order a USB, or use Wi-Fi to deliver automatic updates. To update your Map data over Wi-Fi, your vehicle must be connected to a Wi-Fi access point. Map Data files are large, so it is highly recommended to perform the update when free Wi-Fi is available otherwise high data rates may apply. For USB updates, free map update eligibility, and other details, contact dealers at 1-866-462-8837 in the United States and Canada or 01-800-557-5539 in Mexico or visit our local website for more information.
APPS The system allows you interact with select mobile apps while keeping your eyes on the road. Voice commands, your steering wheel buttons, or a quick tap on your touchscreen give you advanced control of compatible mobile apps. You can also stream your favorite music or podcasts, share your time of arrival with friends, and keep connected safely. When you start an app through the system for the first time, you could be asked to grant certain permissions. You can review and change the permissions that you have granted at any time when your vehicle is not moving. We recommend that you check your data plan before using your apps through the system. Using them could result in additional charges. We also recommend that you check the app provider’s terms and conditions and privacy policy before using their app. Make sure that you have an active account for apps that you want to use through the system. Some apps will work with no setup. Others require you to configure some personal settings before you can use them. Note: For more information about available apps, visit catalog.ford.com.
Using Apps on an iOS Device Select the apps option on the feature bar.
1. If your device is connected via USB, switch Apple CarPlay off. See Phone (page 418).
2. Connect your device to a USB port or pair and connect using Bluetooth.
3. If prompted to enable CarPlay, select Disable.
4. Start the apps on your device that you want to use through SYNC.
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Note: If you close the apps on your device, you will not be able to use them through the system. 5. Select the app that you want to use on
the touchscreen. Note: Connect your device to a USB port if you want to use a navigation app. When using a navigation app, keep your device unlocked and the app open.
Using Apps on an Android Device Select the apps option on the feature bar.
1. If your device is connected via USB, switch Android Auto off. See Phone (page 418).
2. Pair your device. See Phone (page 418). 3. Start the apps on your device that you
want to use through SYNC. Note: If you close the apps on your device, you will not be able to use them through the system. 4. Select Find Mobile Apps. Note: The system searches and connects to compatible apps that are running on your device. 5. Select the app that you want to use on
the touchscreen. Note: Mobile Apps on your device use the USB port to establish a connection with SYNC. Some devices may lose the ability to play music over USB when Mobile Apps are enabled.
Using Mobile Navigation on an Android Device 1. Connect your device to a USB port. 2. Switch Android Auto off. See Phone
(page 418). 3. Switch on Enable Mobile Apps via
USB in the Mobile Apps Settings tile.
4. Select the apps option on the feature bar.
5. Select the navigation app that you want to use on the touchscreen.
Note: When using a navigation app, keep your device unlocked and the app open.
SiriusXM Traffic and Travel Link (If
Equipped)
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Note: SiriusXM Traffic and Travel Link may not be available in all markets. Note: In order to use SiriusXM Traffic and Travel Link, your vehicle must have navigation. Note: A paid subscription is required to access and use these features. Go to www.siriusxm.com/travellink for more information. Note: Visit www.siriusxm.com/traffic and click on Coverage map and details for a complete listing of all traffic areas covered by SiriusXM Traffic and Travel Link. Note: Neither Sirius nor Ford is responsible for any errors or inaccuracies in the SiriusXM Traffic and Travel Link services or its use in vehicles.
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When you subscribe to SiriusXM Traffic and Travel Link, it can help you locate the best gas prices, find movie listings, get
current traffic alerts, view the current weather map, get accurate ski conditions and see scores to current sports games.
Action and DescriptionMenu Item
Touch these buttons to identify traffic incidents on your route, near your vehicles current location or near any of your favorite places, if programmed.
Traffic on Route
Traffic Nearby
Touch this button to view fuel prices at stations close to your vehicles location or on an active navigation route.
Fuel Prices
Touch this button to view nearby movie theaters and their show times, if available.
Movie Listings
Touch this button to view the nearby weather, current weather, or the five-day forecast for the chosen area.
Weather
Select to see the weather map, which can show storms, radar information, charts and winds.
Map
Select to choose from a listing of weather locations.
Area
Touch this button to view scores and schedules from a variety of sports. You can also save up to 10 favorite teams for easier access. The score automatically refreshes when a game is in progress.
Sports Info
Touch this button to view ski conditions for a specific area.Ski Conditions
SETTINGS
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Press the button to enter the settings menu.
E268570
Once you select a tile, press the button next to a menu item to view an explanation of the
feature or setting.
Sound Select this tile to adjust the sound settings.
Clock Select this tile to adjust the clock settings.
Bluetooth Select this tile to switch Bluetooth on and off and adjust the settings.
Phone Select this tile to connect, disconnect, and manage the connected device settings.
Audio Select this tile to adjust the audio settings.
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Driver Assist (If Equipped)
Select this tile to adjust Driver Assist features like Parking Aids, Lane Keeping System, Pedestrian Detection, and Auto-Start-Stop.
Vehicle Select this tile to adjust vehicle settings like windows, alarm, lighting, and MyKey settings.
FordPass Select this tile to adjust the FordPass settings.
General Select this tile to adjust settings like language, measurement units, or to reset the system.
911 Assist (If Equipped)
Select this tile to switch 911 Assist on and off.
Automatic Updates Select this tile to adjust the automatic update settings.
Mobile Apps Select this tile to adjust permissions, enable, disable, and update mobile apps.
Display Select this tile to adjust display settings like brightness and auto dim.
Charge Settings (If Equipped)
Select this tile to adjust the electric vehicle charge settings.
Voice Control Select this tile to adjust voice control settings like command confirmations and displayed lists.
Navigation (If Equipped)
Select this tile to adjust navigation settings like map preferences and route guidance.
Multi Contour Seats (If Equipped)
Select this tile to adjust the position and massage function of your multi contour seats.
Seats (If Equipped)
Select this tile to adjust the lumbar function of your seats.
Message Center (If Equipped)
Select this tile to view vehicle messages.
Personal Profiles (If Equipped)
Select this tile to adjust recalled memory features when using personal profiles.
Valet Mode (If Equipped)
Select this tile to enable and disable valet mode.
Ambient Lighting (If Equipped)
Select this tile to change the color or intensity of the interior lighting.
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SYNC 3 TROUBLESHOOTING Voice Recognition
Possible Cause and ResolutionSymptom
The system does not under- stand what I am saying.
You might not be using supported voice commands. See Using Voice Recognition (page 402). For a complete list of voice commands, refer to our
website. You might be speaking too soon.
Wait for the voice prompt before you speak.
The system does not under- stand the name of a track or artist.
Device limitation. Bluetooth does not support voice commands. Connect your device to a USB port. If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to play specific tracks.
You might not be using supported voice commands. See Using Voice Recognition (page 402). For a complete list of voice commands, refer to our
website. You might not be saying the name exactly as it appears
on your device. Say the name of the track or artist exactly as it
appears on your device. Spell out any abbreviations in the name.
The name contains special characters, for example *, — or +. Rename the files on your device or use the touch-
screen to select and play the track.
The system does not under- stand the name of a contact in the phonebook on my device and calls the wrong contact.
You might not be saying the name exactly as it appears on your device. Say the first and last name of the contact exactly
as it appears on your device. Spell out any abbrevi- ations in the name.
The name contains special characters, for example *, — or +. Rename the contact on your device or use the
touchscreen to select and call the contact.
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Possible Cause and ResolutionSymptom
You might not be saying the name exactly as it appears on your device. Say the first and last name of the contact exactly
as it appears on your device. The system applies phonetic pronunciation rules of the selected language to the names of contacts in the phone- book on your device. Select the name of the contact on the touchscreen and use the Hear it option to get an idea of how the system expects you to pronounce it.
The system does not under- stand certain names of contacts in the phonebook on my device.
Device limitation. The system uses text-to-speech technology and
uses a synthetically generated voice rather than pre-recorded human voice.
The system voice prompts and the pronunciation of some words do not seem to be very accurate.
USB and Bluetooth Audio
Possible Cause and ResolutionSymptom
I cannot connect my device. Device malfunction. Disconnect your device. Switch your device off and
on to reset it and try again. Cable connection issue.
Correctly connect the cable to your device and the vehicle USB port.
Incompatible cable. Use the cable recommended by the manufacturer
of your device.
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Possible Cause and ResolutionSymptom
Incorrect device settings. Make sure that your device does not have an auto-
install program or active security settings. Check that your device is not set only to charge.
Device lock screen enabled. Unlock your device before connecting it.
The system does not recog- nize my device.
Device limitation. Do not leave your device in your vehicle during very
hot or very cold weather conditions. Cable connection issue.
Correctly connect the cable to your device and the vehicle USB port.
Incompatible cable. Use the cable recommended by the manufacturer
of your device.
The system does not under- stand the name of a track or artist.
Device limitation. Bluetooth does not support voice commands. Connect your device to a USB port. If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to play specific tracks.
I cannot stream audio from my Bluetooth device.
Incompatible device. Check the compatibility of your device on our
website. Device not connected.
Pair your device. See Phone (page 418). Media player not running.
Start the media player on your device.
The system does not recog- nize the music on my device.
Missing or incorrect audio file metadata, for example artist, song title, album or genre. Repair the files on your device.
Corrupt files. Repair the files on your device.
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Possible Cause and ResolutionSymptom
Copyright-protected files. Use a device that contains files that are not copy-
right protected. Unsupported file format.
Repair or convert the files to a supported format. See Entertainment (page 408).
Device indexing required. Re-index your device. See Settings (page 427).
Device lock screen enabled. Unlock your device before connecting it.
Sometimes I cannot hear a track playing on my device.
Device malfunction. Disconnect your device. Switch your device off and
on to reset it and try again.
When I disconnect my iOS device the audio volume is set to maximum.
Device limitation. Turn the volume down on your device.
If the system does not play the tracks on your USB device in the correct order, the following information could help:
The system does not play the tracks on my USB drive in the correct order. If you are selecting USB as the audio source when the
system is still indexing, SYNC plays tracks sorted alphabetically by file name in the root directory.
If you are selecting USB as the audio source after the system has finished indexing, SYNC plays all tracks sorted alphabetically by the title in the ID3 tag regardless of where they are located. SYNC uses the file name if the title in the ID3 tag does not exist.
If you are selecting the option to play all tracks from the browsing menu, SYNC plays all tracks sorted alphabetically by the title in the ID3 tag regardless of where they are located. SYNC uses the file name if the title in the ID3 tag does not exist.
If you are selecting a track when using the explore device option, SYNC plays tracks sorted alphabetically by file name in the folder you have selected. SYNC then plays all tracks in any subfolders in the folder you have selected.
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Phone
Possible Cause and ResolutionSymptom
During a call, I can hear excessive background noise.
Incorrect cell phone settings. Check and adjust the audio settings on your cell
phone. Refer to your cell phone’s user manual.
Cell phone malfunction. Switch your cell phone on and off, and vehicle
Bluetooth on and off and try again. Cell phone microphone muted.
Unmute your cell phone microphone.
During a call, I can hear the other person but they cannot hear me.
During a call, I cannot hear the other person and they cannot hear me.
System restart required. Switch the ignition off and open the door. Close
the door and lock the vehicle. Wait until the touchscreen is off and any illuminated USB ports are not illuminated. Unlock the vehicle, switch the ignition on and try again.
I cannot download a phone- book.
Incompatible cell phone. Check the compatibility of your cell phone on our
website. Incorrect cell phone settings.
Allow the system to retrieve contacts from your cell phone. Refer to your cell phone’s user manual.
Incorrect system settings. Switch automatic phonebook download on. See
Settings (page 427). Cell phone malfunction.
Switch your cell phone off and on to reset it and try again.
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SYNC 3
Possible Cause and ResolutionSymptom
Incorrect cell phone settings. Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone’s user manual. Check the location of the missing contacts on your
cell phone. If they are stored on the SIM card, move them to the cell phone memory.
Incorrect system settings. Switch automatic phonebook download on. See
Settings (page 427).
A message displays suggesting that my phone- book has downloaded but it is empty or it has missing contacts.
Incompatible cell phone. Check the compatibility of your cell phone on our
website. Cell phone malfunction.
Switch your cell phone off and on to reset it and try again.
Install the latest cell phone firmware. Delete your device from the system and delete
SYNC from your device and try again. Switch automatic phonebook download off. See
Settings (page 427).
I cannot connect my cell phone.
Text messaging does not work.
You might not have switched on text message notific- ations. Switch text message notifications on. See Phone
(page 418). Incompatible cell phone.
Check the compatibility of your cell phone on our website.
Cell phone malfunction. Switch your cell phone off and on to reset it and
try again.
Device message sharing is not enabled. Check the permissions on your device to ensure
text message sharing is enabled. Incompatible cell phone.
Check the compatibility of your cell phone on our website.
I cannot hear text messages.
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Navigation (If Equipped)
Possible Cause and ResolutionSymptom
I cannot enter a street name when I am abroad.
Incorrect entry method. Enter the street name with the country.
The system does not recog- nize coordinates.
Using the wrong coordinates format. Use the format ##. #####, ##. ##### (for N/S ,
E/W). Add a minus before coordinates if the direction is West and keep a positive value if the direction is East, for example 12.5412 means East and -12.5412 means West.
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SYNC 3
Apps
Possible Cause and ResolutionSymptom
The system cannot find any apps.
Incompatible device. You need an Android device with OS 4.3 or higher
or an iOS device with iOS 8.0 or higher. Pair and connect your Android device to find compatible apps. Connect your iOS device to a USB port or pair and connect using Bluetooth.
I have a compatible device and it is correctly connected but the system still cannot find any apps.
Compatible apps are not installed on your device. Download and install the latest version of the app.
Compatible apps are not running on your device. Start the apps to allow the system to find them
and make sure you sign in to any apps if required. Incorrect app settings.
Check and adjust the app settings on your device and allow SYNC to access the app if required.
I have a compatible device, it is correctly connected and my apps are running but the system still cannot find any apps.
Apps failed to fully close. Restart the apps and try again. If you have an Android device with apps that have
an exit or quit option, use this and then restart the apps. Alternatively, use the force stop option in the settings menu on your device.
If you have an iOS device with iOS 8.0 or higher, tap the home button on your device twice and then swipe the app upward to close it.
I have an Android device that is correctly connected, I have restarted my apps and they are running but the system still cannot find them.
An issue on some older versions of the Android oper- ating system could result in apps not being found. Switch Bluetooth off and on again to force the
system to reconnect to your device.
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SYNC 3
Possible Cause and ResolutionSymptom
I have an iOS device that is correctly connected, I have restarted my apps and they are running but the system still cannot find them.
Cable connection issue. Disconnect the cable from your device, wait for a
moment and then connect it again to force the system to reconnect to your device.
I have an Android device running a media app which the system has found but I cannot hear the sound or the sound is very quiet.
Device volume is low. Turn the volume up on your device.
I have an Android device running a number of compatible apps but the system cannot find all of them.
Device limitation. If you have more apps running on your device than the number of available Bluetooth links, the system cannot find all of them. Close some of the apps to allow the system to find
those that you want to use.
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SYNC 3
Wi-Fi Connectivity
Possible Cause and ResolutionSymptom
I cannot connect to a Wi-Fi network.
Password error. Enter the correct network password.
Weak network signal. Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed. Multiple access points in range with the same SSID.
Use a unique name for your SSID. Do not use the default name unless it contains a unique identifier, for example as part of the MAC address.
The Wi-Fi connection disconnects after successful connection.
Weak network signal. Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
I am close to a Wi-Fi hotspot but the network signal strength is weak.
Obstructed network signal. If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the Wi-Fi hotspot.
If your vehicle has metallic tinting on the windows but not on the windshield, position your vehicle so that the windshield is facing the Wi-Fi hotspot or open the windows that are facing the hotspot.
If your vehicle has metallic tinting on the windows and the windshield, open the windows that are facing the hotspot.
If your vehicle is in a garage and you have the garage door closed, open the garage door.
I cannot see a network in the list of available networks that I expect to see.
Hidden network. Make the network visible and try again.
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SYNC 3
Possible Cause and ResolutionSymptom
I cannot see SYNC when I search for Wi-Fi networks on my cell phone or other device.
System limitation. SYNC does not provide a Wi-Fi hotspot at this time.
Weak network signal Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed. Wi-Fi hotspot in high demand or has a slow Internet
connection. Use a more reliable Wi-Fi hotspot.
Software downloads take too long.
No software update available. Wi-Fi network requires a subscription or acceptance
of terms and conditions. Test the connection using another device. If the
network requires a subscription or acceptance of terms and conditions, contact the network service provider.
The system seems to connect to a Wi-Fi network and the signal strength is excellent but the software does not update.
Personal Profiles (If Equipped)
Possible Cause and ResolutionSymptom
You might not have set up Personal Profiles.
I cannot create a profile.
You might have entered an invalid profile.
You might not have selected a memory button when prompted.
You might not have the ignition on or in park (P), or you shifted out park (P) when creating a profile.
Personal Profiles has been switched off.
You might not have selected the lock button on the remote control.
I cannot link a remote control.
The remote control selected was already associated with another profile and the system declined to overwrite.
The system performed a profile recall when linking a remote control.
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SYNC 3
Possible Cause and ResolutionSymptom
You might not have the ignition on or in park (P), or you shifted out park (P) when creating a profile.
You might be using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do not save.
A different personal profile is active.
Another user changed the settings for the wrong personal profile.
You might not have created a personal profile.
My profile will not recall.
Personal Profiles is turned off.
The profile you requested is already active.
You might not have linked the memory button you are using to a profile.
You might not have linked the remote control you are using to a profile.
You might be using the wrong remote control.
You might be pressing a button other than the unlock or remote start on a linked remote control.
You might have deleted the personal profile.
Personal Profiles is turned off.My preset positions recall, but my profile does not.
The vehicle is in motion. My profile recalls but my preset positions do not. The preset positions are the same as the guest or previ-
ously active profile.
Unlink and relink your remote control in the Personal Profiles menu. You may need to see your authorized dealer.I lost a remote control.
You might have erased and reprogrammed the remote controls. This could happen if you let a dealership add a new remote control to replace a lost one.I lost all profiles.
Someone performed a master reset.
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SYNC 3
Resetting the System 1. Simultaneously press and hold the
seek up and the audio unit power buttons until the screen goes black.
2. Wait three minutes to allow the system to complete the reset.
3. Press the audio unit power button to switch the system on.
Note: You can reset the system to restore functionality that has stopped working. The system reset is designed to restore functionality and not delete any data that you have stored.
Additional Information and Assistance For additional information and assistance, we recommend that you contact an authorized dealer or refer to our website.
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SYNC 3
For a complete listing of the accessories that are available for your vehicle, please contact your authorized dealer or visit the online store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
We will repair or replace any properly authorized dealer-installed Ford Original Accessory found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessories. We will warrant your Ford Original Accessory through the warranty that provides the greatest benefit: 24 months, unlimited mileage. The remainder of your new vehicle
limited warranty. Contact an authorized dealer for details and a copy of the warranty. Ford Licensed Accessories are the accessory manufacturer’s designs. The manufacturer develops and therefore warrants Ford Licensed Accessories, and does not design or test these accessories to Ford Motor Company engineering requirements. Contact an authorized Ford dealer for the manufacturers limited warranty details, and request a copy of the Ford Licensed Accessories product limited warranty from the accessory manufacturer.
For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: When adding accessories, equipment,
passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety Compliance Certification label). Ask an authorized dealer for specific weight information.
The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems that are equipped with radio transmitters, for example two-way radios, telephones and theft alarms. Any such equipment installed in your vehicle should comply with Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulations and should be installed only by an authorized dealer.
An authorized dealer needs to install mobile communications systems. Improper installation may harm the operation of your vehicle, particularly if the manufacturer did not design the mobile communication system specifically for automotive use.
If you or an authorized Ford dealer add any non-Ford electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability. In addition, you may also adversely affect the performance of other electrical systems in the vehicle.
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Accessories
AUXILIARY SWITCHES The auxiliary switchboard on the center console makes aftermarket customization easier, with four prewired switches attached to the power distribution box for electrical accessories.
E163431
When using the auxiliary switches for an extended period of time, we recommend that the engine is running to prevent the battery from running out of charge. A fuse and relay kit is included with this option. The kit contains fuses and relays for the pre-fusebox, located under the drivers seat. Refer to the instructions included with the kit. See an authorized dealer for service. There is one power lead connector for each switch. These can be found at either the 43-way connector for the AUX 1 and AUX 2 switches or the 6-way connector for the AUX 3 and AUX 4 switches. Both connectors are behind the passenger side cup holder.
The relays are coded as follows:
Fuse RatingWire ColorCircuit Number
20AYellowCAC05AUX 11
20AGreen with brown trace
CAC06AUX 21
40ABlue with orange trace
CAC13AUX 31
40AYellow with orange trace
CAC14AUX 42
1 Operates when you switch the ignition on. 2 Operates only when the engine is running.
If different switch functionality is required please contact the Truck Body Builders Advisory Service. See Special Notices (page 11).
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Accessories
PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRS WITH A FORD PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service Plans (U.S. Only) Ford Protect extended service plan means peace of mind. Its the extended service plan backed by Ford Motor Company, and provides more protection beyond the New Vehicle Limited Warranty coverage. When you visit your Ford Dealer, Insist on Ford Protect extended service plans!
Ford Protect Can Quickly Pay for Itself One trip to the Service Center could easily exceed the price of your Ford Protect extended service plan. With Ford Protect extended service plan you minimize your risk for unexpected repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle Components There are four mechanical Ford Protect extended service plans with different levels of coverage. Ask your authorized dealer for details. 1. PremiumCARE — Our most
comprehensive coverage. With over 1,000 covered components, this plan is so complete its probably easier to list whats not covered.
2. ExtraCARE — Covers 113 components, and includes many high-tech items.
3. BaseCARE — Covers 84 components. 4. PowertrainCARE — Covers 29 critical
components. Ford Protect extended service plans are honored by all authorized Ford dealers in the U.S., Canada and Mexico.
That means you get: Reliable, quality service at any Ford or
Lincoln dealership. Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit If you bring your car into your dealer for service, well give you a loaner to use for the day.
Extended Rental Benefits If your vehicle is kept overnight for covered repairs, you are eligible for rental car coverage, including warranty repairs, and Field Service Actions.
Roadside Assistance Exclusive 24/7 roadside assistance, including: Towing, flat-tire change and battery
jump starts. Out of fuel and lock-out assistance. Travel expense reimbursement for
lodging, meals and rental car. Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage If you sell your vehicle before your Ford Protect extended service plan coverage expires, you can transfer any remaining coverage to the new owner. Which should give you and your potential buyer a little more peace of mind.
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Ford Protect
Less Cost to Properly Maintain Your Vehicle Ford Protect extended service plan also offers a Premium Maintenance Plan that covers all scheduled maintenance, and selected wear items. The coverage is prepaid, so you never have to worry about the cost of your vehicles maintenance. Covered maintenance includes: Windshield wiper blades. Spark plugs. The clutch disc (if equipped). Brake pads and linings. Shock absorbers. Struts. Engine Belts. Engine coolant hoses, clamps and
o-rings. Diesel exhaust fluid replenishment (if
equipped). Cabin air filter replacement every
20,000 mi (32,000 km) (electric vehicles only).
Interest Free Finance Options Just a 5% down payment will provide you with an affordable, no interest, no fee payment program allowing you all the security and benefits Ford Protect extended service plan has to offer while paying over time. You are pre-approved with no credit check or hassles. To learn more, call our Ford Protect extended service plan specialists at 800-367-3377. Ford Protect Extended Service Plan P.O. Box 321067 Detroit, MI 48232
Ford Protect Extended Service Plan (CANADA ONLY) You can get more protection for your vehicle by purchasing a Ford Protect extended service plan. Ford Protect extended service plan is the only service contract backed by Ford Motor Company of Canada, Limited. Depending on the plan you purchase, Ford Protect extended service plan provides benefits such as: Rental reimbursement. Coverage for certain maintenance and
wear items. Protection against repair costs after
your New Vehicle Limited Warranty Coverage expires.
Roadside Assistance benefits. There are several Ford Protect extended service plans available in various time, distance and deductible combinations. Each plan is tailored to fit your own driving needs, including reimbursement for towing and rental. When you purchase Ford Protect extended service plan, you receive added peace-of-mind protection throughout Canada, the United States and Mexico, provided by a network of participating authorized Ford Motor Company dealers. Note: Repairs performed outside of Canada and the United States are not eligible for Ford Protect extended service plan coverage. This information is subject to change. For more information; visit your local Ford of Canada dealer or www.ford.ca to find the Ford Protect extended service plan that is right for you.
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Ford Protect
GENERAL MAINTENANCE INFORMATION Why Maintain Your Vehicle? Carefully following the maintenance schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may help to increase the value of your vehicle when you sell or trade it. Keep all receipts for completed maintenance with your vehicle. We have established regular maintenance intervals for your vehicle based upon rigorous testing. It is important that you have your vehicle serviced at the correct times. These intervals serve two purposes; one is to maintain the reliability of your vehicle and the second is to keep the cost of owning your vehicle down. It is your responsibility to have all scheduled maintenance performed and to make sure that the materials used meet the specifications identified in this owner’s manual. See Capacities and Specifications (page 352). Failure to perform scheduled maintenance invalidates warranty coverage on parts affected by the lack of maintenance.
Why Maintain Your Vehicle at Your Dealership? Factory-trained Technicians Service technicians participate in extensive factory-sponsored certification training to help them become experts on the operation of your vehicle. Ask your dealership about the training and certification their technicians have received.
Genuine Ford and Motorcraft Replacement Parts Dealerships stock Ford, Motorcraft and Ford-authorized branded re-manufactured replacement parts. These parts meet or exceed our specifications. Parts installed at your dealership carry a nationwide 12-month or 12,000 mi (20,000 km) parts and labor limited warranty. If you do not use Ford authorized parts they may not meet our specifications and depending on the part, it could affect emissions compliance.
Convenience Many dealerships have extended evening and Saturday hours to make your service visit more convenient and they offer one stop shopping. They can perform any services that are required on your vehicle, from general maintenance to crash repairs. Note: Not all dealers have extended hours or body shops. Please contact your dealer for details.
Protecting Your Investment Maintenance is an investment that pays dividends in the form of improved reliability, durability and resale value. To maintain the correct performance of your vehicle and its emission control systems, make sure you have scheduled maintenance performed at the designated intervals. Your vehicle is equipped with the Intelligent Oil-Life Monitor system, which displays a message in the information display at the correct oil change interval. This interval may be up to one year or 10,000 mi (16,000 km).
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Scheduled Maintenance
When the oil change message appears in the information display, it is time for an oil change. Make sure you perform the oil change within two weeks or 500 miles (800 kilometers) of the message appearing. Make sure you reset the Intelligent Oil-Life Monitor after each oil change. See Changing the Engine Oil and Oil Filter (page 283). If your information display resets prematurely or becomes inoperative, you should perform the oil change interval at six months or 5,000 mi (8,000 km) from your last oil change. Never exceed one year or 10,000 mi (16,000 km) between oil change intervals. Your vehicle is very sophisticated and built with multiple, complex, performance systems. Every manufacturer develops these systems using different specifications and performance features. That is why it is important to rely upon your dealership to correctly diagnose and repair your vehicle. Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information. We strongly recommend the use of only genuine Ford, Motorcraft or Ford-authorized re-manufactured replacement parts engineered for your vehicle.
Additives and Chemicals This owner’s manual and the Ford Workshop Manual list the recommended additives and chemicals for your vehicle. We do not recommend using chemicals or additives not approved by us as part of your vehicles normal maintenance. Please consult your warranty information.
Oils, Fluids and Flushing In many cases, fluid discoloration is a normal operating characteristic and, by itself, does not necessarily indicate a concern or that the fluid needs to be changed. However, a qualified expert, such as the factory-trained technicians at your dealership, should inspect discolored fluids that also show signs of overheating or foreign material contamination immediately. Make sure to change your vehicles oils and fluids at the specified intervals or in conjunction with a repair. Flushing is a viable way to change fluid for many vehicle sub-systems during scheduled maintenance. It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system or using a Ford-approved flushing chemical.
Owner Checks and Services Make sure you perform the following basic maintenance checks and inspections every month or at six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and correct pressure.
Windshield washer fluid level.
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Scheduled Maintenance
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstruc- tions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Front door check arms for correct opera- tion.
Hinges, latches and outside locks for correct operation. Lubricate if necessary.
Parking brake for correct operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection In order to keep your vehicle running correctly, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. We recommend having the following multi-point inspection performed at every scheduled maintenance interval to help make sure your vehicle keeps running correctly.
Multi-point inspection
Accessory drive belt(s).
Battery performance.
Engine air filter.
Multi-point inspection
Exhaust system.
Exterior lamps and hazard warning system operation.
Fluid levels*; fill if necessary.
For oil and fluid leaks.
Horn operation.
Radiator, cooler, heater and A/C hoses.
Suspension component for leaks or damage.
Steering and linkage.
Tires (including spare) for wear and correct pressure** .
Windshield for cracks, chips or pits.
Washer spray and wiper operation. * Brake, coolant recovery reservoir, automatic transmission, power steering (if equipped with hydraulic power assist steering) and window washer. **If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the multi-point vehicle inspection. It is a comprehensive way to perform a thorough inspection of your vehicle. Your checklist gives you immediate feedback on the overall condition of your vehicle.
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Scheduled Maintenance
NORMAL SCHEDULED MAINTENANCE Intelligent Oil-Life Monitor Your vehicle is equipped with an Intelligent Oil-Life Monitor that determines when you should change the engine oil based on how your vehicle is used. By using several important factors in its calculations, the
monitor helps reduce the cost of owning your vehicle and reduces environmental waste at the same time. The following table provides examples of vehicle use and its impact on oil change intervals. It is a guideline only. Actual oil change intervals depend on several factors and generally decrease with severity of use.
When to expect the oil change message
Vehicle use and exampleInterval
Normal
7,50010,000 mi (12,00016,000 km)
Normal commuting with highway driving. No, or moderate, load or towing. Flat to moderately hilly roads. No extended idling.
Severe
5,0007,500 mi (8,00012,000 km)
Moderate to heavy load or towing. Mountainous or off-road conditions. Extended idling. Extended hot or cold operation.
Extreme 3,0005,000 mi
(4,8008,000 km) Maximum load or towing. Extreme hot or cold operation.
Normal Maintenance Intervals
At every oil change interval as indicated by the information display1
Change engine oil and filter.**
Rotate tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level (if equipped with dipstick). Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
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Scheduled Maintenance
At every oil change interval as indicated by the information display1
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect front axle and U-joints. Lubricate if equipped with grease fittings.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U- joints. Lubricate any areas with grease fittings.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals. ** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
Brake fluid maintenance1
Change the brake fluid.2Every 3 years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for the interval. 2 Brake fluid servicing requires special equipment available at your authorized dealer.
Other maintenance items1
Replace cabin air filter.Every 20,000 mi (32,000 km)
Torque rear axle U-bolts to specification.Every 30,000 mi (48,000 km) Replace engine air filter.
Change engine coolant.2At 200,000 mi (320,000 km)
Replace spark plugs.Every 100,000 mi (160,000 km) Inspect accessory drive belt(s).3
Change automatic transmission fluid and filter. Every 150,000 mi (240,000 km) Change front axle fluid.
Change rear axle fluid.
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Scheduled Maintenance
Other maintenance items1
Change the transfer case fluid.4
Replace accessory drive belt(s). 1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and filter change. Do not exceed the designated distance for the interval. 2 Initial replacement at ten years or 200,000 mi (320,000 km), then every five years or 100,000 mi (160,000 km). 3 After initial inspection, inspect every other oil change until replaced. 4 Four-wheel drive only.
SPECIAL OPERATING CONDITIONS SCHEDULED MAINTENANCE If you operate your vehicle primarily in any of the following conditions, you need to perform extra maintenance as indicated. If you operate your vehicle occasionally under any of these conditions, it is not necessary to perform the extra maintenance. For specific recommendations, see your dealership service advisor or technician.
Perform the services shown in the following tables when specified or within 3000 miles (4800 kilometers) of the oil change required message appearing in the information display. Example 1: The message appears at
28,750 mi (46,270 km). Perform the 30,000 mi (48,000 km) automatic transmission fluid replacement.
Example 2: The message does not appear, but the odometer reads 30,000 mi (48,000 km) (for example, the Intelligent Oil-Life Monitor was reset at 25,000 mi (40,000 km)). Perform the engine air filter replacement.
Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information display and perform services listed in the Normal Scheduled Maintenance chart.
As required
Inspect and lubricate U-joints.Inspect frequently, service as required
See axle maintenance items under Exceptions.
Replace spark plugs.Every 60000 miles (96000 km)
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Scheduled Maintenance
Extensive idling or low-speed driving for long distances, as in heavy commercial use (such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the information display and perform services listed in the Normal Scheduled Maintenance chart.
As required
Replace engine air filter.Inspect frequently, service as required
Replace spark plugs.Every 60000 miles (96000 km)
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace engine air filter.Inspect frequently, service as required
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
Every 5000 miles (8000 km)
Rotate tires, inspect tires for wear and measure tread depth.
Change engine oil and filter.*Every 5000 miles (8000 km) or six months
*Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
Off-road operation
Inspect steering linkage, ball joints and U-joints. Lubricate if equipped with grease fittings.
Inspect frequently, service as required
Replace engine air filter.
Change engine oil and filter.*Every 5000 miles (8000 km) or six months
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread depth. *Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
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Scheduled Maintenance
Exclusive use of E85 (Flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel.
Every oil change interval
Exceptions There are several exceptions to the Normal Schedule:
Axle and Transfer Case Maintenance Axle(s) and transfer case (Four-wheel drive vehicles) fluid changes or level checks are not required unless a leak is suspected or the assembly has been submerged in water. Contact an authorized dealer for service.
California fuel filter replacement If you register your vehicle in California, the California Air Resources Board has determined that the failure to perform this maintenance item does not nullify the emission warranty or limit recall liability before the completion of your vehicle’s useful life. Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service.
Hot climate oil change intervals Vehicles operating in the Middle East, North Africa, Sub-Saharan Africa or locations with similar climates using an American Petroleum Institute (API) Certified for Gasoline Engines (Certification mark) oil of SM or SN quality, the normal oil change interval is 5,000 mi (8,000 km). If the available API SM or SN oils are not available, then the oil change interval is 3,000 mi (4,800 km).
Engine air filter replacement The life of the engine air filter is dependent on exposure to dusty and dirty conditions. Vehicles operated in these conditions require frequent inspection and replacement of the engine air filter.
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Scheduled Maintenance
TYPE APPROVALS Radio Frequency Certification Labels for Audio Unit Canada and United States of America
WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment. The term «IC:» before the radio certification number only signifies that Industry Canada technical specifications were met.
IC: 3043A-AHUCHRFORD FCC ID: NT8-AHUCHRFORD This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions: 1. This device may not cause harmful
interference, and 2. This device must accept any
interference received, including interference that may cause undesired operation.
Mexico IFT: RCPFORA17-1142
United Arab Emirates
E344674
Radio Frequency Certification Labels for Blind Spot Information System Sensors Canada and United States of America
WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment. The term «IC:» before the radio certification number only signifies that Industry Canada technical specifications were met.
IC: 4135A-SRR3B FCC ID: OAYSRR3B This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions: 1. This device may not cause harmful
interference, and 2. This device must accept any
interference received, including interference that may cause undesired operation.
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Mexico IFETEL: RLVCOSR15-0904
United Arab Emirates
E344672
Radio Frequency Certification Labels for Cruise Control Module Canada and United States of America
WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment. The term «IC:» before the radio certification number only signifies that Industry Canada technical specifications were met.
IC: 3432A-0065TR FCC ID: L2C0065TR This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions: 1. This device may not cause harmful
interference, and 2. This device must accept any
interference received, including interference that may cause undesired operation.
Mexico IFT: RLVDEL217-0751
United Arab Emirates
E308044
Radio Frequency Certification Labels for Keys and Remote Controls Canada and United States of America
WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment. The term «IC:» before the radio certification number only signifies that Industry Canada technical specifications were met.
IC: 3248A-A08TAA FCC ID: N5F-A08TAA
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This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions: 1. This device may not cause harmful
interference, and 2. This device must accept any
interference received, including interference that may cause undesired operation.
Mexico CFT: RLVVAA012-0480
United Arab Emirates
E287055
Radio Frequency Certification Labels for Passive Anti-Theft System Canada and United States of America
WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment. The term «IC:» before the radio certification number only signifies that Industry Canada technical specifications were met.
IC: 7812D-A2C95937800
FCC ID: KR5A2C95937800 This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions: 1. This device may not cause harmful
interference, and 2. This device must accept any
interference received, including interference that may cause undesired operation.
Mexico IFT: RLVCOA219-2103
United Arab Emirates
E344688
Radio Frequency Certification Labels for Radio Transceiver Module Mexico IFT: RLVAPFO20-1304
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United Arab Emirates
E340647
United States of America FCC ID: L2C0082R This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful
interference, and 2. This device must accept any
interference received, including interference that may cause undesired operation.
Radio Frequency Certification Labels for SYNC Canada and United States of America
WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment. The term «IC:» before the radio certification number only signifies that Industry Canada technical specifications were met.
IC: 216B-FG185SG32MH FCC ID: ACJ-FG-185-SG32MH
This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions: 1. This device may not cause harmful
interference, and 2. This device must accept any
interference received, including interference that may cause undesired operation.
Mexico IFT: RCPPAFA16-2032-A1
United Arab Emirates
E294229
Radio Frequency Certification Labels for Telematics Control Unit Canada and United States of America
WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment. The term «IC:» before the radio certification number only signifies that Industry Canada technical specifications were met.
IC: 1422A-14H074NA1
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FCC ID: KMH-14H074-NA1 This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions: 1. This device may not cause harmful
interference, and 2. This device must accept any
interference received, including interference that may cause undesired operation.
Mexico IFT: RTIFOFB20-1756
United Arab Emirates
E340527
Radio Frequency Certification Labels for Tire Pressure Monitoring System Sensors Canada and United States of America
WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment. The term «IC:» before the radio certification number only signifies that Industry Canada technical specifications were met.
IC: 2546A-AG2SZ4 FCC ID: MRXAG2SZ4 This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions: 1. This device may not cause harmful
interference, and 2. This device must accept any
interference received, including interference that may cause undesired operation.
Mexico IFT: RLVSCMR15-1238
United Arab Emirates
E207817
CALIFORNIA PROPOSITION 65 — UNITED STATES OF AMERICA
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead,
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which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/ passenger-vehicle.
WARNING: Battery posts, terminals and related accessories contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm. Wash your hands after handling.
PERCHLORATE Certain components in your vehicle such as airbag modules, seatbelt pretensioners and remote control batteries may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal. For more information visit: www.dtsc.ca.gov/hazardouswaste/perchlorate.
REPLACEMENT PARTS RECOMMENDATION We have built your vehicle to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.
Scheduled Maintenance and Mechanical Repairs One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owners Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.
Collision Repairs We hope that you never experience a collision, but accidents happen sometimes. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate that these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.
Warranty on Replacement Parts Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty.
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The Ford Warranty may not cover damage caused to your vehicle as a result of failed non-Ford parts. For additional information, refer to the terms and conditions of the Ford Warranty.
MOBILE COMMUNICATIONS EQUIPMENT
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.
EXPORT UNIQUE OPTIONS For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owners Manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owners Manual is written primarily for the U.S. and Canadian markets. Features or equipment listed as standard may be different on units built for export. Refer to this Owners Manual for all other required information and warnings.
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ELECTROMAGNETIC COMPATIBILITY
WARNING: Do not place objects or mount equipment on or near the airbag cover, on the side of the front or rear seatbacks, or in areas that may come into contact with a deploying airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.
WARNING: Do not fasten antenna cables to vehicle wiring, fuel pipes and brake pipes.
WARNING: Keep antenna and power cables at least 4 in (10 cm) from any electronic modules and airbags.
Note: We test and certify your vehicle to meet electromagnetic compatibility legislation. It is your responsibility to make sure that any equipment an authorized dealer installs on your vehicle complies with applicable local legislation and other requirements. Installation of some aftermarket electronic devices could degrade the performance of vehicle functions, which use radio frequency signals such as broadcast radio receiver, tire pressure monitoring system, push button start, Bluetooth connectivity or satellite navigation. Note: Any radio frequency transmitter equipment in your vehicle (such as cellular telephones and amateur radio transmitters) must keep to the parameters in the following illustrations and table. We do not provide any other special provisions or conditions for installations or use.
Car/SUV
E239120
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Van
E239122
Truck
E239121
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Antenna PositionsMaximum output power Watt (Peak RMS)
Frequency Band MHz
1501-30
2, 35050-54
2, 35068-88
2, 350142-176
2, 350380-512
2, 310806-870
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END USER LICENSE AGREEMENT VEHICLE SOFTWARE END USER LICENSE AGREEMENT (EULA) You (You or Your as applicable)
have acquired a vehicle having several devices, including SYNC and various control modules, («DEVICES») that include software licensed or owned by Ford Motor Company and its affiliates («FORD MOTOR COMPANY»). Those software products of FORD MOTOR COMPANY origin, as well as associated media, printed materials, and «online» or electronic documentation («SOFTWARE») are protected by international intellectual property laws and treaties. The SOFTWARE is licensed, not sold. All rights reserved.
The SOFTWARE may interface with and/or communicate with, or may be later upgraded to interface with and/or communicate with additional software and/or systems provided by FORD MOTOR COMPANY.
IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT («EULA») DO NOT USE THE DEVICES OR COPY THE SOFTWARE. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICES, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT). GRANT OF SOFTWARE LICENSE: This EULA grants you the following license: You may use the SOFTWARE as
installed on the DEVICES and as otherwise interfacing with systems and/or services provide by or through FORD MOTOR COMPANY or its third party software and service providers.
Description of Other Rights and Limitations Speech Recognition: If the
SOFTWARE includes speech recognition component(s), you should understand that speech recognition is an inherently statistical process and that recognition errors are inherent in the process. Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process. It is your responsibility to monitor any speech recognition functions included in the system.
Limitations on Reverse Engineering, Decompilation and Disassembly: You may not reverse engineer, decompile, translate, disassemble or attempt to discover any source code or underlying ideas or algorithms of the SOFTWARE nor permit others to reverse engineer, decompile or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation or to the extent as may be permitted by the licensing terms governing use of any open source components included with the SOFTWARE.
Limitations on Distributing, Copying, Modifying and Creating Derivative Works: You may not distribute, copy, make modifications to or create derivative works based on the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation or to the extent as may be permitted by the licensing terms governing use of any open source components included with the SOFTWARE.
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Single EULA: The end user documentation for the DEVICES and related systems and services may contain multiple EULAs, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple EULAs, you are licensed to use only one (1) copy of the SOFTWARE.
SOFTWARE Transfer: You may permanently transfer your rights under this EULA only as part of a sale or transfer of the DEVICES, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media and printed materials, any upgrades, and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any transfer must include all prior versions of the SOFTWARE.
Termination: Without prejudice to any other rights, FORD MOTOR COMPANY may terminate this EULA if you fail to comply with the terms and conditions of this EULA.
Internet-Based Services Components: The SOFTWARE may contain components that enable and facilitate the use of certain Internet-based services. You acknowledge and agree that FORD MOTOR COMPANY, third party software and service suppliers, its affiliates and/or its designated agent may automatically check the version of the SOFTWARE and/or its components that you are utilizing and may provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your DEVICES.
Additional Software/Services: The SOFTWARE may permit FORD MOTOR COMPANY, third party software and service suppliers, its affiliates and/or its designated agent to provide or make available to you SOFTWARE updates, supplements, add-on components, or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE («Supplemental Components».) SOFTWARE updates may cause you to incur additional charges from your wireless service provider. If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply. FORD MOTOR COMPANY, its affiliates and/or its designated agent reserve the right to discontinue without liability any Internet-based services provided to you or made available to you through the use of the SOFTWARE.
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Links to Third Party Sites: The SOFTWARE may provide you with the ability to link to third party sites. The third party sites are not under the control of FORD MOTOR COMPANY, its affiliates and/or its designated agent. Neither FORD MOTOR COMPANY nor its affiliates nor its designated agent are responsible for (I) the contents of any third party sites, any links contained in third party sites, or any changes or updates to third party sites, or (ii) webcasting or any other form of transmission received from any third party sites. If the SOFTWARE provides links to third party sites, those links are provided to you only as a convenience, and the inclusion of any link does not imply an endorsement of the third party site by FORD MOTOR COMPANY, its affiliates and/or its designated agent.
Obligation to Drive Responsibly: You recognize your obligation to drive responsibly and keep attention on the road. You will read and abide with the DEVICES operating instructions particularly as they pertain to safety and you agree to assume any risk associated with the use of the DEVICES.
UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICES on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled «For Upgrade Purposes Only» or «For Recovery Purposes Only» you may install one (1) copy of such SOFTWARE onto the DEVICES as a replacement copy for the existing SOFTWARE, and use it in accordance with this EULA, including any additional EULA terms accompanying the upgrade SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS: All title and intellectual property rights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and «applets» incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by FORD MOTOR COMPANY, or its affiliates or suppliers. The SOFTWARE is licensed, not sold. You may not copy the printed materials accompanying the SOFTWARE. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content outside its intended use. All rights not specifically granted under this EULA are reserved by FORD MOTOR COMPANY, its affiliates, and third party software and service providers and suppliers. Use of any on-line services which may be accessed through the SOFTWARE may be governed by the respective terms of use relating to such services. If this SOFTWARE contains documentation that is provided only in electronic form, you may print one copy of such electronic documentation. EXPORT RESTRICTIONS: You acknowledge that the SOFTWARE is subject to U.S. and European Union export jurisdiction. You agree to comply with all applicable international and national laws that apply to the SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments.
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TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, its affiliates, and third party software and service providers. PRODUCT SUPPORT: Please refer to FORD MOTOR COMPANY instructions provided in the documentation for the DEVICES product support, such as the vehicle owner guide. Should you have any questions concerning this EULA, or if you desire to contact FORD MOTOR COMPANY for any other reason, please refer to the address provided in the documentation for the DEVICES. No Liability for Certain Damages: EXCEPT AS PROHIBITED BY LAW, FORD MOTOR COMPANY, ANY THIRD PARTY SOFTWARE OR SERVICES SUPPLIERS, AND THEIR AFFILIATES SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY BE EXPRESSLY PROVIDED FOR YOUR NEW VEHICLE.
SYNC Automotive Important Safety Information Read and follow instructions: Before using your SYNC system, read
and follow all instructions and safety information provided in this end user manual («Owner Guide».) Not following precautions found in the Owner Guide can lead to an accident or other serious injuries.
General Operation Voice Command Control: Certain
functions within the SYNC system may be accomplished using voice commands. Using voice commands while driving helps you to operate the system without removing your hands from the wheel or eyes from the road.
Prolonged Views of Screen: Do not access any function requiring a prolonged view of the screen while you are driving. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention.
Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident.
Navigation Features: Any navigation features included in the system are intended to provide turn by turn instructions to get you to a desired destination. Please make certain all persons using this system carefully read and follow instructions and safety information fully.
Distraction Hazard: Any navigation features may require manual (non-verbal) setup. Attempting to perform such set-up or insert data while driving can distract your attention and could cause an accident or other serious injury. Stop the vehicle in a safe and legal manner before attempting these operations.
Let Your Judgment Prevail: Any navigation features are provided only as an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Any such feature is not a
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substitute for your personal judgment. Any route suggestions made by this system should never replace any local traffic regulations or your personal judgment or knowledge of safe driving practices.
Route Safety: Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. The driver is ultimately responsible for the safe operation of the vehicle and therefore, must evaluate whether it is safe to follow the suggested directions.
Potential Map Inaccuracy: Maps used by this system may be inaccurate because of changes in roads, traffic controls or driving conditions. Always use good judgment and common sense when following the suggested routes.
Emergency Services: Do not rely on any navigation features included in the system to route you to emergency services. Ask local authorities or an emergency services operator for these locations. Not all emergency services such as police, fire stations, hospitals and clinics are likely to be contained in the map database for such navigation features.
Your Responsibilities and Assumptions of Risk You agree to each of the following:(a)
Any use of the SOFTWARE while driving an automobile or other vehicle in violation of applicable law or otherwise driving in an unsafe manner presents a significant risk of distracted driving and should not be attempted under any circumstances;(b) Use of the SOFTWARE at excessive volume poses a significant risk of hearing damage and should not be attempted under any circumstances;(c) The SOFTWARE may not be compatible with new or different versions of an operating system, third party software, or third party services, and the SOFTWARE may potentially cause a critical failure of an operating system, third party software, or third party service.(d) Any third party service accessed by or third party software used with the SOFTWARE (I) may charge an additional fee for access, (ii) may not work correctly, on an uninterrupted basis, or error free, (iii) may change streaming formats or discontinue operation, (iv) may contain adult, profane or offensive content; and (v) may contain inaccurate, false or misleading traffic, weather, financial or safety information or other content; and (e) Use of the SOFTWARE may cause you to incur additional charges from your wireless service provider (WSP) and any data or minute calculators that may be included in the software program are for reference only, are not warranted in any way and should not be relied upon in anyway.
When using the SOFTWARE, you agree to be responsible for and assume the entire risk to the items set forth in Section (a) (e) above.
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Disclaimer of Warranty YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE DEVICES AND SOFTWARE IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, COMPATIBILITY, ACCURACY AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE AND ANY THIRD PARTY SOFTWARE OR THIRD-PARTY SERVICES ARE PROVIDED «AS IS» AND AS AVAILABLE, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND FORD MOTOR COMPANY HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SOFTWARE, THIRD PARTY SOFTWARE, AND THIRD-PARTY SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR AN ARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. FORD MOTOR COMPANY DOES NOT WARRANT (a) AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE, THIRD PARTY SOFTWARE, OR THIRD-PARTY SERVICES, (b) THAT THE SOFTWARE, THIRD PARTY SOFTWARE, OR THIRD-PARTY SERVICES WILL MEET YOUR REQUIREMENTS, (c) THAT THE OPERATION OF THE SOFTWARE, THIRD PARTY SOFTWARE, OR THIRD-PARTY SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, (d) OR THAT DEFECTS IN THE SOFTWARE, THIRD PARTY SOFTWARE, OR THIRD-PARTY SERVICES WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY FORD MOTOR COMPANY OR ITS AUTHORIZED REPRESENTATIVE SHALL
CREATE A WARRANTY. SHOULD THE SOFTWARE, THIRD PARTY SOFTWARE, OR THIRD-PARTY SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE DISCLAIMER MAY NOT FULLY APPLY TO YOU. THE SOLE WARRANTY PROVIDED BY FORD MOTOR COMPANY SHALL BE FOUND IN THE WARRANTY INFORMATION INCLUDING WITH YOUR OWNER GUIDE. TO THE EXTENT THAT THERE IS ANY CONFLICT BETWEEN THE TERMS OF THIS SECTION AND THE WARRANTY BOOKLET, THE WARRANTY BOOKLET SHALL CONTROL.
Applicable Law, Venue, Jurisdiction The laws of the State of Michigan
govern this EULA and Your use of the SOFTWARE. Your use of the SOFTWARE may also be subject to other local, state, national, or international laws. Any litigation arising out of or related to this EULA shall be brought and maintained exclusively in a court of the State of Michigan located in Wayne County or in the United States District Court for the Eastern District of Michigan. You hereby consent to submit to the personal jurisdiction of a court in the State of Michigan located in Wayne County and the United States District Court for the Eastern District of Michigan for any dispute arising out of or relating to this EULA.
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Binding Arbitration and Class Action Waiver (a) Application. This Section applies to any dispute EXCEPT IT DOES NOT INCLUDE A DISPUTE RELATING TO COPYRIGHT INFRINGEMENT, OR TO THE ENFORCEMENT OR VALIDITY OF YOUR, FORD MOTOR COMPANY, OR ANY OF FORD MOTOR COMPANYS LICENSORS INTELLECTUAL PROPERTY RIGHTS. Dispute means any dispute, action, or other controversy between You and FORD MOTOR COMPANY, other than the exceptions listed above, concerning the SOFTWARE (including its price) or this EULA, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. (b) Notice of Dispute. In the event of a Dispute, You or FORD MOTOR COMPANY must give the other a Notice of Dispute, which is a written statement of the name, address, and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. You and FORD MOTOR COMPANY will attempt to resolve any dispute through informal negotiation within 60 days from the date the Notice of Dispute is sent. After 60 days, You or FORD MOTOR COMPANY may commence arbitration. (c) Small claims court. You may also litigate any dispute in small claims court in your county of residence or FORD MOTOR COMPANYS principal place of business, if the dispute meets all requirements to be heard in the small claims court. You may litigate in small claims court whether or not You negotiated informally first. (d) Binding arbitration. If You and FORD MOTOR COMPANY, do not resolve any dispute by informal negotiation or in small claims court, any other effort to resolve the dispute will be conducted exclusively by binding arbitration. You are giving up
the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. Instead, all disputes will be resolved before a neutral arbitrator, whose decision will be final except for a limited right of appeal under the Federal Arbitration Act. Any court with jurisdiction over the parties may enforce the arbitrators award. (e) Class action waiver. Any proceedings to resolve or litigate any dispute in any forum will be conducted solely on an individual basis. Neither you nor FORD MOTOR COMPANY, will seek to have any dispute heard as a class action, as a private attorney general action, or in any other proceeding in which any party acts or proposes to act in a representative capacity. No arbitration or proceeding will be combined with another without the prior written consent of all parties to all affected arbitrations or proceedings. (f) Arbitration procedure. Any arbitration will be conducted by the American Arbitration Association (the AAA), under its Commercial Arbitration Rules. If You are an individual and use the SOFTWARE for personal or vehicle use, or if the value of the dispute is $75,000 or less whether or not You are an individual or how You use the SOFTWARE, the AAA Supplementary Procedures for Consumer-Related Disputes will also apply. To commence arbitration, submit a Commercial Arbitration Rules Demand for Arbitration form to the AAA. You may request a telephonic or in-person hearing by following the AAA rules. In a dispute involving $10,000 or less, any hearing will be telephonic unless the arbitrator finds good cause to hold an in-person hearing instead. For more information, see adr.org or call 1-800-778-7879. You agree to commence arbitration only in your county of residence or FORD MOTOR COMPANYS principal place of business. The arbitrator
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may award the same damages to You individually as a court could. The arbitrator may award declaratory or injunctive relief only to You individually, and only to the extent required to satisfy Your individual claim. (g) Arbitration fees and incentives. I. Disputes involving $75,000 or less.
FORD MOTOR COMPANY will promptly reimburse your filing fees and pay the AAAs and arbitrators fees and expenses. If you reject FORD MOTOR COMPANYS last written settlement offer made before the arbitrator was appointed (last written offer), your dispute goes all the way to an arbitrators decision (called an award), and the arbitrator awards you more than the last written offer, FORD MOTOR COMPANY will give you three incentives: (1) pay the greater of the award or $1,000; (2) pay twice your reasonable attorneys fees, if any; and (3) reimburse any expenses (including expert witness fees and costs) that your attorney reasonably accrues for investigating, preparing, and pursuing your claim in arbitration. The arbitrator will determine the amounts.
ii. Disputes involving more than $75,000. The AAA rules will govern payment of filing fees and the AAAs and arbitrators fees and expenses.
iii. Disputes involving any amount. In any arbitration you commence, FORD MOTOR COMPANY will seek its AAA or arbitrators fees and expenses, or Your filing fees it reimbursed, only if the arbitrator finds the arbitration frivolous or brought for an improper purpose. In any arbitration FORD MOTOR COMPANY commences, it will pay all
filing, AAA, and arbitrators fees and expenses. It will not seek its attorneys fees or expenses from you in any arbitration. Fees and expenses are not counted in determining how much a dispute involves.
(h) Claims or disputes must be filed within one year. To the extent permitted by law, any claim or dispute under this EULA to which this Section applies must be filed within one year in small claims court (Section c) or in arbitration (Section d). The one-year period begins when the claim or dispute first could be filed. If such a claim or dispute is not filed within one year, it is permanently barred. (I) Severability. If the class action waiver (Section e) is found to be illegal or unenforceable as to all or some parts of a dispute, then that portion of Section e will not apply to those parts. Instead, those parts will be severed and proceed in a court of law, with the remaining parts proceeding in arbitration. If any other provision of that portion Section e is found to be illegal or unenforceable, that provision will be severed with the remainder of Section e remaining in full force and effect.
Telenav Software End User License Agreement Please read these terms and conditions carefully before you use the TeleNav Software. Your use of the TeleNav Software indicates that you accept these terms and conditions. If you do not accept these terms and conditions, do not break the seal of the package, launch, or otherwise use the TeleNav Software. TeleNav may revise this Agreement and the privacy policy at any time, with or without notice to you. You agree to visit http://www.telenav.com from time to time to review the then current version of this Agreement and of the privacy policy.
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1. Safe and Lawful Use You acknowledge that devoting attention to the TeleNav Software may pose a risk of injury or death to you and others in situations that otherwise require your undivided attention, and you therefore agree to comply with the following when using the TeleNav Software: (a) observe all traffic laws and otherwise drive safely; (b) use your own personal judgment while driving. If you feel that a route suggested by the TeleNav Software instructs you to perform an unsafe or illegal maneuver, places you in an unsafe situation, or directs you into an area that you consider to be unsafe, do not follow such instructions; (c) do not input destinations, or otherwise manipulate the TeleNav Software, unless your vehicle is stationary and parked; (d) do not use the TeleNav Software for any illegal, unauthorized, unintended, unsafe, hazardous, or unlawful purposes, or in any manner inconsistent with this Agreement; (e) arrange all GPS and wireless devices and cables necessary for use of the TeleNav Software in a secure manner in your vehicle so that they will not interfere with your driving and will not prevent the operation of any safety device (such as an airbag). You agree to indemnify and hold TeleNav harmless against all claims resulting from any dangerous or otherwise inappropriate use of the TeleNav Software in any moving vehicle, including as a result of your failure to comply with the directions above.
2. Account Information You agree: (a) when registering the TeleNav Software, to provide TeleNav with true, accurate, current, and complete information about yourself, and (b) to inform TeleNav promptly of any changes to such information, and to keep it true, accurate, current and complete.
3. Software License Subject to your compliance with the
terms of this Agreement, TeleNav hereby grants to you a personal, non-exclusive, non-transferable license (except as expressly permitted below in connection with your permanent transfer of the TeleNav Software license), without the right to sublicense, to use the TeleNav Software (in object code form only) in order to access and use the TeleNav Software. This license shall terminate upon any termination or expiration of this Agreement. You agree that you will use the TeleNav Software only for your personal business or leisure purposes, and not to provide commercial navigation services to other parties.
3.1 License Limitations (a) reverse engineer, decompile,
disassemble, translate, modify, alter or otherwise change the TeleNav Software or any part thereof; (b) attempt to derive the source code, audio library or structure of the TeleNav Software without the prior express written consent of TeleNav; (c) remove from the TeleNav Software, or alter, any of TeleNav’s or its suppliers’ trademarks, trade names, logos, patent or copyright notices, or other notices or markings; (d)
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distribute, sublicense or otherwise transfer the TeleNav Software to others, except as part of your permanent transfer of the TeleNav Software; or (e) use the TeleNav Software in any manner that
I. infringes the intellectual property or proprietary rights, rights of publicity or privacy or other rights of any party, ii. violates any law, statute, ordinance or regulation, including but not limited to laws and regulations related to spamming, privacy, consumer and child protection, obscenity or defamation, or iii. is harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, or otherwise objectionable; and (f) lease, rent out, or otherwise permit unauthorized access by third parties to the TeleNav Software without advanced written permission of TeleNav.
4. Disclaimers To the fullest extent permissible
pursuant to applicable law, in no event will TeleNav, its licensors and suppliers, or agents or employees of any of the foregoing, be liable for any decision made or action taken by you or anyone else in reliance on the information provided by the TeleNav Software. TeleNav also does not warrant the accuracy of the map or other data used for the TeleNav Software. Such data may not always reflect reality due to, among other things, road closures, construction, weather, new roads and other changing conditions. You are responsible for the entire risk arising out of your use of the TeleNav Software. For example but without limitation, you agree not to rely on the TeleNav Software for critical navigation in areas where the well-being or survival of you or others
is dependent on the accuracy of navigation, as the maps or functionality of the TeleNav Software are not intended to support such high risk applications, especially in more remote geographical areas.
TELENAV EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES IN CONNECTION WITH THE TELENAV SOFTWARE, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES WHICH MAY ARISE FROM COURSE OF DEALING, CUSTOM OR TRADE AND INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS WITH RESPECT TO THE TELENAV SOFTWARE.
Certain jurisdictions do not permit the disclaimer of certain warranties, so this limitation may not apply to you.
5. Limitation of Liability TO THE EXTENT PERMITTED UNDER
APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL TELENAV OR ITS LICENSORS AND SUPPLIERS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES (INCLUDING IN EACH CASE, BUT NOT LIMITED TO, DAMAGES FOR THE INABILITY TO USE THE EQUIPMENT OR ACCESS DATA, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION OR THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE TELENAV SOFTWARE, EVEN IF TELENAV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY
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REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE LIABILITY OF TELENAV AND OF ALL OF TELENAV’S SUPPLIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE TELENAV SOFTWARE. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
6. Arbitration and Governing Law You agree that any dispute, claim or
controversy arising out of or relating to this Agreement or the TeleNav Software shall be settled by independent arbitration involving a neutral arbitrator and administered by the American Arbitration Association in the County of Santa Clara, California. The arbitrator shall apply the Commercial Arbitration Rules of the American Arbitration Association, and the judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction. Note that there is no judge or jury in an arbitration proceeding and the decision of the arbitrator shall be binding upon both parties. You expressly agree to waive your right to a jury trial. This Agreement and performance hereunder will be governed by and construed in accordance with the laws of the State of California, without giving effect to its conflict of law provisions. To the extent judicial action is necessary in connection with the binding arbitration, both TeleNav and you agree to submit
to the exclusive jurisdiction of the courts of the County of Santa Clara, California. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
7. Assignment You may not resell, assign, or transfer
this Agreement or any of your rights or obligations, except in totality, in connection with your permanent transfer of the TeleNav Software, and expressly conditioned upon the new user of the TeleNav Software agreeing to be bound by the terms and conditions of this Agreement. Any such sale, assignment or transfer that is not expressly permitted under this paragraph will result in immediate termination of this Agreement, without liability to TeleNav, in which case you and all other parties shall immediately cease all use of the TeleNav Software. Notwithstanding the foregoing, TeleNav may assign this Agreement to any other party at any time without notice, provided the assignee remains bound by this Agreement.
8. Miscellaneous
8.1 This Agreement constitutes the entire agreement between TeleNav and you with respect to the subject matter hereof.
8.2 Except for the limited licenses expressly granted in this Agreement, TeleNav retains all right, title and interest in and to the TeleNav Software, including without limitation all related intellectual property rights. No licenses or other rights which are not expressly granted in this Agreement are intended to, or shall be, granted or
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conferred by implication, statute, inducement, estoppel or otherwise, and TeleNav and its suppliers and licensors hereby reserve all of their respective rights other than the licenses explicitly granted in this Agreement.
8.3 By using the TeleNav Software, you consent to receive from TeleNav all communications, including notices, agreements, legally required disclosures or other information in connection with the TeleNav Software (collectively, «Notices») electronically. TeleNav may provide such Notices by posting them on TeleNav’s Website or by downloading such Notices to your wireless device. If you desire to withdraw your consent to receive Notices electronically, you must discontinue your use of the TeleNav Software.
8.4 TeleNav’s or your failure to require performance of any provision shall not affect that party’s right to require performance at any time thereafter, nor shall a waiver of any breach or default of this Agreement constitute a waiver of any subsequent breach or default or a waiver of the provision itself.
8.5 If any provision herein is held unenforceable, then such provision will be modified to reflect the intention of the parties, and the remaining provisions of this Agreement will remain in full force and effect.
8.6 The headings in this Agreement are for convenience of reference only, will not be deemed to be a part of this Agreement, and will not be referred to in connection with the construction or interpretation of this Agreement. As used in this Agreement, the words «include» and «including» and variations thereof, will not be deemed to be terms of limitation, but rather will be deemed to be followed by the words «without limitation».
9. Other Vendors Terms and Conditions The Telenav Software utilizes map and
other data licensed to Telenav by third party vendors for the benefit of you and other end users. This Agreement includes end-user terms applicable to these companies (included at the end of this Agreement), and thus your use of the Telenav Software is also subject to such terms. You agree to comply with the following additional terms and conditions, which are applicable to Telenavs third party vendor licensors::
9.1 End User Terms Required by HERE North America, LLC The data (Data) is provided for your personal, internal use only and not for resale. It is protected by copyright, and is subject to the following terms and conditions which are agreed to by you, on the one hand, and Telenav (Telenav) and its licensors (including their licensors and suppliers) on the other hand. 2013 HERE. All rights reserved. The Data for areas of Canada includes information taken with permission from Canadian authorities, including: Her Majesty the Queen in Right of Canada, Queen’s Printer for Ontario, Canada Post Corporation, GeoBase, Department of Natural Resources Canada.
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HERE holds a non-exclusive license from the United States Postal Service to publish and sell ZIP+4 information. United States Postal Service 2014. Prices are not established, controlled or approved by the United States Postal Service. The following trademarks and registrations are owned by the USPS: United States Postal Service, USPS, and ZIP+4 The Data for Mexico includes certain data from Instituto Nacional de Estadstica y Geografa.
9.2 End User Terms Required by NAV2 (Shanghai) Co., Ltd The data (Data) is provided for your personal, internal use only and not for resale. It is protected by copyright, and is subject to the following terms and conditions which are agreed to by you, on the one hand, and NAV2 (Shanghai) Co., Ltd (NAV2) and its licensors (including their licensors and suppliers) on the other hand. 20xx. All rights reserved
Terms and Conditions Permitted Use. You agree to use this Data together with the Telenav Software solely for the internal business and personal purposes for which you were licensed, and not for service bureau, time-sharing or other similar purposes. Accordingly, but subject to the restrictions set forth in the following paragraphs, you agree not to otherwise reproduce, copy, modify, decompile, disassemble, create any derivative works of, or reverse engineer any portion of this Data, and may not transfer or distribute it in any form, for any purpose, except to the extent permitted by mandatory laws.
Restrictions. Except where you have been specifically licensed to do so by Telenav, and without limiting the preceding paragraph, you may not use this Data (a) with any products, systems, or applications installed or otherwise connected to or in communication with vehicles, capable of vehicle navigation, positioning, dispatch, real time route guidance, fleet management or similar applications; or (b) with or in communication with any positioning devices or any mobile or wireless-connected electronic or computer devices, including without limitation cellular phones, palmtop and handheld computers, pagers, and personal digital assistants or PDAs. Warning. The Data may contain inaccurate or incomplete information due to the passage of time, changing circumstances, sources used and the nature of collecting comprehensive geographic data, any of which may lead to incorrect results. No Warranty. This Data is provided to you as is, and you agree to use it at your own risk. Telenav and its licensors (and their licensors and suppliers) make no guarantees, representations or warranties of any kind, express or implied, arising by law or otherwise, including but not limited to, content, quality, accuracy, completeness, effectiveness, reliability, fitness for a particular purpose, usefulness, use or results to be obtained from this Data, or that the Data or server will be uninterrupted or error-free. Disclaimer of Warranty: TELENAV AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A
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PARTICULAR PURPOSE OR NON-INFRINGEMENT. Some States, Territories and Countries do not allow certain warranty exclusions, so to that extent the above exclusion may not apply to you. Disclaimer of Liability: TELENAV AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) SHALL NOT BE LIABLE TO YOU: IN RESPECT OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE OF THE NATURE OF THE CAUSE OF THE CLAIM, DEMAND OR ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF THE INFORMATION; OR FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS OR SAVINGS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS INFORMATION, ANY DEFECT IN THE INFORMATION, OR THE BREACH OF THESE TERMS OR CONDITIONS, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, EVEN IF TELENAV OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some States, Territories and Countries do not allow certain liability exclusions or damages limitations, so to that extent the above may not apply to you. Export Control. You shall not export from anywhere any part of the Data or any direct product thereof except in compliance with, and with all licenses and approvals required under, applicable export laws, rules and regulations, including but not limited to the laws, rules and regulations administered by the Office of Foreign Assets Control of the U.S. Department of Commerce and the Bureau of Industry and Security of the U.S. Department of Commerce. To the extent that any such
export laws, rules or regulations prohibit HERE from complying with any of its obligations hereunder to deliver or distribute Data, such failure shall be excused and shall not constitute a breach of this Agreement. Entire Agreement. These terms and conditions constitute the entire agreement between Telenav (and its licensors, including their licensors and suppliers) and you pertaining to the subject matter hereof, and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter. Governing Law. The above terms and conditions shall be governed by the laws of the State of Illinois [insert Netherlands where European HERE Data is used], without giving effect to (i) its conflict of laws provisions, or (ii) the United Nations Convention for Contracts for the International Sale of Goods, which is explicitly excluded. You agree to submit to the jurisdiction of the State of Illinois [insert The Netherlands where European HERE Data is used] for any and all disputes, claims and actions arising from or in connection with the Data provided to you hereunder. Government End Users. If the Data is being acquired by or on behalf of the United States government or any other entity seeking or applying rights similar to those customarily claimed by the United States government, this Data is a commercial item as that term is defined at 48 C.F.R. (FAR) 2.101, is licensed in accordance with these End-User Terms, and each copy of Data delivered or otherwise furnished shall be marked and embedded as appropriate with the following Notice of Use, and shall be treated in accordance with such Notice:
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NOTICE OF USE
CONTRACTOR (MANUFACTURER/ SUPPLIER) NAME: HERE
CONTRACTOR (MANUFACTURER/ SUPPLIER) ADDRESS: c/o Nokia, 425
West Randolph Street, Chicago, Illinois 60606
This Data is a commercial item as defined in FAR 2.101 and is subject to
these End-User Terms under which this Data was provided.
1987 2014 HERE All rights reserved.
If the Contracting Officer, federal government agency, or any federal official refuses to use the legend provided herein, the Contracting Officer, federal government agency, or any federal official must notify HERE prior to seeking additional or alternative rights in the Data.
I. US/Canada Territory
A. United States Data. The End-User Terms for any Application containing Data for the United States shall contain the following notices:
HERE holds a non-exclusive license from the United States Postal Service to publish and sell ZIP+4 information.
United States Postal Service 20XX. Prices are not established, controlled or approved by the United States Postal Service. The following trademarks and registrations are owned by the USPS: United States Postal Service, USPS, and ZIP+4.
B. Canada Data. The following provi- sions apply to the Data for Canada, which may include or reflect data from third party licensors (Third Party Data), including Her Majesty the Queen in Right of Canada (Her Majesty), Canada Post Corporation (Canada Post) and the Department of Natural Resources of Canada (NRCan):
1. Disclaimer and Limitation: Client agrees that its use of the Third Party Data is subject to the following provi- sions:
a. Disclaimer: The Third Party Data is licensed on an as is basis. The licensors of such data, including Her Majesty, Canada Post and NRCan, make no guarantees, representa- tions or warranties respecting such data, either express or implied, arising by law or otherwise, including but not limited to, effectiveness, completeness, accuracy or fitness for a particular purpose.
b. Limitation on Liability: The Third Party Data licensors, including Her Majesty, Canada Post and NRCan, shall not be liable: (i) in respect of any claim, demand or action, irre- spective of the nature of the cause of the claim, demand or action alleging any loss, injury or damages, direct or indirect, which may result from the use or possession of such Data; or (ii) in any way for loss of revenues or contracts, or any other consequential loss of any kind resulting from any defect in the Data.
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2. Copyright Notice: In connection with each copy of all or any portion of the Data for the Territory of Canada, Client shall affix in a conspicuous manner the following copyright notice on at least one of: (i) the label for the storage media of the copy; (ii) the packaging for the copy; or (iii) other materials packaged with the copy, such as user manuals or end user license agree- ments: This data includes information taken with permission from Canadian authorities, including Her Majesty the Queen in Right of Canada, Queen’s Printer for Ontario, Canada Post Corporation, GeoBase, The Department of Natural Resources Canada. All rights reserved.
3. End-User Terms: Except as other- wise agreed by the parties, in connec- tion with the provision of any portion of the Data for the Territory of Canada to End-Users as may be authorized under the Agreement, Client shall provide such End-Users, in a reason- ably conspicuous manner, with terms (set forth with other end user terms required to be provided under the Agreement, or as otherwise may be provided, by Client) which shall include the following provisions on behalf of the Third Party Data licensors, including Her Majesty, Canada Post and NRCan:
The Data may include or reflect data of licensors, including Her Majesty the Queen in the Right of Canada (Her Majesty), Canada Post Corporation (Canada Post) and the Department of Natural Resources Canada (NRCan). Such data is licensed on an as is basis. The licensors, including Her Majesty, Canada Post and NRCan, make no guarantees, representations or warranties respecting such data,
either express or implied, arising by law or otherwise, including but not limited to, effectiveness, complete- ness, accuracy or fitness for a particular purpose. The licensors, including Her Majesty, Canada Post and NRCan, shall not be liable in respect of any claim, demand or action, irrespective of the nature of the cause of the claim, demand or action alleging any loss, injury or damages, direct or indirect, which may result from the use or posses- sion of the data or the Data. The licensors, including Her Majesty, Canada Post and NRCan, shall not be liable in any way for loss of revenues or contracts, or any other consequential loss of any kind resulting from any defect in the data or the Data. End User shall indemnify and save harmless the licensors, including Her Majesty, Canada Post and NRCan, and their officers, employees and agents from and against any claim, demand or action, irrespective of the nature of the cause of the claim, demand or action, alleging loss, costs, expenses, damages or injuries (including injuries resulting in death) arising out of the use or possession of the data or the Data.
4. Additional Provisions: The terms contained in this Section are in addi- tion to all of the rights and obligations of the parties under the Agreement. To the extent that any of the provi- sions of this Section are inconsistent with, or conflict with, any other provi- sions of the Agreement, the provisions of this Section shall prevail.
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II. Mexico. The following provision applies to the Data for Mexico, which includes certain data from the Instituto Nacional de Estadstica y Geografa (INEGI):
A. Any and all copies of the Data and/or packaging containing Data for Mexico shall contain the following notice: Fuente: INEGI (Instituto Nacional de Estadstica y Geografa)
III. Latin America Territory
A. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy:
NoticeTerritory
IGN INSTITUTO GEOGRAFICO NACIONAL ARGENTINO
Argen- tina
INSTITUTO GEOGRAFICO MILITAR DEL ECUADOR AUTORIZACION N IGM- 2011-01- PCO-01 DEL 25 DE ENERO DE 2011
Ecuador
source: IGN 2009 — BD TOPO
Fuente: INEGI (Instituto Nacional de Estadstica y Geografa)
Guade- loupe, French Guiana and Marti- nique Mexico
IV. Middle East Territory
A. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy:
NoticeCountry
Royal Jordanian Geographic Centre. The foregoing notice requirement for Jordan Data is a material term of the Agreement. If Client or any of its permitted
Jordan
sublicensees (if any) fail to meet such requirement, HERE shall have the right to terminate Clients license with respect to the Jordan Data.
B. Jordan Data. Client and its permitted sublicensees (if any) are restricted from licensing and/or otherwise distributing HEREs database for the country of Jordan (Jordan Data) for use in Enter- prise Applications to (i) non-Jordanian entities for use of the Jordan Data solely in Jordan or (ii) Jordan-based customers. In addition, Client, its permitted subli- censees (if any) and End-Users are restricted from using the Jordan Data in Enterprise Applications if such party is (i) a non-Jordanian entity using the Jordan Data solely in Jordan or (ii) a Jordan-based customer. For purposes of the foregoing, Enterprise Applica- tions shall mean Geomarketing applic- ations, GIS applications, mobile business asset management applications, call center applications, telematics applica- tions, public organization Internet applications or for providing geocoding services.
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V. Europe Territory
A. Use of Certain Traffic Codes in Europe
1. General Restrictions Applicable to Traffic Codes. Client acknowledges and agrees that in certain countries of the Europe Territory, Client will need to obtain rights directly from third party RDS-TMC code providers to receive and use the Traffic Codes in the Data and to deliver to End-Users Transactions in any way derived from or based on such Traffic Codes. For such countries, HERE shall deliver the Data incorporating Traffic Codes to Client only after receiving certification from Client of its having obtained such rights.
2. Display of Third Party Rights Legends for Belgium. Client shall, for each Transaction that uses Traffic Codes for Belgium, provide the following notice to the End-User: Traffic Codes for Belgium are provided by the Ministerie van de Vlaamse Gemeenschap and the Ministrie de lEquipement et des Transports.
B. Paper Maps. With respect to any license granted to Client relating to making, selling or distributing paper maps (i.e., a map fixed on a paper or paper-like medium): (a) such license with respect to Data for the Territory of Great Britain is conditioned on Clients entering into and complying with a separate written agreement with the Ordnance Survey (OS) to create and sell paper maps, Clients paying to the OS any and all applicable paper map royalties, and Clients complying with the OS copyright notice requirements; (b) such license for selling or otherwise distributing for charge with respect to Data for the Territory of Czech Republic
is conditioned on Clients obtaining prior written consent from Kartografie a.s.; (c) such license for selling or distributing with respect to Data for the Territory of Switzerland is conditioned on Clients obtaining a permit from Bundesamt fr Landestopografie of Switzerland; (d) Client is restricted from using Data for the Territory of France to create paper maps with a scale between 1:5,000 and 1:250,000; and (e) Client is restricted from using any Data to create, sell or distribute paper maps that are the same or substantially similar, in terms of data content and specific use of color, symbols and scale, to paper maps published by the European national mapping agencies, including without limitation, Landervermessungmter of Germany, Topografische Dienst of the Netherlands, Nationaal Geografisch Instituut of Belgium, Bundesamt fr Landestopografie of Switzerland, Bundesamt fr Eich-und Vermessung- swesen of Austria, and the National Land Survey of Sweden.
C. OS Enforcement. Without limiting Section IV(B) above, with respect to Data for the Territory of Great Britain, Client acknowledges and agrees that the Ordnance Survey (OS) may bring a direct action against Client to enforce compliance with the OS copyright notice (see Section IV(D) below) and paper map requirements (see Section IV(B) above) contained in this Agreement.
D. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy:
NoticeCountry(ies)
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Bundesamt fr Eich- und Vermessungswesen
Austria
EuroGeographics
Croatia Cyprus, Estonia, Latvia, Lithuania, Moldova, Poland, Slovenia and/or Ukraine
source: IGN 2009 BD TOPO
France
Die Grundlagendaten wurden mit Genehmigung der zustndigen Behrden entnommen
Germany
Contains Ordnance Survey data Crown copyright and database right 2010 Contains Royal Mail data Royal Mail copyright and database right 2010
Great Britain
Copyright Geomatics Ltd.
Greece
Copyright 2003; Top- Map Ltd.
Hungary
La Banca Dati Italiana stata prodotta usando quale riferimento anche cartografia numerica ed al tratto prodotta e fornita dalla Regione Toscana.
Italy
Copyright 2000; Norwegian Mapping Authority
Norway
Source: IgeoE PortugalPortugal
Informacin geogrfica propiedad del CNIG
Spain
Based upon electronic data National Land Survey Sweden.
Sweden
Topografische Grundlage: Bundesamt fr Landestopographie.
Switzerland
E. Respective Country Distribution. Client acknowledges that HERE has not received approvals to distribute map data for the following countries in such respective countries: Albania, Belarus, Kyrgyzstan, Moldova and Uzbekistan. HERE may update such list from time to time. The license rights granted to Client under this TL with respect to the Data for such countries are contingent upon Clients compliance with all applicable laws and regulations, including, without limitation, any required licenses or approvals to distribute the Application incorporating such Data in such respective countries.
VI. Australia Territory
A. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy:
Copyright. Based on data provided under license from PSMA Australia Limited (www.psma.com.au).
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Product incorporates data which is 20XX Telstra Corporation Limited, GM Holden Limited, Intelematics Australia Pty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. In addition to the foregoing, the End-User Terms for any Application containing RDS-TMC Traffic Codes for Australia shall contain the following notice: Product incorporates traffic location codes which is 20XX Telstra Corpora- tion Limited and its licensors.
AT&T Vehicle Network Carrier Telematics Disclosure END USER FOR PURPOSES OF THIS SECTION MEANS YOU AND YOUR HEIRS, EXECUTORS, LEGAL PERSONAL REPRESENTATITVES AND PERMITED ASSIGNS. FOR PURPOSES OF THIS SECTION UNDERLYING WIRELESS SERVICE CARRIER INCLUDES ITS AFFILIATES AND CONTRACTORS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SUCCESSORS AND ASSIGNS. END USER HAS NO CONTRACTUAL RELATIONSHIP WITH THE UNDERLYING WIRELESS SERVICE CARRIER AND END USER IS NOT A THIRD PARTY BENEFICIARY OF ANY AGREEMENT BETWEEN FORD AND UNDERLYING CARRIER. END USER UNDERSTANDS AND AGREES THAT THE UNDERLYING CARRIER HAS NO LEGAL, EQUITABLE, OR OTHER LIABILITY OF ANY KIND TO END USER. IN ANY EVENT, REGARDLESS OF THE FORM OF THE ACTION, WHETHER FOR BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, END USER’S EXCLUSIVE REMEDY FOR CLAIMS ARISING IN ANY WAY IN CONNECTION WITH THIS AGREEMENT, FOR ANY CAUSE WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY FAILURE OR
DISRUPTION OF SERVICE PROVIDED HEREUNDER, IS LIMITED TO PAYMENT OF DAMAGES IN AN AMOUNT NOT TO EXCEED THE AMOUNT PAID BY END USER FOR THE SERVICES DURING THE TWO-MONTH PERIOD PRECEDING THE DATE THE CLAIM AROSE. (ii) END USER AGREES TO INDEMNIFY AND HOLD HARMLESS THE UNDERLYING WIRELESS SERVICE CARRIER AND ITS OFFICERS, EMPLOYEES, AND AGENTS AGAINST ANY AND ALL CLAIMS, INCLUDING WITHOUT LIMITATION CLAIMS FOR LIBEL, SLANDER, OR ANY PROPERTY DAMAGE, PERSONAL INJURY OR DEATH, ARISING IN ANY WAY, DIRECTLY OR INDIRECTLY, IN CONNECTION WITH THIS AGREEMENT OR THE USE, FAILURE TO USE, OR INABILITY TO USE THE DEVICE EXCEPT WHERE THE CLAIMS RESULT FROM THE UNDERLYING CARRIERS GROSS NEGLIGENCE OR WILLFUL MISCONDUCT. THIS INDEMNITY WILL SURVIVE THE TERMINATION OF THE AGREEMENT. (iii) END USER HAS NO PROPERTY RIGHT IN ANY NUMBER ASSIGNED TO THE DEVICE. (iv) END USER UNDERSTANDS THAT FORD AND THE UNDERLYING CARRIER CANNOT GUARANTY THE SECURITY OF WIRELESS TRANSMISSIONS, AND WILL NOT BE LIABLE FOR ANY LACK OF SECURITY RELATING TO THE USE OF THE SERVICES THE SERVICE IS FOR [END USERS] USE ONLY AND END USER MAY NOT RESELL THE SERVICE TO ANY OTHER PARTY END USER UNDERSTANDS THAT THE UNDERLYING CARRIER DOES NOT GUARANTEE ANY END USER UNINTERRUPTED SERVICE OR COVERAGE. THE UNDERLYING CARRIER DOES NOT WARRANT THAT END USERS CAN OR WILL BE LOCATED USING THE SERVICE. THE UNDERLYING CARRIER
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MAKES NO WARRANTY, EXPRESS OR IMPLIED, OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SUITABILITY, OR PERFORMANCE REGARDING ANY SERVICES OR GOODS, AND IN NO EVENT SHALL AT&T BE LIABLE, WHETHER OR NOT DUE TO ITS OWN NEGLIGENCE, FOR ANY: (A) ACT OR OMISSION OF A THIRD PARTY; (B) MISTAKES, OMISSIONS, INTERRUPTIONS, ERRORS, FAILURES TO TRANSMIT, DELAYS, OR DEFECTS IN THE SERVICE PROVIDED BY OR THROUGH THE UNDERLYING CARRIER; (C) DAMAGE OR INJURY CAUSED BY SUSPENSION OR TERMINATION BY THE UNDERLYING CARRIER; OR (D) DAMAGE OR INJURY CAUSED BY A FAILURE OR DELAY IN CONNECTING A CALL TO ANY ENTITY, INCLUDING 911 OR ANY OTHER EMERGENCY SERVICE. TO THE FULL EXTENT ALLOWED BY LAW, THE END USER RELEASES, INDEMNIFIES AND HOLDS THE UNDERLYING CARRIER HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS OF ANY PERSON OR ENTITY FOR DAMAGES OF ANY NATURE ARISING IN ANY WAY FROM OR RELATING TO, DIRECTLY OR INDIRECTLY, SERVICES PROVIDED BY THE UNDERLYING CARRIER OR ANY PERSONS USE THEREOF, INCLUDING CLAIMS ARISING IN WHOLE OR IN PART FROM THE ALLEGED NEGLIGENCE OF THE UNDERLYING CARRIER.
VII. China Territory
Personal Use Only You agree to use this Data together with [insert name of Client Application] for the solely personal, non-commercial purposes for which you were licensed, and not for service bureau, time-sharing or other similar purposes. Accordingly, but subject to the restrictions set forth in the following paragraphs, you may copy this Data only as necessary for your personal use to (i)
view it, and (ii) save it, provided that you do not remove any copyright notices that appear and do not modify the Data in any way. You agree not to otherwise reproduce, copy, modify, decompile, disassemble or reverse engineer any portion of this Data, and may not transfer or distribute it in any form, for any purpose, except to the extent permitted by mandatory laws.
Restrictions Except where you have been specifically licensed to do so by NAV2 , and without limiting the preceding paragraph, you may not (a) use this Data with any products, systems, or applications installed or otherwise connected to or in communication with vehicles, capable of vehicle navigation, positioning, dispatch, real time route guidance, fleet management or similar applications; or (b) with or in communication with any positioning devices or any mobile or wireless-connected electronic or computer devices, including without limitation cellular phones, palmtop and handheld computers, pagers, and personal digital assistants or PDAs. You agree to cease using this Data if you fail to comply with these terms and conditions.
Limited Warranty NAV2 warrants that (a) the Data will perform substantially in accordance with the accompanying written materials for a period of ninety (90) days from the date of receipt, and (b) any support services provided by NAV2 shall be substantially as described in applicable written materials provided to you by NAV2, and NAV2s support engineers will make commercially reasonable efforts to solve any problem issues.
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rigCustomer Remedies NAV2 and its suppliers entire liability and your exclusive remedy shall be, at NAV2s sole discretion, either (a) return of the price paid, if any, or (b) repair or replacement of the Data that do not meet NAV2s Limited Warranty and that are returned to NAV2 with a copy of your receipt. This Limited Warranty is void if failure of the Data has resulted from accident, abuse, or misapplication. Any replacement Data will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. Neither these remedies nor any product support services offered by NAV2 are available without proof of purchase from an authorized international source.
No Other Warranty: EXCEPT FOR THE LMITED WARRANTY SET FORTH ABOVE AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, NAV2 AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OWNERSHIP OR NON-INFRINGEMENT. Certain warranty exclusions may not be permitted under applicable law, so to that extent the above exclusion may not apply to you.
Limited Liability: TO THE EXTENT PERMITTED BY APPLICABLE LAW, NAV2 AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) SHALL NOT BE LIABLE TO YOU: IN RESPECT OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE OF THE NATURE OF THE CAUSE OF THE CLAIM, DEMAND OR ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF THE INFORMATION; OR
FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS OR SAVINGS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS INFORMATION, ANY DEFECT IN THE INFROMATION, OR THE BREACH OF THESE TERMS OR CONDITIONS, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, EVEN IF NAV2 OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNDER NO CIRCUMSTANCES SHALL NAV2s OR ITS SUPPLIERS LIABILITY HEREUNDER EXCEED THE PRICE PAID. Certain liability exclusions may not be permitted under applicable law, so to that extent the above exclusion may not apply to you.
Export Control You agree not to export to anywhere any part of the Data provided to you or any direct product thereof except in compliance with, and with all licenses and approvals required under, applicable export laws, rules and regulations.
IP Protection The Data are owned by NAV2 or its suppliers and are protected by applicable copyright and other intellectual property law and treaties. The Data are provided solely on the basis of a license to use, not sale.
Entire Agreement These terms and conditions constitute the entire agreement between NAV2(and its licensors, including their licensors and suppliers) and you pertaining to the subject matter hereof, and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter.
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Governing Law. The above terms and conditions shall be governed by the laws of the Peoples Republic of China, without giving effect to (i) its conflict of laws provisions, or (ii) the United Nations Convention for Contracts for the International Sale of Goods, which is explicitly excluded. Any dispute arising from or in connection with the Data provided to you hereunder shall be submitted to the Shanghai International Economic and Trade Arbitration Commission for arbitration.
Gracenote Copyright CD and music-related data from Gracenote, Inc., copyright 2000-2007 Gracenote. Gracenote Software, copyright 2000-2007 Gracenote. This product and service may practice one or more of the following U.S. Patents 5,987,525; 6,061,680; 6,154,773; 6,161,132; 6,230,192; 6,230,207; 6.240,459; 6,330,593 and other patents issued or pending. Some services supplied under license from Open Globe, Inc. for U.S. Patent 6,304,523. Gracenote and CDDB are registered trademarks of Gracenote. The Gracenote logo and logotype, and the «Powered by Gracenote» logo are trademarks of Gracenote.
Gracenote End User License Agreement (EULA) This device contains software from Gracenote, Inc. of 2000 Powell Street Emeryville, California 94608 («Gracenote»). The software from Gracenote (the «Gracenote Software») enables this device to do disc and music file identification and obtain music-related information, including name, artist, track, and title information («Gracenote Data») from online servers
(«Gracenote Servers»), and to perform other functions. You may use Gracenote Data only by means of the intended End User functions of this device. This device may contain content belonging to Gracenote’s providers. If so, all of the restrictions set forth herein with respect to Gracenote Data shall also apply to such content and such content providers shall be entitled to all of the benefits and protections set forth herein that are available to Gracenote. You agree that you will use the content from Gracenote («Gracenote Content») , Gracenote Data, the Gracenote Software, and Gracenote Servers for your own personal, non-commercial use only. You agree not to assign, copy, transfer or transmit the Gracenote Content, Gracenote Software or any Gracenote Data (except in a Tag associated with a music file) to any third party. YOU AGREE NOT TO USE OR EXPLOIT GRACENOTE CONTENT, GRACENOTE DATA, THE GRACENOTE SOFTWARE, OR GRACENOTE SERVERS, EXCEPT AS EXPRESSLY PERMITTED HEREIN. You agree that your non-exclusive licenses to use the Gracenote Content, Gracenote Data, the Gracenote Software, and Gracenote Servers will terminate if you violate these restrictions. If your licenses terminate, you agree to cease any and all use of the Gracenote Content, Gracenote Data, the Gracenote Software, and Gracenote Servers. Gracenote, respectively, reserve all rights in Gracenote Data, the Gracenote Software, and the Gracenote Servers and Gracenote Content, including all ownership rights. Under no circumstances will either Gracenote become liable for any payment to you for any information that you provide,
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including any copyrighted material or music file information. You agree that Gracenote may enforce its respective rights, collectively or separately, under this agreement against you, directly in each company’s own name. Gracenote uses a unique identifier to track queries for statistical purposes. The purpose of a randomly assigned numeric identifier is to allow Gracenote to count queries without knowing anything about who you are. For more information, see the web page at www.gracenote.com for the Gracenote Privacy Policy. THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND THE GRACENOTE CONTENT ARE LICENSED TO YOU «AS IS». NEITHER GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF ANY GRACENOTE DATA FROM THE GRACENOTE SERVERS OR GRACENOTE CONTENT. GRACENOTE COLLECTIVELY AND SEPARATELY RESERVE THE RIGHT TO DELETE DATA AND/OR CONTENT FROM THE COMPANIES’ RESPECTIVE SERVERS OR, IN THE CASE OF GRACENOTE, CHANGE DATA CATEGORIES FOR ANY CAUSE THAT GRACENOTE DEEMS SUFFICIENT. NO WARRANTY IS MADE THAT EITHER GRACENOTE CONTENT OR THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS ARE ERROR-FREE OR THAT THE FUNCTIONING OF THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS WILL BE UNINTERRUPTED. GRACENOTE IS NOT OBLIGATED TO PROVIDE YOU WITH ANY ENHANCED OR ADDITIONAL DATA TYPES THAT GRACENOTE MAY CHOOSE TO PROVIDE IN THE FUTURE AND IS FREE TO DISCONTINUE ITS ONLINE SERVICES AT ANY TIME. GRACENOTE DISCLAIM ALL WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NEITHER GRACENOTE WARRANTS THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER. IN NO CASE WILL GRACENOTE BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR LOST REVENUES FOR ANY REASON WHATSOEVER. Gracenote 2007.
Taiwan Territory Note: In accordance with the management approach of low-power radio wave radiation motors: Article 12: For approved and certified low-power radiation motor models, companies, firms or users must not alter the frequency, increase the power or change the characteristics and functions of the original design without authorization. Article 14: The usage of low-power radio-frequency motors must not affect aviation safety and interfere with legal telecommunications. Should interference be detected, immediately stop using the device and only resume usage after ensuring that there is no longer any interference. For the legal telecommunication and wireless telecommunication of the telco, the low-power radio frequency motor must be able to tolerate legal limits of interference from telecommunication, industrial, scientific and radio wave equipment.
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SUNA TRAFFIC CHANNEL TERMS AND CONDITIONS By activating, using and/or accessing the SUNA Traffic Channel, SUNA Predictive or other content or material provided by Intelematics (together, SUNA Products and/or Services), you must accept certain terms and conditions. The following is a brief summary of the terms and conditions that apply to you. To view the full terms and conditions relevant to your use of the SUNA Products and/or Services, please consult:
Website
www.sunatraffic.com.au/termsandcon- ditions/
1. Acceptance By using SUNA Products and/or Services, you will be deemed to have accepted and agreed to be bound by the terms and conditions fully detailed at:
Website
www.sunatraffic.com.au/termsandcon- ditions/
2. Intellectual Property SUNA Products and/or Services are for your personal use. You may not record, or retransmit the content, nor use the content in association with any other traffic information or route guidance service or device not approved by Intelematics. You obtain no right of ownership in any Intellectual Property Rights (including copyright) in the data that is used to provide SUNA Products and/or Services. 3. Appropriate Use
SUNA Products and/or Services are intended as an aid to personal motoring and travel planning, and do not provide comprehensive or accurate information on all occasions. On occasions, you may experience additional delay as a result of using SUNA Products and/or Services. You acknowledge that it is not intended, or suitable, for use in applications where time of arrival or driving directions may impact the safety of the public or yourself. 4. Use of SUNA Products and Services while driving You, and other authorised drivers of the vehicle in which SUNA Products and/or Services are available or installed and active, remain at all times responsible for observing all relevant laws and codes of safe driving. In particular, you agree to only actively operate SUNA Products and/or Services when the Vehicle is at a complete stop and it is safe to do so. 5. Service Continuity and Reception of the SUNA Traffic Channel We will use reasonable endeavours to provide the SUNA Traffic Channel 24 hours a day, 365 days a year. The SUNA Traffic Channel may occasionally be unavailable for technical reasons or for planned maintenance. We will try to perform maintenance at times when congestion is light. We reserve the right to withdraw SUNA Products and/or Services at any time. Also, we cannot assure the uninterrupted reception of the SUNA Traffic Channel RDS-TMC signal at any particular location. 6. Limitation of Liability Neither Intelematics (nor its suppliers or the manufacturer of your device (the Suppliers)) shall be liable to you or to any third party for any damages either direct, indirect, incidental, consequential or otherwise arising out of the use of or inability to use SUNA Products and/or
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Services even if Intelematics or a Supplier has been advised of the possibility of such damages. You also acknowledge that the neither Intelematics nor any Supplier guarantees nor make any warranties that relate to the availability, accuracy or completeness of SUNA Products and/or Services, and to the extent which it is lawful to do so, both Intelematics and each Supplier excludes any warranties which might otherwise be implied by any State or Federal legislation in relation to SUNA Products and/or Services.
7. Please Note Great care has been taken in preparing this manual. Constant product development may mean that some information is not entirely up-to-date. The information in this document is subject to change without notice.
DECLARATION OF CONFORMITY Radio Frequency Statement
IC Identification NumberFCC Identification NumberSYNC Version
216B-SYNCG3-LACJ-SYNCG3-L3.0
216B-FA170BCARHSACJ-FA-170-BCARHS3.1
216B-FG185SG32MHACJ-FG-185-SG32MH3.2
WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment. The term «IC:» before the radio certification number only signifies that Industry Canada technical specifications were met.
These devices comply with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1. The device does not cause harmful
interference. 2. The device accepts any interference
received, including interference that could cause undesired operation.
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1 180 Degree Camera……………………………….196
Camera Views………………………………………………197 Front View Camera……………………………………..196 Using the 180 degree camera system………197
9 911 Assist……………………………………………………61
A A/C
See: Climate Control……………………………………122 About This Manual…………………………………….9 ABS
See: Brakes……………………………………………………170 ABS driving hints
See: Hints on Driving With Anti-Lock Brakes………………………………………………………..170
Accessories…………………………………………….442 ACC
See: Using Adaptive Cruise Control…………199 Active Park Assist……………………………………191
Using Active Park Assist………………………………191 Adjusting the Headlamps…………………….293
Horizontal Aim Adjustment………………………294 Vertical Aim Adjustment……………………………293
Adjusting the Steering Wheel……………….96 Airbag Disposal……………………………………….60 Air Conditioning
See: Climate Control……………………………………122 Air Filter
See: Changing the Engine Air Filter…………284 Alarm
See: Anti-Theft Alarm — Vehicles With: Anti-Theft Alarm Horn with Integral Battery…………………………………………………………91
See: Anti-Theft Alarm — Vehicles Without: Anti-Theft Alarm Horn with Integral Battery……………………………………………………….90
All-Wheel Drive………………………………………165 AM/FM Radio — Vehicles Without:
SYNC…………………………………………………….379 Selecting a Radio Source…………………………..379
Anti-Theft Alarm — Vehicles With: Anti-Theft Alarm Horn with Integral Battery……………………………………………………..91 Alarm System…………………………………………………91 Arming the Alarm………………………………………….92 Disarming the Alarm…………………………………….92 Guard Settings……………………………………………….91 Triggering the Alarm………………………………………91
Anti-Theft Alarm — Vehicles Without: Anti-Theft Alarm Horn with Integral Battery……………………………………………………90 Alarm System……………………………………………….90 Arming the Alarm…………………………………………90 Disarming the Alarm……………………………………90 Triggering the Alarm…………………………………….90
Appendices……………………………………………..461 Applying the Electric Parking Brake……..177 Applying the Electric Parking Brake in an
Emergency…………………………………………….177 Applying the Parking Brake…………………..174 Apps…………………………………………………………425
SiriusXM Traffic and Travel Link……………….426 Using Apps on an Android Device……………426 Using Apps on an iOS Device……………………425 Using Mobile Navigation on an Android
Device………………………………………………………426 Audio System…………………………………………376
General Information……………………………………376 Audio Unit Clock and Date Displays —
Vehicles Without: SYNC……………………380 Adjusting the Clock……………………………………380
Audio Unit — Vehicles With: SYNC 3……………………………………………………………..378 Adjusting the Volume…………………………………378 Changing Radio Stations…………………………..379 Next Track Button……………………………………….379 Pausing or Playing Media…………………………..379 Previous Track Button………………………………..379 Sound Settings……………………………………………379 Switching the Audio Unit On and Off………378 Switching the Screen On and Off…………….379
Audio Unit — Vehicles Without: SYNC……………………………………………………..376 Adjusting the Volume…………………………………376 Changing Radio Stations……………………………377 Pausing or Playing Media…………………………..378 Returning to the Previous Screen……………..377 Scrolling Through the Menu Options……….377
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Seek Down and Previous Track Button………………………………………………………378
Seek Up and Next Track Button………………..377 Selecting a Menu Option……………………………377 Selecting Media……………………………………………377 Selecting the Radio……………………………………..377 Sound Settings……………………………………………378 Switching the Audio Unit On and Off………376 Switching the Screen On and Off…………….378 System Settings………………………………………….378 Using a Cell Phone……………………………………..378
Auto Hold…………………………………………………172 Auto Hold Indicator……………………………………..172 Auto Hold Information Messages……………..173 Switching Auto Hold On and Off……………….172 Using Auto Hold……………………………………………172
Autolamps……………………………………………….101 Adjusting the Period of Time That the
Headlamps Remain On………………………….102 Automatically Releasing the Electric
Parking Brake………………………………………..177 Automatic High Beam Control…………….103
Automatic High Beam Control Information Messages………………………………………………….104
Automatic High Beam Indicator……………….104 Overriding Automatic High Beam
Control………………………………………………………104 Switching Automatic High Beam Control
On or Off…………………………………………………..104 Automatic Transmission………………………..161
Automatic Transmission Information Messages………………………………………………….163
Brake Shift Interlock……………………………………162 Progressive Range Selection………………………161 Selector Lever Positions……………………………..161 SelectShift…………………………………………………161 Transmission Not in Park (P) Audible
Warning…………………………………………………….163 Automatic Transmission Fluid
Check……………………………………………………289 Auto-Start-Stop…………………………………….148
Auto-Start-Stop Troubleshooting………..149 Auto-Start-Stop Indicators………………….149 Auto-Start-Stop Precautions………………148 Auto-Start-Stop
Troubleshooting…………………………………..149 Auto-Start-Stop Frequently Asked
Questions…………………………………………………150
Auto-Start-Stop Information Messages………………………………………………….149
Autowipers………………………………………………..97 Settings………………………………………………………….98
Auxiliary Power Points…………………………..138 110 Volt — 150 Watt Capacity AC Power
Outlet………………………………………………………..138 110 Volt — 400 Watt Capacity AC Power
Outlet………………………………………………………..139 Auxiliary Switches…………………………………443 AWD
See: All-Wheel Drive…………………………………..165
B Battery
See: Changing the 12V Battery…………………290 Blind Spot Information System……………212
Blind Spot Information System Indicator…………………………………………………….213
Blind Spot Information System Information Messages………………………………………………….215
Blind Spot Information System Sensors……………………………………………………..212
Blind Spot Information System Warning Lamp………………………………………………………….215
Blind Spot Information System with Trailer Tow…………………………………………………………….213
Switching the Blind Spot Information System On and Off………………………………….213
Using the Blind Spot Information System………………………………………………………212
BLIS See: Blind Spot Information System………..212
Body Styling Kits…………………………………….310 Bonnet Lock
See: Opening and Closing the Hood……….278 Booster Seats……………………………………………37
Types of Booster Seats………………………………..38 Bottle Holders…………………………………………142
Bottle Holder Precautions………………………….142 Locating the Bottle Holders……………………….142
Brake Fluid Check…………………………………290 Brakes……………………………………………………….170
General Information……………………………………170 Breaking-In……………………………………………..247 Bulb Specification Chart……………………..369
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C California Proposition 65 — United States
of America…………………………………………..458 Capacities and Specifications — 3.5L
Duratec…………………………………………………358 Air Conditioning System……………………………358 Brake System……………………………………………….361 Engine…………………………………………………………..359 Engine Coolant……………………………………………360 Fuel Tank……………………………………………………….361 Grease…………………………………………………………..362 Locks…………………………………………………………….362 Rear Axle………………………………………………………362 Washer Reservoir…………………………………………361
Capacities and Specifications — 3.5L Ecoboost………………………………………….363 Air Conditioning System……………………………363 Brake System……………………………………………….367 Engine…………………………………………………………..364 Engine Coolant……………………………………………366 Fuel Tank……………………………………………………..366 Grease…………………………………………………………..368 Locks…………………………………………………………….368 Rear Axle………………………………………………………367 Washer Reservoir………………………………………..366
Capacities and Specifications…………….352 Cargo Lamps………………………………………….106
Switching the Cargo Lamps Off……………….106 Switching the Cargo Lamps On………………..106
Car Wash See: Cleaning the Exterior…………………………303
Catalytic Converter — 3.5L Duratec/3.5L Ecoboost…………………………………………..159 On-Board Diagnostics System…………………160
Changing a Bulb……………………………………296 Front Clearance Lamp……………………………….298 Headlamp……………………………………………………296 High Mounted Stoplamps…………………………299 Interior Lamp……………………………………………….299 License Plate Lamp……………………………………299 Reading Lamps…………………………………………..300 Rear Lamps…………………………………………………298 Side Direction Indicator……………………………..298 Sun Visor Mirror Lamp………………………………300
Changing a Fuse…………………………………….276 Fuses……………………………………………………………..276
Changing a Road Wheel………………………339 Dissimilar Spare Wheel and Tire Assembly
Information……………………………………………..340 Front Jacking Points…………………………………..345 Installing a Road Wheel…………………………….348 Locking Lug Nuts…………………………………………341 Rear Jacking Points…………………………………….345 Removing a Road Wheel…………………………..348 Removing a Wheel Trim…………………………….346 Stowing the Wheel and Vehicle Jack………350 Vehicle Jack…………………………………………………344 Vehicles With a Spare Wheel…………………….341
Changing the 12V Battery…………………….290 Removing the Battery…………………………………291 Replacing the Battery…………………………………292
Changing the Engine Air Filter…………….284 Changing the Engine Oil and Oil
Filter………………………………………………………283 Engine Lubrication for Severe Service
Operation…………………………………………………283 Changing the Front Wiper Blades………295 Changing the Vehicle Wi-Fi Hotspot
Name or Password……………………………..375 Checking MyKey System Status……………74 Checking the Wiper Blades…………………294 Child Restraint and Seatbelt
Maintenance………………………………………….49 Child Restraint Positioning…………………….39 Child Safety……………………………………………….19
General Information………………………………………19 Child Safety Locks……………………………………41
Left-Hand Side………………………………………………42 Right-Hand Side……………………………………………42
Cigar Lighter……………………………………………140 Cleaning Products…………………………………302 Cleaning the Engine……………………………..304 Cleaning the Exterior…………………………….303
Body Paintwork Preservation…………………..304 Cleaning the Chrome Trim………………………..303 Cleaning the Headlamps…………………………..303 Cleaning the Rear Window……………………….303 Sliding Door Tracks…………………………………….304
Cleaning the Instrument Panel and Instrument Cluster Lens…………………….307
Cleaning the Interior……………………………..305 Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats……………………………………….305
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Instrument Cluster Screens, LCD Screens and Radio Screens…………………………………306
Leather Interior……………………………………………306 Mirrors…………………………………………………………..307 Rear Windows……………………………………………..307 Seatbelts……………………………………………………..306 Storage Compartments, Cup Holders and
Ashtrays……………………………………………………307 Suede Micro Fiber Fabric…………………………..306
Cleaning the Wheels…………………………….308 Cleaning the Windows and Wiper
Blades…………………………………………………..305 Clearing All MyKeys…………………………………73 Climate Control………………………………………122 Closing the Sliding Door………………………..80
Closing the Sliding Door From Inside Your Vehicle……………………………………………………….80
Closing the Sliding Door From Outside Your Vehicle…………………………………………………………81
Closing the Sliding Door With the Remote Control……………………………………………………….84
Cold Weather Precautions…………………..246 Connected Vehicle………………………………….371
Connecting the Vehicle to a Mobile Network…………………………………………………….371
Connected Vehicle Data — Vehicles With: Modem…………………………………………………….16
Connected Vehicle Limitations…………….371 Connected Vehicle Requirements……….371 Connected Vehicle Troubleshooting —
Vehicles With: Modem……………………….372 Connected Vehicle Troubleshooting —
Vehicles With: SYNC/SYNC 3…………..373 Connecting a Bluetooth Device —
Vehicles Without: SYNC……………………380 Pairing a Device………………………………………….380
Connecting the Vehicle to a Mobile Network…………………………………………………371 Connecting FordPass to the Modem………..371 Enabling and Disabling the Modem………….371 What Is the Modem……………………………………..371
Connecting the Vehicle to a Wi-Fi Network………………………………………………..372
Coolant Check See: Engine Coolant Check………………………285
Crash and Breakdown Information…….255 Post-Crash Alert System…………………………..255
Crash Sensors and Airbag Indicator…….59
Creating a MyKey………………………………………71 MyKey Information Messages………………………71
Creating a Vehicle Wi-Fi Hotspot………..375 Connecting a Device to the Wi-Fi
Hotspot…………………………………………………….375 Finding the Wi-Fi Hotspot Name and
Password………………………………………………….375 Cross Traffic Alert…………………………………..216
Cross Traffic Alert behavior when trailer is attached……………………………………………………218
Cross Traffic Alert Indicator……………………….218 Cross Traffic Alert Information
Messages………………………………………………….218 Cross Traffic Alert System
Limitations………………………………………………..217 Cross Traffic Alert System Sensors…………..217 Switching the System On and Off……………218 Using Cross Traffic Alert……………………………..216
Cruise Control…………………………………………198 Principle of Operation………………………………..198
Cruise control See: Using Cruise Control…………………………..198
Customer Assistance……………………………256 Customer Information………………………….454
D Data Privacy………………………………………………14
Services That Third Parties Provide……………14 Services That We Provide…………………………….14
Daytime Running Lamps………………………102 Type 1 — Conventional
(Non-Configurable)………………………………..102 Type 2 — Configurable………………………………….102
Declaration of Conformity…………………..489 Radio Frequency Statement……………………489
Direction Indicators……………………………….105 Direction Indicator……………………………………….105 Switching the Direction Indicators On and
Off……………………………………………………………..105 Doors and Locks………………………………………76 Drive Belt Routing — Vehicles With: Dual
Generators……………………………………………301 Drive Belt Routing — Vehicles With: Single
Generator……………………………………………..301 Drive Control…………………………………………..226
Selectable Drive Modes…………………………….226
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Selectable Drive Modes Information Messages………………………………………………….227
Driver Alert………………………………………………207 Driver Alert System Display……………………….207 Driver Alert System Messages………………….208 Driver Alert System Warnings…………………..207 Switching Driver Alert On and Off…………..208
Driver and Passenger Airbags…………………51 Children and Airbags……………………………………56 Passenger Airbag On and Off Switch ………..51 Proper Driver and Front Passenger Seating
Adjustment………………………………………………..56 Driving Aids…………………………………………….206 Driving Hints…………………………………………..246 Driving Through Water………………………….247 DRL
See: Daytime Running Lamps…………………..102
E Eco…………………………………………………………….219
Eco Mode………………………………………………………219 Efficient Drive Mode……………………………………219
Economical Driving……………………………….246 Electric Parking Brake Audible
Warning…………………………………………………178 Electric Parking Brake…………………………….177
Electric Parking Brake Troubleshooting………………………………………178
Electric Parking Brake Troubleshooting…………………………………..178 Electric Parking Brake Information
Messages………………………………………………….178 Electric Parking Brake Warning
Lamps……………………………………………………….178 Electromagnetic Compatibility……………461 Emergency Call Limitations…………………..62 Emergency Call Requirements………………61 Emergency Call System Data…………………17 Emergency Exit — M2 Bus……………………..250 Emission Law………………………………………….158
Noise Emissions Warranty, Prohibited Tampering Acts and Maintenance……….159
Tampering With a Noise Control System………………………………………………………158
Enabling Remote Start………………………….120
End User License Agreement……………..464 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) …………………………..464 Engine Block Heater………………………………146
Using the Engine Block Heater…………………..147 Engine Coolant Check………………………….285
Adding Coolant…………………………………………..286 Coolant Change…………………………………………..287 Engine Coolant Temperature
Management…………………………………………..289 Fail-Safe Cooling…………………………………………287 Recycled Coolant………………………………………..287 Severe Climates…………………………………………..287
Engine Cooling Fan……………………………….285 Engine Emission Control………………………158 Engine Immobilizer
See: Passive Anti-Theft System — Vehicles With: Passive Anti-Theft System (PATS)………………………………………………………..89
Engine Oil Check……………………………………282 Adding Engine Oil……………………………………….282 Engine Oil Pressure Warning Lamp…………283
Engine Oil Dipstick — 3.5L Duratec………282 Engine Oil Dipstick — 3.5L
Ecoboost………………………………………….282 Engine Specifications — 3.5L
Duratec…………………………………………………352 Engine Specifications — 3.5L
Ecoboost………………………………………….353 Entertainment……………………………………….408
AM/FM Radio……………………………………………..409 Apps……………………………………………………………….417 CD…………………………………………………………………..415 HD Radio Information (If
Available)………………………………………………….412 SiriusXM Satellite Radio (If
Activated)………………………………………………..410 Sources………………………………………………………..409 Stereo or USB………………………………………………416 Supported Media Players, Formats and
Metadata Information…………………………….417 USB Ports………………………………………………………417
Environment……………………………………………..18 Essential Towing Checks……………………..239
Before Towing a Trailer………………………………244 Launching or Retrieving a Boat or Personal
Water Craft (PWC)………………………………..245 Safety Chains………………………………………………240
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Tow Hitch……………………………………………………..240 Trailer Brakes……………………………………………….240 Trailer Lamps……………………………………………….244 Trailer Towing Connector…………………………..239 When Towing a Trailer……………………………….244
Event Data…………………………………………………15 Export Unique Options………………………..460 Exterior Mirrors……………………………………….108
Fold-Away Exterior Mirrors………………………..109 Power Exterior Mirrors………………………………..108 Power Folding Mirrors…………………………………108
F Fan
See: Engine Cooling Fan……………………………285 Fastening the Seatbelts…………………………44
Seatbelt Locking Modes………………………………45 Using Seatbelts During Pregnancy…………….44
Flat Tire See: Changing a Road Wheel…………………..339
Flat Tire Inflation See: Tire Sealant and Inflator Kit………………312
Floor Mats……………………………………………….247 Fog Lamps — Front
See: Front Fog Lamps………………………………..104 Ford Credit……………………………………………..256
US Only…………………………………………………………256 Ford Protect…………………………………………..444
Ford Protect Extended Service Plan (CANADA ONLY)……………………………………445
Ford Protect Extended Service Plans (U.S. Only)………………………………………………………..444
Front Fog Lamps……………………………………104 Front Fog Lamp Indicator…………………………..105 Switching the Front Fog Lamps On or
Off……………………………………………………………..104 Front Parking Aid…………………………………….187
Front Parking Aid Information Messages………………………………………………….189
Object Distance Indicator………………………….188 Front View Camera……………………………….225
Using the Front View Camera…………………..226 Front Wiper Blades
See: Changing the Front Wiper Blades……295 Fuel and Refueling………………………………….151 Fuel Filler Funnel Location……………………153 Fuel Filter………………………………………………..294
Fuel Quality — E85……………………………………151 Choosing the Right Fuel — Flex Fuel
Vehicles……………………………………………………..151 Switching Between E85 and
Gasoline…………………………………………………….152 Fuel Quality — Gasoline………………………….153
Choosing the Right Fuel……………………………..153 Fuel Shutoff…………………………………………..250
Ignition Switch…………………………………………….250 Keyless Starting……………………………………………251
Fuse Box Locations……………………………….263 Body Control Module…………………………………263 Driver Compartment Fuse Box…………………263 Engine Compartment Fuse Box……………….263 Passenger Compartment Fuse Box…………263 Pre-fuse Box………………………………………………..263
Fuses……………………………………………………….263 Fuse Specification Chart……………………..264
Body Control Module…………………………………..271 Driver Compartment Fuse Box…………………267 Engine Compartment Fuse Box……………….264 Passenger Compartment Fuse Box…………273 Pre-fuse Box…………………………………………………275
G Gauges……………………………………………………..110
Automatic Transmission Position Indicators……………………………………………………111
Engine Coolant Temperature Gauge………….111 Fuel Gauge……………………………………………………..111 Information Display……………………………………..110 Instrument Cluster……………………………………….110 Speedometer…………………………………………………111 Tachometer…………………………………………………..110
Gearbox See: Transmission………………………………………..161
General Information on Radio Frequencies……………………………………………63
General Maintenance Information…….446 Multi-point Inspection……………………………….448 Owner Checks and Services……………………..447 Protecting Your Investment……………………..446 Why Maintain Your Vehicle?…………………….446 Why Maintain Your Vehicle at Your
Dealership?…………………………………………….446 Getting Assistance Outside the U.S. and
Canada…………………………………………………259
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Getting the Services You Need……………256 Away From Home……………………………………….256
H Hazard Flashers…………………………………….250 Headlamp Adjusting
See: Adjusting the Headlamps…………………293 Headlamp Removal
See: Removing a Headlamp……………………..295 Headrest
See: Head Restraints…………………………………..126 Head Restraints………………………………………126
Adjusting the Head Restraint……………………..127 Installing the Head Restraint …………………….127 Removing the Head Restraint……………………127
Heated Exterior Mirrors — Vehicles With: Heated Rear Window………………………….124
Heated Exterior Mirrors — Vehicles Without: Heated Rear Window…………124
Heated Rear Window…………………………….124 Heated Seats…………………………………………..135 Heating
See: Climate Control……………………………………122 Hill Start Assist………………………………………..171
Hill Start Assist Information Messages…………………………………………………..172
Switching Hill Start Assist On or Off………….171 Using Hill Start Assist…………………………………..171
Hints on Controlling the Interior Climate………………………………………………….123 Defogging or Clearing the Windshield of
Thin Ice………………………………………………………124 Defogging the Side Windows in Cold
Weather…………………………………………………….123 General Hints………………………………………………..123 Quickly Cooling the Interior………………………..123 Quickly Heating the Interior……………………….123 Recommended Settings for Cooling………..123 Recommended Settings for Heating………..123
Hints on Driving With Anti-Lock Brakes…………………………………………………….170
Hood Lock See: Opening and Closing the Hood……….278
How Does 911 Assist Work………………………61 How Does the Rear Occupant Alert
System Work………………………………………..136
I Ignition Switch………………………………………..144 In California (U.S. Only)………………………..257 Information Displays………………………………115
General Information…………………………………….115 Installing Child Restraints……………………….21
Child Safety Restraint……………………………………21 Using Lap and Shoulder Belts……………………..21 Using Lower Anchors and Tethers for
Children (LATCH)……………………………………..23 Using Tether Straps……………………………………..30
Instrument Cluster………………………………….110 Instrument Lighting Dimmer………………..102 Interior Air Quality…………………………………..125 Interior Lamps — Van……………………………..105
Courtesy Lamp Function……………………………105 Switching the Courtesy Lamps On and
Off……………………………………………………………..105 Switching the Front Map Reading Lamps
On and Off……………………………………………….105 Interior Mirror………………………………………….109 Introduction………………………………………………..9
J Jump Starting the Vehicle…………………….251
Connecting the Jumper Cables………………..252 Jump Starting………………………………………………253 Preparing Your Vehicle………………………………..251 Removing the Jumper Cables…………………..253
K Keyless Entry…………………………………………….87
Keyless Entry Settings………………………………….87 Keyless Entry Troubleshooting……………….88 Locking and Unlocking the Doors Using
Keyless Entry…………………………………………….88 Master Access Code……………………………………..87
Keyless Entry Settings…………………………….87 Clearing All Personal Access Codes…………..87 Creating Personal Access Codes………………..87 Reprogramming the Unlocking
Function……………………………………………………..87 Keyless Entry Troubleshooting………….88
Keyless Entry Frequently Asked Questions…………………………………………………..88
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Keys and Remote Controls…………………….63 Principle of Operation………………………………….63
L Lane Keeping System…………………………..208
Lane Keeping System Display…………………..210 Lane Keeping System Messages……………….211 Lane Keeping System Settings………………..209 Lane Keeping System Warning Lamps and
Indicators…………………………………………………..211 Switching Lane Keeping System On or
Off…………………………………………………………….209 Lighting Control……………………………………..100
Exterior Lamps On Audible Warning…………101 Flashing High Beam Headlamps……………….101 High Beam Headlamp Indicator………………..101 Lamps On Indicator……………………………………..101 Lighting Control Positions…………………………100 Switching High Beam Headlamps On and
Off………………………………………………………………101 Switching the Parking Lamps On…………….100
Lighting……………………………………………………100 General Information…………………………………..100
Load Carriers See: Roof Racks and Load Carriers —
Bus…………………………………………………………….228 See: Roof Racks and Load Carriers —
Van……………………………………………………………228 Load Carrying…………………………………………228 Load Limit……………………………………………….229
Special Loading Instructions for Owners of Pick-up Trucks and Utility-type Vehicles…………………………………………………….233
Vehicle Loading — with and without a Trailer………………………………………………………..229
Load Retaining Fixtures………………………..228 Securing Cargo……………………………………………228
Locating the Cabin Air Filter…………………125 Locating the Keyless Entry Keypad………87 Locking and Unlocking……………………………76
Autolock………………………………………………………….78 Autounlock……………………………………………………..79 Configurable Unlocking………………………………..79 Locking……………………………………………………………76 Locking and Unlocking the Doors From
Inside…………………………………………………………..76 One-Stage Unlocking…………………………………..79
Opening the Double Rear Doors…………………77 Rear Emergency Exit…………………………………….78 Two-Stage Unlocking…………………………………..79 Unlocking………………………………………………………..76 Zone Re-Locking……………………………………………79
Locking and Unlocking the Doors Using Keyless Entry…………………………………………88 Locking the Doors…………………………………………88 Unlocking the Doors…………………………………….88
Locking the Steering Wheel…………………..96 Unlocking the Steering Wheel……………………96
Lug Nuts See: Changing a Road Wheel…………………..339
Lug Nuts………………………………………………….350 Locking Lug Nuts………………………………………….351 Lug Nut Torque……………………………………………350
M Maintenance…………………………………………..278
General Information……………………………………278 Manual Climate Control………………………..122
Directing Air to the Footwell Air Vents……..122 Directing Air to the Instrument Panel Air
Vents………………………………………………………….122 Directing Air to the Windshield Air
Vents………………………………………………………….122 Setting the Blower Motor Speed……………….122 Setting the Temperature…………………………….123 Switching Maximum Cooling On and
Off………………………………………………………………122 Switching Maximum Defrost On and
Off………………………………………………………………122 Switching the Air Conditioning On and
Off………………………………………………………………122 Switching the Climate Control On and
Off………………………………………………………………122 Switching the Recirculated Air On and
Off………………………………………………………………122 Manually Releasing the Electric Parking
Brake………………………………………………………177 …………………………………………………………………………177
Manual Seats — Vehicles With: 2-Way Manual Seat………………………………………….127 Adjusting the Armrest…………………………………128 Adjusting the Lumbar Support………………….128 Adjusting the Seat Backrest………………………128
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Moving the Seat Backward and Forward……………………………………………………..127
Manual Seats — Vehicles With: 4-Way Manual Seat…………………………………………128 Adjusting the Armrest…………………………………130 Adjusting the Lumbar Support…………………130 Adjusting the Seat Backrest………………………129 Adjusting the Seat Cushion……………………….130 Adjusting the Seat Height………………………….129 Moving the Seat Backward and
Forward…………………………………………………….129 Swiveling the Seat………………………………………130 Swivel Seat Audible Warning……………………..131
Master Access Code………………………………..87 What Is the Master Access Code………………..87
Message Center See: Information Displays……………………………115
Mirrors See: Windows and Mirrors………………………….107
Mobile Communications Equipment…………………………………………..460
Mobile Device Data — Vehicles With: SYNC 3……………………………………………………..17
Motorcraft Parts — 3.5L Duratec………….354 Motorcraft Parts — 3.5L
Ecoboost………………………………………….355 MyKey Settings………………………………………..70
Configurable Settings…………………………………..70 Non-Configurable Settings…………………………70
MyKey Troubleshooting……………………….75 What is an admin key?…………………………………75 Why can I not clear the MyKeys?………………..75 Why can I not create a MyKey?…………………..75 Why can I not program a MyKey?………………75 Why does the MyKey distance not
accumulate?……………………………………………..75 MyKey…………………………………………………….70
Principle of Operation………………………………….70
N Navigation……………………………………………….419
Changing the Format of the Map……………..421 cityseeker……………………………………………………..423 Michelin Travel Guide…………………………………424 Navigation Map Accuracy and
Updates……………………………………………………425 Route Guidance…………………………………………..422
Setting a Destination…………………………………420 SiriusXM Traffic and Travel Link……………….424 Zoom……………………………………………………………..421
Normal Scheduled Maintenance……….449 Intelligent Oil-Life Monitor……………………449 Normal Maintenance Intervals………………..449
O Oil Change Indicator Reset………………….284
Resetting the Oil Life Monitoring System……………………………………………………..284
Oil Check See: Engine Oil Check………………………………..282
Opening and Closing the Hood…………..278 Closing the Hood…………………………………………279 Opening the Hood………………………………………278
Opening the Sliding Door………………………80 Opening the Sliding Door From Inside Your
Vehicle……………………………………………………….80 Opening the Sliding Door From Outside
Your Vehicle………………………………………………80 Opening the Sliding Door With the Remote
Control………………………………………………………..83 Ordering Additional Owner’s
Literature……………………………………………….261 Obtaining a French Owners Manual……….261
Overhead Console…………………………………..141 Overhead Storage………………………………….142
Locating the Overhead Storage………………..142 Overhead Storage Load Capacities………….142
P Parking Aid………………………………………………184 Parking Aids…………………………………………….183
Principle of Operation…………………………………183 Parking Brake Audible Warning……………174 Parking Brake…………………………………………..174
Parking Brake Troubleshooting………………174 Parking Brake Troubleshooting…………174
Parking Brake Information Messages…………………………………………………..174
Parking Brake Warning Lamps……………….174 Passive Anti-Theft System — Vehicles
With: Passive Anti-Theft System (PATS)……………………………………………………89 SecuriLock…………………………………………………..89
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PATS See: Passive Anti-Theft System — Vehicles
With: Passive Anti-Theft System (PATS)………………………………………………………..89
Perchlorate…………………………………………….459 Personalized Settings…………………………….118
Chimes……………………………………………………………119 Language……………………………………………………….118 Measure Unit…………………………………………………119 Temperature Unit…………………………………………119 Tire Pressure Unit…………………………………………119
Phone………………………………………………………418 Android Auto………………………………………………..419 Apple CarPlay………………………………………………419 Pairing Your Cell Phone for the First
Time………………………………………………………….418 Text Messaging……………………………………………419 Using Your Cell Phone………………………………..418
Playing Media From a USB Device — Vehicles Without: SYNC…………………….381 Selecting the USB Device…………………………..381 Supported Audio File Formats………………….381
Post-Crash Alert System……………………..255 How Does the Post-Crash Alert System
Work………………………………………………………….255 Post-Crash Alert System Limitations……..255 Switching the Post-Crash Alert System
Off……………………………………………………………..255 What Is the Post-Crash Alert
System……………………………………………………..255 Power Door Locks
See: Locking and Unlocking………………………..76 Power Running Boards…………………………..93 Power Seats……………………………………………..131
Power Lumbar………………………………………………132 Power Windows……………………………………..107
Bounce-Back………………………………………………..107 Opening and Closing the Windows………….107 Overriding Bounce-Back…………………………….107 Resetting Bounce-Back……………………………..107
Pre-Collision Assist………………………………..221 Distance Alert………………………………………………222 Distance Indication……………………………………..223 Pre-Collision Assist Information
Messages…………………………………………………224 Pre-Collision Assist System Sensors……….223 Pre-Collision Assist Warning Lamp…………224 Switching Active Braking On and Off………222
Programming a MyKey…………………………….71 Protecting the Environment……………………18 Puncture
See: Changing a Road Wheel…………………..339 Pushing the Parking Brake Lever
Down………………………………………………………175
R Rear Occupant Alert System Audible
Warnings………………………………………………..137 Rear Occupant Alert System Indicators
— Vehicles With: SYNC 3………………………137 Rear Occupant Alert System Indicators
— Vehicles With: SYNC…………………………137 Rear Occupant Alert System
Limitations……………………………………………136 Rear Occupant Alert System
Precautions…………………………………………..136 Rear Occupant Alert System……………….136 Rear Overhead Storage…………………………142
Locating the Rear Overhead Storage……….142 Rear Overhead Storage Load
Capacities…………………………………………………143 Rear Parking Aid……………………………………..185
Object Distance Indicator………………………….186 Rear Parking Aid Information
Messages………………………………………………….187 Rear Passenger Climate Controls………..124
Adjusting the Blower Motor Speed…………..124 Directing Air to the Footwell Air
Vents………………………………………………………….124 Directing Air to the Overhead Air
Vents………………………………………………………….124 Directing Air to the Overhead Air Vents and
the Footwell Air Vents…………………………….124 Rear Seats……………………………………………….132
Installing the Seats……………………………………..134 Recline Adjustment……………………………………..132 Removing Seats (Passenger
Vehicles)……………………………………………………133 Rear View Camera
See: Rear View Camera — Vehicles With: Parking Aid Camera………………………………..193
Rear View Camera — Vehicles With: Parking Aid Camera…………………………….193 Enhanced Parking Aids or Park Pilot………..196 Rear View Camera Locations……………………194
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System Settings…………………………………………..195 Using the Rear View Camera…………………….194
Recommended Towing Weights — Chassis Cab/Crew Van/Cutaway/ Van………………………………………………………..235 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle………………………….237 Recommended Towing Weights — M2
Bus…………………………………………………………237 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle…………………………239 Reduced Engine Performance…………….246 Refueling………………………………………………….155
System Warnings………………………………………..156 Releasing the Electric Parking Brake if
the Vehicle Battery Has Run Out of Charge……………………………………………………178
Releasing the Parking Brake…………………174 Remote Control — Vehicles With: Passive
Anti-Theft System (PATS)………………….65 Changing the Remote Control Battery……..66 Integrated Keyhead Transmitter………………..65 Locating Your Vehicle…………………………………..66 Programming a New Remote Control………66 Switching the Panic Alarm On and Off……..67
Remote Control — Vehicles With: Power Sliding Door……………………………………………67 Changing the Remote Control Battery………67 Locating Your Vehicle…………………………………..68 Remote Control Information
Messages…………………………………………………..69 Remote Control — Vehicles Without:
Passive Anti-Theft System (PATS)…………………………………………………….64 Changing the Remote Control Battery……..64 Integrated Keyhead Transmitter………………..64 Locating Your Vehicle…………………………………..65 Programming a New Remote Control………64 Switching the Panic Alarm On and
Off……………………………………………………………….65 Remotely Starting and Stopping the
Vehicle…………………………………………………..120 Remote Start Limitations……………………..120 Remote Start………………………………………….120 Remote Start Settings…………………………..120
Climate Control Settings……………………………120 Heated Seat Settings…………………………………..121 Setting the Remote Start Duration……………121
Removing a Headlamp…………………………295 Repairing Minor Paint Damage…………..308 Replacement Parts
Recommendation………………………………459 Collision Repairs…………………………………………459 Scheduled Maintenance and Mechanical
Repairs……………………………………………………..459 Warranty on Replacement Parts……………..459
Replacing a Lost Key or Remote Control……………………………………………………69
Replacing the Cabin Air Filter……………….125 Reporting Safety Defects (Canada
Only)……………………………………………………..262 Reporting Safety Defects (U.S.
Only)………………………………………………………261 Resetting the Power Sliding Door………..84 Restarting the Engine……………………………148 Roadside Assistance…………………………….249
Vehicles Sold in Canada: Getting Roadside Assistance……………………………………………….250
Vehicles Sold in the United States: Getting Roadside Assistance……………………………..249
Vehicles Sold in the United States: Using Roadside Assistance……………………………..249
Roadside Emergencies…………………………249 Roof Racks and Load Carriers —
Bus…………………………………………………………228 Roof Racks and Load Carriers —
Van………………………………………………………..228 Running-In
See: Breaking-In…………………………………………..247 Running Out of Fuel……………………………….153
Adding Fuel From a Portable Fuel Container………………………………………………….154
Filling a Portable Fuel Container………………154
S Safety Canopy……………………………………..58 Safety Precautions………………………………….151 Scheduled Maintenance……………………..446 Seatbelt Extensions………………………………..49 Seatbelt Height Adjustment…………………46 Seatbelt Reminder…………………………………..47
Belt-Minder………………………………………………..47 Seatbelts…………………………………………………..43
Principle of Operation………………………………….43
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Seatbelt Warning Lamp and Indicator Chime……………………………………………………..46 Conditions of operation……………………………….47
Seats………………………………………………………..126 Security……………………………………………………..89 Service Data………………………………………………15 Settings Data…………………………………………….16
Comfort and Convenience Data………………….16 Entertainment Data………………………………………16
Settings……………………………………………………427 ………………………………………………………………………..427 911 Assist………………………………………………………428 Ambient Lighting………………………………………..428 Audio……………………………………………………………..427 Automatic Updates……………………………………428 Charge Settings…………………………………………..428 Clock……………………………………………………………..427 Display………………………………………………………….428 Driver Assist…………………………………………………428 FordPass………………………………………………………428 General…………………………………………………………428 Message Center………………………………………….428 Mobile Apps…………………………………………………428 Multi Contour Seats……………………………………428 Navigation……………………………………………………428 Personal Profiles…………………………………………428 Phone……………………………………………………………427 Seats…………………………………………………………….428 Sound……………………………………………………………427 Valet Mode…………………………………………………..428 Vehicle………………………………………………………….428 Voice Control……………………………………………….428
Side Airbags………………………………………………57 Side Sensing System…………………………….189
Object Distance Indicator………………………….190 Sitting in the Correct Position………………126 Sliding Door Precautions……………………….80 Sliding Door……………………………………………..80
Closing the Sliding Door………………………………80 Opening the Sliding Door……………………………80 Sliding Door Troubleshooting………………….85
Sliding Door Troubleshooting……………85 Sliding Door Frequently Asked
Questions…………………………………………………..86 Sliding Door Information Messages……….85
Snow Chains See: Using Snow Chains……………………………333
Spare Wheel See: Changing a Road Wheel…………………..339
Special Notices………………………………………….11 New Vehicle Limited Warranty……………………..11
Special Operating Conditions Scheduled Maintenance………………………………………..451 Exceptions……………………………………………………453
Speed Control See: Cruise Control……………………………………..198
Speed Limiter………………………………………..206 Principle of Operation……………………………….206 Using Speed Limiter…………………………………..206
Stability Control………………………………………181 Principle of Operation………………………………….181
Starter Switch See: Ignition Switch…………………………………….144
Starting a Gasoline Engine…………………..144 Engine Warning Lamps………………………………146 Failure to Start……………………………………………..145 Guarding Against Exhaust Fumes…………….145 Important Ventilating Information…………..146 Starting the Engine……………………………………..145 Stopping the Engine When Your Vehicle is
Moving………………………………………………………145 Stopping the Engine When Your Vehicle is
Stationary…………………………………………………145 Starting and Stopping the Engine………144
General Information……………………………………144 Steering…………………………………………………..220
Adaptive Learning………………………………………..221 Electric Power Steering……………………………..220 Steering Information Messages…………………221
Steering Wheel………………………………………..96 Stopping the Engine………………………………148 Stopping the Sliding Door
Movement……………………………………………..84 Storage Compartments…………………………141 Storage…………………………………………………….142
Bottle Holders………………………………………………142 Overhead Storage……………………………………….142 Rear Overhead Storage………………………………142
Streaming Bluetooth Audio — Vehicles Without: SYNC……………………………………380 Selecting a Source……………………………………..380
Supplementary Restraints System………50 Principle of Operation………………………………….50
Switching Auto-Start-Stop On and Off………………………………………………………….148
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Switching Off the Engine……………………..146 Vehicles With a Turbocharger…………………..146
Switching Rear Occupant Alert System On and Off……………………………………………136 Semiannual Reminder………………………………..136
Switching Rear Occupant Alert System On and Off — Vehicles With: SYNC 3………………………………………………………………137 Semiannual Reminder………………………………..137
Symbols Glossary………………………………………9 SYNC 3……………………………………………….400
General Information………………………………….400 SYNC 3 Troubleshooting………………….429
Additional Information and Assistance………………………………………………..441
Apps……………………………………………………………..436 Navigation……………………………………………………435 Personal Profiles…………………………………………439 Phone……………………………………………………………433 Resetting the System…………………………………441 USB and Audio……………………………………………430 Voice Recognition……………………………………….429 Wi-Fi Connectivity………………………………………438
SYNC Applications and Services………………………………………………..387 911 Assist………………………………………………………387 SYNC Mobile Apps…………………………………….389
SYNC…………………………………………………..383 General Information…………………………………..383
SYNC Troubleshooting……………………..391
T Technical Specifications
See: Capacities and Specifications…………352 The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)…………………..258 Tire Care…………………………………………………..315
Glossary of Tire Terminology……………………..317 Inflating the Tires………………………………………..324 Information About Uniform Tire Quality
Grades……………………………………………………….315 Information Contained on the Tire
Sidewall……………………………………………………318 Inspecting the Tires and Wheel Valve
Stems………………………………………………………..327 Location of the Tire Label………………………….324 Tire Age…………………………………………………………328
Tire and Wheel Alignment………………………..330 Tire Damage………………………………………………..328 Tire Pressure Monitoring System……………..329 Tire Replacement Requirements……………..328 Tire Rotation…………………………………………………331 Tire Safety Practices…………………………………..329 Tire Wear………………………………………………………327 United States Department of
Transportation Tire Quality Grades……………………………………………………….316
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit………………312
Tire Pressure Monitoring System………..334 How Temperature Affects the Tire
Pressures………………………………………………….335 Tire Pressure Monitoring System Reset
Procedure………………………………………………..339 Understanding the Tire Pressure Monitoring
System……………………………………………………..337 When Changing Tires…………………………………336 When Changing Wheels……………………………336 When Inflating Tires…………………………………..336
Tire Repair Kit See: Tire Sealant and Inflator Kit………………312
Tire Sealant and Inflator Kit………………….312 After Using the Tire Sealant and Inflator
Kit……………………………………………………………….314 Using the Tire Sealant and Inflator
Kit……………………………………………………………….313 Tires
See: Wheels and Tires…………………………………311 Tow/Haul…………………………………………………163
Switching Tow/Haul On and Off………………164 Towing a Trailer……………………………………..234
Load Placement………………………………………….234 Towing Points…………………………………………254
Rear Towing Point………………………………………254 Towing the Vehicle on Four
Wheels………………………………………………….245 Towing……………………………………………………..234 Traction Control……………………………………..180
Principle of Operation………………………………..180 Transmission Code Designation………….357 Transmission……………………………………………161 Transporting the Vehicle………………………253 Trip Computer………………………………………….117
Average Fuel………………………………………………….118 Average Speed……………………………………………..118
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Index
Distance to Empty………………………………………..118 Instantaneous Fuel………………………………………118 Personalization……………………………………………..118 Resetting the Trip Computer………………………117 Trip Odometer………………………………………………118 Trip Timer………………………………………………………118
Type Approvals……………………………………..454 Radio Frequency Certification Labels for
Audio Unit………………………………………………..454 Radio Frequency Certification Labels for
Blind Spot Information System Sensors…………………………………………………….454
Radio Frequency Certification Labels for Cruise Control Module…………………………..455
Radio Frequency Certification Labels for Keys and Remote Controls…………………..455
Radio Frequency Certification Labels for Passive Anti-Theft System…………………..456
Radio Frequency Certification Labels for Radio Transceiver Module…………………….456
Radio Frequency Certification Labels for SYNC…………………………………………………………457
Radio Frequency Certification Labels for Telematics Control Unit…………………………457
Radio Frequency Certification Labels for Tire Pressure Monitoring System Sensors……………………………………………………458
U Under Hood Overview — 3.5L
Duratec…………………………………………………280 Under Hood Overview — 3.5L
Ecoboost…………………………………………..281 USB Port………………………………………………….381 Using Adaptive Cruise Control…………….199
Adaptive Cruise Control Indicator……………205 Adaptive Cruise Control Information
Messages…………………………………………………205 Adaptive Cruise Control System
Sensors…………………………………………………….203 Automatic Cancellation…………………………….202 Canceling the Set Speed…………………………..202 Changing the Set Speed…………………………….201 Detection Issues………………………………………….202 Following a Vehicle……………………………………200 Hilly Condition Usage…………………………………202 Overriding the System………………………………..201
Resuming the Set Speed…………………………..202 Setting the Adaptive Cruise Speed…………200 Setting the Gap Distance…………………………..201 Switching Adaptive Cruise Control
Off…………………………………………………………….202 Switching Adaptive Cruise Control
On………………………………………………………………199 Switching to Normal Cruise Control……….204 System Not Available………………………………..203
Using All-Wheel Drive……………………………165 All-Wheel Drive Gauge……………………………….169 All-Wheel Drive Information
Messages………………………………………………….169 Driving In Special Conditions With
All-Wheel Drive (AWD)………………………….165 Operating All-Wheel Drive (AWD) Vehicles
with Mismatched Tires…………………………..165 Using Cruise Control……………………………..198
Canceling the Set Speed……………………………198 Changing the Set Speed……………………………198 Cruise Control Indicator……………………………..199 Resuming the Set Speed……………………………198 Setting the Cruise Speed…………………………..198 Switching Cruise Control Off…………………….198 Switching Cruise Control On……………………..198
Using MyKey With Remote Start Systems…………………………………………………..75
Using Power Running Boards………………..93 Automatic Power Deploy…………………………….93 Automatic Power Stow………………………………..93 Bounce-back…………………………………………………94 Enabling and Disabling………………………………..94 Manual Operation…………………………………………94 Manual Power Deploy………………………………….94 Resetting the System…………………………………..95
Using Snow Chains……………………………….333 Using Stability Control…………………………..182 Using SYNC With Your Media
Player……………………………………………………390 Audio Voice Commands…………………………….391 Media Sources…………………………………………….390
Using SYNC With Your Phone………..386 Accessing Features through the Phone
Menu…………………………………………………………387 Pairing a Phone…………………………………………..386 Phone Controls……………………………………………387 Phone Voice Commands………………………….386
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Index
Using Traction Control………………………….180 Switching the System Off or On……………….180 System Indicator Lights and
Messages…………………………………………………180 Using Voice Recognition………………………382
Apps………………………………………………………………407 Automatic Blower Motor Speed
Reduction………………………………………………..408 Climate………………………………………………………..404 Entertainment…………………………………………….403 General…………………………………………………………402 Initiating a Voice Session…………………………..384 Navigation…………………………………………………..406 Phone…………………………………………………………..405 Phone Voice Service…………………………………..382 SiriusXM Traffic and Travel Link……………….407 System Interaction and Feedback…………..385 Voice Settings…………………………………………….408
Using Winter Tires…………………………………332 Utilizing the Mediation/Arbitration
Program (Canada Only)……………………259
V Vehicle Care……………………………………………302 Vehicle Identification Number…………….356 Vehicle Storage……………………………………..308
Battery………………………………………………………….309 Body……………………………………………………………..309 Brakes…………………………………………………………..309 Cooling system…………………………………………..309 Engine…………………………………………………………..309 Fuel system…………………………………………………309 General…………………………………………………………308 Miscellaneous…………………………………………….309 Removing Vehicle From Storage……………..309 Tires………………………………………………………………309
Vehicle Wi-Fi Hotspot…………………………..375 Ventilation
See: Climate Control……………………………………122 VIN
See: Vehicle Identification Number…………356
W Warning Lamps and Indicators……………..111 Washer Fluid Check………………………………294
Washers See: Cleaning the Exterior…………………………303 See: Wipers and Washers……………………………97
Waxing……………………………………………………304 What Is 911 Assist……………………………………..61 What Is a Connected Vehicle……………….371 What Is Auto-Start-Stop………………………148 What Is Remote Start……………………………120 What Is the Cabin Air Filter…………………..125 What Is the Electric Parking Brake……….177 What is the Rear Occupant Alert
System…………………………………………………..136 Wheel Nuts
See: Changing a Road Wheel…………………..339 Wheels and Tires…………………………………….311
General Information…………………………………….311 Windows and Mirrors…………………………….107 Windshield Washers……………………………….99
Settings………………………………………………………….99 Windshield Wipers…………………………………..97
Intermittent Wipe………………………………………….97 Winter Tires
See: Using Winter Tires………………………………332 Wiper Blades
See: Checking the Wiper Blades………………294 Wipers and Washers……………………………….97
505
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Index
506
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUS
Manualsnet FAQs
If you want to find out how the Transit Ford works, you can view and download the Ford Transit 2021 Owner’s Manual on the Manualsnet website.
Yes, we have the Owner’s Manual for Ford Transit as well as other Ford manuals. All you need to do is to use our search bar and find the user manual that you are looking for.
The Owner’s Manual should include all the details that are needed to use a Ford Transit. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.
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This Ford Transit 2021 Owner’s Manual consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.
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2021 Ford Transit Owner’s Manual
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This version of the roomy vehicle offers its buyers several versions. It is an effective assistant for the business of your choice. The multifunctional and capacious Ford Transit is equipped with a spacious cargo compartment in any version.
Specifications for the Ford Transit 2021:
Engine displacement: 2, 2 L to 3, 2 L
Power: 85 hp to 200 hp.
Type of fuel: diesel
Dimensions and parameters of the Ford Transit:
Length – 5, 20 m
Width – 2, 11 m
Height – 2, 19 m
Trunk volume: 15 cubic meters, length – 4, 2 m
Fuel consumption for 100 km – 7, 2 l – 9, 7 l
The car accelerates to 100 km/h – in 14 s – 18 s
The rear bumper has a built-in wide step that has an anti-slip coating. There is a special function for the trailer – the base plate. In addition, the vehicle is equipped with reliable locks and alarm system.
Thanks to the fuel-efficient engine, a minimum amount of fuel is consumed. Automatic systems help the driver focus only on the road, durable components don’t cause any hassle.
The practical and modern design will delight you with improved aerodynamics and the high-tech lighting provides excellent visibility.
We also have owner’s manuals for other vehicle years:
- 2022 Ford Transit
- 2020 Ford Transit
- 2019 Ford Transit
- 2018 Ford Transit
- 2017 Ford Transit
Need help?
If you have a question about the car 2021 Ford Transit and there is now answer in the onwer’s manual, please ask your question. Please describe your problem in as much detail as possible. The more detailed you describe the problem on the car 2021 Ford Transit, the easier it will be to find the answer.
Ask your question on the page «Need Help«!
FAQ
What If My Vehicle Doesn’t Start?
Common reasons that the 2021 Ford Transit will not start are a dead battery, a starter or alternator malfunction.
Where I Can Find VIN Code Of Ford?
1) The simplest one can be seen on the windshield on the driver’s side — at the very bottom.
2) The Vin number is also stamped in the front passenger floor under the trim.
These are the most common places where you can see the VIN code of a Ford. If you can’t find the 2021 Ford Transit VIN number, look in the owner’s manual.
When Does My Ford Need Maintenance?
Every 2021 Ford Transit requires maintenance at least once a year or approximately every 10,000 miles, you can find out exactly in the owner’s manual for your car.
When Should I Replace My Tires?
Your 2021 Ford Transit should have tires replaced approximately every 4 years or approximately 30,000 miles, and it is recommended that tires be checked periodically for wear and damage.
When Should I Replace The Battery?
Batteries wear out for many reasons, there is no ideal time frame, but on average, replace the battery in your 2021 Ford Transit every 4 years.

















