Alcatel lucent 4018 инструкция на русском

• Page 1: Alcatel-Lucent IP Touch 4018

  First Alcatel -Lucent OmniPCX Enterprise Communication Server A lcatel -Lucent IP Touch 40 1 8 Phone A lcatel -Lucent IP Touch 40 0 8 Phone A lcatel -Lucent 40 1 9 Digital Phone[…]

• Page 2: Alcatel-Lucent IP Touch 4018

  […]

• Page 3: Alcatel-Lucent IP Touch 4018

  User manual 3 Introduction Thank you for choosing a telephone from the IP Touch range manufactured by Alcatel-Lucent . Your IP Touch di gital terminal has a new ergonomic layou t fo r more effective communication. How to use this guide These symbols may be supplemen ted by small icons or text. Lift the receiver. Line key. Hang up. Specific key on n[…]

• Page 4: Alcatel-Lucent IP Touch 4018

  How[…]

• Page 5: Alcatel-Lucent IP Touch 4018

  Contents 5 Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6 1. Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7 1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . […]

• Page 6: Alcatel-Lucent IP Touch 4018

  Getting to know your telephone 6 r edial end Telephone Receiver  Audio keys  Function keys END key to terminate a call. Handsfree/Speaker Key: to make or answer a call withou t lifting the re ceiver (Alcat el-Lucent IP Touch 4008/4018 P hone). • Lit in handsfree mode or he adset mode (short press) . • Flashing in speaker mode (long press)[…]

• Page 7: Alcatel-Lucent IP Touch 4018

  Using your telephone 1 7 Other 1.1 Making a call 1.2 Answering a call Dial the number for your call Lift the receiver Number require d Handsfree (Alcatel-Lucent IP Touch 4008/ 4018 Phone only ) Number required Programmable line key You are on a call with the destination number To make an external call, dial the outside line access code (9) before d[…]

• Page 8: Alcatel-Lucent IP Touch 4018

  Using your telephone 8 1 1.5 Making a call using t he personal phone book 1.6 Redial  Redialing the l ast number dialed (red ial)  Call back on the last 8 number di aled 1.7 Making a callback request to a busy number Press and release Press the programmed key directly (0 to 9) Select the contact to call Start the call 2 6 5 3 ab c def jkl m n[…]

• Page 9: Alcatel-Lucent IP Touch 4018

  During a call 9 2 Other 2.1 Making a se cond call during a call • Other methods for ca lling a second party • To cancel your second call and recover the first: You are on a call with the destination number Number of second party The first call is placed on hold Call back on the last 10 number dialled (long press). Calling from your personal dir[…]

• Page 10: Alcatel-Lucent IP Touch 4018

  During a call 10 2 2.4 Switching between calls (Broker call) During a call, a second call is put on hold. To alternate between ca lls: 2.5 Transferring a call • To transfer your call to another numb er: • If the number receiving the transfer answers: 2.6 Three-way conference with internal and/or external part ies (conference)  During a call,[…]

• Page 11: Alcatel-Lucent IP Touch 4018

  During a call 11 2 2.9 Parkin g a c all You can park a call and retrie ve it on another extension: Your party is parked and hears the hold melody. • To recover the parked call: 2.10 Barge-in/Intrusion in to an internal call Your party’s line is bu sy. If the number is not “pr otected” and if authorized, you can intrude into the call : You a[…]

• Page 12: Alcatel-Lucent IP Touch 4018

  During a call 12 2 2.12 Mute, so that your pa rty cannot he ar you You can hear your party bu t he/she cannot hear you: 2.13 Adjust audio volume During a call, to adjust the volume level of the loudspeaker or receiver: 2.14 Recording the current call To record the call during communication: At the start or end recordin g, your party hears a beep. 2[…]

• Page 13: Alcatel-Lucent IP Touch 4018

  Sharing 13 3 Other 3.1 Answeri ng a night or a general be ll When the attendant is absent, outsid e calls to the attendant are in dicated by a gene ral bell. To answer: 3.2 Manager/assistant screening System configuration allows “manager/a ssistan t” groups to be formed, so that the man ager’s cal ls can be directed to one or more secretaries[…]

• Page 14: Alcatel-Lucent IP Touch 4018

  Sharing 14 3 • Temporary exit from your hunt group: • Return into your group: 3.5 Calling an internal party on his/her pager The number called do es not answer and you know that the person called has a pager: your group numbe r Your group number Belonging to a group does not affect the hand ling of speed dials. A specific telephone within a gro[…]

• Page 15: Alcatel-Lucent IP Touch 4018

  Sharing 15 3 • Predefined message • Message to complete 3.9 Sending a copy of a voice message Select the message to be sent Send message Select the message to complete Complete the message Send message Predefined msg OK OK OK To complete OK OK 2 6 5 3 ab c def jkl m n o OK Display shows the number o f new and old mes sages Personal code Record […]

• Page 16: Alcatel-Lucent IP Touch 4018

  Keeping in touch 16 4 Other 4.1 Diverting calls to another n umber (immediate forwarding) The number can be yo ur home, cell or mobile, voice message, or an inte rnal extension (attendant, et c.). 4.2 Forwarding your calls to your voice message service 4.3 When you return, review your recorded message s The light indicates that messages have been r[…]

• Page 17: Alcatel-Lucent IP Touch 4018

  Keeping in touch 17 4 4.4 Forwarding your calls from the receiving termi nal (“Follow me”) You wish to receive your calls in your present location: Use the “Follow me” feature. 4.5 Cancelling all forwardings 4.6 Diverting calls when yo ur line is busy (forward if busy) Number receiving forwarding Do not disturb activate d Remote forward For[…]

• Page 18: Alcatel-Lucent IP Touch 4018

  Keeping in touch 18 4 4.9 Consulting written me ssages The light indicates that messages have been received. After reviewting the message, you can: Display shows number of ne w messages Display shows name of sender, with date, time and ranking of m essage Read the message delete the message, call sender of message, forward a message to the message […]

• Page 19: Alcatel-Lucent IP Touch 4018

  Managing your charges 19 5 Other 5.1 Charging your calls directly to busine ss accounts You can charge the cost of you r outside calls to business account numbers. 5.2 Finding out the cost of an outside call made for an in ternal user from your terminal Number of business account Number requir ed Settings OK Services OK Consultation OK Additional s[…]

• Page 20: Alcatel-Lucent IP Touch 4018

  Programming your telephone 20 6 Other 6.1 Initializing yo ur voice mailbox 6.2 Customizing your voice greeting You can replace the greeting message by a personal message. Light flashes Enter your personal code , then record your name followi ng the voice gu ide instruction s Personal code Press to return t o the default message Recordi ng End rec o[…]

• Page 21: Alcatel-Lucent IP Touch 4018

  Programming your telephone 21 6 6.5 Configuring the telephone ringer T Choos e the tun e: T Adjusting the ringer v olume: T Activat e/disable me eting mo de (progress ive ringing ): Select the type of call to which t he ringing is to be associated Select the melody of your cho ice (16 tunes) confirm your choice Select the level of your choice (12 l[…]

• Page 22: Alcatel-Lucent IP Touch 4018

  Programming your telephone 22 6 6.7 Selecti ng language 6.8 Programming your personal directory Select the language of your choice confirm you r choice Settings OK Set OK Language OK OK Press and release Enter the number Select an empty entry in the directory Modify the associated number Enter the number desir ed OK 2 6 5 3 ab c def jkl m n o OK OR[…]

• Page 23: Alcatel-Lucent IP Touch 4018

  Programming your telephone 23 6 6.11 Identifying the te rminal you are on 6.12 Lock / unlock your telephone 6.13 Call the associated set The number of another set can be associated with yo ur set number (see Modify the associated number). To call it: 6.14 Forward your calls to the associated number If you have previously defined an associated numbe[…]

• Page 24: Alcatel-Lucent IP Touch 4018

  Use the telephone in SIP or ‘Safe’ mode 24 7 Other Your teleph one is comp liant wit h the SIP sta ndard and can be used in simplified mode i n a SIP environmen t. According to the configuration the telephone system of your company, your p hone se t can automatically sw itch to ‘safe’ mode in case of loss of connection wi th the[…]

• Page 25: Alcatel-Lucent IP Touch 4018

  Use the telephone in SIP or ‘Safe’ mode 25 7 T Redialing the l ast number dialed (red ial): 7.2 Answering a call Another call is re ceived: T Stop the ringer: T reject the call displayed: T Answer the call: last number redial ‘Redial’ key(short press) redial once twice Lift the receiver Handsfree line key end OR Silent OK end OR[…]

• Page 26: Alcatel-Lucent IP Touch 4018

  Use the telephone in SIP or ‘Safe’ mode 26 7 7.4 Answering a se cond call during a call You are in communication wi th a first party. • A second party is trying to call you :  Answer displayed call: • To return to your first caller and end the call in progress 7.5 Placing a call on hold (HOLD) • Retrieve the party on hold You are[…]

• Page 27: Alcatel-Lucent IP Touch 4018

  Use the telephone in SIP or ‘Safe’ mode 27 7 Recover the party on hold : 7.8 Mute, so that your pa rty cannot he ar you You can hear your party bu t he/she cannot hear you: 7.9 Adjust audio volume During a call, to adjust the volume level of the loudspeaker or receiver: 7.10 Diverting calls to another number (immediate forw arding) Line k[…]

• Page 28: Alcatel-Lucent IP Touch 4018

  Use the telephone in SIP or ‘Safe’ mode 28 7 T Choos e the tun e; T Adjusting the ringer v olume: T Activat e/disable me eting mo de (progress ive ringing ): T Activate/deactivate discreet ring mode: T Adjust ringer volume whi le a call arrives Select the melody of your choice (16 t unes) Return t o first screen Select the level of your c[…]

• Page 29: Alcatel-Lucent IP Touch 4018

  Use the telephone in SIP or ‘Safe’ mode 29 7 7.14 Programming your personal directory T Access your personal directory. T Create a record in th e personal phone book: T Modifying a card in th e person al direct ory: Press and release Name, first name and number of your contact Save the record Cancel the creation Return to first screen Sel[…]

• Page 30: Alcatel-Lucent IP Touch 4018

  30 Compliance howtoc Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice. The invoice will be demanded if making a cl aim under the warranty. The warranty does not however confirm in the following cases: i n the event of use that does not com[…]

Хорошее руководство по эксплуатации

Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Alcatel-Lucent IP Touch 4018. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Alcatel-Lucent IP Touch 4018 или обучающее видео для пользователей. Условием остается четкая и понятная форма.

Что такое руководство?

Слово происходит от латинского «instructio», тоесть привести в порядок. Следовательно в инструкции Alcatel-Lucent IP Touch 4018 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.

К сожалению немного пользователей находит время для чтения инструкций Alcatel-Lucent IP Touch 4018, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.

Из чего должно состоять идеальное руководство по эксплуатации?

Прежде всего в инструкции Alcatel-Lucent IP Touch 4018 должна находится:
— информация относительно технических данных устройства Alcatel-Lucent IP Touch 4018
— название производителя и год производства оборудования Alcatel-Lucent IP Touch 4018
— правила обслуживания, настройки и ухода за оборудованием Alcatel-Lucent IP Touch 4018
— знаки безопасности и сертификаты, подтверждающие соответствие стандартам

Почему мы не читаем инструкций?

Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Alcatel-Lucent IP Touch 4018 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Alcatel-Lucent IP Touch 4018 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Alcatel-Lucent, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Alcatel-Lucent IP Touch 4018, как это часто бывает в случае бумажной версии.

Почему стоит читать инструкции?

Содержание руководства

• Alcatel-Lucent 4018 — page 1

  Alcatel OmniPCX Off ice A lcatel 40 1 8/40 1 9 …

• Alcatel-Lucent 4018 — page 2

  First …

• Alcatel-Lucent 4018 — page 3

  User manual 3 How Introduction Thank you for choosing a telephone from the 4018/401 9 range manufactured by Alcatel . Your terminal has a new ergo nomic layout for more effective commu nication. How to use this guide These symbols can be supplemented by small icons or text. Lift the receiver. Line key. Hang up. Specific key on numeric keypad. Numer …

• Alcatel-Lucent 4018 — page 4

  How …

• Alcatel-Lucent 4018 — page 5

  Contents 5 Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6 1. Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7 1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . …

• Alcatel-Lucent 4018 — page 6

  Getting to know your telephone 6 Telephone Handset  Audio keys  Function keys Hang-up key: to terminate a call. Hands-free/Loudspeaker Key: to make or answer a call without lifting th e receiver (Alcatel 4018). • Lit in hands-free mode or headset mode (short press). • Flashing in loudspeaker mode(lo ng press). Intercom/Mute key: • Durin …

• Alcatel-Lucent 4018 — page 7

  Using your telephone 1 7 Other 1.1 Making a call 1.2 Receiving a call 1.3 Using the telephone in ‘Hands free’ mode (Alcatel 4018 only)  Terminal id le: dial directly the number for your call lift the receiver number require d hands free (Alcatel 4018 only) number required programmed line key during a conversation To make an external ca …

• Alcatel-Lucent 4018 — page 8

  Using your telephone 8 1 1.6 Make a call using the personal phone book 1.7 Filtering calls using the voice mailbox (Alcatel 4018 only) This service lets you filter inco ming calls to your voice mailbox. When your caller leaves his message you can choose to communicate with him. • Activating call screening: • When you receive a call: press and r …

• Alcatel-Lucent 4018 — page 9

  Using your telephone 9 1 • To deactivate — Terminal idle: 1.11 Sending DTMF signals During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant o r a remotely consulted answering machine. 1.12 Mute, so that your correspondent cannot hear you You can hear your correspo ndent but he/she cannot …

• Alcatel-Lucent 4018 — page 10

  During a conversation 10 2 Other 2.1 Making a se cond call during a conversation • Other methods for calling a second correspondent • To cancel your second call and recover the first: 2.2 Answering a se cond call during a conversation • A second cor respondent is trying t o call you: the first call is on hold during a conversation number of s …

• Alcatel-Lucent 4018 — page 11

  During a conversation 11 2 2.5 Three-way conference with i nternal and/or external correspondents (conference)  During a conversation, a second call is on hold:  Cancel the conference and remain with your second correspond ent (your first call is placed on hold ):  Hang up on all corresponden t:  After the conference, to leave your two …

• Alcatel-Lucent 4018 — page 12

  During a conversation 12 2 • Protection against intrusion: 2.9 Store a number During a call, to save the number onto a call key: * enter the name of your correspondent : ‘protection of a call’ programmed key enter the number Protection is cancelled when you hang up. 2 6 5 3 ab c def jkl mn o during a conversation select the key to progr …

• Alcatel-Lucent 4018 — page 13

  Sharing 3 13 Other 3.1 Receivi ng supervised call ringing To receive the special ringing for call s to another nu mber: 3.2 Answeri ng the general bell When the operator is absent, outside calls to the operator are indicated by a general bell. To answer: 3.3 Manager/secret ary filtering System configuration allows “manag er/secretary” groups to …

• Alcatel-Lucent 4018 — page 14

  Sharing 14 3 • Calls to the switchboard: 3.6 Hunting grou ps • Hunting group call: Certain numbers can form a hunting group and can be called by dialling the group number. • Temporary exit from your hunting grou p:/Return into your group: 3.7 Calling an internal correspondent on his/her pager The number called does not answer and you know tha …

• Alcatel-Lucent 4018 — page 15

  Sharing 15 3 • Predefined message: • Personal message: *Create a temp orary personal message: • The 27 standard messages are shown below: select the message to be sent enter the no. of the message to be sent (01 to 27) apply your choice change language of message send message create a temporary personal message* send message Enter the text: t …

• Alcatel-Lucent 4018 — page 16

  Sharing 16 3 3.12 Sending a recorded message to a number / a distribution list 3.13 Broadcasting a message on the loudspeakers of a station group A message not requiring an answer can be broadcast on the loudspeakers within your broadcast grou p: personal code number to be called other correspond ents if necessary start message recording recording …

• Alcatel-Lucent 4018 — page 17

  Keep in touch 4 17 Other 4.1 Selecting calls to be diverted When a diversion is applied, you can select the types of call to b e diverted: outside, internal, all. 4.2 Diverting calls to another number (imm ediate diversion) The number can be yo ur home, portable or car phone, voice message or an internal extension (operator, etc.). type of call div …

• Alcatel-Lucent 4018 — page 18

  Keep in touch 18 4 4.6 Personal assistant: reaching you with one number only 4.7 Diverting calls to your pager Callers will thus be able to contact you while you are moving aro und the company: select type of diversion dial number of a colleague or your secretary dial an outside line number dial number of your mobile or DECT activate/deactivate tra …

• Alcatel-Lucent 4018 — page 19

  Keep in touch 19 4 4.11 Cancelling all diversions 4.12 Diverting calls when your line i s busy (divert if busy) Callers can be diverted to another telephone if you are already on the line. 4.13 Do not disturb You can make your terminal tempor arily unavailable for all calls. press the ‘call forward’ function key select the ‘Diversion …

• Alcatel-Lucent 4018 — page 20

  Keep in touch 20 4 • The 27 standard messages are shown below: 4.15 Consulting written messages The light indicates that messages have been received. During the di splay of the information: 1 Call me back 15 Meeting on ___ (*) 2 Call me back tomorrow 16 Meeting on ___ at _:_ (*) 3 Call me back at _:_ (*) 17 Out for a while 4 Call back _____ (*) 1 …

• Alcatel-Lucent 4018 — page 21

  Managing your charges 5 21 Other 5.1 Charging your calls directly to business accounts You can charge the cost of your ou tside calls to business account numbers. • Adding or changing a business code durin g a call: 5.2 Finding out the cost of an outside call m ade for an internal user from your terminal “Business account code” programmed key …

• Alcatel-Lucent 4018 — page 22

  Programming your telephone 22 6 Other 6.1 Initializing yo ur voice mailbox 6.2 Customising your vo ice greeting You can replace the greeting message by a personal message During consultation of a message, pressing the ‘i’ key provi des acce ss to the following functions: ( ) light flashes enter your personal code then record your name acc …

• Alcatel-Lucent 4018 — page 23

  Programming your telephone 23 6 T Activate /disable mee ting mode (pro gressive ringi ng): T Activate/deactivate di screet ring mode: T Adjust ringer volume while a call arrives: 6.5 Adjusting screen brightness 6.6 Selecting lan guage to activate to deactivate apply your choice to activate to deactivate apply your choice your telephone rings adjust …

• Alcatel-Lucent 4018 — page 24

  Programming your telephone 24 6 6.9 Programming an appointment reminder You can define the time of a temporary reminder (one in 24 ho urs) or a permanen t reminder (every day at the same time). • Program a temporary reminder call: • Program a permanent rem inder call: • At the programmed time , your telephone rings: • To cancel your tempor …

• Alcatel-Lucent 4018 — page 25

  Programming your telephone 25 6 6.13 Activating/deactivating ‘forced headset’ mode ‘Forced headset’ mode must be activated as soon a s a headset is in stalled instead of the receiver;. activating/deactivating ‘f orced headset’ mode Settings OK My phone OK ForcedHead OK On OR Off OK …

• Alcatel-Lucent 4018 — page 26

  Guarantee and clauses 26 howtoc Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice. The invoice will be demanded if making a claim under the warranty. The warranty does not however apply in the following cases: in the event of use that does …